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ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Software Development, DevOps, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will serve as the first point of contact to support those seeking technical assistance.
- You will solve urgent, customer-specific issues using in-house support tools.
- You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
- You will ensure that all issues and their resolutions are properly logged and documented.
- You will identify major, elusive, and recurrent issues that impact clients.
- You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
- Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
- Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
- At least one year of experience working in technical support roles.
- Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
- Self-motivated, eager to solve problems, and driven to completion.
- A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
- Fluent in written and spoken English.
- This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Electrical Engineering, Good Communication Skills, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide expert technical support and sales assistance for our electrical and instrumentation products.
- Collaborate with the sales team to resolve complex technical inquiries and ensure customer satisfaction.
- Develop and maintain strong customer relationships, delivering exceptional service and support.
- Prepare quotations and technical support documentation for customer review and approval.
- Communicate effectively with engineers on a technical level.
- Review customer requirements and recommend appropriate materials based on specifications.
- Compare specifications across various brands and product lines.
- Support and conduct Factory Acceptance Tests (FAT) to ensure compliance with technical specifications and customer requirements.
- Participate in commissioning work abroad as needed (if requested), ensuring proper installation, testing, and functionality of equipment in field operations.
- Assist in equipment selection, ensuring optimal product compatibility with customer needs and technical requirements.
- Provide technical support for equipment design to meet industry standards and project specifications.
- Bachelor's degree in Electrical Engineer. (Familiarity with the Oil & Gas Sector a Plus).
- Minimum 2 years of experience in sales or technical support, with a strong preference for a technical/engineering background.
- New Graduate are welcome.
- Strong foundation in electrical engineering principles with a proven ability to apply them practically.
- Excellent interpersonal skills with the ability to engage a technical audience.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluent in Thai and English language.
- Social Security.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Apply Now.
- To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to [email protected]. We look forward to learning how you can contribute to our team's success.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับอุปกรณ์ หรือระบบต่างๆ ที่ใช้งานใน Business Unit ที่ได้รับมอบหมาย.
- ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ปัญหา.
- ติดตาม hardware vendor ในการซ่อม hardware ต่างๆ ทั้งที่อยู่ใน และนอกการรับประกัน เช่น การขอเคลม hard disk ที่เสียในระยะเวลาประกัน, การส่ง printer เข้าศูนย์ซ่อม เป็นต้น.
- ติดตามให้ระบบ update virus pattern และ system patch ให้ทันสมัย.
- ดำเนินการ back up ข้อมูลในระบบต่างๆ บนเครื่องแม่ข่าย.
- ติดตั้ง OS software และมีความรู้เกี่ยวกับ การติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
- ปริญญาตรีสาขาเทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับ Hardware / Software / Network ได้.
- มีประสบการณ์ IT Support / Helpdesk / Service desk อย่างน้อย 3-4 ปี.
- มีความเข้าใจเกี่ยวกับนโยบายการรับประกันของอุปกรณ์ต่างๆ รวมทั้งติดตามระยะเวลาในการรับประกันของอุปกรณ์.
- สามารถวิเคราะห์ ตรวจสอบจุดเสียได้อย่างมีประสิทธิภาพ เพื่อหลีกเลี่ยงการส่งซ่อมทั้งๆที่ hardware ไม่มีปัญหา.
- สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อ หรือประสานงานกับหน่วยงานใด เพื่อร้องขอความช่วยเหลือในการแก้ปัญหา.
- มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ และสามารถควบคุมอารมณ์ได้ดี.
- ติดต่อสอบถาม.
- สำนักทรัพยากรบุคคล.
- บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด (Digital and Technology Services).
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve IT Services and Support team with committed SLA level and good quality.
- Provide all service request for workstation.
- Manage workstation stock and inventory.
- Manage workstation to security compile with FWD Group policy.
- Provide IT technical support for staff.
- IT Operation.
- Provide monitor and notify for all batches scheduler finish by desire time.
- Provide monitor and notify/escalate for system health, application and hardware.
- Deploy application and batches within request time.
- IT Helpdesk.
- Provide services for help users able to do they job didn t have technical problem.
- Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
- Bachelor s Degree in Computer or IT related fields.
- At least 10 years in IT services / IT Support area, Lead team more than 4 persons.
- Excellence communication in Thai and English.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Database Administration, Database Development, Microsoft Office, Good Communication Skills, Willing To Work Overtime, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿28,000, สามารถต่อรองได้
- Position Summary
- We are seeking a CRM Support / Helpdesk Specialist to join our team and provide first-line support to CRM users. Your main role will be to assist clients in resolving day-to-day CRM issues, ensure smooth user experiences, and provide training and guidance to help them maximize CRM usage. This role is ideal for someone who enjoys troubleshooting, supporting others, and working in a fast-paced, client-oriented environment.
- Provide daily CRM helpdesk support via phone, email, or remote tools
- Troubleshoot user issues and guide them through solutions
- Document and track technical problems and resolutions
- Assist with user onboarding, training sessions, and usage guidance
- Monitor CRM usage and proactively offer tips and support to users
- Liaise with the technical team for system-level escalations
- Maintain CRM-related documentation, FAQs, and user guides
- Gather user feedback and suggest usability improvements.
- Diploma or Degree in IT, Computer Science, Business Computer, or a related field
- 1-3 years of experience in IT Support, Helpdesk, or CRM user support
- Familiarity with CRM systems (PipeDrive preferred, but not required)
- Good communication skills in Thai and fair in English
- Strong customer service mindset and problem-solving skills
- Organized, patient, and able to explain technical steps to non-technical users
- Ability to multitask and manage support cases efficiently
- Basic knowledge of CRM configuration or data handling is a plus.
- What's the Offer
- Competitive salary and overtime pay
- Friendly, collaborative, and supportive work environment
- Opportunity to grow in CRM expertise and customer support
- Access to sales and leadership training tools
- Career advancement within our Digital Solutions team.
ทักษะ:
Sales, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
- Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
- Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
- Collaborate with the R&D team to identify new product opportunities and drive innovation.
- Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
- Contribute to the development of marketing strategies and promotional materials.
- Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
- Achieve and exceed individual and team sales targets.
- To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
- What we're looking for.
- Bachelor's degree in food science, food technology or related field.
- 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
- Thorough understanding of food technology, food ingredients business.
- Demonstrated success in building long-term relationships with customers and securing new business.
- Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
- Strong problem-solving and analytical skills to identify and address customer challenges.
- Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
- Willingness to travel within the region to visit customers and attend industry events.
- What we offer
- At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
- About us
- Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
- Apply now to become our Sr. Technical Sales Representative (Food Ingredients).
ทักษะ:
Research, Sales
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Championing our solutions: Actively promote the Xcerelator concept to replace legacy systems, clearly articulating its value proposition over competitors.
- Providing comprehensive technical presales support for DI solutions: Deliver expert technical assistance and guidance throughout the presales cycle for all our Digital Infrastructure (DI) solutions.
- Driving new technology adoption: Continuously research and evaluate emerging technologies to identify opportunities for integration and promotion within the 4.0 era.
- Delivering expert technical solutions and demonstrations: Provide insightful technical expertise to address client challenges and deliver impactful product demonstrations and proofs-of-concept for prospective clients.
- Fostering strategic cross-functional collaboration: Work closely with sales, product, and engineering teams to ensure proposed solutions align with client needs and product roadmaps.
- Strong technical acumen: Possess a strong understanding of Digital Infrastructure (DI) concepts and system architectures, with the ability to quickly grasp and promote cutting-edge technologies relevant to the 4.0 era.
- Exceptional communication skills: Able to clearly articulate complex technical information to diverse audiences during presales discussions, demonstrations, and bid processes.
- Customer-centric approach: Dedicated to understanding customer needs and pain points, providing solutions that genuinely add value.
- Problem-solving mindset: Eager to tackle technical challenges and devise effective, practical solutions.
- Proactive and self-driven: Capable of working independently, managing multiple priorities, and taking initiative to learn and grow.
- Collaborative spirit: Enjoy working closely with sales teams and other technical experts to achieve shared goals and provide seamless technical support throughout the sales cycle.
- What we offer.
- Flexibility: Inclusive and flexible working environment with hybrid and remote options.
- Welfare: Comprehensive welfare programs and health insurance extendable to your family; professional accident insurance.
- Growth opportunities: Continuous and individual learning journeys.
- Inclusive culture: A team culture where you can be yourself.
- CV Screening.
- A session with our recruiter to understand your motivation & your past experiences.
- 1-3 Business Interviews.
- Offer Stage.
- Come join us, and for everyone!.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Risk Management, Safety Management, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
- Develop and implement technical safety work plans, activities and budget in accordan ...
- Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
- Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
- Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
- Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
- Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
- Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
- Key Accountabilities (Continued).
- Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
- Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
- Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
- Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
- Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
- Able to work at site locations (domestics / International), Fit to work offshore.
- Other duties assigned by supervisor or manager.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Chemical Engineering or related fields.
- Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
- Minimum 3 years experience in oil and gas industry onshore or offshore.
- Good understanding of oil and gas exploration and production process.
- Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
- Good knowledge of industry codes, standards and legislation on SSHE aspect.
- Strong leadership skills and good communication skills.
- Good command of spoken and written English.
- Strong analytical skills.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Pre-Sales Support: understand customer needs, and develop tailored solutions.
- Technical deep product/service knowledge of SDWAN, Firewall, Voice/SMS and Anti-DDoS, staying current on industry trends and competition.
- Technical insight assessment with customer.
- Solution Design Assistance: Provide and consult presale for the high-level solution design period.
- Sales Support: Assist in closing deals by providing technical expertise.
- Qualifying leads to determine potential project.
- Technical Presentations Support: Support and provide technical information to major projects & customers.
- Pre-Quoting the Professional services cost, after sales and Manage services.
- Product & services cost negotiation with vendor.
- Project BOQ: Professional services cost proposal and quoted to services sales.
- Create final solution design and BoM.
- RFP/RFI Responses: Lead technical responses to RFPs/RFIs.
- Acquiring a new vendor/SI/Outsources for out-of-scope and special project implementation, after sales support.
- Training & Enablement: Train the sales and pre-sale team in product features and competitive positioning.
- Post-Sales Support (Sometimes): May assist with initial implementation or onboarding.
- Project document hand over and transfer...
- Implementation EngineerRole & Responsibility.
- Plan, design, and implement firewall solutions based on business requirements and security policies.
- Configure and deploy various firewall technologies from leading vendors (e.g., Cisco, Palo Alto Networks, Fortinet).
- Integrate firewall systems with other security infrastructure components.
- Develop and maintain comprehensive implementation documentation, including network diagrams and configuration details.
- Perform thorough testing and validation of firewall configurations to ensure proper functionality and security effectiveness.
- Troubleshoot and resolve issues during the implementation process.
- Collaborate with cross-functional teams to ensure successful project delivery.
- Stay up-to-date with the latest firewall technologies and security trends.
- Adhere to change management processes and security best practices during implementation activities.
- Provide post-implementation support and knowledge transfer to relevant teams..
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To develop an up-to-date sales pipeline to deliver good sales results to achieve the sales target
- Taking ownership of the customer portfolio, focusing on driving revenue growth, increasing market share, ensuring customer satisfaction, and business expansion
- To create and build relationships with key stakeholders in each customer account to achieve good sales results
- Collaborating with internal and external stakeholders, including technical experts and product specialists, to create and deliver solutions to address complex business challenges
- Managing comprehensive account plans and providing regular sales activity reports and forecasts
- To work closely with the related team to ensure service delivery smoothly, problem-solving within the time plan to deliver customer satisfaction
- Continuous improvement of personal soft skills and knowledge from training programs for better competency to support the company's business direction
- To be a trusted advisor in relationships with key accounts and customer stakeholders.
ทักษะ:
Research, Purchasing, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conduct category reviews to assess performance of across customer segments, stores and items.
- Leading and facilitating the strategic sourcing process for the Food Service - Non Food category.
- Market and industry analysis, supplier research and review, category and supplier segmentation, sourcing events, analysis, negotiations, contracting and implementation.
- Sales & Profit & Other income management.
- Monitor by daily budget. Performance Review MTD, YTD by store by category by customer.
- Yearly budgeting (Sales, margin, other income) by buyer by customer / Category by customer.
- Business report analysis: Analyse Sales by Category and by Supplier vs Market.
- Preparing Business Report: Sales & Margin Update.
- Maintain a cost saving approach to purchasing by continual investigation of new sources of supply and new processes.
- Supplier management.
- Work with appropriate local and overseas suppliers to develop and launch high quality products that meet Siam Makro strategy.
- Manage Trade Term Agreement (Yearly Trading Contract) Ensure the most optimal terms and conditions for Food Service - Non Food, while not negatively impacting service or quality.
- Monitor Sales, Purchase, Margin & other income budgeting by category by customer group and monthly and Responsible Purchasing Supplier by Target. Monitoring Purchase of each Supplier by Monthly, Quarterly and Yearly.
- Manage supplier relationships and performance. Establish reporting of purchasing activities (hot topics, achievements, risks & opportunities).
- Identify new suppliers to support future growth. Evaluate potential suppliers concerning the viability of their products and acceptability of their manufacturing facilities.
- Assortment Management and Pricing Management.
- Price Negotiation: Price Speed Change / Price Policy & Price Structure / Improve Cost of Goods: Improve Negotiation / Price Setting / New item Negotiate.
- Assortment review: New item selection / Deletion item review / Plan-O-Gram review & approve / Performance review by item.
- Develop proposals for stocking strategies for price optimization.
- Stock management: Maintains assigned SKU maintenance in system to ensure product availability.
- Promotion management.
- Determine product offerings and promotional plans for assigned categories to achieve operating results.
- Conducts post-promotional reviews and analysis to determine if promotional requirements were met and if there were problem areas, develops solutions.
- Promotion management.
- Promotion year plan: Makro mail planning / Special events and activities.
- Reviews all product costs and marketing plan to ensure items purchased are at the lowest cost consistent with considerations of quality, reliability of source, and urgency of need in order to meet marketing plan.
- Action plan for sales gap recovery by store.
- Collaboration.
- Lead or participate in cross-functional team projects related to product specifications, quality inquiries, product recall, sourcing new ingredients, testing new products, and other key company initiatives.
- Provide all necessary information and documents (i.e. product knowledge, selling tips, article no., supplier, ordering, promotions) to the stores.
- Visits stores, as needed, to monitor programs, obtain store feedback and to assess overall implementation effectiveness as needed.
- Develop and mentor members of buying team.
- Master or Bachelor in Business Administration, Science, Marketing or a technical / any related filed. MBA preferred.
- A Bachelor s degree or culinary degree is preferable.
- 10+ years professional experience in retail food service management, retail operations, and/or consumer product goods, preferred.
- 5 - 7 years strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Retail or FMCG business, Wholesales industry knowledge and experience.
- Be able to deal with top manufacturers and retailers.
- Demonstrated ability to develop market expertise and credibility in the Retail industry and/or consumer product segment, including customers, suppliers, products, applications, technology, pricing, value; industry or market problems and opportunities.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Seeks solutions that strengthen quality, value, service and effectiveness.
- Demonstrates Business Acumen and Business Agility.
- Engages in effective operational and strategic planning.
- Ability to travel 30% to suppliers, internal meetings, industry meetings, trade shows, and joint sales calls.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ทักษะ:
Excel, Power BI, Game Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿42,000 - ฿62,000, สามารถต่อรองได้
- Bachelor or higher degree in engineering, business Computer, computer science.
- Proficient in MS Excel, PowerPoint, Power BI.
- Good command in English, Strategic planning skills, Strong and effective communication...
- Marketing Specialist (Game Project Manager) (1 Vacancy).
- Develop and oversee comprehensive game project plans, strategize and create schedules, and coordinate resources to achieve project objectives.
- Ensure timely completion of projects within specified scope, meeting quality standards, and exceeding client expectations.
- Serve as a key contact point between game developers and the internal team, providing updates on project status, addressing issues, identifying potential risks, and designing mitigation plans.
- Manage project budgets, monitoring expenses to ensure adherence to financial constraints.
- Lead and manage the customer support team and resolve player issues such as technical difficulties, account problems, in-game purchases, or gameplay complaints.
- Bachelor s degree in Business Management, Computer.
- Proven experience of 3-5 years as a Project Manager, preferably.
- In-depth understanding of the gaming industry, trends, and market dynamics.
- Familiarity with game development processes and time management skills to ensure projects are delivered on schedule Effective negotiation skills for dealing with clients, vendors, and internal stakeholders.
- Excellent command of English in verbal and written communication skills.
- Strong leadership and team management and ability to motivate teams.
- Strong analytical and problem-solving skills.
- Proficient in budgeting and financial management for projects..
- Marketing Specialist (International Services Business Management) (1 Vacancy).
- Lead complex negotiations with international telecom operators to secure optimal wholesale rates, services, and contractual terms for roaming agreements.
- Ensure that all deals support both immediate business goals and long-term growth objectives.
- Conduct in-depth analysis of roaming-related costs and revenues to evaluate profitability.
- Identify growth opportunities and develop strategies to optimize financial performance in international markets.
- Cultivate and maintain strong, mutually beneficial relationships with global telecom partners, fostering long-term collaborations.
- Act as the primary liaison for international roaming partnerships, ensuring seamless communication and alignment on strategic objectives.
- Prepare comprehensive reports on wholesale roaming operations, including financial performance, market trends, and emerging opportunities.
- Provide data-driven insights and strategic recommendations to enhance service offerings, operational efficiency, and market positioning.
- Manage and drive the expansion of roaming services to align with strategic plans to ensure the company remains a market leader in emerging and future technologies.
- Conduct feasibility study and analyze, prepare discount model for preferential international roaming negotiation.
- Coordinate between business partners and internal team to make sure all Business condition run smoothly.
- Conduct preferential roaming performance reports, issues, competitor movements to superior.
- Education: Master Degree MBA / Finance / Economic or other.
- Working experience: At lease 5 Years in Business Negotiation / International Business.
- Expert areas: Excellent in English writing and communication, Negotiation and coordination skill, Proficient in Microsoft office.
- Other qualifications: Exhaustiveness, Logical thinking, management skill, Well-organize, Fast learning, Positive thinking.
ทักษะ:
Business Development, Product Development, Quality Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
฿55,000 - ฿80,000, สามารถต่อรองได้
- Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network solutions, international connectivity, SD-WAN, network security, and WiFi services.
- Define product roadmaps, features, and enhancements based on strategic goals, customer feedback, and technological advancements.
- Collaborate with internal stakeholders, including engineering, sales, and business development, to align product plans with overall business objectives.
- Lead the end-to-end product development process for international network solutions, ensuring timely and cost-effective delivery from concept to launch.
- Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.
- Conduct regular product reviews, identify development bottlenecks, and implement solutions to maintain project timelines.
- Stay updated with industry advancements, emerging technologies, and best practices in IPLC, SD-WAN, network security, and enterprise connectivity.
- Drive innovation by evaluating new technologies, architectures, and service models to enhance product offerings.
- Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
- Oversee quality assurance and testing processes to ensure that all products meet high standards of reliability, security, and performance.
- Conduct market analysis and gather customer insights to identify new opportunities for international network solutions and enhancements.
- Utilize customer feedback, competitor bench-marking, and data analytics to refine existing products and guide future development efforts.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master's degree preferred).
- Minimum of 5 years of proven experience in product development and management in the networking, SD-WAN, or WiFi domain.
- Deep understanding of networking protocols, SD-WAN technologies, WiFi standards, and network security principles.
- Strong track record of successfully bringing complex networking products to market.
- Excellent leadership and interpersonal skills, with the ability to collaborate across departments and influence without direct authority.
- Exceptional problem-solving abilities, strategic thinking, and analytical skills.
- Proven experience in agile methodologies and project management tools.
- Excellent communication skills, both written and verbal, with the ability to present technical information to both technical and non-technical audiences.
- Relevant certifications such as CCNA, CCNP, SD-WAN certifications, or equivalent are a plus.
ทักษะ:
Sales, Automation, Product Testing, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Developing Technical Proposals: Crafting and completing the technical sections of compelling customer proposals.
- Conducting Site Assessments: Performing site surveys to establish foundational designs and installation strategies.
- Analyzing Customer Systems for Integration: Evaluating customer technical environments to ensure optimal product and solution integration.
- Providing Comprehensive Technical Support: Delivering technical analyses and support throughout the entire sales lifecycle.
- Reviewing Technical Documentation and Guiding Integration: Examining task plans, drawings, and schematics, offering expert guidance during product testing and integration.
- Contributing to Service Contract Development: Supporting the creation of service contracts, including estimating labor and material requirements.
- Bachelor s degree in engineering: Holding a bachelor's degree in Automation, Electrical Engineering, Instrumentation, or a related discipline (master s degree preferred).
- Significant Technical Sales Support Experience: Possessing substantial experience in technical sales support (experience with digital substations is a strong advantage).
- Deep Understanding of Technical Integration: Demonstrating a strong grasp of technical integration and support methodologies.
- Exceptional Analytical and Problem-Solving Skills: Exhibiting excellent abilities in analysing complex technical issues and developing effective solutions. Strong Communication and Interpersonal Skills: Displaying effective verbal and written communication, along with excellent interpersonal skills for collaboration.
- Location: Role flexibility - could be either remotely or on-site.
- Fluency in Thai and English: Being fluent in both Thai and English languages to effectively communicate with stakeholders.
- CV Screening.
- Talk with our recruiter to get to know your motivation & your experience.
- 1-3 Business Interviews.
- Offer.
- Transform the everyday with us.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
ทักษะ:
Legal, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Firmly establish TikTok as a leading brand building and business driving platform in the eyes of all Agency partners.
- Manage the total agency relationship.
- Collaborate with agency influencers as a thought leader to inspire and drive product adoption across the agency as a whole and strategically on key accounts.
- Provide best-in-class client service and partnership across all facets of operating company (both traditional and digital media teams).
- Drive deals to closure, retain and grow revenue thorough media agencies.
- Provide related stakeholders with the highest level of sales and customer service.
- Collaborate with internal teams globally across product, marketing, legal, engineering and sales.
- Facilitate client's ad campaigns from start to finish and support media planning strategies.
- Plan and build compelling story lines and data-driven presentations that are customized to clients business and problems.
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in client management, sales, and related roles in accounts within agencies or large advertisers.
- Experience working with advertising agencies on digital product adoption or digital transformation.
- Preferred qualifications.
- Experience managing and coaching partners, particularly in digital advertising.
- Ability to translate technical or complicated ideas into ordinary and simple terms and stories.
- Strong project management skills.
- Proficient in English language.
- Familiarity with TikTok Advertising products.
ทักษะ:
Sales, Cloud Computing, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive new business opportunities by identifying and qualifying prospects' cloud transformation needs, focusing on understanding customer business challenges and growth objectives.
- Present cloud solutions and services to customers, effectively articulating business value propositions and building trusted relationships with key stakeholders.
- Develop compelling solution proposals and cost-benefit analyses, demonstrating how cloud solutions can solve business problems and deliver measurable ROI.
- Support the complete sales cycle from prospect qualification through deal closure, including solution scoping, pricing strategy, and commercial negotiations.
- Maintain practical knowledge of major cloud platforms (AWS, Azure, or GCP) to effectively discuss platform capabilities and match solutions to customer needs.
- Create and deliver engaging customer presentations and demonstrations that translate cloud capabilities into business outcomes.
- Collaborate with technical implementation teams to ensure proposed solutions are viable and can be delivered successfully.
- Keep up to date with cloud market trends, competitor offerings, and emerging cloud services to provide strategic guidance to customers.
- Develop and maintain relationships with cloud providers and internal teams to create effective solutions and ensure customer success.
- Basic understanding of cloud concepts (infrastructure, security, pricing models) to support solution discussions and address fundamental customer concerns.
- Minimum of 2 years of experience in a technical field or technical sale, with a focus on Cloud computing.
- A Cloud Computing and Cloud Security certifications such as AWS, Azure, and GCP will be given special consideration.
- Working knowledge of Landing Zone design principles.
- Strong communication and negotiation skills and strong understanding of multi-Cloud architecture and concepts.
- Solution Consultant (Technology Specialist/Enterprise Architect).
- Role & Responsibility.
- Own and Lead Cross-Architecture Solution Architecture and Consultative selling conversation.
- Establish Customer Future State Architecture Roadmap to meet growth target matching with customer business objective.
- To act as technology thought leadership to lead customer engagement and develop customer demand in expertise domain.
- Design, build and lead customer solution offerings mapping to customer business objective.
- Ability to understand, translate and commercially explain the differentiated benefits, based on a reasonably detailed knowledge of the technical advantages of a proposed solutions.
- Ability to integrate the new technologies eg. 5G, Cloud.to expand the business.
- Ability to multitask and ensure that all key priorities are delivered as per agreed timelines.
- Strong stakeholder engagement skills, and ability to interact at all levels across an organization.
- Excellent executive communication, with ability to present to CxOs and senior leadership Requirements.
- Collaborate with Sales/Presale, Own and provide the customer solution investment cost, technical solution architecture document to respond customer TOR/proposals.
- Co-Responsible in driving Enterprise Business Growth by xx % and target to increase yy win cross architecture deals.
- Deep understanding of cross-architecture solutions, particularly in emerging technologies like 5G, Cloud, and other relevant fields.
- Strong knowledge of designing, building, and leading customer solutions that align with business objectives and technology innovations.
- Ability to evaluate and integrate new technologies into existing architectures to expand business potential.
- Proven experience in consultative selling, particularly in technology and solution-focused sales, with a track record of leading customer conversations to determine business needs and technology fit.
- Excellent communication skills with a focus on translating complex technical details into business language that resonates with customers and stakeholders.
- Strong stakeholder management skills, including the ability to interact effectively with senior leadership and CxOs.
- Experience in developing and presenting future-state architecture roadmaps, aligned with customer growth targets and business objectives.
- Service Account Management.
- Role & Responsibility.
- Single point of contact (SPOC) on Operations matters.
- Oversee day-to-day fault management for Critical or Escalated incident.
- Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
- Overseeing the entire planned maintenance cycle for customer s critical services.
- Provide data information that customer needed with in SLA.
- Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
- Previous meeting minutes.
- Present monthly network availability report.
- Summary of Incidents.
- Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
- Update or review any improvement plan.
- Response VOC and coordinate relate team to improve our service.
- Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
- On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
- Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
- In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
- Coordinate with related team to set action plan and target to improve our service.
- Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.
ทักษะ:
Project Management, Analytical Thinking, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
ทักษะ:
Java, AJAX, Software Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and Develop applications based on web application by using programming language such as Java, JavaScript, object oriented design concept and database stored procedure. Able to develop application by using JavaScript, ajax or bootstrap development tool..
- Design test cases, test scenario and generate test script to unit test, functional test the overall programs, execute test, analyze and conclude the result in test report.
- Understand the requirement and detailed design to develop application which meet requirement target. Able to clarify requirement and match requirement to programming algorithm to development.
- Analysis impact assessment with external systems which interface to corporate business applications.
- Support and solve problems of corporate business applications by analyzing production errors, finding root cause and find out interim and long-term solution after project launch..
- Bachelor's degree in Engineer, Computer Science or IT related field.
- At least 4-5 year experiences in software development.
- Computer Language - web application, Java, J2EE, JSP, Java Servlet, Spring, Hibernate, EJB, Strut, JavaScript, PL/SQL, Ajax or bootstrap development tool..
- Well knowlege with new application technology - Container, Docker, Cloud platform, CI/CD on cloud platform.
- Secure coding that comply PCI-DSS standard.
- OS & Database - Oracle, Unix, Linux, MySQL, SQL Command/Server, SQL Tunning..
- Design and Implement Customer Data Tracking System
- Define tracking mechanisms across multiple customer touchpoints, including Mobile Applications, Websites, Call Centers, and Physical Stores.
- Develop and standardize Event Schema for tracking customer interactions across different platforms.
- Structure data to facilitate behavioral analysis and personalization strategies..
- Backend Tracking System Design & Implementation
- Architect the backend tracking system using event-driven architecture via Service Bus or Event Streaming Platforms (e.g., Kafka, RabbitMQ, Azure Service Bus).
- Collaborate with DevOps, Backend, and Data Engineering teams to ensure accurate data collection and usability..
- Develop SDKs/Libraries for Tracking
- Develop SDKs or JavaScript Libraries for easy integration into Mobile and Web applications.
- Establish guidelines and provide technical consultation to development teams for proper tracking implementation..
- Consultation and Data Tracking Validation
- Assist Product, Marketing, and Data Science teams in defining Event Tracking Values to ensure meaningful data collection.
- Validate tracking accuracy and help optimize tracking implementation..
- Design Personalized Offering & Recommendation Systems
- Work closely with Data Science teams to design and implement a Personalized Offering System based on customer behavior.
- Define strategies for personalized product recommendations and service offerings.
- Bachelor's degree in Engineer, Computer Science or IT related field.
- Proficiency in mobile (Java, Kotlin, Swift, React Native, Flutter) and web (JavaScript, Python, HTML, CSS) languages, Understanding Frameworks (React, Angular, Vue.js, NestJS), Mobile/web development lifecycle knowledge, Database (SQL, NoSQL) and API expertise, Version control (Git), Cloud Platform knowledge. and Testing and Debugging.
- Requirements gathering/analysis, System design. Problem-solving, Communication, Basic Project, Management and UI/UX understanding.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
- The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
- We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
- Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
- Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
- Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
- Evaluate training solutions for quality, business impact, and scalability.
- Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
- Assist with the development and support of a Learning Management System and other scalable learning solutions.
- At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
- Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
- Ability to deliver technical content and excellent presentation and storytelling skills.
- Have a passion for training, ability to think on your feet, adaptable to changing environment.
- Familiarity with various LMS platforms and other L&D tools.
- Experience working with sales teams, account management and service workflows.
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Assists in the set up and installation of building equipment to support manufacturing lines.
- Provides maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products.
- Provides maintenance of facility grounds including manufacturing floor, office area, common areas, surrounding grounds and parking lots.
- Moves furniture, maintains office equipment, completes minor building systems repairs, completes minor construction projects, etc.
- Knowledge/Skills/Competencies.
- Ability to effectively communicate with a variety of internal customers.
- Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
- Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
- Basic knowledge of building operating systems.
- Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator s licenses and / or certifications.
- Ability to analyze equipment and systems, troubleshoot problems and make appropriate repairs.
- Knowledge of personal computers and Windows applications.
- Knowledge of quality standards.
- Ability to effectively communicate with a variety of internal customers.
- Physical Demands.
- Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
- Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
- Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials. Duties may require periodic heavy manual effort including lifting objects over 20 pounds.
- Typical Experience.
- Four to five years of relevant experience.
- Typical Education.
- Additional courses after High School, or an equivalent combination of education and experience.
- Educational requirements may vary by geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
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