เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Contracts, Multitasking, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Act as a primary point of contact for Workplace Services for both internal and external stakeholders; monitor and manage communication channels with employees.
• Maintain and monitor project plans, schedules, work hours, budgets, and expenditures. Ensure timely and accurate reporting to keep stakeholders and employees informed.
• Supervise workplace services, including continuous monitoring of office facilities and employee experience. Coordinate with suppliers to ensure effective service delivery and address operational priorities as needed.
• Validate maintenance and repair work performed by technicians, vendors, and contractors. Ensure supplier deliverables meet Agoda's standards, service level agreements (SLAs), and contractual obligations.
• Administer budgets for workplace services and operations: create purchase orders, compile quotations, prepare recommendations and business cases for internal approvals, and follow up on payments and contracts.
• Maintain and develop strong relationships with vendors, building management, and landlords.
• Coordinate inventory management of office equipment and consumables; ensure accurate reporting and forecasting to avoid stock disruptions.
• Provide excellent facilities support to employees. Coordinate and handle requests and feedback with prompt response and follow-up. Manage expectations and understand escalation routes.
• Manage the ticketing system for facility and maintenance requests, as well as employee support for workplace-related matters.
• Assist the team in implementing and executing training programs to ensure the highest quality operations and services through consistency and efficiency.
• Continuously strive to improve efficiency and quality of work processes and duties; utilize and develop new metrics, and create effective service procedures, policies, protocols, and standards.
• 3-5 years of working experience in facility & maintenance, administration, project coordinator or related fields.
• Understanding of facility management, office management, general management, property, and business administration or equivalent.
• Understanding of customer service, being service-oriented and detailed-oriented.
• Excellent verbal and written communication skills in English.
• Able to communicate effectively with different stakeholders across different levels.
• Professional appearance and manner with strong interpersonal skills.
• Strong administrative, organizational, time management, planning, and problem-solving skills.
• Productive with can-do attitude, highly adaptive & flexible, and willing to learn & explore.
• Positive disposition, team player, multitasking abilities to get stuff done at a high quality in timely fashion.
• Ability to handle multiple priorities and deal with ambiguity.
• Proficiency in Microsoft Office programs.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.