āđ€āļ‡āļ·āđˆāļ­āļ™āđ„āļ‚āļāļēāļĢāļ„āđ‰āļ™āļŦāļē

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāđƒāļŠāđ‰āļ„āļģāļŦāļĨāļąāļ

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļŦāļĄāļ§āļ”āļŦāļĄāļđāđˆāļ‡āļēāļ™

āđ€āļĨāļ·āļ­āļāļŦāļĄāļ§āļ”āļŦāļĄāļđāđˆāļ‡āļēāļ™

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļ›āļĢāļ°āđ€āļ āļ—āļ˜āļļāļĢāļāļīāļˆ

āđ€āļĨāļ·āļ­āļāļ›āļĢāļ°āđ€āļ āļ—āļ˜āļļāļĢāļāļīāļˆ

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļŠāđˆāļ§āļ‡āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™

āļ•āļąāđ‰āļ‡āđāļ•āđˆ
āļ–āļķāļ‡

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļŠāļ·āđˆāļ­āļšāļĢāļīāļĐāļąāļ—

āļžāļīāļĄāļžāđŒāļŠāļ·āđˆāļ­āļšāļĢāļīāļĐāļąāļ—

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļĢāļ°āļ”āļąāļšāļ•āļģāđāļŦāļ™āđˆāļ‡āļ‡āļēāļ™

āļ„āđ‰āļ™āļŦāļēāđ‚āļ”āļĒāļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™

āđāļŠāļ”āļ‡āļœāļĨ 1 - 6 āļ•āļģāđāļŦāļ™āđˆāļ‡āļ‡āļēāļ™ āļˆāļēāļāļ—āļąāđ‰āļ‡āļŦāļĄāļ” 6 āļ•āļģāđāļŦāļ™āđˆāļ‡āļ‡āļēāļ™
āļ—āļĩāđˆāļĄāļĩāļ„āļģāļ§āđˆāļē āļœāļđāđ‰āļŠāđˆāļ§āļĒāļœāļđāđ‰āļˆāļąāļ”āļāļēāļĢāļāđˆāļēāļĒāļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļē
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āļ­āļąāļžāđ‚āļŦāļĨāļ”āđ€āļĢāļ‹āļđāđ€āļĄāđˆāļ‚āļ­āļ‡āļ„āļļāļ“ AI āļ‚āļ­āļ‡āđ€āļĢāļēāļˆāļ°āļ§āļīāđ€āļ„āļĢāļēāļ°āļŦāđŒāđāļĨāļ°āđāļ™āļ°āļ™āļģāļ•āļģāđāļŦāļ™āđˆāļ‡āļ‡āļēāļ™āļ—āļĩāđˆāļ”āļĩāļ—āļĩāđˆāļŠāļļāļ”āđƒāļŦāđ‰āļ„āļļāļ“
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 1
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 1

āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ:

1 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, ...
āļ§āļąāļ™āļ™āļĩāđ‰
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 2
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 2

āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ:

2 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received ...
āļ§āļąāļ™āļ™āļĩāđ‰
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 3
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 3

āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ:

2 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repair ...
1 āļ§āļąāļ™āļ—āļĩāđˆāļœāđˆāļēāļ™āļĄāļē
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 4
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 4

āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ:

2 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleare ...
3 āļ§āļąāļ™āļ—āļĩāđˆāļœāđˆāļēāļ™āļĄāļē
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 5
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āđāļĄāļĢāļīāļ­āļ­āļ—āļ­āļīāļ™āđ€āļ•āļ­āļĢāđŒāđ€āļ™āļŠāļąāđˆāļ™āđāļ™āļĨāļāļĢāļļāļ‡āđ€āļ—āļžāļŊāļŠāļģāļ™āļąāļāļ‡āļēāļ™āđ€āļ‚āļ• 5

āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ:

1 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensu ...
5 āļ§āļąāļ™āļ—āļĩāđˆāļœāđˆāļēāļ™āļĄāļē
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āļ‹āļĩāļ§āđˆāļē āļĨāļ­āļˆāļĩāļŠāļ•āļīāļāļŠāđŒ āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒ āļˆāļģāļāļąāļ” 6
āļŦāļēāļ‡āļēāļ™ āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™ āļ‹āļĩāļ§āđˆāļē āļĨāļ­āļˆāļĩāļŠāļ•āļīāļāļŠāđŒ āļ›āļĢāļ°āđ€āļ—āļĻāđ„āļ—āļĒ āļˆāļģāļāļąāļ” 6

āļ—āļąāļāļĐāļ°:

Compliance, Legal

āļ›āļĢāļ°āđ€āļ āļ—āļ‡āļēāļ™:

āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™:

āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰

  • Ensure customer s orders are processed in a timely and accurately manner.
  • Ensure reports are submitted on a timely to established customer s schedules.
  • Investigate root-cause of operation incidents and service failures, make recommendation to the CS Assistant Managers / Management for improvements.
11 āļ§āļąāļ™āļ—āļĩāđˆāļœāđˆāļēāļ™āļĄāļē
āļ”āļđāđ€āļžāļīāđˆāļĄāđ€āļ•āļīāļĄkeyboard_arrow_down
āļŠāđˆāļ‡āđāļˆāđ‰āļ‡āđ€āļ•āļ·āļ­āļ™āļ‡āļēāļ™āđƒāļŦāļĄāđˆāļĨāđˆāļēāļŠāļļāļ”āļŠāļģāļŦāļĢāļąāļšāļœāļđāđ‰āļŠāđˆāļ§āļĒāļœāļđāđ‰āļˆāļąāļ”āļāļēāļĢāļāđˆāļēāļĒāļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļē
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āļĨāļ‡āļ—āļ°āđ€āļšāļĩāļĒāļ™āļāļąāļš WorkVenture āđ€āļžāļ·āđˆāļ­āļ„āđ‰āļ™āļŦāļēāļ‡āļēāļ™āđƒāļŦāļĄāđˆāļĨāđˆāļēāļŠāļļāļ”āđāļĨāļ°āļ­āđˆāļēāļ™āļĢāļĩāļ§āļīāļ§āļšāļĢāļīāļĐāļąāļ—āļˆāļēāļāļœāļđāđ‰āļ—āļģāļ‡āļēāļ™āļˆāļĢāļīāļ‡