เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

SEM

ประเภทงาน:

งานประจำ

• Conduct on-site installation of Electron Microscope equipments and follow testing procedures to ensure equipment is in good working order.
• Conduct on-site scheduled planned maintenance visits.
• Provide technical consultation, root cause identification and problem fixing by attending on-site repairing support and other field service personnel.
• Cultivate and develop a good working relationships with customers, system users and company personnel.
• Extensive travel within a short notice period within region and overseas to support the customer issues.
• Complete and submit field service reports.
• Provide training for customers and users on system maintenance.
• Field Service Engineer is encourage to provide a feedback on product performance or issues to team and factory.
• Provide appropriate input in writing updating and correcting various Thermo Fisher Scientific system documentation.
• Participating in idea and inputs for various reports including identifying and isolating unique problems within system.
• Act as a subject guide and resource for training to pears and customers.
• This position requires experienced in field service as a Field Service Engineer which is to be involve in diversity of teams and exposed to a constant variety of customer application areas.
• Education.
• University degree or equivalent combination of education and experience in Electrical, Electronic and Mechanical background.
• Diploma candidates may apply with minimum 5-8years of field service.
• Experience.
• Candidate with no experience in field services role but with exposure with Electron Microscopy tool are encourage to apply.
• Candidate with approximately 3 - 5 years of hands-on technical experience installing, problems solving, repairing, and calibrating in high-end analytical instruments or metrology tools such as SEM, TEM, FIB or similar systems.
• Having a good analytical in problem solving, fast responding and act within the the time frame provided.
• and Experience solving and repairing ultra-high vacuum and high voltage systems is highly desired.
• Knowledge, Skills, Abilities.
• Ability to deal effectively with customers.
• Excellent interpersonal communication skills.
• Proven track record to solving complex systems and subsystems down to component level.
• Literate in MS DOS and Windows software environments.
• Able to read and interpret schematics.
• We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
• EEO/Reasonable Accommodation:
• Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SEM

ประเภทงาน:

งานประจำ

• Assess hardware and software malfunctions by means of diagnostic tools and customer input.
• Install and commission new systems/equipment.
• Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables.
• Drive to customer locations using personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time records.
• Educate and train customers on basic systems/equipment operation, troubleshooting skills and easy fixes.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
• Update and maintain systems/equipment per specifications.
• Maintain parts inventory, company-assigned laptop and tools.
• Attend assigned training courses sponsored by company to stay up-to-date on the latest technology and repair options.
• Job Skills & Qualifications.
• Requirements:Minimum of 8 years of related experience with a Bachelor's engineering degree; or 6 years and an advanced degree or equivalent work experience.
• Hands-on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar Cryo EM experience will be an advantage.
• Three or more years in a customer-facing role.
• Ability to work productively with minimal supervision.
• Ability to work in a fast-paced environment.
• Good communication and customer service skills.
• Understanding of tools and technology needed to complete repairs.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SEM

ประเภทงาน:

งานประจำ

• Assess hardware and software malfunctions by means of diagnostic tools and customer input.
• Install and commission new systems/equipment.
• Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables.
• Drive to customer locations using personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time records.
• Educate and train customers on basic systems/equipment operation, troubleshooting skills and easy fixes.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
• Update and maintain systems/equipment per specifications.
• Maintain parts inventory, company-assigned laptop and tools.
• Attend assigned training courses sponsored by company to stay up-to-date on the latest technology and repair options.
• Job Skills & Qualifications.
• Requirements:Minimum of 8 years of related experience with a Bachelor's engineering degree; or 6 years and an advanced degree or equivalent work experience.
• Hands-on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar Cryo EM experience will be an advantage.
• Three or more years in a customer-facing role.
• Ability to work productively with minimal supervision.
• Ability to work in a fast-paced environment.
• Good communication and customer service skills.
• Understanding of tools and technology needed to complete repairs.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Associates or Bachelors in applicable engineering field or mechanical or electrical trades.
• 5+ years of relevant work experience in a data center or other critical facility management.
• Hands-on experience and solid knowledge in MEP and facility operations.
• Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
• The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers and strive to maintain 100% uptime.
• Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
• The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems.
• Key job responsibilitiesOversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Data Center capacity planning and reporting.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Communicate complex technical information to a non-technical audience.
• Operating engineering licenses such as DC II, DC III, or equivalent.
• Electrical or mechanical operation license.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree in engineering, computer science, or a related field.
• 7+ years of experience operating as a manager.
• 10+ years of relevant experience managing mission critical facilities.
• Ability to read and understand all technical documents needed for facility operations.
• In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems.
• Business level English to communicate with global team.
• Ability to respond to all facility related emergency in a timely manner, with sound recovery plans.
• Familiar with BMS and EPMS control systems and data collection/trending.
• At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online and continue to build and expand The Cloud in Bangkok, this is your chance to make history.
• The Infrastructure Operations organization is looking for an extraordinary individual with proven leadership and management skills as a leader in our facilities operations organization in Bangkok as a Data Center Engineering Operations (DCEO) Cluster Manager. DCEO Cluster Manager is one of our most senior management roles in which you will be responsible for leading a large organization, managing Facility Managers who own data center facility infrastructure.
• The ideal candidate for this role will have a strong understanding in data center/mission critical MEP infrastructure. You will be the single point of the contact for all facility related issues from Bangkok team and work as the technical resource to support Regional Cluster Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very high-level view of your organization but you will need to deep dive into details as needed. You will also be interacting with global team on a daily basis by representing Bangkok Data Center Engineering Operations team.
• If you are passionate about the Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you've been looking for!
• Key job responsibilitiesHiring, managing, and developing the operations management team including facility managers, chief engineers, facility technicians and facility trainees.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
• Manage all facility related repairs in a timely manner.
• Liaise with global team on global initiatives as well as process and procedures, implement those initiatives locally in Bangkok.
• Vendor management of data center services providers to meet contracted performance SLA's.
• Safety, security, and availability incident response, incident management, incident resolution, and root cause analysis.
• Cost management including OPEX and CAPEX associated with all data centers you are in charge.
• Continuous improvement of operational processes, procedures, methods, and tools.
• Lead and manage energy efficiency initiatives.
• Support capacity planning and management.
• Mission Critical facility management experience for a large enterprise or large Colocation provider.
• Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.
• Knowledge in network and compute servers platforms.
• Meets/exceeds Amazon's leadership principles requirements for this role.
• Meets/exceeds Amazon's functional/technical depth and complexity for this role.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Responsible for correction and control installation
• issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers.
• Job Description Roles & Responses Verify document and create prospect within SLA.
• Contact to customer for make appointment and dispatching order to technicians.
• Tracking and Follow up on-time control.
• Control the technician to close order within SLA and control quality of installation
• Correction and control installation issues and find out solution for support installer.
• Coordinate with related parties for support installer.
• Offer special promotions to customers for save prospect.
• Bachelor's degree in any field
• 0-2 years experience in Customer Support
• Have service mind and Good Communication skills
• Good Computer and Microsoft Office skills Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Monitor capacity and resource by Partner zone and allocate the technician effectively according to the SLA requirement., Register technicians for training and take exams according to AIS Fiber course before new technicians get service. and analyze / process the technician data to find insight of the technical effectiveness.
• Job Description Roles & Responses Monitor capacity and resource by Partner zone and ...
• Register technicians for training and take exams according to AIS Fiber course before new technicians get service.
• Analyze and process the technician data to find insight of the technical effectiveness.
• Analyze and inspect the tools used by technicians to work efficiently.
• Evaluate and verify readiness every step of the way for new technicians. to be able to start work according to the goals.
• Solve problems with the work system and various orders so that technicians can accept the work and close the work as scheduled.
• Qualifications Bachelor of higher in Business Administration or any related field.
• Experience at least 3 years in Administration, Project management.
• Good at presentation and communication skills.
• Good analytical, logical, and strategic thinking, complex problem solving and strong interpersonal skills. Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)