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ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Ensure the readiness of master data and planning parameter.
• Ensure that Scheduling team will receive production order by the right quantity and on right time.
• Summarize data, manipulate Information and reporting provider.
• Collaborates with these departments to establish schedules and plans that allocate available resources to best capacity utilizing.
• Collaborate effectively and build strong relationships with stakeholders in Master Planning, Scheduling, Production and Materials Management.
• Checking master data and planning parameter readiness before new sale order place that included BOM, Route, Item Coverage Group and Site Specific Order Setting.
• Update skill matrix list with Scheduling team and Production.
• After received new sale order, prepare the production order to Scheduling team within timeline and prepare the production order for fulfilling scrap.
• Update report to Supervisor and Manager to analyzing - Capacity T&O overview report, Capacity analysis report, Inventory aging report and Safety stock report.
• Balancing demand under constraints capacity on both Machine and Man type. For example: Laser, Argon, Plastic in-house injection, Stamping, Engraving and glass blowing.
• Participates in change management committee.
• Periodically compares current and anticipated orders with available inventory and execute inventory control methods.
• At least 1-2 years experiences in Planning in manufacturing environment especially in jewelry industry.
• Good in communication, Teamwork, Negotiation, Leadership, Organization, Confident and Ability to work under pressure.
• Good knowledge of MS Dynamic AX, Excel, Access.
• Good command of English.
• Good Planning, Logical thinking and Prioritise skills.
• Good Presentation skill.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Thai Nationality.
• 2-4 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Understanding Markets & Maximizing Revenue.
• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Conducting Daily Reservations Sales Activities.
• Responds to incoming reservations sales opportunities for the property that are outside parameters of the Event Booking Center.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales and Convention Services to process rooming lists and reservation cards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manages wait list and prioritizes order of wait list contacts to be made.
• Prepares work and maintenance orders.
• Providing Exceptional Customer Service.
• Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Provides excellent customer service consistent with the daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Sets a positive example for guest relations.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Handles guest complaints and disputes following the instant pacification procedures.
• Managing and Conducting Human Resource Activities.
• Monitors reservations sales agents while on phone calls.
• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Utilizes all available on the job training tools for employees.
• Creates monthly labor scheduling for team.
• Additional Responsibilities.
• Utilizes applicable intranet for resources and information.
• Creates contracts as required.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.