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Experience:

No experience required

Job type:

Full-time

• ทำงาน 6 วัน/สัปดาห์.
• เวลา 10.00 - 22.00 น.
• เข้างานเป็นกะตามที่ร้านกำหนด.

Skills:

SAP, Customer Relationship Management (CRM)

Job type:

Full-time

• รับคำสั่งซื้อและจัดการคำสั่งซื้อของลูกค้า พร้อมติดตามงาน ผ่านระบบต่าง ๆ ของบริษัท เช่น SAP, Order tracking, Call center จัดการข้อร้องเรียนของลูกค้าในระบบ CRM และการดำเนินการในสินค้าให้เป็นไปตามเงื่อนไขลูกค้า ที่ Q-Care ติดตามประสานงานกับโรงงาน จนสินค้าส่งถึงลูกค้า.
• สำเร็จการศึกษาระดับ ปวส. สาขาการตลาด บัญชีพาณิชย์ และสาขาอื่นๆ ที่เกี่ยวข้อง GPA 2.50 ขึ้นไป มีทักษะในการสื่อสาร และการแก้ไขปัญหาเฉพาะหน้า มีมนุษยสัมพันธ์ดี มีใจรักการบริการ มีความรอบคอบและ ทัศนคติที่ดี มีความสามารถในการใช้คอมพิวเตอร์ และความรู้พื้นฐาน ...

Skills:

Microsoft Office

Job type:

Full-time

• ต้อนรับ ดูแล และอำนวยความสะดวกแก่ลูกค้าที่เข้ามาใช้บริการทั้งที่หน้าร้านและทางโทรศัพท์ พร้อมให้ข้อมูล คำแนะนำ และส่งต่อลูกค้าตามความต้องการอย่างเหมาะสม แนะนำและนำเสนอสินค้าและบริการ รวมถึงให้บริการหลังการขายแก่ลูกค้าทั้งช่องทาง Offline และ Online เพื่อสร้างความพึงพอใจและสนับสนุนการขาย รับเรื่องและประสานงานกับหน่วยงานทั้งภายในและภายนอกบริษัท เพื่อให้การให้บริการเป็นไปอย่างมีประสิทธิภาพ ดูแลและแก้ไขปัญหาที่เกิดขึ้นระหว่างการให้บริการ รวมถึงรับมือกับข้อร้องเรียนและสถานการณ์ต่าง ๆ ของลูกค้าอย่างเหมาะสม รับจอง ประสานงาน จัดเตรียม และอำนวยความสะดวกแก่ผู้เข้าเยี่ยมชมงานทั้งชาวไทยและชาวต่า ...
• สำเร็จการศึกษาระดับปริญญาตรี สาขาการตลาด การจัดการ อักษรศาสตร์ มนุษยศาสตร์ ศิลปศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง โดยมีเกรดเฉลี่ย (GPAX) ไม่ต่ำกว่า 2.50 มีประสบการณ์ด้านงานบริการ งานขาย หรืองาน Customer Service ประมาณ 1-3 ปี สามารถสื่อสารภาษาอังกฤษได้ มีใจรักงานบริการ มีทักษะด้านการขาย สามารถสร้างความสัมพันธ์ที่ดีกับลูกค้า และรับมือกับแรงกดดันหรือข้อร้องเรียนของลูกค้าได้ มีบุคลิกภาพดี มั่นใจ กล้าแสดงออก และมีทักษะการสื่อสารที่ดี มีความคิดสร้างสรรค์ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดี สามารถใช้งาน Microsoft Office ได้เป็นอย่างดี.

Skills:

Japanese

Job type:

Full-time

• preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• follow-up on any additional needs raised by the customer.
• In Service support of Crew Planning Newco Digital Solutions.
• Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
• Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
• When the need for a stronger engagement is identified and validated by the CX Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
• Support on-call rotations to ensure customers continue to receive support.
• Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local managements.
• Act as a bridge between airline customers and internal teams.
• Customer Feedback loop.
• Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
• Prioritize all the customers queries, requests and painpoints related to Crew Planning in Asia and provide them to the Product Support Manager.
• Continuous Improvement and Other activities.
• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
• Travel: 10-20%.
• Required.
• Degree in Engineering in the fields of Aircraft Design, Aircraft Operations, IT, Computer Science or equivalent experience.
• Required.
• 4 or more years of professional experience in the domain of Airline Crew planning.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, crew managers, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• Preferred.
• Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as a liaison.
• Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems. This often involves analyzing logs and understanding system workflows.
• System Tools: Proficiency with ticketing/project management software and general business tools.
• Knowledge of databases or web technologies can be highly beneficial.
• Knowledge in Big Data and Artificial Intelligence.
• Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
• Aviation Operations Knowledge in Flight Operations and Technical Operations.
• Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
• English fluent written and spoken.
• Japanese fluent written and spoken.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent-------.
• Professional.
• Digital.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Japanese, English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Japanese.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

Service-Minded

Job type:

Full-time

• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้ (ขั้นต่ำ 24 ชม. หรือ 3 วันต่อสัปดาห์ ตามกะที่กำหนดให้) Please apply by 30 September 2026.

Job type:

Full-time

• Plan crude volume for RHCU pilot plant test.
• Prepare Pilot Plant ready for operation.
• Perform cleaning pilot plant system before use.
• Manage and prepare crudes/VR recipes for operation.
• Prepare detailed operating condition of RHCU pilot plant.
• Operate Pilot Plant as planned.
• Monitor, analyze, and adjust parameters during operation.
• Manage, sample, and perform laboratory testing of samples.
• Summarize and prepare operating report and result.
• Describe linkage result within RHCU pilot plant.
• Check and perform minor repair of equipment.
• Perform pilot plant maintenance and calibration at job site (small cases i.e. MEBU pump calibration).
• Explore method and conduct crude molecular analysis & characterization.
• Manage and conduct pilot plant experiment/trial tuning RHCU pilot plant to match RHCU.
• Design, manage, and perform RHCU pilot plant experiment to conduct kinetic cracking / reactor model.
• Experience.
• 0-5 years' experience in laboratory, preferable in R&D experiment.
• Education.
• Bachelor degree in Science or Engineering (Chemical, Mechanic, Electrical, Control).
• Other Requirements.

Skills:

Problem Solving, Risk Management, Automation, Telesales, English, Thai

Job type:

Full-time

• The Critical Tasks You Will Perform.
• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Skills:

Product Development, Project Management

Job type:

Full-time

• Work with commercial team for Customer Engagement program (CEP) and maintain good relationship with customers.
• Work with sales and marketing team (Global and Regional) for assigned project.
• Support Rapid Value Innovation (RVI), project of cost innovation and new product development (Aptar stock item).
• Coordinate with sales and finance team on feasibility study of assigned new inquiry (custom development), stock localization and NPD projects.
• Lead and work with customer on Front End Innovation Projects.
• Lead innovation ideas for new product / process/Wing of Change (WOC) and work with RTC team to deliver new product concept/design.
• Lead and support internal team for workflow process implementation.
• Coordinate with internal technical team such as Regional Technical Center (RTC), Technical Domain Expert (TDE), Technology Process Community (TPC) to meet Aptar process standard and customer expectation.
• Project ownership and lead multiple projects from Kick-Off-Meeting to a free from defects delivery to internal and external customers.
• About you.
• Bachelor or Master degree or equivalent with a technical background in plastic engineering, packaging engineering, mechanical engineering, packaging development or product development.
• Minimum 5 years' progressive experience in product development, packaging development and project management.
• Familiarity with product development, project execution, new product launch/relaunch, localization of new product, and methodologies of project management.
• Understand molding principle.
• Good leadership and time management skills with appropriate sense of urgency.
• Ability to multi-task and manage multiple projects on an ongoing basis.
• Ability to cost negotiate and understanding of cost drivers, margin and landing factors.
• Good problem solving and analytical abilities to grasp the key points from complicated details.
• Good written and verbal communication skills in English.
• Proficient with MS Office applications including MS Project.

Skills:

Automation

Job type:

Full-time

• We bring strong business process consulting together with deep technology skills and modern delivery practices - product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for.
• We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design - business consultants, software engineers, architect ...
• Join our talent community and stay updated on opportunities!.
• Thanks for your interest in SimplifyNext. SimplifyNext is actively hiring and we'd love to keep in touch. Meeting people who we could easily imagine as our colleagues is always awesome. Send us your CV, so we can get to know you and let you know if we are looking for someone like you.
• At SimplifyNext, we're committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you're excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we'd be happy to hear from you.

Job type:

Full-time

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Aug-2026.

Skills:

Customer Relationship Management (CRM), Project Management, Data Analysis

Job type:

Full-time

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Job type:

Full-time

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 30-January-2026.

Skills:

Korean, English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Korean.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

Electronics, Automation

Job type:

Full-time

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Skills:

Microsoft Office, Service-Minded, Accounting, English, Thai

Job type:

Full-time

• Bachelor's Degree in any field.
• 0-2 years of experience as a secretary, administrative assistant, or any related position experience as a secretary (law firm background will be an advantage).
• Good command of English and Thai (speaking and writing).
• Computer skills: Microsoft Office, internet.
• High degree of multi-tasking and time management capability.
• Pleasant personality and ability to interact well with people; service-minded.
• Supporting Partners, Associates and our IP Practice Group by preparing applications, forms and related documents for submission to the Department of Intellectual Property (DIP), Ministry of Commerce, and all relevant authorities, etc.
• Facilitating the accounting and invoicing procedures.
• Organizing and maintaining the database, work files and schedules for Partners, Associates and our IP Practice Group as well as drafting general correspondences, reports, memos, etc.
• Translating necessary documents, letters, forms, etc. as required.
• Coordinating with our internal teams and competent governmental authorities.
• Prepare presentations for meetings/arrange meeting room and facilities/take notes in internal meetings/follow up work progress.
• Handling secretarial jobs /other professional duties as assigned, which may include assisting Partners or Associates in other departments.
• ilct.co.th. Please also specify which position you are interested in. The letter should indicate the expected remuneration if possible.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor's Degree or at least Diploma or equivalent in any discipline.
• Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the 'extra mile' for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about social media products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Strong interpersonal skills, verbal and written communication skills and most importantly empathy Display a strong bias to doing what's right for our community in supporting social media's mission Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce social media Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team.

Skills:

Electronics, Automation

Job type:

Full-time

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Job type:

Full-time

• main tasks.
• of this job involve being always up to date on all item & recipe cards, promotional items and Unit cost in MVBC (in all stores in Thailand), in order to secure the best possible financial result for IKEA Food Thailand. Submitting monthly reports to Country IKEA Food manager on Sales Analysis of all Thailand stores IKEA Food from MVBC. Enjoy working in a vibrant, fast-paced and ever-changing environment. At least 5 years' experience in an administrative role in a retail or multi-units foodservice org ...

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor's Degree or at least Diploma or equivalent in any discipline.
• Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the 'extra mile' for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about social media products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Strong interpersonal skills, verbal and written communication skills and most importantly empathy Display a strong bias to doing what's right for our community in supporting social media's mission Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce social media Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team.