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Skills:

Excel, English

Job type:

Full-time

• Perform physical and chemical testing on raw materials, bulk, and finished products according to specifications and SOPs.
• Prepare and test samples for the ongoing stability program as required.
• Ensure all test results are accurate, reviewed, documented, and available for audit.
• Prepare, standardize, and maintain volumetric and test solutions according to SOPs.
• Take care of assigned laboratory glassware and ensure equipment calibration and routine maintenance are completed.
• Manage chemical reagents, reference standards, working standards, and laboratory inventory.
• Maintain laboratory cleanliness, safety, and good housekeeping.
• Coordinate with Planning, Warehouse, and Production teams to complete testing on time.
• Act as a second analyst/reviewer when assigned.
• Support investigations of Out of Specification (OOS) and Out of Trend (OOT) results.
• Manage retention samples and laboratory waste according to SOPs.
• Support validation activities related to chemical testing.
• Perform other duties as assigned by the supervisor.
• The experience we're looking for.
• Bachelor s degree in Chemistry, Science, or a related field.
• Fresh graduates are welcome; laboratory experience is an advantage.
• Experience with analytical instruments such as HPLC, GC, Spectrophotometer, Auto Titrator, and Karl Fischer is a plus.
• Good command of English.
• Basic MS Office skills (Word, Excel).
• The skills for success.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• At Reckitt, we recognise that in real life, great people don t always tick all the boxes&rsquo. That s why we hire for potential as well as experience. Even if you don t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.
• All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

2 years required

Skills:

Data Analysis, Compliance, Automation, English

Job type:

Full-time

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

Skills:

Excel, English

Job type:

Full-time

• Perform physical and chemical testing on raw materials, bulk, and finished products according to specifications and SOPs.
• Prepare and test samples for the ongoing stability program as required.
• Ensure all test results are accurate, reviewed, documented, and available for audit.
• Prepare, standardize, and maintain volumetric and test solutions according to SOPs.
• Take care of assigned laboratory glassware and ensure equipment calibration and routine maintenance are completed.
• Manage chemical reagents, reference standards, working standards, and laboratory inventory.
• Maintain laboratory cleanliness, safety, and good housekeeping.
• Coordinate with Planning, Warehouse, and Production teams to complete testing on time.
• Act as a second analyst/reviewer when assigned.
• Support investigations of Out of Specification (OOS) and Out of Trend (OOT) results.
• Manage retention samples and laboratory waste according to SOPs.
• Support validation activities related to chemical testing.
• Perform other duties as assigned by the supervisor.
• The experience we're looking for.
• Bachelor s degree in Chemistry, Science, or a related field.
• Fresh graduates are welcome; laboratory experience is an advantage.
• Experience with analytical instruments such as HPLC, GC, Spectrophotometer, Auto Titrator, and Karl Fischer is a plus.
• Good command of English.
• Basic MS Office skills (Word, Excel).
• The skills for success.
• Working in a highly regulated and compliant environment to deliver accurate results.
• Delivering output in an efficient manner against focused lead-times.
• Offering a dynamic and flexible attitude to facilitate a fast-moving operation.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• At Reckitt, we recognise that in real life, great people don t always tick all the boxes&rsquo. That s why we hire for potential as well as experience. Even if you don t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.
• All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

1 year required

Skills:

Mobile App Testing, Social media, Good Communication Skills, English

Job type:

Full-time

• Primarily conduct pret-release and post-implementation testing.
• Work with business teams and assist to develop and execute test cases based on business requirements.
• Report bugs and errors to development teams promptly for investigation and ensure close monitoring of defect resolution and retest.
• Provide prompt updates on testing progress and clear escalation of potential risks to UAT Project Lead.
• Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
• Identify and propose ways to constantly improve UAT efficiency.
• Requirements: Bachelor s degree in Computer Science, Technology, Engineering or related field.
• Minimum 1 year of working experience in end-user testing or mobile app testing.
• Previous work experience in e-commerce, Fintech, logistics, backend system, or social media industry would be an advantage.
• Highly goal driven and able to work well in fast paced environments.
• Strong team player and possess good communication skills.
• Good English skills.

Experience:

1 year required

Skills:

Product Development, Chemical Engineering

Job type:

Full-time

• Ensure all technical aspects of the product development, maintenance are carried out as per the agreed timings, with any issues or risks clearly highlighted to line manager in a timely manner.
• Liaise with the cross functional internal and external team to ensure technical milestones are met.
• Responsible to lead the project for projects, ensuring that these are executed to the standards required for registered products.
• Ensure all relevant product specifications and internal documentation is in place and fully approved prior to full production start-up.
• All assigned development activity must conform to legislative, health & safety and environmental requirements.
• Assure all document for material change or qualification meeting HALAL regulation requirement.
• Support to R&D laboratory and stability management in order to comply with the requirements including maintenance activities, audit preparations, etc.
• Support line manager in measuring and reporting KPIs to senior management.
• Responsible for ensuring all required formulation, feasibility work, validation, stability testing, industrial trials, claim support and dossier preparation are performed on time and to the required standards.
• Responsible for the compilation, approval and circulation of technical reports throughout the product development process.
• The experience we're looking for.
• Bachelor s degree in Chemistry, pharmacy, chemical engineering or other relevant scientific discipline.
• Minimum 1 year of relevant experience will be more preferable.
• Strong analytical skills with the ability to analyze data and solve technical problems.
• Have an understanding of the manufacturing process.
• Strong communication, people management and influencing skill.
• The skills for success.
• R&D, Product Lifecycle Management, Commercial Awareness, Business Partnership, Collaboration, Partnership building, Collaborator, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Analytical, Formulation, Science, Chemistry.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

No experience required

Job type:

Full-time

• ตรวจสอบและควบคุมคุณภาพวัตถุดิบก่อนเข้าสู่กระบวนการผลิต.
• วิเคราะห์และทดลองตัวอย่างในห้อง lab พร้อมบันทึกผลและจัดทำรายงาน.
• ประสานงานกับทีมผลิต เพื่อให้ค่าทดลองสามารถนำไปใช้งานจริงได้.
• ควบคุมคุณภาพกระบวนการผลิตให้เป็นตามมาตราฐาน.
• สนับสนุนงานพัฒนาวัสดุทนไฟและอิฐประดับ.
• ดูแลและบำรุงรักษาอุปกรณ์ทดลองในห้อง lab.
• สอบเทียบเครื่องมือวัดพื้นฐานตามกำหนด.
• ปริญญาตรี วิศวกรรมวัสดุ วัสดุศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• ยินดีรับนักศึกษาจบใหม่.
• มีความละเอียด รอบคอบ ชอบงานทดลอง และพร้อมพัฒนาตัวเอง.
• ทำงานร่วมกับผู้อื่นได้ดี และประสานงานได้คล่อง.
• ทัศนคติเชิงบวก มุ่งมั่นเรื่องคุณภาพ.
• หากมีความรู้พื้นฐานด้าน ESG จะได้รับการพิจารณาเป็นพิเศษ.
• ด้านสุขภาพ และ Wellness.
• ประกันสุขภาพ.
• ตรวจสุขภาพประจำปี.
• การเงิน.
• โบนัส.
• การปรับเงินเดือนประจำปี.
• การสนับสนุนค่าครองชีพ.
• ที่พักอาศัย.
• ชุดพนักงาน.
• การพัฒนาและสวัสดิการครอบครัว.
• การฝึกอบรมและพัฒนาทักษะ.
• สวัสดิการเพื่อใช้จ่ายในด้านสุขภาพและพัฒนาตนเอง (Flexi Benefit).
• โอกาสในการไปดูงานในต่างประเทศ.
• เงินช่วยเหลือเมื่อคลอดบุตร / แต่งงาน / งานศพ.
• สิทธิลาในเดือนเกิด 1 วัน.
• ทุนการศึกษาสำหรับบุตรเรียนดี.

Experience:

2 years required

Skills:

Assurance, English

Job type:

Full-time

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience in related field (Laboratory, Quality Control, Quality Assurance).
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

Quality Assurance, Assurance, Problem Solving

Job type:

Full-time

• Ensure regular execution of the BAU deliverables maintenance and delivery to clients.
• Communicate to client in case of BAU delivery encounters: delay (limited scope), rework, as well as align with CS on prioritization.
• Coordinate with BAU on post-production and pre-delivery checks for clients.
• Act upon the incident management process according to the formalized process and RACI.
• Responsible for quality assurance & resolution of operational escalations - working with Customer Support (which is Accountable / SPOC for client) & Data Operations.
• Attend, contribute to and coordinate with Data Ops regular operations & quality reviews and escalation-related face-to-face meetings with client - in alignment with Customer Support.
• Attend and contribute to internal meetings eg. regular CHT, QEM incl. clarification of root causes, etc., and escalations/wellness-related incl. improvement plans preparation.
• Accountable for delivery of operational projects incl. Product Enhancements and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities, recommend effective solutions, define delivery targets and communicate progress, risk, status reporting, etc.
• Drive design of operational solutions with the internal and external clients incl. identifying client s needs and translating them into technical specifications in consideration of technical capabilities and limitations Incl. Introduce / suggest the client pro-actively new improvements / new solutions in their databases that results in driving revenue and enabling simpler, more enduring and cost-efficient database production for NIQ.
• Prepare and communicate impact analysis on syndicated data at country or category level.
• Capture and share lessons learned related to solved issues.
• Identify gaps and areas for improvement in the process.
• Contribute to resolving elements of regional & global clients queries via collaboration with other countries.
• Accountable for E2E timely and accurate resolution of operational client requests and issues, incl. direct client communication for: Database Services (structural changes / change requests, new deliverables setup), incl. Feasibility studies.
• Product Coding.
• Data Quality Issues excl. Coverage & Unusual Trends.
• Support in resolution of other operational client queries, with communication back to Customer Support team for: Data and Methodology Questions.
• Unusual Trends & Coverage (part of Data Quality Issues).
• Triage tickets and cooperate closely with various operations departments to resolve client queries through an efficient workflow - being the only gate way for Commercial teams to Data Ops departments.
• Responsible for ensuring SLA & service standards - for query types Operations Client Partner is responsible for.
• Operational client requests and issues resolution include among others also DDM.
• Use available operational tools to perform all necessary verifications and investigations: Epics, OGRDS, Brandbank product library, eClipse, NRSP, eForte, Discover, CSO/MSDynamics.
• Qualifications Bachelor's Degree or equivalent experience.
• Combination of operational skills and client orientation, demonstrates willingness to understand operational end-to-end processes and able to translate business expectations into technical specifications.
• Strong technical understanding of the operations production platforms and capabilities to secure the necessary translation of client requirements into a technical specification.
• Good understanding of the local FMCG industry.
• Good relationship management skills to effectively liaise with commercial, clients and various operational teams.
• Well-developed analytical skills and very good attention to details.
• Proactive attitude in recommending suitable solutions, demonstrates a Can-Do & results-oriented attitude.
• Independent in executing tasks, driving progress and working out solutions.
• Ability to work effectively in a team to achieve goals together.
• Problem solving skills.
• Time management skills.
• Strong communication, both verbal and written, easiness in presenting complex operational topics in a simple way.
• Good Excel knowledge is a must.
• Additional InformationNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

2 years required

Skills:

Automation, Software Testing, Assurance

Job type:

Full-time

• Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
• MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle s global events and CX insight reports (e.g., CX Imperatives).
• Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
• Event Support: Assist with CX event coordination and lead capture initiatives.
• Client Engagement & Solution Pitching CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
• Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
• Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
• Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members.
• Sales Operations & Legal Coordination Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
• Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
• CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
• Reporting: Compile weekly/monthly pipeline summaries and lead status reports.
• Qualifications Bachelor s degree in business, Marketing, Communications, or related field.
• 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
• Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
• Strong verbal and written skills in English and Thai.
• A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
• High attention to detail regarding legal documents and internal administrative workflows.
• Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent

Experience:

3 years required

Skills:

Quality Assurance, Assurance, Compliance

Job type:

Full-time

• Technical Consultation & Problem Solving.
• Provide technical advice on waterproofing systems and installation. Conduct site visits for technical assessment and problem resolution. Investigate and resolve technical issues and installation failures. Customer & Sales Team Support.
• Support sales teams with technical expertise during customer engagements. Provide on-site technical support during product application. Handle technical inquiries and provide expert recommendations. Technical Documentation & Quality Assurance.
• Prepare technical reports and failure analysis. Develop technical specifications, application guides, and training materials. Monitor installation processes for compliance with standards. Product Development & Innovation Support.
• Collaborate with R&D on product development initiatives. Conduct field testing of new products and application methods. Support product improvement through technical analysis and customer feedback.
• Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline. Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies. Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials. Native Thai, conversation English for technical documentation and international coordination (TOEIC score of 550 or above) Contact: Sarunya (Kook) Email: [email protected]

Experience:

5 years required

Skills:

Budgeting, Production planning, Purchasing, Thai, English

Job type:

Full-time

• Plan and manage production processes for Print, POSM, and Promotional Items.
• Coordinate with factories, suppliers, and internal stakeholders to ensure smooth execution.
• Monitor production timelines, track progress, and resolve issues during production.
• Conduct quality control (QC) checks to ensure output meets specifications and standards.
• Manage sample development and approval prior to mass production.
• Support cost control and production cost analysis.
• Maintain accurate production records and status reports.
• Coordinate delivery schedules to ensure on-time project completion..
• Bachelor s degree in Industrial Management, Production, or related fields.
• 5 years of experience in production for Print, POSM, Premium, or Promotional Items.
• Strong understanding of production processes, materials, and manufacturing techniques.
• Detail-oriented with a strong focus on quality.
• Ability to manage timelines and handle multiple projects simultaneously.
• Strong coordination and problem-solving skills.
• Proficient in MS Excel and basic production tracking tools.
• Good communication skills in Thai and working-level English..
• Preferred Qualifications.
• Experience working directly with factories or manufacturers.
• Knowledge of quality control systems and inspection processes.
• Experience handling urgent or high-volume production projects.
• Understanding of cost optimization and production efficiency.

Experience:

2 years required

Skills:

Project Management, Quality Assurance, Assurance, English

Job type:

Full-time

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Minimum QualificationsBachelor's degree or above. Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks. Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred QualificationsExperience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

CSS, Problem Solving, Assurance, English

Job type:

Full-time

• Drive best-in-market customer experience and sustainable development of Customer.
• Operations staff throughout maintaining and improving skills and knowledge of Customer Operations Specialists in the changing business environment, as part of the operational teams.
• Day to day tasks involve the delivery of onboarding and functional trainings as well as the connected coaching activities derived from the regional Operations priorities.
• Facilitate onboarding and functional training of new Customer Success Specialists staff in close collaboration with operational teams.
• Deliver training derived from operational needs, from pre-agreed portfolio. Leverage on digital trainings portfolio available for Customer Operations Staff.
• Overall accountability for knowledge management for the respective team, including maintenance, coordination of review and updates of standard operating procedures (SOP), local training materials and work instructions.
• Partner with Team Leaders with regards to CSS skills and knowledge level in order to support solid performance assessment, contribute to development and allow delivery of best-in-market customer experience.
• Lead/drive delivery in specific workstreams under project migration or project deployments.
• Able to lead & facilitate complex problem solving and decision making with business partner to improve processes and ESSA opportunities.
• Innovative in problem solving and bring in new ideas and changes to coaching space to enable realization of ideas with good follow through until project completion.
• Responsible for selected and segmented Quality Assurance (QA), ensuring that quality requirements are fulfilled by CSS in order to provide excellent experience to customers (external and internal) and feedback to supervisor and CSS.
• Minimum of 5 years of related working experience. Experience in End to End operation is preferred.
• Good Proficiency in English level both written and verbal.
• In-depth knowledge of Standard Operating Procedures and Quality Assurance.
• In-depth understanding and knowledge of customer requirements and challenges.
• Strong Continuous Improvement mindset.
• Practical skill in coaching, motivating and persuading techniques.
• Personal leadership skills in promoting customer focus and teamwork spirit while collaborating with Customer Operations teams and other business partners.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

2 years required

Skills:

Procurement, ERP, Industrial Engineering

Job type:

Full-time

• Create and update daily/weekly production schedules based on demand and capacity.
• Coordinate with Production, Procurement, and Warehouse to ensure materials and resources are available.
• Monitor progress and adjust schedules when issues arise.
• Track production performance and report schedule variances.
• Maintain accurate data in ERP/MRP systems.
• Support continuous improvement to reduce delays and optimize workflow.
• The experience we're looking for.
• Bachelor s degree in Industrial Engineering, Business, Supply Chain, or related field.
• 2-5 years of experience in production planning, scheduling, or manufacturing operations (FMCG or similar industries preferred).
• Strong understanding of manufacturing processes and shopfloor operations.
• Proficient in ERP/MRP systems (SAP, Oracle, Microsoft Dynamics, etc.).
• Excellent analytical and problem-solving skills.
• Strong communication and coordination abilities.
• Ability to work under pressure and adjust plans quickly in fast paced environments.
• Advanced proficiency in Excel; familiarity with Power BI is an advantage.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Automation, Risk Management, Software Testing, English

Job type:

Full-time

• Lead QA strategy, planning, and execution for complex systems/projects.
• Define test processes, frameworks, and automation standards across teams.
• Perform advanced testing types (load, stress, security, API, mobile).
• Guide and mentor junior/mid testers, and supervise small QA teams.
• Collaborate with stakeholders on quality metrics, release readiness, and risk management.
• Drive continuous improvement in QA practices and tools adoption.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Act as the main escalation point for critical defects and quality issues.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• 5+ years of software testing/QA experience.
• Advanced knowledge of test planning, test strategy, and risk-based testing.
• Strong expertise in manual testing with knowledge in automation tools, frameworks, and CI/CD pipelines.
• Experience with performance, security, and mobile testing.
• Ability to mentor and supervise testers, review test deliverables.
• Excellent problem-solving, analytical, and stakeholder communication skills.
• Fluent in documenting and reporting defects/metrics at management level.
• Thai Native level with good command in English.

Experience:

1 year required

Skills:

SQL, Software Testing, Teamwork

Job type:

Full-time

• Independently execute test cases and contribute to creating new test scenarios.
• Perform manual testing across modules (functional, regression, integration).
• Identify and report defects clearly with reproducible steps.
• Contribute to maintaining test documentation and test environments.
• Use SQL queries to validate and analyze data in databases.
• Work closely with developers and business teams to understand requirements and ensure test coverage.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• 1 - 3 years of experience in manual software testing or QA role.
• Hands-on experience in manual testing (functional, regression, integration).
• Ability to write and execute test cases independently.
• Knowledge of SQL and ability to use queries for testing and data validation.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to document test results clearly.
• Good communication and teamwork skills.
• Fluent in Thai communication.

Experience:

5 years required

Skills:

Software Testing, SQL, Scrum, English

Job type:

Full-time

• Design, develop, and maintain detailed test plans and test cases.
• Perform functional, regression, integration, and performance testing.
• Actively use and build test scripts to improve efficiency.
• Take ownership of test coverage for assigned projects/modules.
• Mentor junior testers, review test results, and ensure QA best practices.
• Work closely with developers and business teams to understand requirements and ensure test coverage.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• 2-5 years of QA/software testing experience.
• Proficiency in manual testing and test design techniques.
• Strong knowledge of API testing, database testing, and integration testing.
• Strong knowledge of SQL and ability to use queries for testing and data validation.
• Experience working in Agile/Scrum environment.
• Good communication and mentoring skills to guide junior testers.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to document test results clearly.
• Good communication and teamwork skills.
• Fluent in Thai with good command in English.