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Skills:

Business Development

Job type:

Full-time

• Account Management and Organization (30%).
• Implement effective account management and servicing practices in alignment with BTHR Sales Principles.
• Maintain accurate and up-to-date records of all account visits, meetings, and activities within the designated account profiles.
• Ensure timely preparation and submission of sales and meeting reports on a weekly and/or monthly basis, as directed by the Director of Sales & Marketing.
• Maintain a structured and accessible filing system consistent with departmental standards, ensuring ease of reference for all team members.
• Sales and Business Development (60%).
• Prepare and deliver high-quality sales presentations to both potential and existing clients, including decision-makers and event organizers, to solicit and secure business.
• Drive revenue through consistent and strategic sales calls, maintaining strong brand awareness and delivering exceptional account servicing.
• Actively cross-sell all BTHR brands globally to maximize business opportunities.
• Conduct professional site inspections and property visits, ensuring full coordination with concerned teams and meticulous pre-visit preparation.
• Event Management and Client Servicing (10%).
• Ensure seamless execution of all assigned events through clear, timely, and structured communication with the Banquet Operations Team.
• Demonstrate in-depth understanding of the propertys event facilities, banquet operations, and service capabilities to optimize guest satisfaction and resolve issues effectively.
• Stay updated with market trends and competitor insights in the MICE and catering industry locally, regionally, and internationally to generate innovative ideas and proposals.
• Build and maintain strong client relationships, ensuring high guest satisfaction that leads to repeat and referral business.
• Additional.
• Undertake any other tasks or special projects as assigned by the Assistant Director, Sales MICE, Director, Events, and/or Director, Sales & Marketing.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• Drive revenue and profitability across Indian Weddings and assigned MICE segments; manage key accounts and opportunities, maximize conversion, upselling/cross-selling, and develop new markets and strategic partnerships.
• Lead the Indian Weddings segment by developing relationships with wedding planners, DMCs, agencies and event partners; create account plans, market strategies and action plans to generate new, repeat and referral business.
• Manage MICE enquiries from initial enquiry to confirmation, including qualification, ...
• Collaborate with Marketing and Commercial teams on campaigns, packages, promotions and sales materials; monitor market trends, competitors and customer insights to strengthen hotel positioning.
• Monitor revenue, conversion, pipeline, pace and account production; prepare forecasts and reports, identify performance gaps and implement corrective action plans in collaboration with Sales, Revenue and Commercial leadership.
• Lead key Indian Wedding, MICE and VIP site inspections; ensure effective presentation of hotel facilities and seamless handover to Weddings, Events and Operations, including clear communication of commercial and client requirements.
• Support, coach and develop team members; share market intelligence and sales best practices; collaborate across Sales, Revenue, Marketing, Weddings, Events, Catering, F&B and Operations to maximize business opportunities.
• Maintain accurate sales systems, reports and documentation; ensure compliance with hotel policies, pricing and contracting standards, obtain required approvals, protect confidentiality, and support additional responsibilities assigned by management.
• Minimum 5 years of hotel sales experience, with strong exposure to Indian Weddings and MICE; previous Assistant Director of Sales, Senior Sales Manager or equivalent experience preferred.
• Strong network with Indian wedding planners, MICE agencies, DMCs, corporate accounts and event organizers, with proven experience handling weddings, incentive groups, conferences and large-scale events.
• Strong understanding of the Indian Weddings and MICE market, including source markets, booking patterns, customer requirements and competitive landscape.
• Proven track record in business development, lead conversion, revenue achievement and key account growth.
• Strong negotiation, presentation, communication and closing skills.
• Experience in large-scale or complex hotel operations, with the ability to collaborate effectively with senior management, Revenue, Events, Operations and Reservations teams.
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Skills:

Business Development

Job type:

Full-time

• Account Management and Organization (30%).
• Implement effective account management and servicing practices in alignment with BTHR Sales Principles.
• Maintain accurate and up-to-date records of all account visits, meetings, and activities within the designated account profiles.
• Ensure timely preparation and submission of sales and meeting reports on a weekly and/or monthly basis, as directed by the Director of Sales & Marketing.
• Maintain a structured and accessible filing system consistent with departmental standards, ensuring ease of reference for all team members.
• Sales and Business Development (60%).
• Prepare and deliver high-quality sales presentations to both potential and existing clients, including decision-makers and event organizers, to solicit and secure business.
• Drive revenue through consistent and strategic sales calls, maintaining strong brand awareness and delivering exceptional account servicing.
• Actively cross-sell all BTHR brands globally to maximize business opportunities.
• Conduct professional site inspections and property visits, ensuring full coordination with concerned teams and meticulous pre-visit preparation.
• Event Management and Client Servicing (10%).
• Ensure seamless execution of all assigned events through clear, timely, and structured communication with the Banquet Operations Team.
• Demonstrate in-depth understanding of the propertys event facilities, banquet operations, and service capabilities to optimize guest satisfaction and resolve issues effectively.
• Stay updated with market trends and competitor insights in the MICE and catering industry locally, regionally, and internationally to generate innovative ideas and proposals.
• Build and maintain strong client relationships, ensuring high guest satisfaction that leads to repeat and referral business.
• Additional.
• Undertake any other tasks or special projects as assigned by the Assistant Director, Sales MICE, Director, Events, and/or Director, Sales & Marketing.

Experience:

3 years required

Skills:

Negotiation, English

Job type:

Full-time

• Develop and execute sales strategies to achieve event and catering revenue targets.
• Identify and pursue new business opportunities across corporate, social, wedding, MICE, private functions, and other event segments.
• Build and maintain strong relationships with corporate clients, event agencies, wedding planners, PCOs, DMCs, and key accounts.
• Proactively conduct sales calls, client meetings, site inspections, presentations, and sales activities to generate business.
• Manage event and catering enquiries from initial contact through negotiation, contracting, and handover to the operations team.
• Prepare and present tailored proposals, quotations, packages, and contracts in line with client requirements and hotel commercial strategies.
• Negotiate rates, packages, terms, and conditions while maximizing revenue, profitability, and business value.
• Collaborate closely with Banquet Operations, Culinary, Revenue Management, Rooms, Marketing, and other departments to ensure seamless event delivery.
• Maintain accurate sales pipelines, forecasts, account information, and activity reports.
• Monitor market trends, competitor activities, and emerging opportunities to identify new revenue streams.
• Develop and maintain an active network within Bangkok's luxury hospitality, corporate, MICE, and event industries.
• Conduct post-event follow-ups and gather client feedback to strengthen relationships and encourage repeat business.
• Ensure all sales activities and client interactions consistently reflect the hotel's luxury brand standards and service philosophy.
• Support the Director of Sales & Marketing with strategic sales initiatives, business reviews, and revenue planning.
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum 3-5 years of relevant experience in Event Sales, Catering Sales, MICE, Banquet Sales, or related hospitality sales roles.
• Previous experience in a five-star luxury hotel is highly preferred.
• Proven track record of achieving sales targets and generating event and catering revenue.
• Strong knowledge of the Bangkok luxury hotel, MICE, corporate, and social events market.
• Excellent negotiation, presentation, communication, and relationship-management skills.
• Strong commercial awareness with the ability to identify business opportunities and convert enquiries into confirmed revenue.
• Excellent command of English and Thai, both written and spoken.
• Professional appearance, confidence, and strong interpersonal skills.
• Highly organized, proactive, adaptable, and able to work effectively in a fast-paced luxury hospitality environment.
• Strong attention to detail with the ability to manage multiple clients and events simultaneously.