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Experience:

5 years required

Skills:

Business Development, Microsoft Office, Negotiation, Salesforce, Leadership Skill

Job type:

Full-time

• Proactively identify, target, and acquire new corporate accounts to generate room nights, meeting rooms, and event revenue.
• Conduct sales calls, client presentations, site inspections, and entertaining of potential and existing clients.
• Negotiate corporate rate agreements, group contracts, and corporate catering proposals in line with hotel yield management strategies.
• Monitor market trends, competitor activities, and economic factors to adjust sales tactics and capitalize on opportunities.
• Account Management & Business Development.
• Manage and retain a portfolio of key corporate accounts to maximize repeat business and long-term customer loyalty.
• Develop tailored corporate sales strategies and preferred vendor agreements for local and international corporate clients.
• Maintain an up-to-date client database and sales history using the hotel's CRM/PMS system.
• Operations & Cross-Departmental Coordination.
• Collaborate closely with Reservations, Revenue Management, Front Office, and Banquet/Events teams to ensure seamless service execution and high customer satisfaction.
• Prepare precise sales proposals, contracts, function sheets, and banquet event orders (BEOs) following hotel policies.
• Work with the Revenue Manager to optimize pricing strategies during high-demand and low-demand periods.
• Reporting & Strategy.
• Prepare weekly, monthly, and quarterly sales reports, account performance reviews, and sales forecasts for executive management.
• Participate in regular sales strategy meetings and contribute to the annual sales and marketing plan budget.
• Provide guidance and mentorship to junior sales executives within the team.
• Education: Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field.
• Minimum of 3-5 years of hotel sales experience, with a proven track record in the Corporate segment.
• Established network and existing corporate client portfolio in the hotel industry.
• Strong negotiation, presentation, and closing skills.
• Excellent command of spoken and written English (fluency in additional languages is a plus).
• High level of commercial acumen and understanding of hotel revenue metrics (RevPAR, ADR, Occupancy).
• Proficient in Microsoft Office and hotel management systems (e.g., Opera PMS, Salesforce, or similar CRM platforms).
• Professional personal presentation with excellent interpersonal and leadership skills.

Experience:

5 years required

Skills:

Project Management, Industry trends, E-learning, English

Job type:

Full-time

• Design and develop a comprehensive training framework for store employees, including tea baristas and store managers.
• Create training materials, manuals, and resources that are engaging and effective.
• Develop training programs that cover customer service, product knowledge, operational procedures, and company policies.
• Conduct training sessions for new hires and ongoing training for existing employees.
• Utilize a variety of training methods, including workshops, on-the-job training, e-learning, and role-playing.
• Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Identify skill gaps and training needs through regular assessments and feedback from store managers.
• Develop individualized training plans to address specific development needs.
• Foster a continuous learning environment that encourages employee growth and career development.
• Monitor and assess the performance of store employees post-training to ensure the application of skills learned.
• Provide feedback and support to employees and store managers to facilitate ongoing improvement.
• Track training metrics and prepare reports on training activities and outcomes.
• Collaborate with store managers and other stakeholders to ensure training programs align with business goals - and operational requirements.
• Coordinate with the HR department to integrate training programs with employee onboarding and development processes.
• Stay updated with industry trends and best practices in training and development.
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in training and development, preferably in the retail, hospitality, or food and beverages industry.
• Proven experience in developing and delivering training programs for front-line employees.
• Excellent communication and presentation skills, with the ability to engage and motivate learners.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Proficiency in using training software and e-learning platforms is a plus.
• Proficiency in English to liaise with English-speaking internal and external stakeholders.
• Flexibility to travel to different store locations as needed.

Experience:

4 years required

Skills:

Thai

Job type:

Full-time

• A partner is flagging a booking issue that's affecting multiple travellers. How do you coordinate a resolution across teams without losing momentum?.
• An escalation is coming in hot and a junior team member needs real-time guidance. How do you keep the standard high without slowing things down?.
• A recurring disruption pattern is creating friction for a key partner. How do you document it, flag it, and help fix it upstream?.
• This role fits someone who.
• Has 3-4 years of customer service experience, ideally in travel or hospitality.
• Builds trust with partners through clear communication and consistent follow-through.
• Stays sharp and decisive when situations escalate, without cutting corners.
• Is fluent in Business English and Thai an additional Asian language is an advantage.
• Knows their way around Microsoft Office and customer service tooling.
• Is organised, detail-oriented, and takes full ownership of cases from first contact to resolution.
• Nuitée moves fast, keeps process light, and expects high ownership. This role suits people who enjoy building strong partner relationships, take pride in resolving complex situations well, and want to contribute to something that improves over time. It's less suited to people who prefer purely transactional work or want to stay behind the scenes.
• If that sounds like you, we'd love to hear from you.
• Apply with your CV & LinkedIn profile the process is straightforward and typically takes two to three weeks.
• Why Nuitee?.
• At Nuitée, we're not just reimagining travel we're building the infrastructure to power it.
• Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée's API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
• World-Class Backing: Backed by Accel and visionary leaders across tech and travel including Booking.com, Stripe, and Shopify we're equipped to scale our ambition globally.
• Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
• Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others.
• AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era enabling seamless, intelligent, and hyper-personalized travel interactions.
• By joining Nuitée, you'll be part of a team that's building a category-defining platform. You'll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you're excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us Nuitée is the place for you.
• By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at [email protected]. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.

Skills:

Customer Relationship Management (CRM), Project Management, Data Analysis

Job type:

Full-time

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Skills:

Data Entry

Job type:

Full-time

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows u ...
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
• INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.
• INFUSE.
• is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
• Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and the ability to address them effectively.
• Ability to address challenges and proactively offer solutions.
• If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!.
• We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Skills:

Data Entry

Job type:

Full-time

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows u ...
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
• INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.
• INFUSE.
• is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
• Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with challenging client requests or issue escalations as needed.
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
• Empathetic understanding of client needs and ability to address them effectively.
• Ability to address challenges and proactively offer solutions.
• If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!.
• We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Skills:

Recruitment, Energetic

Job type:

Full-time

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Job Responsibilities.
• Execute F&B services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations.
• Responsible for the management of catering satisfaction, including regular satisfaction surveys and optimization of food service operations.
• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to food and beverage services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests.
• Financial management of F&B services, including budget management and expense tracking.
• Purchase and manage F&B supplies and vendor management.
• Manage and plan events, including but not limited to tech talks, team off-site/team building and any other client/user request.
• Proactive support to collect feedback from business team members regularly and take actions accordingly.
• Have knowledge of Food Safety guidelines, banquets/catering setup along with coffee breaks.
• The ability to identify, assess, manage and correct risks as needed.
• Management of work order ticketing system in managing ticketing system.
• Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives.
• General administrative work as reasonable requested.
• Ensuring Exceptional Service.
• Assists with third party vendor relationships and service partners to provide optimal service delivery.
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations.
• Builds meaningful lasting relationships with Client employees and guests.
• Visibly engaged and well known in the workplace.
• Receives and responds to all requests or issues in an appropriate and timely manner.
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur.
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies.
• Assistance and flexibility with Client events as needed to ensure flawless delivery.
• Perform additional job duties, as requested.
• 2 years or more relevant experience in office operations in a Food and Beverage environment with an educational background in Hospitality/Business preferred.
• Excellent organizational, multi-tasking and prioritize in a busy and dynamic environment with willingness to accept challenges, verbal and written communication skills.
• Ability to remain energetic in a fast-paced environment and detailed oriented with strong analytical, problem-solving and financial skills.
• Excellent interpersonal skills, good team spirit, and ability to collaborate with a diverse range of people and job functions.
• Principled, flexible, and resourceful with a positive customer service mentality.
• On-site -Bangkok, THA.
• If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

Experience:

No experience required

Job type:

Full-time

• ทำงาน 6 วัน/สัปดาห์.
• เวลา 10.00 - 22.00 น.
• เข้างานเป็นกะตามที่ร้านกำหนด.

Experience:

4 years required

Skills:

Recruitment, Teamwork

Job type:

Full-time

• Ensure timely setup, replenishment, and breakdown of food and refreshment service stations including vending machines across assigned locations.
• Liaise with catering teams and vendors to confirm daily menus, special dietary needs, and service quantities including tastings and meal order placements.
• Monitor presentation, cleanliness, and service flow during meal times. Vendor & Stakeholder Communication.
• Act as the primary on-site and cluster liaison between vendor teams and client stakeholders.
• Answer employee queries in-person, and online via ticketing and company communication tools.
• Escalate service issues or disruptions to the Vendor Account Manager and/or Client FTE Manager promptly.
• Participate in daily or weekly check-ins with vendor operations leads and address feedback, service gaps and opportunities.
• Provide solutions and ideas to enhance engagement and meal variation for employees. Customer Experience & Engagement.
• Serve as a point of contact for employees with questions about food service offerings.
• Support communication of menu details, allergens, and changes through signage or digital systems.
• Collect informal feedback and report common trends to FTE management and vendor leads.
• Monitor of vending machine consumption trend and updating of planogram of vending machine ensuring user satisfaction Budget, Compliance & Standards.
• Administer App delivery platform access controls for employees across assigned locations.
• Support adherence to food safety, sanitation, and health code standards by implementing company standards.
• Complete assigned checklists (e.g., daily temperature logs, cleaning schedules).
• Ensure the service area is compliant with local and client-specific guidelines.
• Monitor weightage, wastage data accuracy.
• Monitor and record all related expenses.
• Manages food and beverage supplies in compliance with company processes.
• Follows food safety compliance processes and mitigates and prevents issues. Reporting & Documentation.
• Maintain basic service records (e.g., headcounts, food waste tracking, incident logs).
• Support client reporting requirements on KPIs, guest counts, and service quality where applicable. 1.2.
• Minimum of four years of relevant experience in office operations within the Food and Beverage industry. A background in hospitality or business is preferred.
• Demonstrated strong organizational abilities, proficiency in multi-tasking, and the capacity to prioritize tasks effectively in a busy and dynamic work environment. Willingness to embrace challenges, along with excellent verbal and written communication skills.
• Capacity to maintain high energy levels in a fast-paced setting, with a keen attention to detail. Possesses strong analytical, problem-solving, and financial skills.
• Outstanding interpersonal skills, a good sense of teamwork, and the ability to collaborate effectively with a diverse group of individuals across various job functions.
• Upholds principles, is adaptable, resourceful, and has a positive mindset towards customer service. Location: On-site -Bangkok, THA If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills:

SAP, Customer Relationship Management (CRM)

Job type:

Full-time

• รับคำสั่งซื้อและจัดการคำสั่งซื้อของลูกค้า พร้อมติดตามงาน ผ่านระบบต่าง ๆ ของบริษัท เช่น SAP, Order tracking, Call center จัดการข้อร้องเรียนของลูกค้าในระบบ CRM และการดำเนินการในสินค้าให้เป็นไปตามเงื่อนไขลูกค้า ที่ Q-Care ติดตามประสานงานกับโรงงาน จนสินค้าส่งถึงลูกค้า.
• สำเร็จการศึกษาระดับ ปวส. สาขาการตลาด บัญชีพาณิชย์ และสาขาอื่นๆ ที่เกี่ยวข้อง GPA 2.50 ขึ้นไป มีทักษะในการสื่อสาร และการแก้ไขปัญหาเฉพาะหน้า มีมนุษยสัมพันธ์ดี มีใจรักการบริการ มีความรอบคอบและ ทัศนคติที่ดี มีความสามารถในการใช้คอมพิวเตอร์ และความรู้พื้นฐาน ...

Skills:

Microsoft Office

Job type:

Full-time

• ต้อนรับ ดูแล และอำนวยความสะดวกแก่ลูกค้าที่เข้ามาใช้บริการทั้งที่หน้าร้านและทางโทรศัพท์ พร้อมให้ข้อมูล คำแนะนำ และส่งต่อลูกค้าตามความต้องการอย่างเหมาะสม แนะนำและนำเสนอสินค้าและบริการ รวมถึงให้บริการหลังการขายแก่ลูกค้าทั้งช่องทาง Offline และ Online เพื่อสร้างความพึงพอใจและสนับสนุนการขาย รับเรื่องและประสานงานกับหน่วยงานทั้งภายในและภายนอกบริษัท เพื่อให้การให้บริการเป็นไปอย่างมีประสิทธิภาพ ดูแลและแก้ไขปัญหาที่เกิดขึ้นระหว่างการให้บริการ รวมถึงรับมือกับข้อร้องเรียนและสถานการณ์ต่าง ๆ ของลูกค้าอย่างเหมาะสม รับจอง ประสานงาน จัดเตรียม และอำนวยความสะดวกแก่ผู้เข้าเยี่ยมชมงานทั้งชาวไทยและชาวต่า ...
• สำเร็จการศึกษาระดับปริญญาตรี สาขาการตลาด การจัดการ อักษรศาสตร์ มนุษยศาสตร์ ศิลปศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง โดยมีเกรดเฉลี่ย (GPAX) ไม่ต่ำกว่า 2.50 มีประสบการณ์ด้านงานบริการ งานขาย หรืองาน Customer Service ประมาณ 1-3 ปี สามารถสื่อสารภาษาอังกฤษได้ มีใจรักงานบริการ มีทักษะด้านการขาย สามารถสร้างความสัมพันธ์ที่ดีกับลูกค้า และรับมือกับแรงกดดันหรือข้อร้องเรียนของลูกค้าได้ มีบุคลิกภาพดี มั่นใจ กล้าแสดงออก และมีทักษะการสื่อสารที่ดี มีความคิดสร้างสรรค์ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดี สามารถใช้งาน Microsoft Office ได้เป็นอย่างดี.

Experience:

2 years required

Skills:

Leadership Skill

Job type:

Full-time

• Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Associate pl ...
• This is an important role within the Seafreight Department, dedicated to delivering an outstanding customer experience and building strong, long-term relationships. The role centers on understanding customer needs, providing timely and accurate solutions, and ensuring seamless communication throughout the service process. Your primary focus will be on creating trust and satisfaction at every interaction, while supporting operational excellence and sustainable growth. You will be working closely with all functions under Thailand Seafreight team, all Hellmann' station as well as regional team, you will spearhead strategic initiatives, implement technology-driven solutions, and foster a culture of continuous improvement to strengthen service delivery, compliance, and customer satisfaction. Key Objectives Deliver Exceptional Customer Experience Build and Strengthen Customer Relationships Ensure Service Accuracy and Reliability Drive Continuous Improvement in Customer Service Center points of contact across all functions under Seafreight Support Operational Excellence About You Key Objectives - Deliver Exceptional Customer Experience - Build and Strengthen Customer Relationships - Ensure Service Accuracy and Reliability - Drive Continuous Improvement in Customer Service - Center points of contact across all functions under Seafreight - Support Operational Excellence.
• Customer Relationship Management Serve as the primary point of contact for assigned customers and/or area, ensuring all inquiries are handled promptly and professionally Develop strong relationships by understanding customer business needs, priorities, and expectations Maintain regular communication with customers to provide updates on shipments, resolve issues, and build trust Service Coordination & Execution Coordinate with internal teams (Operations, Sales, Finance, and Customs) to ensure timely and accurate execution of shipments Monitor shipment milestones and proactively inform customers of any changes or potential delays Ensure all customer requirements (documentation, compliance, special instructions) are met accurately and on time Issue Resolution and Escalation Handle customer complaints and service failures with empathy and urgency Investigate root causes of issues and implement corrective actions to prevent recurrence Escalate complex problems to team leader and/or management while maintaining ownership until resolution Performance Monitoring & Reporting Track service performance metrics such as on-time delivery, accuracy of documentation, and customer satisfaction Prepare and share regular status reports with customers and internal stakeholders Identify trends in customer feedback and propose improvements Continuous Improvement & Customer Advocacy Collect feedback from customers to identify pain points and improvement opportunities Collaborate with internal teams to implement process enhancements that improve responsiveness and service quality Act as the voice of the customer within the organization, ensuring their needs are considered in operational decisions Documentation & Compliance Ensure accurate and timely documentation of all customer interactions, shipment details, and service agreements. Maintain compliance with company policies, industry regulations, and customer-specific requirements. Support audits and quality checks by providing complete and accurate records.
• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Experience: Minimum 2-3 years of experience in customer service, preferably in logistics, freight forwarding, or supply chain operations Proven track record of managing customer relationships and resolving service issues effectively will be considered as a plus Skills & Competencies: Strong communication and interpersonal skills with ability to build trust and rapport Excellent problem-solving and conflict-resolution abilities High attention to detail and accuracy in handling documentation and customer requirements Ability to work under pressure and manage multiple priorities in a fast-paced environment Collaborative mindset to work effectively with cross-functional teams Technical Knowledge: Basic understanding of sea freight operations and logistics processes Proficiency in MS Office (Excel, Word, Outlook) Familiarity with Cargowise One is an advantage but not mandatory Personal Attributes: Customer-first mindset with a proactive and positive attitude Adaptability and willingness to learn and improve continuously Strong sense of responsibility and accountability Reporting line Disciplinary (solid line): Customer Service Supervisor and/or Manager Functional (dotted line): n/a Functional Lead (if applicable): n/a Subordinates: no direct report, may need to supervise group of trainees About our Benefits A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you! If you are excited by this fantastic opportunity and have what it takes, then click APPLY!.

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Assist with driveway management and ensure smooth vehicle flow.
• Help arriving and departing guests by opening and closing car/taxi doors.
• Maintain a clean and organized entrance area and baggage room.
• Ensure timely pick-up and delivery of guest baggage.
• Provide accurate information and assistance to guests as needed.
• Remember guest names, especially repeat and long-staying guests, and offer a personalized greeting.
• Use the Duty Log to record important matters and ensure all job tasks are logged appropriately.
• Prepare and deliver newspapers to guest rooms as assigned.
• Stay alert and report any suspicious individuals or items to Security or the Duty Manager.
• Must be able to drive a shuttle bus with manual transmission.
• High school diploma or equivalent.
• Able to drive a shuttle bus with manual transmission.
• Good command of both Thai and English communication skills.
• Friendly, service-minded, and proactive with a positive attitude.
• Physically fit and able to lift or carry guest luggage as needed.
• Flexible with working hours, including weekends and holidays.
• Previous experience in hospitality or front office is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Experience:

2 years required

Skills:

Quality Assurance, Recruitment, Thai

Job type:

Full-time

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Required.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Experience:

5 years required

Skills:

Negotiation, Leadership Skill, Budgeting, English

Job type:

Full-time

• Key.
• Roles and.
• Develop and execute operational and commercial strategies to achieve business objectives and maximize mall performance.
• Drive revenue growth through budgeting, cost control, tenant mix optimization, and commercial initiatives.
• Partner with the Leasing and Marketing teams to attract quality tenants, increase foot traffic, and enhance customer experience.
• Oversee daily mall operations, ensuring high standards of facilities, security, cleanliness, and service quality.
• Lead and develop cross-functional teams, set KPIs, and drive operational excellence.
• Build strong relationships with tenants, government agencies, business partners, and local communities.
• Bachelor's or Master's degree in Business Administration, Marketing, Management, or a related field.
• At least 5 years of experience in shopping center management or retail business operations.
• Strong abilities in strategic planning, team management, and budget control.
• Excellent leadership, communication, and negotiation skills.
• Good command of English in speaking, reading, and writing.
• Additional Information.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Review, draft, and negotiate contracts, agreements, and other legal documents relating to the Company's business and operations.
• Provide practical legal advice and support to business and support functions on day-to-day business matters.
• Support corporate legal matters, regulatory registrations, and other legal documentation as required.
• Coordinate with external legal counsel on litigation, disputes, and other legal matters when necessary.
• Identify and escalate potential legal risks and support the implementation of appropriate mitigation actions.
• Support the preparation and administration of Board of Directors, Board Committee, AGM, EGM, and other shareholders' meetings.
• Coordinate meeting schedules and prepare meeting invitations, agendas, presentation materials, supporting papers, and related documentation.
• Prepare and maintain Board, Committee, shareholder, statutory, and other corporate records to ensure completeness and accuracy.
• Support the implementation and ongoing improvement of corporate governance policies, procedures, and practices.
• Monitor and coordinate required corporate filings and disclosures with relevant regulatory authorities, including the SEC and Stock Exchange of Thailand (SET), where applicable.
• About you.
• Bachelor's degree in Law or a related field; Law degree preferred.
• 3 - 5 years' experience in Legal, Company Secretariat, Corporate Governance, Compliance, or related areas.
• Experience in securities, financial services, listed companies, or regulated businesses is an advantage.
• Good knowledge of corporate governance and relevant laws and regulations.
• Strong drafting, coordination, communication, and organizational skills.
• Good command of Thai and English.
• Detail-oriented with high integrity, confidentiality, and ability to work under deadlines.
• We aim to unlock your potential and foster a positive work environment, where you can thrive and grow alongside our company.
• Bonuses, and a provident fund.
• Group Insurance, Flexible health insurance plans that are tailored to your needs.
• Dental Allowance.
• 5-day work week.
• Free Tuk-tuk from BTS Chidlom, MRT Lumpini, at Sindhorn Building.
• Enjoy comfortable and modern offices with various facilities.
• Caring leaders and colleagues supporting your growth.
• Be a part of the forefront of the growing FinTech industry.
• Have your hard work and success recognized and rewarded.
• Why work with us?.
• Pi Securities is committed to being a modern and leading securities company that caters to the needs of all customers. With our exceptional team, we continuously strive to improve our organization and foster a positive culture that supports everyone's success. By working collaboratively, we believe we can achieve success together.
• Your career journey begins here!.
• Let's contribute to the growth of our country's financial industry and make user-centric investment products accessible to all people, fostering a more inclusive society. Join us at Pi Securities.

Experience:

2 years required

Skills:

Problem Solving, Leadership Skill, Teamwork, Thai

Job type:

Full-time

• Identify, develop & execute strategies to advocate Fresenius' positions with a complex and varied set of policymakers. Transfer knowledge of the external policy shaping, legislator-driven, regulatory environment activities into business insight and connect to Fresenius' business priorities.
• Oversees, coordinates and leads specific GA projects and government key interactions at country level among governments (incl MoH, UC & NSCO and HITAP), professional associations and other bodies who influence the healthcare operating environment.
• Maintains a comprehensive understanding of the sophisticated and complex public policy & affairs environment as well as Fresenius' business priorities to facilitate early identification of initiatives that may affect Fresenius and work with subject matter experts inside and outside the company.
• Develops Fresenius' positions on public policy issues of importance to the company, taking account of relevant business and political factors.
• Develops and maintains tools or processes delivering this expertise in a manner that meets regulatory and evidentiary requirements for reimbursement, including (a) to ensure efficient material content access, (b) to share best practice examples of government affairs advocacy and market access/business cases, and (c) to ensure follow up and applied leverage of cross market best practices.
• Engages actively within the FMC network with senior leaders to prioritize areas of importance to Fresenius related to government issues and develop policies, positions and engagement strategies to ensure regional alignment.
• Leads selective advocacy chamber, association interactions in Thailand and will drives related lobbying work (e.g. preparations of position papers, value documentation, participation in chamber activities).
• Supports country team with tactical compliant guidance to ensure the countries' business priorities and opportunities match and is potentially reflected in the countries' healthcare strategic direction.
• Provide political environmental scenario planning in Thailand for Fresenius' strategic plans.
• As a member of the extended Thailand Leadership Team, provide strategic and tactical guidance to ensure the countries' business priorities and opportunities are reflected in the overall strategic and tactical planning.
• University Graduate with a Degree in Economics, Business Administration, Public Policy, or related field or relevant equivalent experience.
• At least 5-10 years' experience in Manager role with strong understanding of Thai Public and Government Affairs and Market Access requirements, healthcare industry preferred.
• Proven track record in conducting GA projects, reimbursement & market access projects, initiatives & strategies.
• Proven teamwork ability, strong collaborator, including record of influencing and leading internally within a large, complex, culturally-diverse, matrix organization.
• Experience in working in a government and policy function for multinational corporations, country experience in Thailand an advantage.
• Record of shaping major complex and complicated policy matters at senior levels of government on issues involving many, varied and powerful stakeholders.
• Strong interpersonal, communication, and influencing abilities.
• Excellent written skills, enhanced presentation, diplomatic communication skills.
• Ability to understand and influence issues and decision-makers in complicated and complex situations.
• Highly developed cultural sensitivity, strong team player with the ability to work across functions.
• Ability to develop and implement strategies and drive positive outcomes.
• Problem solving - ability to resolve conflict and deal with a wide range of complex problems independently.
• Strong management practice skills.
• Strong collaborative skills either in med tech or pharmaceutical marketing and sales activities related to value demonstration in policy, market access or related areas.

Skills:

Japanese

Job type:

Full-time

• preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
• Support the transition to In-Service phase, with knowledge transfer to the Support team.
• follow-up on any additional needs raised by the customer.
• In Service support of Crew Planning Newco Digital Solutions.
• Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
• Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
• When the need for a stronger engagement is identified and validated by the CX Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
• Support on-call rotations to ensure customers continue to receive support.
• Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local managements.
• Act as a bridge between airline customers and internal teams.
• Customer Feedback loop.
• Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
• Prioritize all the customers queries, requests and painpoints related to Crew Planning in Asia and provide them to the Product Support Manager.
• Continuous Improvement and Other activities.
• Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
• Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
• Travel: 10-20%.
• Required.
• Degree in Engineering in the fields of Aircraft Design, Aircraft Operations, IT, Computer Science or equivalent experience.
• Required.
• 4 or more years of professional experience in the domain of Airline Crew planning.
• Support experience (Customer interface internal or external).
• Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, crew managers, etc).
• Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
• Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
• Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
• Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
• Preferred.
• Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as a liaison.
• Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems. This often involves analyzing logs and understanding system workflows.
• System Tools: Proficiency with ticketing/project management software and general business tools.
• Knowledge of databases or web technologies can be highly beneficial.
• Knowledge in Big Data and Artificial Intelligence.
• Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
• Aviation Operations Knowledge in Flight Operations and Technical Operations.
• Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
• English fluent written and spoken.
• Japanese fluent written and spoken.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Permanent.
• Professional.
• Digital.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills:

Japanese, English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Japanese.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Develop strong relationships with corporate, social, and event clients.
• Proactively source new business opportunities and maximize revenue growth.
• Coordinate closely with operations teams to ensure seamless event execution.
• Represent the hotel with professionalism and excellent guest engagement.
• Proven experience in Catering & Events sales within a premium hotel environment.
• Strong sales, negotiation, and relationship-building skills.
• Must be able to read, write, and communicate in Thai and English.
• Highly motivated with strong business acumen and market knowledge.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.