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Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Job type:
Full-time
Salary:
negotiable
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาที่เกี่ยวข้อง.
- มีความรู้ด้านการประสานงาน การนำเสนอ การกลั่นกรองงาน หรือมีประสบการณ์ในงานที่เกี่ยวข้องไม่น้อยกว่า 5 ปี.
- มีความรู้ด้านกระบวนการปฏิบัติงาน ระบบงาน และระเบียบปฏิบัติงานของสาขา.
- มีความรู้ด้านงบประมาณ ค่าใช้จ่าย การบริหารทรัพยากรบุคคล และงานธุรการ.
- มีทักษะด้านการวิเคราะห์ข้อมูล ประมวลผลข้อมูล และการนำเสนอ.
- มีมนุษยสัมพันธ์ที่ดี มีทักษะและความสามารถในการสื่อสารได้อย่างมีประสิทธิผล.
- มีวุฒิภาวะ มีความเป็นผู้นำ และสามารถวางแผน บริหารจัดการ วิเคราะห์ปัญหา และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- มีความสามารถในการใช้ภาษาอังกฤษได้ในระดับดี..
- ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Job type:
Full-time
Salary:
negotiable
- Lead and execute operational strategies for Max Mart convenience stores in alignment with corporate policies, regulatory requirements, and business objectives.
- Oversee end-to-end store operations to ensure efficiency, compliance, and consistent service quality across all branches.
- Develop, standardize, and continuously improve operational processes, SOPs, and workflow to enhance productivity and cost control.
- Monitor and evaluate operational performance, ensuring targets related to sales, quality, and profitability are achieved.
- Establish strategic direction to drive sales growth, optimize resource utilization, and improve overall store performance.
- Supervise documentation, reporting, and operational controls to ensure accuracy, transparency, and compliance with company policies.
- Plan and coordinate operational execution alongside marketing initiatives to maximize commercial performance.
- Lead, coach, and develop operations teams to strengthen execution capability and performance culture.
- Bachelor s or Master s degree in Business Administration, Retail Management, Operations Management, or related field.
- Minimum 8-10 years of experience in retail operations, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Operations Manager, Retail Director).
- Strong knowledge of retail operations management, store performance metrics, cost control, and compliance standards.
- Proven track record in driving sales growth, improving operational efficiency, and managing multi-branch operations.
- Experience in convenience store, supermarket, or FMCG retail business is highly preferred.
- Strong leadership, strategic thinking, and problem-solving skills.
- Excellent analytical ability with experience in performance monitoring and reporting.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced environment and manage cross-functional coordination effectively.
Job type:
Full-time
Salary:
negotiable
- สำเร็จการศึกษาระดับปริญญาตรีหรือสูงกว่า ในสาขาบริหารธุรกิจ เศรษฐศาสตร์ วิศวกรรมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
- มีประสบการณ์อย่างน้อย 10+ ปี ด้านการปฏิบัติการ การตลาด หรือการพัฒนาธุรกิจ (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี).
- ประสบการณ์ด้านการบริหารสถานีบริการไม่น้อยกว่า 12 ปี (มีประสบการณ์ด้านการเป็นหัวหน้างานอย่างน้อย 5 ปี): จะได้รับการพิจารณาเป็นพิเศษ.
- มีประสบการณ์ในอุตสาหกรรมน้ำมันและพลังงาน ค้าปลีก หรือยานยนต์.
- มีความเชี่ยวชาญในการออกแบบ วางระบบ และควบคุมการดำเนินงาน.
- มีแนวคิดและการทำงานที่ขับเคลื่อนด้วยข้อมูล รวมถึงทักษะการวิเคราะห์ข้อมูลที่ดี.
- มีความสามารถในการบริหารงานหลายด้านพร้อมกัน และมีทักษะความเป็นผู้นำในการบริหารทีม.
- มีความสามารถในการคิดอย่างเป็นระบบแบบหลากมิติ และสามารถเชื่อมโยงระหว่างการปฏิบัติการกับกลยุทธ์ทางธุรกิจได้อย่างมีประสิทธิภาพ.
- ต้องมีสิทธิ์ในการทำงานอย่างถูกต้องตามกฎหมายในประเทศไทย.
- สามารถเดินทางไปทำงานต่างจังหวัดได้.
- สามารถ Relocate ภูมิภาคที่ดูแลในอนาคตได้.
Skills:
Finance, English
Job type:
Full-time
Salary:
฿150,000 - ฿200,000, negotiable
- Monitor and analyze business performance of assigned entities, identify area of improvement to ensure achievement of business performance and targets.
- Work in collaboration with oversea subsidiaries and Krungsri business units to manage and execute strategic initiatives/projects.
- Engage in annual strategic planning with ASEAN subsidiaries based on market insights and business acumen.
- Develop executive management reports providing insights of market and business performance.
- Facilitate and support ASEAN new product introduction through efficient governance framework to enable growth expansion.
- Master s degree in business, finance, economics, sales and marketing or related field.
- At least 10 years in banking or related field and in also in management level.
- Consumer Finance in areas such as front-end roles, financial analysis, and initiative driving.
- Product development/management in banking or un-secured/consumer finance e.g. personal loan, sales finance, or credit card.
- Ø Management consulting with strategy development and project management expertise.
- Willing to learn new areas and travel to ASEAN countries.
- Good combination of analytical and execution skills with cross functional teams; more weights on execution caliber.
- Able to travel aboard to meet Krungsri foreign subsidiaries or business partners.
- Very good command of written and spoken English.
- Goal oriented with can-do attitude.
Skills:
Industrial Engineering, Project Management, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or higher in Business Administration, Industrial Engineering, Operations Management, or a related field.
- Minimum of 5 years of experience in Process Improvement, Business Analysis, Business Process Analysis, Project Management, or related roles.
- Strong familiarity with project management methodologies and best practices.
- Excellent analytical and problem-solving abilities.
- Strong project management capability.
- Effective communication and negotiation skills.
- Proficiency in Microsoft Office applications.
- Fluency in English, both verbal and written..
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LinkedIn: Krungsri.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Experience:
No experience required
Skills:
High Responsibilities
Job type:
Full-time
Salary:
negotiable
- บริหารโปรเจกต์ลูกค้าและโปรเจกต์องค์กร ในรูปแบบวิดีโอ อีเวนต์ และอื่นๆ ภายใต้เซอร์วิสและโปรดักต์ของ THE STANDARD
- กำหนดตารางและระยะเวลา การทำงานภาพใหญ่ของโปรเจกต์องค์กรและลูกค้า
- มอบหมายงาน ให้กับสมาชิกหรือบุคลากรที่เกี่ยวข้อง ควบคุมดูแล และอำนวยความสะดวกเพื่อให้กระบวนการทำงานสำเร็จตามระยะเวลาที่กำหนด
- ติดต่อประสานงาน กับบุคลากรที่เกี่ยวข้อง ทั้งภายในและภายนอกองค์กร เพื่อดูแลการทำงานให้มีประสิทธิภาพ
- ควบคุมค่าใช้จ่าย ให้อยู่ในงบประมาณของโปรเจกต์.
- อายุ 25 ปี ขึ้นไป
- ปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง
- มีประสบการณ์ด้านบริหารธุรกิจ, พัฒนาธุรกิจ ตั้งแต่ 2-4 ปี
- มีความสามารถในการ วิเคราะห์ข้อมูล รวบรวมข้อมูล นำเสนอ และรายงานผล
- มีความรู้ ความเข้าใจในสินค้าและบริการทั้งหมดขององค์กร
- มีความรู้ ความสามารถในการบริหารจัดการงาน ตามที่ได้รับมอบหมาย
- มีความรู้ ความเข้าใจในการผลิตสินค้าและบริการขององค์กร.
Job type:
Full-time
Salary:
negotiable
- Define the change vision, acceptance strategy, and roadmap to support large-scale transformation programs.
- Design and execute change initiatives, including developing the required skills, structures, tools, and support mechanisms to drive organizational readiness and adoption.
- Provide expert guidance on Change Management and recommended expertise in Change Analytics, Journey Management, and advanced Stakeholder Management.
- Lead and mentor the change team to ensure high-quality delivery and effective team performance.
- Engage and collaborate with multiple teams across the organization, contributing to strategic decisions and providing cross-team solutions.
- Develop and implement innovative strategies to enhance change adoption and drive business outcomes.
- Facilitate workshops, training sessions, and communication activities to build awareness, understanding, and commitment to change.
- Monitor, measure, and report progress toward the target state, using data-driven insights to assess effectiveness and adjust strategies as needed.
- Foster a culture of continuous improvement, agility, and adaptability within the client organization.
- Partner with leadership to ensure alignment between change initiatives and overall organizational goals.
- 8-12 years of experience in Change Management, Organizational Change, Transformation, or related fields.
- Proven experience leading large-scale change initiatives within complex environments.
- Strong expertise in Change Management; proficiency in Change Analytics and Journey Management is advantageous.
- Advanced capability in Stakeholder Management and influencing senior leaders.
- Excellent communication, facilitation, and leadership skills.
- Ability to solve complex problems, manage multiple workstreams, and deliver outcomes across cross-functional teams.
- Experience working in consulting environments is preferred.
Job type:
Full-time
Salary:
negotiable
- Develop and plan engaging sales promotion activities that align with customer needs and preferences.
- Coordinate the production of marketing communication materials to effectively promote sales campaigns to customers.
- Liaise with partners and negotiate agreements to maximize customer benefits and promotional value.
- Prepare marketing plans by leveraging historical sales data and performance insights.
- Conceptualize and source creative promotional prizes, and develop new promotional mechanics to enhance campaign effectiveness.
- Oversee the end-to-end operational flow of each sales promotion program to ensure smooth execution.
- Evaluate campaign performance and sales results after each promotion, organize relevant data, and prepare comprehensive sales reports for management review.
- Bachelor s degree or higher in Business Administration, Marketing, or related field.
- At least 5 years of working experience in Marketing field from Retails industry Advertising, or Sales Promotion roles.
- Passion for creative and innovative work.
- Positive attitude and strong professional mindset.
- High level of responsibility and accountability for assigned tasks.
- Strong team management and leadership skills.
- Working location: EM District (BTS Phrom Phong).
Skills:
Budgeting
Job type:
Full-time
Salary:
negotiable
- Focus on the improvement and implementation of strategic, financial and non-financial goals.
- Develop and track plans for IT budgeting monitoring spends to be effective and within overall approval.
- Enable smooth and efficient IT purchases and implement methodical vendor management. Maintain good relationship with preferred vendors and provide evaluation for improvement.
- Participate in and play a part of the enterprise transformation program. Drive out required outputs to move along with the new IT initiatives and business case justifications.
- Ensure same processes are introduced and followed by resources in the same IT department after the amalgamation.
- Govern production release process management, policies and procedures. Coordinate with auditors for internal and external annual auditing exercises.
- Ensure Testing COE deliver projects on time within budget with low defects to support operation efficiency and deliver fast time to market..
- Master s Degree in IT Management or related field.
- More than 10 years of experience in working on IT Budgeting, Variance Analysis with demonstrated capability and track record in the practice of Planning & Performance Management.
- Experience in Insurance domain is preferred.
Job type:
Full-time
Salary:
negotiable
- บริหารงานด้าน Service ภายในอาคาร เพื่อสร้างประสบการณ์ที่ดีให้ผู้ใช้งาน และสอดคล้องกับมาตรฐานของแบรนด์.
- วางแผนและควบคุม การบำรุงรักษาเชิงป้องกัน (Preventive Maintenance) ให้ระบบต่าง ๆ ในอาคารพร้อมใช้งานอย่างต่อเนื่อง.
- บริหารจัดการ Operation อาคาร ให้มีประสิทธิภาพ ความปลอดภัย และความพร้อมใช้งานสูงสุด.
- ประสานงานและควบคุมโครงการ ปรับปรุงพื้นที่ภายในอาคาร ทั้งด้านโครงสร้าง ระบบประกอบอาคาร และตกแต่งภายใน.
- ติดตามและผลักดัน การปรับปรุงระบบอาคารให้ทันสมัย ตามเทคโนโลยีและแนวโน้มของตลาด.
- วางแผนและพัฒนาศักยภาพของทีมงาน เพื่อเสริมสร้างความเชี่ยวชาญและประสิทธิภาพในระยะยาว.
- คุณสมบัติด้านการศึกษาวุฒิการศึกษาระดับปริญญาตรีขึ้นไป ในสาขา วิศวกรรมโยธา, เครื่องกล, ไฟฟ้า, บริหารจัดการอาคาร หรือสาขาอื่นที่เกี่ยวข้อง.
- คุณสมบัติด้านประสบการณ์มีประสบการณ์ด้าน บริหารจัดการอาคารสำนักงาน, งานระบบวิศวกรรมอาคาร, หรือ Facility Management อย่างน้อย 8-10 ปี.
- มีประสบการณ์ในด้าน การบริหารทีมงาน, การควบคุมโครงการ และงบประมาณ.
- เข้าใจระบบประกอบอาคาร เช่น ระบบไฟฟ้า, ระบบปรับอากาศ, สุขาภิบาล, ระบบอัตโนมัติอาคาร (BAS).
- มีประสบการณ์ในการ วางแผนบำรุงรักษาเชิงป้องกัน (Preventive Maintenance) และการปรับปรุงอาคารให้ทันสมัยตามเทคโนโลยี.
- มีทักษะในการประสานงานกับผู้รับเหมา วิศวกรผู้ออกแบบ และหน่วยงานภายในองค์กร.
- มีวิสัยทัศน์ในการพัฒนาอาคารให้สอดคล้องกับความต้องการของผู้ใช้งานและแนวโน้มของตลาด.
Skills:
Sales, Product Development, Finance
Job type:
Full-time
Salary:
negotiable
- Develop and implement strategic sales plans to achieve company objectives within the energy sector.
- Lead and mentor a team of sales professionals, providing guidance, support, and training as needed.
- Build and maintain strong relationships with key clients and industry stakeholders.
- Identify new business opportunities and partnerships to drive growth and revenue.
- Collaborate with cross-functional teams including marketing, product development, and finance to ensure alignment of sales strategies with overall business objectives.
- Analyze market trends, competitor activity, and customer feedback to inform sales strategies and tactics.
- Monitor sales performance metrics and KPIs, and provide regular reports to senior management.
- Represent the company at industry events, conferences, and trade shows to promote our products and services.
- Bachelor s degree or higher in Business Administration, Marketing, Engineering, or a related field; MBA is a plus.
- Minimum 10-15 years of progressive experience in sales and business development, with strong exposure to the lubricants, energy, or related industrial sectors, including senior leadership roles..
- Proven track record in developing and executing strategic sales plans that drive revenue growth and market expansion..
- Strong leadership and people management skills, with demonstrated ability to lead, mentor, and develop high-performing sales teams..
- Extensive experience in key account management, customer relationship building, and stakeholder engagement at executive level..
- Solid understanding of market dynamics, customer needs, pricing strategies, and competitive landscapes within the lubricant or energy industry.
- Ability to identify and capitalize on new business opportunities, partnerships, and channels to accelerate growth..
- Strong analytical and strategic thinking skills, with experience using sales performance metrics and KPIs to drive decision-making..
- Excellent communication, negotiation, and presentation skills; confident in representing the company at industry events and forums.
- Demonstrated ability to collaborate effectively with cross-functional teams such as marketing, product development, and finance.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, Japanese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Japanese.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Skills:
Market Analysis
Job type:
Full-time
Salary:
negotiable
- Develop and implement dealer strategies to drive sales volume within assigned areas.
- Expand and manage Krungsri Auto Key Dealers and strengthen dealer partnerships..
- Monitor dealer performance, track sales targets, and prepare monthly forecasts and reports.
- Analyze market trends, competitor activities, and dealer performance to identify opportunities.
- Organize and support marketing campaigns, promotional activities, and product launch events.
- Conduct regular dealer visits and maintain strong relationships with dealer partners.
- Design customized campaigns and initiatives to improve dealer performance.
- Coordinate with internal teams to maximize financial service utilization and achieve sales targets.
- Prepare performance reports, market analysis, and business insights for management.
- QualificationsBachelor s degree in Marketing, Business Administration, or related fields.
- Minimum 4 years of work experience, with at least 1 year in dealer management, automotive, or sales-related roles..
- Strong relationship management and communication skills.
- Good analytical and reporting abilities.
Experience:
1 year required
Skills:
Legal, Compliance, Industry trends
Job type:
Full-time
Salary:
negotiable
- Partner closely with the Thailand CCE and the country leadership team to support strategy development for the Ingram Micro Thailand business and deploy strategic business initiatives and capabilities (i.e., Xvantage, go-to-market, demand generation, and others).
- Help enable the robust and controlled execution of financial targets, such as P&L and balance sheet management, revenue growth, margin/revenue mix, net income, working capital, OPEX management/leverage, ROIC, ROWC, etc.
- Lead the full-cycle management of Ingram Micro Thailand s annual budget and forecasting processes, including long-range, to ensure optimal understanding of revenue and margin trends, how resources are deployed, and how the business tracks relative to plans.
- Provide commercial insights across the business to exceed plan targets and lead the continuous evaluation of strategic financial objectives, including providing creative ideas/solutions that optimize margin performance (e.g., deal terms, structured finance products, pricing/incentive programs, supply chain, and operational margin optimization, operational excellence/leverage/scale, credit risk/cash/liquidity/working capital expert management).
- Partner with corporate, regional, and country functions to assess develop, and broker, the functional expertise needed to support the execution of business strategies; while liaising with regional teams, finance, ops, digital/IT, HR, legal, compliance, and others.
- Serve as key Finance liaison in support of M&A impacting Ingram Micro Thailand. Gatekeeper Finance.
- Maintain a strong understanding of Ingram Micro Thailand s complex business model, go-to market strategies, industry trends, and business risks & opportunities to provide an objective perspective and constructively evaluate commercial decisions to achieve profitability targets while ensuring decisions are grounded in solid financial criteria and governance.
- Own the numbers and financial insights and stand behind the process, governance, and controls to ensure GAAP accuracy, financial integrity, and effectiveness.
- Build a strong Finance team in all critical gatekeeping aspects and oversee end-to-end financial processes: OTC, PTP, HTP, financial close/reporting, credit/financing, tax, and external audit procedures. This includes the design and execution of proper internal controls, all in compliance with applicable regulatory frameworks, GAAP requirements, and internal policies. Finance Operator.
- Manage Ingram Micro Thailand s capital requirements and, in close collaboration with regional and corporate finance teams, administer and optimize the return on Ingram Micro Thailand s financial position and investments, including working capital.
- Closely work with business partners in managing, optimizing, and evaluating trade-offs on working capital levels and all its major components: DSO, DIO, and DPO.
- Drive continuous improvement initiatives in all business processes influenced and touched by Finance that leverage new tools, automation, and best practices to improve the team's work efficiency, velocity, accuracy, control, and insightfulness.
- Direct the Ingram Micro Thailand team to support enterprise projects to transform finance delivery models through standardizing finance processes, systems and controls, automation, and improved insight generation. Leadership.
- Lead several local teams, including finance, controllership, treasury, credit, collections, accounts receivable/payable, tax, and supply chain planning, among others.
- Ensure Finance Thailand is appropriately skilled, staffed, and organized in all critical capabilities: commercial finance (e.g., FP&A and business finance, specialist finance (e.g., controllership, tax, treasury, controls) and operational finance (AP, AR, GL, Others) and drive for continuous bench development.
- Cultivate and lead a highly engaged and high-performing team that produces rich and impactful business insights and different solutions (including credit and financing products), financial reports, plans, and forecasts with high clarity, accuracy, and robust internal control resiliency.
- Professional Skills & Characteristics.
- Charisma c leadership presence with a solid ability to partner closely with executives and develop high-performing teams, including developing benches for future business or finance leader roles.
- Robust executive presence, professional maturity, and diplomacy skills to inspire trust within the organization.
- A true business partner who works effectively and creatively with others in the organization on to figure out how to successfully achieve goals while maintaining financial integrity and strong financial internal controls.
- Influence, networking, and collaboration on skills to manage interdependency between global, local/function on and BU s.
- Strong financial and analytical acumen and business insights with the ability to draw fast conclusions on opportunities and an obsession to act even with imperfect information.
- Exceptional analytical, problem-solving, and communication skills with extensive experience advising senior leaders.
- Excellent communication and strong influencing skills across business func ons; confidence to approach business leaders with difficult messages and defend posi ons.
- Advanced financial modeling skills and experience with SAP or other large ERP environments, as well as digital mid-layer technologies such as for process/workflow automation, data analytics, and/or visualization, is a distinct plus (OneStream, Workiva, Alteryx, Tableau, Teradata, others).
- Technical qualifications.
- Ac ng or former business unit Chief Financial Officer (CFO) for a large multinational or similar or equivalent senior finance role with full P&L, Working Capital, Balance Sheet, and Cash Flow ownership.
- 15+ years of experience in a multinational company across FP&A, commercial/business finance, analytics, controllership, financial gatekeeping, and corporate governance.
- Bachelor s degree in finance or accounting. MBA and/or CPA-CA strongly preferred.
- Experience in technology, distribution, and supply chain heavy industries with a growing ARR revenue profile and established or evolving digital capabilities.
- Thailand-centric experience with exposure to working in multiple jurisdictions; expanded APAC experience is a distinct plus.
- Strong knowledge of GAAP, internal control policies, and procedures; USGAAP and US SOX experience is highly preferred.
- Travel Readiness: Ability to travel domestically or internationally.
Skills:
Budgeting, Good Communication Skills
Job type:
Full-time
Salary:
negotiable
- Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
- Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
- Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
- Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
- Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
- Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
- Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
- Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
- This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
- Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
- Leadership Skills: Strong leadership and team management abilities.
- Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
- Financial Acumen: Proficiency in financial management, budgeting, and cost control.
- Communication: Good communication skills to interact with staff, customers, and senior management.
- Organizational Skills: Strong organizational skills and attention to detail.
- Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
- Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.
Skills:
Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Lead the Engineering & Building Systems (MEP) function to ensure operational reliability, safety, and cost efficiency across properties.
- Define and execute engineering strategy aligned with business goals.
- Oversee all MEP systems (Electrical, Mechanical, HVAC, Plumbing, Fire Protection, BMS).
- Ensure system reliability, preventive maintenance, and minimal downtime.
- Lead engineering projects and capital improvements (on time & within budget).
- Manage CAPEX/OPEX and drive energy & cost optimization.
- Ensure regulatory and safety compliance.
- Lead and develop high-performing engineering teams.
- Bachelor s/Master s Degree in Engineering (Electrical, Mechanical, or related field).
- 10+ years in building system engineering (large commercial properties/malls).
- 3-5 years in senior leadership (Senior Manager/GM level).
- Strong MEP technical expertise and project management experience.
- Proven experience in budget control (CAPEX/OPEX) and energy management.
- Strong leadership, strategic thinking, and problem-solving skills.
- Professional Engineering License is a plus.
- Good command of English.
Skills:
SAP
Job type:
Full-time
Salary:
negotiable
- รวบรวมและวิเคราะห์ข้อมูลทั้งหมดเพื่อนำไปสู่การคาดการณ์ในการขาย(ข้อมูลยอดขาย ช่วงเวลาที่เหมาะสมในการขาย โปรโมชั่น และยอดสินค้าคงคลัง).
- วิเคราะห์ข้อมูลอย่างสม่ำเสมอเพื่อความแม่นยำในการคาดการณ์การขาย.
- ร่วมกับฝ่ายขายจัดทำ sales plan and forecast sales ล่วงหน้า โดยสร้างและใช้แนวทางปฏิบัติที่ดีที่สุด (โดยอ้างอิงสถิติโดยใช้ซอฟต์แวร์) ในการคาดการณ์ยอดขาย.
- การตรวจสอบประสิทธิภาพและ KPI รายเดือน.
- มีประสบการณ์ทางด้าน demand & supply forecast อย่างน้อย 2 ปี สามารถใช้ Microsoft excel ได้ดี หากเคยผ่านการใช้ SAP จะพิจารณาเป็นพิเศษ.
- ค่าเดินทาง เงินช่วยเหลือค่าอาหารกลางวัน ค่ารักษาพยาบาล 30,000 บาทต่อปี เงินแสดงความยินดีในกรณีต่างๆ กองทุนสำรองเลี้ยงชีพ ประกันสุขภาพกลุ่ม ประกันชีวิต..
Skills:
Teamwork
Job type:
Full-time
Salary:
negotiable
- Bachelor degree or Higher in Logistics or related field.
- Minimum of 10 years of responsible experience. (Logistics: Must have).
- Excellent communication and teamwork skills.
- Able to travel to other provinces as required..
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