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Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Maintain data pipelines, dashboards and automations.
• Requirements: Bachelor degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python). SQL is minimum required.
• Experience developing automation scripts in Python with Linux environment.
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth changing environment.
• Experience working with unstructured data is not necessary but is a plus.

Skills:

SAP, Linux, Apache

Job type:

Full-time

• Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
• Design Cloud solution architecture in response to the client s requirement.
• Provide advisory consulting service to the client regarding the True IDC Consulting practices.
• Create Cloud technical requirements to the client s migration plan.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
• Knowledge of Containerization administrative for both Windows and Linux technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Good in customer objective handling & Good in customer presentation skill.
• Nice to have.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate.
• GCP Certified Solution Architect - Associate.

Skills:

Automation, SAP

Job type:

Full-time

• Lead and manage implementation / enhancement of legacy applications such as Transportation Management&Automation System, and its integration with SAP S4 HANA systems .
• Manage scope, time and cost within plan and budget .
• Develop project plan (to align with program master plan) and lead the execution to meet the goal .
• Coordinate with internal and external stakeholders, and develop schedules and individual responsibilities. .
• Organize and/or Participate in project workshop to gather business requirement .
• Organize / Facilitate meetings to discuss and make progress of project activities with project team members .
• Actively monitor, track and report project status, and maintain good quality .
• Manage project risk, mitigation plan and issue resolution.
• A bachelor's degree in Computer Science, Information Technology, or a related field. .
• Proven experience in leading IT projects full cycle with minimum 10 years experience .
• Strong knowledge of project management methodologies and tools. .
• Having PMP or related Project management certification is a plus .
• Excellent analytical and problem-solving skills. .
• Strong communication, Stakeholder management, and leadership abilities..

Skills:

Compliance, English

Job type:

Full-time

• Perform operations to ensures 24/7 high availability for all the production databases system.
• Troubleshoot, advise and being hands-on on databases and servers during critical incidents.
• Secure and advise database by follow current policies, procedures, and controls.
• Assess and plan to upgrades obsoleted database version and coordinate with all related party to deliver good database service to business.
• Day to day database operation support and monitoring.
• Maintains database results by setting and enforcing standards and controls.
• Co-ordinate, advise and support developer or vendors to implement new/change DB and application related.
• Prepares for database expansion by studying plans and requirements; coordinating with Infrastructure teams.
• Collaborates with the security and audit teams to protect our data across all databases and to ensure compliance to all applicable regulations.
• Take a lead role to implement and administer database system with proper design and security control by get guideline from manager.

Skills:

System Security

Job type:

Full-time

• Develop AIA's information technology security procedures and overall cyber security framework.
• Evaluate, test, recommend, coordinate, monitor and maintain IT security policies, procedures and systems including access management for both hardware and software.
• Design, implement and troubleshoot various information systems and cyber security software to identify security risks and exposures.
• Determine the causes of security violations and suggest procedures to halt future incidents.
• Conduct evaluation and testing of hardware and software for possible impact on system security.
• Investigate and resolve security incidents such as intrusion, frauds, cyber-attacks or data leakage.
• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
• Explore opportunity to improve workflow and build healthy environment.
• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
• In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
• https://www.aia.co.th/th/about-aia/privacy/candidate Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills:

Data Analysis, SQL, Problem Solving, English

Job type:

Full-time

• Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
• Implement data solutions and data comprehensiveness for data customers.
• Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
• Retrieve and prepare data (automated if possible) to support business data analysis.
• Ensure adherence to the highest standards in data privacy protection and data governance.
• Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
• Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
• Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
• Experience in data processing batch / real time / nearly realtime.
• Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
• Experience with web or software development with Java,Python or similar.
• Experience with Agile methodology is a plus.
• Good in communication and writing in English.
• Good interpersonal and communication skills.

Skills:

iOS, Android, Negotiation

Job type:

Full-time

• Forward plan the release of software life-cycles across a squad.
• Manage risks and resolves issues that affect release scope, schedule and quality.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
• Feature/Software deployment, run and Implementation Plans.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Communicate release details and schedules to the Business as required.
• Maintain documentation related to procedures on build, release,and dependencies.
• Bachelor s degree/Master s degree in Management Information System, Computer Science, Computer Engineering, IT.
• Knowledge of software development lifecycle.
• 2-3 years experience in using project or release management tools.
• Strong knowledge in software development, design pattern and framework.
• Strong knowledge in Agile software development.
• Good knowledge in software configuration management.
• Good knowledge in walkthroughs, checkpoint reviews and inspections.
• Good knowledge in test result analyzing and reporting.
• Good knowledge in financial services industry.
• Extremely proficient in modern coding and design practices.
• Extremely proficient in one or more mobile platforms (iOS, Android, Web).
• Other skills - communication, influencing, negotiation, leadership, coaching, teamwork, trust building and conflict management.

Job type:

Full-time

• พัฒนาและปรับใช้โมเดล Machine Learning เพื่อเพิ่มประสิทธิภาพในกระบวนการผลิตและการดำเนินงานของธุรกิจ.
• วิเคราะห์ข้อมูลจากกระบวนการผลิต IOT Sensor และระบบควบคุม เพื่อสร้าง Insight ที่ช่วยลดต้นทุน และเพิ่มความปลอดภัย.
• ออกแบบและสร้าง Generative AI Models สำหรับ Use case ต่างๆ.
• ทำงานร่วมกับทีม Business เพื่อหา Use case ที่เหมาะสมเกี่ยวกับ AI/ML.
• สร้าง Pipelines เพื่อนำเข้าข้อมูลที่มีประสิทธิภาพ.
• ปริญญาตรี สาขา Data Science, Computer Science, Computer Engineer หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ 1 -2 ปี.
• Machine Learning, Deep Learning, Generative AI,.
• การจัดการข้อมูลขนาดใหญ่.
• เข้าใจการทำงานของ Visualization Tools,.
• ทักษะการทำงานเป็นทีม.
• การสื่อสารที่ดี.

Skills:

Java, Spring Boot, Apache

Job type:

Full-time

• Experienced in Java Spring Boot (Software Engineer).
• Skilled in testing methodologies and tools (QA Engineer).
• Familiar with technologies like Apache Kafka.
• Excited about FinTech, digital banking, and innovation.
• Eager to tackle challenging projects that make an impact.
• Ready to build the future of FinTech with us?
• Apply for Software Engineer>>CLICKCLICK

Skills:

ISO 27001, English

Job type:

Full-time

• รับผิดชอบการ Monitoring ควบคุมและจัดการระบบพื้นฐานเกี่ยวกับ ไฟฟ้า และระบบปรับอากาศ ระบบเครือข่าย เพื่อสนับสนุนการจัดการ.
• ตอบสนองความต้องการของลูกค้า และประสานงาน การติดตั้งและการแก้ไขปัญหาระบบของผู้บริการ (vendor) เพื่อให้ถูกต้องและสมบูรณ์ตามหลักปฎิบัติ.
• ควบคุมและประสานงานการบำรุงรักษาและการซ่อมแซม (Preventive Maintenance) ระบบพื้นฐานต่างๆ เครื่องกำเนิดไฟฟ้า Generator, เครื่องสำรองไฟฟ้า UPS, ระบบตู้ไฟฟ้า, ระบบปรับอากาศ และการติดตั้งอุปกรณ์ระบบเครือข่าย (Network) เป็นต้น.
• เป็น 1st level support & troubleshooting ของระบบ Facility ใน Data Center เช่น ระบบ Network, ระบบไฟฟ้า, ระบบปรับอากาศ เป็นต้น.
• จัดทำกระบวนการปฎิบัติงาน และคู่มือการทำงานในการดูแลระบบพื้นฐาน โดยอิงตามมาตราฐาน ISO หรือมาตรฐานอื่นที่เกี่ยวข้องกับการปฏิบัติงาน (เช่น ISO 20000 ด้านบริการ, ISO 27001 ด้านความปลอดภัย,ISO 50001 ด้านบริหารพลังงาน และอื่นๆ เช่น ISO22301, PCIDSS, TCOS) รวมทั้งรูปแบบใบบันทึก, รายงานต่าง ๆ.
• สรุปและรายงานผลสำหรับปัญหาวิกฤติใด ๆ ต่อหัวหน้าทีม รวมทั้ง การจัดทำรายงานสถิติ,รายงานวิเคราะห์แบบรายวัน, รายเดือน รายไตรมาส ด้วย.
• Bachelor s degree in electrical power, mechanic or related fields.
• Thai nationality, Male, Age 20 - 25 years old.
• Have basic technical knowledge in Data Center facilities (Electrical/Mechanical).
• Able to work under pressure.
• Able to work with a team.
• Fair communication in English.

Skills:

Assurance, Automation, Javascript

Job type:

Full-time

• Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
• Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
• Test Planning and Design: - Collaborate with product managers and developers to unde ...
• Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
• Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
• Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
• Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
• Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
• Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
• Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
• Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
• Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.

Skills:

DevOps, Automation, Kubernetes

Job type:

Full-time

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

Skills:

Salesforce, ERP, Web Services

Job type:

Full-time

• Demonstrated ability to rapidly learn new technologies and Salesforce Clouds, and quickly ramp up to lead implementation and advisory engagements with confidence.
• Ensure scalable and standard methodology solutions to meet and exceed customer needs.
• Guide the evaluation of business and technical requirements.
• Build relationships with key collaborators and team members.
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer.
• Review and guide project vision and direction, implementation approach and key artefacts.
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
• Where required, hands-on application configuration to meet customer needs.
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
• Fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services.
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.
• Hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
• Ability to analyze, design, and optimize business processes via technology and integration.
• Experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
• Work independently and as part of a distributed team and a willingness to take ownership of problems.
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
• Available to travel regionally depending on customer needs.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)..
• PREFERRED QUALIFICATIONS.
• A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
• Ability to build and maintain key relationships with C-level / mid level and key decision makers.
• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Assurance, Project Management, Automation

Job type:

Full-time

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Skills:

Linux, Good Communication Skills, English

Job type:

Full-time

• Conduct advanced penetration tests to identify vulnerabilities in computer systems, networks, and applications.
• Perform vulnerability assessments and security audits to evaluate the effectiveness of existing security measures.
• Develop and execute simulated cyber-attacks to assess the organization s readiness to defend against real-world threats.
• Employ various attack methodologies to test the resilience of systems against hacking attempts and security breaches.
• Perform threat modeling to anticipate potential attack vectors.
• Analyze risks associated with identified vulnerabilities and recommend appropriate mitigation strategies.
• Develop custom tools and scripts to automate penetration testing and exploit known vulnerabilities.
• Keep up to date with the latest exploitation techniques and security tools.
• Prepare detailed reports on findings from penetration tests and security assessments.
• Document and present risks and vulnerabilities to relevant stakeholders, along with recommended countermeasures.
• Collaborate with the Blue Team to enhance the organization s defensive strategies based on offensive findings.
• Share insights and knowledge on emerging threats and attack techniques with the cybersecurity team to continually improve defensive measures.
• Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
• At least 10 years of experience in penetration testing and vulnerability assessments or related roles.
• Strong knowledge of network and application security, ethical hacking, and cybersecurity principles.
• Familiarity with penetration testing tools (e.g., Metasploit, Burp Suite, Kali Linux).
• Excellent problem-solving skills and ability to think like an adversary.
• Good communication skills for effective reporting and stakeholder engagement.
• Rapid learning capability and able to work under pressure.
• Good command in written and spoken Thai and English language.
• Ability to present technical solutions with stakeholders in an easy way.
• Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, etc.
• Professional Certificated related to work e.g. (CISSP, OSCP, OSWE) is desirable.
• Location: True Digital Park, Punnawithi.

Skills:

SQL

Job type:

Full-time

• มีทักษะและประสบการณ์ด้านการออกแบบ/พัฒนาระบบ/เขียนโปรแกรม Web/Mobile Application ไม่น้อยกว่า 1 ปี.
• สามารถทำงานบริหารและจัดการงานโครงการพัฒนาระบบงาน IT (Application Implementation Project) หรือสนับสนุนการใช้งานระบบ (Application Support).
• หากมีประสบการณ์ด้านต่อไปนี้ จะได้รับการพิจารณาเป็นพิเศษ.
• Programming Language เช่น MS SQL, MS SharePoint,.NET/ Web Programming / Mobile App programming.
• Aplication ด้าน Marketing & Retail Technology เช่น POS, CRM, Loyalty, Website, Mobile App, LineOA, MARTECH,AI/ML for Marketing & Retail business,CDP.
• ปริญญาตรีหรือปริญญาโทในสาขาวิศวกรรมคอมพิวเตอร์, วิทยาศาสตร์คอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาอื่นที่เกี่ยวข้อง.
• เหตุผลดีๆ ที่คุณมองหาจากเรา.
• เราให้ความสำคัญกับพนักงานทุกคนอย่างเท่าเทียม ปลูกฝังให้ทุกคนยึดมั่นในการประกอบสัมมาชีพ อย่างมีบรรษัทภิบาลที่ดี.
• เราให้ความสำคัญต่อการพัฒนาศักยภาพพนักงานในทุกๆ ด้าน ด้วยโปรแกรมการฝึกอบรมคุณภาพให้เหมาะสมกับแต่ละคน เพื่อยกระดับการทำงานของพนักงานอย่างมืออาชีพ.
• สำนักงานใหญ่ของบางจาก ถูกออกแบบให้เป็น Smart Office and Smart Display Solution ที่มีความหรูหรา ทันสมัย และประหยัดพลังงาน.
• ความอบอุ่นแบบพี่น้อง คือหัวใจในการดูแลพนักงานใหม่ที่ก้าวเข้ามาในครอบครัวของเรา.
• ความปลอดภัยในการทำงานยังเป็นอีกหนึ่งสิ่งที่สำคัญสูงสุดของธุรกิจปิโตรเลียม ดังนั้นพนักงานบางจากทุกคนจึงต้องผ่านการอบรมตามมาตรฐานความปลอดภัยและอาชีวอนามัยอย่างเข้มข้น.
• พนักงานสบายใจได้กับโปรแกรมประกันสุขภาพ OPD/IPD และเรายังให้เงินช่วยเหลือค่ารักษาพยาบาลสำหรับบุพการี.
• Work life balance คือสิ่งสำคัญ เวลาการทำงานที่ยืนหยุ่นทำให้คุณจัดสรรเวลาได้อย่างลงตัว.

Skills:

Continuous Integration, DevOps, Cloud Computing

Job type:

Full-time

• Contribute to the construction and maintenance of the Software Factory platform.
• Assist and train project teams in setting up CI/CD (continuous integration and deployment) chains.
• Develop expertise and keep up-to-date on DevSecOps trends, to support internal innovation.
• Innovate by proposing new ideas and demonstrating initiative.
• Participate in the animation and sharing of experience through demonstrations, retrospectives, feedback, etc.
• Contribute to the writing and maintenance of platform documentation: user guide, onboarding guide, operation guide.
• Systematically take into account FinOps aspects.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• At least 5-10 years of experience in a DevOps Engineer role.
• Strong understanding of cloud computing technologies.
• AWS Certified Solutions Architect - Associate (required).
• Certified Kubernetes Application Developer (optional but beneficial).
• Software craftsmanship (java or nodejs or golang).
• Serverless and micro-services.
• Monitoring (Prometheus or/and ELK).
• CI/CD Expert.
• GitLab.
• Security OWASP Top 10.
• Jira/Confluence, ServiceNow, SonarQube, Nexus, Checkmarx, Splunk, Dynatrace, Neoload, SoapUI.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

No experience required

Job type:

Full-time

• ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
• ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
• วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
• พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
• สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
• สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
• ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
• งานนี้เหมาะกับคนแบบไหน.
• เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
• มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
• กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
• เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
• สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
• พิจารณาเป็นพิเศษ.
• หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
• มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
• เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.

Job type:

Full-time

• Be responsible for all aspects of the technical relationship with the customer from implementation, product change perspective.
• Build and maintain strong relationships with key technical contacts in named accounts.
• Understand the customer s business and overall technical strategy including relevant data consumption strategy to be able to provide the best options for the customer.
• Hold meetings with the customer when required, either proactively or event triggered. These could be at up to C-Level.
• Leverage other internal resources to provide more expertise around the best options for implementation of the customer s infrastructure.
• Owns the end-to-end implementation change for LSEG products, both LSEG and client initiated.
• Take ownership of any technical issue that a customer may raise during technical implementation and product changes, and proactively liaise with all resolver groups to provide a timely resolution.
• Provide technical advice to customers on all aspects of customer connectivity, product and system usage and upgrades to ensure that the customer is fully ready for the changes.
• Understand the impact that proposed product and system changes will have on customer systems and feed this back to the internal teams.
• Identify all customer readiness activities for assigned projects and act as the customer-facing Technical Lead.
• Liaise with key customer departments for each account during an implementation or upgrade to keep them informed of progress and any issues.
• Partner with Implementation Project Specialist to ensure smooth delivery of customer projects across the entire Customer Implementation and Professional Services.
• Skills/Behaviours Excellent customer facing skills with the ability to understand the customer and communicate at their level.
• Is open and willing to adopt new process and different ways of working.
• Is pro-active and can demonstrate initiative and able to seek out information from the customer and colleagues.
• Willingly puts in the effort to ensure activities are completed on time and to the quality required.
• Is collaborative and has an ability to manage client objections to achieve key objectives.
• Has the ability to analyze and problem solve to find the most appropriate solution for the customer according to requirements and business needs.
• Has the ability to utilize all available resources and tools to investigate and solve customer problems.
• Can maintain a professional approach during periods of heavy workload without close supervision.
• Understanding of market data and the FinTech industry.
• Can form close relationships with the Account Manager and CSM for mapped accounts to adopt a more cohesive service for the customer.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.