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Skills:
MySQL, Microsoft SQL Server, SQL, English
Job type:
Full-time
Salary:
negotiable
- Partner with our Customer Support team on complex technical issues to provide the best support to our clients. Review and analyze the reported issue clearly and respond to the clients with clear next steps.
- Proactively triage technical issues raised by users or internal teams, investigate root causes, file detailed bug reports, and relentlessly drive resolution by coordinating with Engineering or resolving directly when possible.
- Maintain the security of client accounts by performing necessary verifications for n ...
- Act as the main point of coordination with impacted clients during incidents, working closely with the on-call team and incident owner to drive resolution. Provide timely updates from the support perspective and ensure accurate information is captured and shared for post-incident activities such as postmortems and follow-ups.
- Support the Customer Success team by joining client calls to provide clients with recommendations on how to best leverage Manatal for their needs (e.g. API integrations, etc.).
- Liaise with the Product team for vetting incoming product requests by clients to ensure we continuously enhance Manatal based on deep customer understanding.
- Fluency in English (written and verbal).
- Experience working in a product or support role with a technical foundation.
- Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions.
- Empathy for customers to understand their problems and translate them into engineering and product requests.
- The ability to learn quickly and grow product knowledge steadily to best advise clients to leverage Manatal to the fullest.
- Hands-on experience with debugging complex technical issues.
- Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows).
- Experience with Databases (Postgres, MySQL, Microsoft SQL Server) for analyzing large datasets.
- Experience working with Jira and Jira Service Desk for internal team communication.
- Nice to have.
- Experience with Postman for debugging API-related issues.
- Experience working with Intercom and Hubspot for client communication.
- Experience with Mailgun & Sendgrid for troubleshooting emailing issues.
- Familiarity with Python for data manipulation or automation (optional, but a strong plus).
- Working with Manatal.
- This role is based at our Bangkok office in the heart of the city center.
- As a team of diverse cultures and nationalities, English language proficiency is required.
- We enjoy collaborating in person and the team is working on-site.
- Why you'll enjoy working with Manatal.
- Well-funded start-up backed by Surge & Sequoia.
- Be part of one of the fastest-growing B2B SaaS start-ups in the region.
- You will be collaborating with talented individuals in the industry.
- Join a lively and highly international team.
- Indulge in a challenging and innovative working culture.
- Attractive medical healthcare plan.
- Personal development allowance.
- 2 weeks of work from anywhere per year.
- Regular fun team-building activities.
- Company trip.
- Apply on our Careers Page.
- If you are a fit for this role and excited to join Manatal, please follow this link to apply
- https://www.careers-page.com/m.
- Watch our Demo
- https://www.youtube.com/watch?v=-GG1GqXkAKQ
- https://www.youtube.com/watch?v=VjinpYMUMoc.
- Manatal Hiring
- At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
- We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship, or other class protected by applicable law.
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿30,000 - ฿42,000, negotiable
- Important] As an SES (System Engineering Service) engineer, you will be assigned to work on-site at a client company (a Japan-affiliated system integrator).
- Understanding customer business objectives and translating them into technical solutions.
- Implement the new network configuration and parameters received from the design team by configuring them on the actual devices.
- Read and interpret parameter sheets, create configuration, install operations, and prepare related documentation such as operation plans, time schedules, and work reports.
- Work Location: Mainly in Our CUSTOMER Office (Bangkok - BTS Pholenchit Station).
- Work Time: Monday - Friday: 8.30-17.30 *depend on our CUSTOMER schedule.
- Thai nationality only.
- Daily conversation level for both written and spoken English.
- Foundation/Associate degree or above in Computer Engineering, Computer Sciences or related field.
- Experience 3 years or more in IT infrastructure networking (Implement, Design).
- Experience with configuring and install network devices such as Cisco, Fortinet, Yamaha, and Aruba products. *not inculde design.
- Strong understanding and practical knowledge of TCP/IP, OSPF, BGP, VLAN, STP, and other essential network protocols.
- Able to do on-site support and travel up-country.
- Able to deal with difficult situation and working under time constraints.
- Passionate in learning new technology.
- Good team player.
- Service minded with excellent communication and coordination skills, positive attitude, proactive and willing to learn with multi-tasking skills.
Skills:
Sales, Negotiation, Software Development, English
Job type:
Full-time
Salary:
negotiable
- Provide technical consultancy and design solutions for Enterprise Customers, primarily focusing on Enterprise Data Service products.
- Support the Sales team with technical opportunities, prepare technical proposals, and respond to customer requirements.
- Take ownership of customer solutions and architecture design, including solution costing.
- Collaborate with vendors, providers, and partners to optimize project investment costs for enhanced competitiveness.
- Coordinate and hand over customer solutions to the delivery and operation teams.
- Coordinate with vendors and partners to explore new potential technologies.
- Share technical and service knowledge with internal stakeholders.
- Bachelor of Engineering (Computer, IT, Telecommunication) or Computer Science.
- 5-8 years of experience in IT, Telecommunication, Data Communication Service, Pre-Sales, Post-Sales, or IP Network Operations & Planning.
- At least 5 years of professional experience as a Pre-Sales Engineer in a technical environment.
- Excellent presentation and negotiation skills.
- Strong analytical skills, excellent interpersonal and communication skills.
- Fluency in English is preferable.
- Strong knowledge and experience in Optical, DWDM, MPLS, and Routing are preferable.
- Extensive experience in the ISP, Internet peering, and International connectivity industry is preferable.
- Relevant software development experience or commercial/sales experience.
- Ability to understand and determine an enterprise customer's needs and how AIS's products and solutions might best fit through a consultative approach.
- Ability to thrive in a fast-paced environment, set demanding expectations, and consistently exceed them.
- Must be organized, a self-starter, and capable of delivering high-quality work without constant tactical oversight.
Skills:
Industrial Engineering, ERP, Finance
Job type:
Full-time
Salary:
negotiable
- Analyze business problems and requirements, and propose ideas to improve and develop project workflows to enhance work efficiency, speed, and quality.
- Plan, manage, and monitor project execution, including coordinating with relevant departments to ensure the project aligns with objectives and planned timelines.
- Present information to relevant stakeholders regarding return on investment (ROI) and other benefits gained from process improvements or business expansion initiatives.
- Provide progress reports on ongoing projects, highlighting key issues to supervisors and relevant parties.
- Collaborate in designing new workflows and integrating new technologies, tools, or innovations to enhance service delivery, strengthen customer engagement, and support future business growth.
- Coordinate with related departments to jointly design, develop, and improve work processes to meet business objectives and requirements.
- Support and encourage team members to initiate, design, and improve processes to enhance business responsiveness and efficiency.
- Provide guidance and training to subordinates to enable them to perform assigned tasks effectively.
- Perform other duties as assigned.
- Bachelor s or Master s degree in Industrial Engineering, Computer Engineer, Computer Science, Business Computer, Innovation,Digital Transformation.
- Minimum 4+ years of Management and Business Process.
- Strong understanding of the Implement ERP, EPM, Finance & Accounting..
Experience:
No experience required
Job type:
Full-time
Salary:
฿50,000 - ฿65,000, negotiable
- Experience in Technical Operation support service and Network infrastructure
- Support Network change configuration/troubleshooting under Services
- Create WP/actionable deliverables for the core change management plans and complete change management assessments
- Identify, analyze and prepare risk mitigation tactics
- Support communication efforts and Assess the change impact
- Define and measure success metrics and monitor change progress, track and report issues to upper level
- Configuraiton maintain various network and security deivce(e.g Cisco switch and Cisco/Aruba Wireless Controller, Palo-alto FW,Panorama, VPN, Prisma, SDWAN Velocloud,FortiProxy, Fortigate firewall, Aruba Clearpass, Aruba Central One)
- Troubleshooting and resolving network issues, including hardwarea and software problems.
- Experience.
- Experience at least 2 years in managing network support operation team
- Experience as a Technical networking engineer or Solid background in network Infrastructure
- In-depth understanding of Routing and Switching and communication protocols (mainly TCP/IP), routing protocols
- Hands-on Technical experience(Troubleshooting/Change configuration) with Cisco L3 switch and Cisco Wireless Controller, Next-Generation Firewall Palo-Alto, Fortinet,Aruba 7010 Wireless Controllers/ClearPass, Aruba Central One
- Technical experience with Load Balance/Fortigate, Proxy and Velocloud/Viptela SD WAN will be advantage
- Experience in supporting AWS cloud operations would be an added advantage.
- intermidiate communication in English language.
- Strong understanding of ITIL-based Incident Management processes
- intermidiate communication in English language.
- Excellent leadership and mentoring skills.
- Excellent problem-solving and analytical skills
- Strong investigation and troubleshooting skills
- Root-cause identification skills
- Excellent communication skills.
- Able to work collaboratively with others
- Strong documentation and reporting skills
- Advanced troubleshooting skills across hardware, software, network, and cloud environments.
- Understanding of infrastructure components (servers, storage, networking, virtualization).
- Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG).
- Basic scripting or automation knowledge (e.g., PowerShell, Python, Bash) is a plus.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is advantageous.
- Knowledge of cybersecurity principles and incident response best practices.
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
฿45,000 - ฿65,000, negotiable
- Collaborate with sale teams to gather requirements from customers
- Study and assessment to understand customer IT areas to identify and a group requirement
- Finding the best-fit tech solution among all possibilities to meet customer group requirement
- Define features, pros and cons of the product in order to support production selection
- Create presentation document and explain for entire solution to internal teams and customers
- Supply the technical details of proposed solutions, draft project duration and manday estimation
- Keep up-to-date knowledges in Networking, Security, and associated technologies.
- Experience.
- 2-5 Years s working experience delivering technical networking design & implementation of solutions to customers
- Have experiences of completing low level and high-level designs, following full technical pre-sales and project life cycle
- Be able to design of system, networking, security and managed service solutions with a high level of accuracy. This includes defining solution hardware, licenses, professional services budgets and services. The related products/services relate system, networking and security such as virtualize machine technology, enterprise backup solutions, Microsoft services,
- firewall technologies, next generation firewall technologies, endpoint security platform.
- Familiar with enterprise products such as Vmware, Nutanix, Cisco, TrendMicro, Palo Alto, Veeam Backup, Could services (AWS or Azure)
- Understand security conceptual such as Zero Trust, SASE, Could Security, Security for IoT/OT.
- Prefer a candidate who have worked with IS company background or experienced in implementation engineer or sale which have strong technical background and would like to change to be a presale.
- Good command in English
- Good presentation skill.
- Good communication skill.
- Good team player.
- Good logical thinking.
- Good negotiation and management skill..
Experience:
5 years required
Skills:
Compliance, Procurement, Assurance, English
Job type:
Full-time
Salary:
negotiable
- Plan, lead, supervise and coordinate to propose business contract strategy and prepare calls for tender packages for vessels chartering and participate in technical and commercial bid evaluation in compliance with procurement process.
- Manage vessel and Marine support service contract, monitor, control and coordinate to ensure vessel s operation/Marine service and SSHE performance meet company requirements.
- Contribute to development and improvement of marine related standards/ procedures/ w ...
- Contribute to study, analyse and propose the marine fleet optimization model and management system to achieve better cost effectiveness, safe and efficient operation.
- Develop, improve and implement vessel assurance program (i.e., vessel inspection, quarterly audit) to assure vessel reliability and safe operation and in compliance with company rules, international regulations and industrial best practice.
- Monitor and control fuel consumption (MGO) of marine vessels to ensure cost efficiency of fuel consumption.
- Provide marine expertise in supporting of all marine operation / related matters as required by offshore operating asset/projects (i.e., incident investigation, mooring pattern design and analysis, weather forecast, Typhoon brief, Marine advisor for rig/barge move, tanker mooring master, risk assessment/HAZID, new development project and Marine navigation chart).
- Provide technical advice, solution in any problems of routine work regarding marine operation and logistics activities.
- Act as TADM of marine equipment to ensure they are available, well maintained and ready for service.
- Prepare, manage and control budgets for all marine activities according to asset work program.
- Being appointed as Emergency Team management member and typhoon advisor to provide advice and guidance to respond emergency and typhoon evacuation.
- Study and seek any new technology, digitalization system for sake of marine fleet improvement leading to Cost effectiveness, efficient operations, SD and SSHE.
- Report key activities and results to line manager.
- Professional Knowledge & Experiences.
- Certificate of Master Mariner Class 1 or Certificate of Chief Engineer Class 1 is preferred.
- Good knowledge of offshore marine operation and logistics business.
- Good Knowledge of offshore marine warranty surveying, Classification Society surveys and/or vessel audits.
- Minimum 5 years experience in Offshore Oil & Gas industry and offshore marine operations.
- Good interpersonal skills and leadership skills.
- Good command of spoken and written English.
- Work Location.
- Bangkok - Resident.
Skills:
Problem Solving, Linux, Network Programming
Job type:
Full-time
Salary:
negotiable
- Collaborate with globally based support colleagues to further investigate issues with Enterprise software components in internal and external client environments.
- Apply and leverage knowledge and expertise of Enterprise software components to provide thorough technical analysis and issue replications of complex issues.
- Work with development teams as needed to bring issues to resolution.
- Participate in Support case reviews.
- Contribute to product and internal documentation.
- Handle multiple complex issues in a challenging, dynamic technical environment.
- Qualifications (Must-Haves): 5 or more years of computer software industry experience in real-time, multi-threaded systems, with an emphasis on technical analysis and problem solving.
- Solid, demonstrated experience with Linux and Windows Operating Systems - including shell scripting, system tools, procedures - that aid in operation and troubleshooting of software components that operate in those environments.
- Experience in network programming (e.g., sockets, TCP/IP, UDP, multicast).
- Strong, demonstrated analytical troubleshooting skills.
- Strong written and verbal communication skills.
- Bachelor s degree in CS, Engineering or related is required; masters preferred.
- Qualifications (Nice-to-Haves): Knowledge and experience in real-time C/C++ programming.
- Knowledge and experience in database (Postgresql, Oracle, etc).
- Financial industry experience a strong plus.
- Sounds exciting to you? Apply now and get connected with us! LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Data Analysis, Contracts, Procurement, English
Job type:
Full-time
Salary:
negotiable
- Support Manager, Drilling Engineering to identify opportunities for performance improvement on drilling and decommissioning operation.
- Lead and guide the implementation of cost-saving initiatives across assigned projects, from conceptualization to successful execution.
- Demonstrates full commitment to continuous improvement, data-driven decision and teamwork across multi-functions during planning and execution.
- Support drilling engineer to provide Bit/DD/MWD/LWD advices to improve drilling performance.
- Support drilling engineer and digital transformation team to develop drilling database for more efficiency in data analysis.
- Develops a plan to investigate and evaluate new technology or potential value adding improvements and field trial in a methodical and learning manner.
- Support rig superintendent, drilling engineer and drilling supervisor in technical requirement as requested.
- Participate in end of well reviews , capture lessons learned and contribute to drilling performance improvement plans using the Technical Limit approach.
- Provide technical support to the evaluation and selection of rig, material, equipment and services.
- Review and Update Standard Operating Procedure (SOP).
- Ensure that all performance improvement initiatives are compliant with the SSHE Management System.
- Ensure adherence to SSHE Management System, Well Management System (WMS), Standard Operating Procedure (SOP), Management of Contractors and Suppliers Standard and the local regulatory requirements.
- Prepare HAZID risk assessment session for initiatives and incorporate all mitigation plans in the Detailed Drilling program and organize procedural HAZOP sessions with all key contractors prior to execution.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Petroleum Engineering, Mechanical Engineering or equivalent.
- Minimum 3-year experience in drilling operations, including 2-year experience as Supervisor, Drilling Operations of offshore assets and offshore rig.
- Knowledge of performance optimization, supplier management, and materials procurement, service contracts, and SSHE for drilling operations.
- Good in written and spoken English skills.
- Analytical and presentation skill.
Experience:
2 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Work in close coordination with Project Team in developing and reviewing the Project s work plan and budget. Carry out technical and economic justification of the proposed work plan and budgets as well as provide comments and recommendation for approval.
- Monitor project performance, progress and expenditure by reviewing the operation activities report and statement of expenditure to achieve the project s objectives.
- Manage stakeholders to ensure that the projects performance in terms of technical qu ...
- Participate in commercial & financial, and technical meetings in order to obtain all necessary information, problems or obstacles for further study and analysis in terms of project return and value added and follow up the project s achievement and improvement.
- Coordinate with relevant functional departments to obtain technical support and recommendation on engineering aspects to perform analysis and evaluation on proposed technical aspects and provide comments and recommendation in terms of commerciality of the Project for management approval.
- Strengthen business relations with joint venture partners and related government agencies to ensure the smooth running of the Projects activities to achieve business goals and create mutual understanding and benefit.
- Professional Knowledge & Experiences.
- Bachelor s or Master s Degree in Engineering or related fields.
- In-depth knowledge of technical and commercial disciplines with minimum 2-3 years experience in business analysis or project planning in E&P or related business.
- Excellent command of both written and spoken English.
- Ability to think strategically & commercial mindset.
- In-depth understanding and ability to forecast business environment & risk.
- Integrated knowledge across various disciplines in order to align future business needs, optimize corporate benefits and avoid mitigate corporate risks.
- Good analytical & problem solving skills.
- Good team player.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Skills:
Quality Assurance, Assurance, JSON, English
Job type:
Full-time
Salary:
negotiable
- Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
- Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
- Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
- Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
- Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
- Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
- Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
- Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
- Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
- Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
- Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
- Proficient English communication. Confident to lead service recovery call with teams from different locations.
- Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
- Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
- Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
- Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
- Ability to multitask, prioritize and work under tight time constraints.
- Desired Experience: Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
- Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
- Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
- Experience in programming languages, preferably Python, Java, JS.
- CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
- Experience working with microservices architectures, event/message driven system.
- Hand-on Unix/Linux/Sun Solaris skill and shell programming.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Quality Assurance, Assurance, JSON, English
Job type:
Full-time
Salary:
negotiable
- Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
- Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
- Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
- Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
- Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
- Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
- Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
- Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
- Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
- Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
- Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
- Proficient English communication. Confident to lead service recovery call with teams from different locations.
- Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
- Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
- Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
- Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
- Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
- Ability to multitask, prioritize and work under tight time constraints.
- Desired Experience: Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
- Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
- Experience in programming languages, preferably Python, Java, JS.
- CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
- Experience working with microservices architectures, event/message driven system.
- Hand-on Unix/Linux/Sun Solaris skill and shell programming.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Data Analysis, SQL, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
- Implement data solutions and data comprehensiveness for data customers.
- Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
- Retrieve and prepare data (automated if possible) to support business data analysis.
- Ensure adherence to the highest standards in data privacy protection and data governance.
- Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
- Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
- Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
- Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
- Experience in data processing batch / real time / nearly realtime.
- Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
- Experience with web or software development with Java,Python or similar.
- Experience with Agile methodology is a plus.
- Good in communication and writing in English.
- Good interpersonal and communication skills.
Experience:
5 years required
Skills:
Statistical Analysis, SQL, Excel
Job type:
Full-time
Salary:
negotiable
- Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
- Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
- Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
- Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
- Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
- Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
- Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
- Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
- Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
- Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
- Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- Minimum of 5 years of experience in data analysis or a related field.
- Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
- Strong analytical and problem-solving skills with focused attention to detail.
- Strong organization and project management skills.
- Superb communication and presentation skills.
- Ability to communicate complex data insights optimally to stakeholders.
- Preferred: Experience with Datadog or Big Panda.
- Experience with data modelling.
- Experience in tech industry.
- LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job type:
Full-time
Salary:
negotiable
- Date: 15 Sept 2025 Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900
- ROLE & RESPONSIBILITY.
- Lead for development Disinfectant/Preservative + Surfactant marketing strategy focusing Personal care, Industrial & Institution cleaning, Paint & Coating and others 2.Lead for commercial development and market expansion cover in SEA market 3.Lead for Initiate and create activity for marketing and sale for focus end market (Personal care, Industrial & Institution cleaning, Paint & Coating and others) 4.Support technic ...
- EXPERIENCE.
- Experience in Industrial and Institution(I&I) cleaning is preferred.
- Experience on market/commercial development situation of Disinfectant/Preservative + Surfactant and/or specialty chemical product/business.
- Experience / well understand on the process and practice of technical service and/or technical sale engineer.
- Experience and understand process/how of product formulation development; Experience in I&I cleaning is preferred.
- Experience on the specialty chemical (i.e. D+S product) manufacturing/production.
- Experience market development for Personal care, Industrial and Institution cleaning(I&I) and Paint & coating business.
- Experience as technical sale, sale engineer for Surfactant, Disinfectant, preservative product.
- Strong experience in cross functional work involving commercial, technical, R&D, strategy as well as business development.
- Understand / experience in financial performance for running the business.
- EDUCATION.
- Bachelor or higher in Chemical Engineering, Chemical Technology, Petroleum/Petrochemical Technology are preferred, or other Engineering discipline/ Economics.
- OTHER REQUIREMENTS.
- Possess strong English communication, be extremely logical & Service Mind.
Experience:
5 years required
Skills:
Kubernetes, Software Development, Python
Job type:
Full-time
Salary:
negotiable
- Develop terraform for infrastructure provisioning.
- Configure and manage Kubernetes clusters to support containerized applications in production.
- Configure logging, monitoring, security polices and network policies for Kubernetes.
- Configure Istio Ingress and MTLS.
- Troubleshoot Kubernetes related error, including application and tools.
- Provide support to development teams in automating and optimizing their development processes.
- Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
- Essential Qualifications: Minimum of 5 years of experience as a Platform Engineer.
- Proficiency in cloud provisioning with IAC, preferably terraform.
- Experience working with container orchestration tools, preferably Kubernetes.
- Experience working with tools for Kubernetes, such as logging, monitoring, network policy, security policy.
- Experience in service mesh, preferably Istio.
- Experience on applying best practise on Kubernetes.
- Knowledge of application and cloud security scanning tools.
- Understanding of software development practices, including Agile methodologies.
- Strong scripting skills, preferably in Shell, Python, or Groovy.
- Experience with version control systems such as Git.
- Strong problem-solving skills and the ability to work collaboratively in a team environment.
- Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
2 years required
Skills:
Public Relations, Legal, ISO 27001, English
Job type:
Full-time
Salary:
negotiable
- Executes cybersecurity engineer tasks including, but not limited to, security patch management, security vulnerability management, and security configuration management.
- Tests, implements, deploys, maintains, reviews, and administers the cybersecurity tools.
- Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.
- Coordinate with Cyber Defense Analysts to manage and administer the updating of rules and signatures (e.g., intrusion detection/protection systems, antivirus, and content blacklists) for specialized cyber defense applications.
- Identify potential conflicts with the implementation of any cyber defense tools (e.g., tool and signature testing and optimization).
- Operates and maintains production information security systems.
- Ensures proper cybersecurity documentation is in place regarding standard operating procedures.
- Monitors the industry and external environment for emerging threats and advises relevant stakeholders on appropriate courses of action.
- Oversees incident response planning and the investigation of security breaches and assists with any associated disciplinary, public relations, and legal matters.
- Applies expert knowledge and skills to resolve problems, including support concepts and methods, problem isolation and troubleshooting procedures, system and file recovery processes, and operating system and network configurations.
- Prepares and presents cogent and cohesive analyses and briefings advising management on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies.
- Provides advice and assistance to troubleshoot the most complex problems in a manner that minimizes interruptions in the ability to carry out critical business activities.
- Supports rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages.
- Supports the development of a formal cyber security risk assessment program.
- Supports and assists in maintaining a vulnerability/gap/response assessment program.
- Supports the ongoing maintenance of the cyber-Kill Chain for the company, focusing on phases of cyber-attack and remediation/mitigation for each phase.
- Supports ongoing activities to develop, communicate, and support appropriate standards and risk controls associated with digital data.
- Supports the development and maintenance of a company Data Protection program.
- Responds to cybersecurity alerts.
- Cascade and leverage cybersecurity control and practice to the entire company group.
- Bachelor s or Master s degree in Computer Engineering, MIS, IT, or a related field.
- At least 2 years experience in computer security and 5 years in IT infrastructure.
- Have a foundation in good information security practices.
- Knowledge of International Security frameworks, Standards, and Guidelines, e.g., COBIT, NIST-800, ISO 27001, PCI-DSS, OWASP, etc.
- Experience in Security tools, e.g., EDR, ATP, WAF, IPS/IDS, Deception, TI/TIP, Anti DDoS.
- Experience in Cloud Environments, e.g., Google Cloud, AWS, Microsoft Azure.
- Experience with system and application security management and control.
- Experience with system, network, and OS hardening techniques. (e.g., remove unnecessary services, password policies, network segmentation, enable logging, least privilege, etc.).
- Experience with facilitating information security risk assessments.
- Technical writing, documentation development, process mapping, and visual communication skills.
- Hands-on experience with computer programming languages and/or scripting languages such as Python, Java, and Shell for automation.
- Professional certificates related to work (e.g., CISSP, CISM, AWS Certified Security, or similar general security certification) are desirable.
- Talent to identify and create a broad vision for a security solution and to execute it;.
- Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
- Proven experience of acting as an expert in project teams.
- A positive, can-do attitude who naturally expresses a high degree of empathy to others.
- Ability to explain your thoughts or findings also to non-technical professionals.
- Strong problem-solving and analytical abilities Able to work under minimal supervision, detail oriented.
- Excellent English (Spoken and Written).
- Location: True Digital Park, Punnawithi.
Skills:
Creativity, Tableau, Kafka
Job type:
Internship
Salary:
negotiable
- Work in an international environment with diverse, supportive colleagues.
- Exposure to global standards and practices in IT and business operation.
- Learn how large-scale IT systems are managed in a corporate setting.
- A dynamic and fun daily work environment that encourages creativity and innovation.
- Cooperative Program: Minimum of 4 months, starting from June 2026.
- Submit e-Application: by 15th October, 2025.
- Interview period: November - December, 2025.
- Result announcement: Within January, 2026.
- Data Engineer.
- Design, develop, and maintain scalable data pipelines.
- Collaborate with business stakeholders to understand data requirements and translate them into technical specification.
- Analyze and understand Business Data in Logical and Physical Models.
- Optimize and improve existing data infrastructure for performance and scalability.
- Ensure data quality and integrity across various data sources.
- Develop and maintain documentation for data engineering processes.
- Tools & Technologies: Tableau, PowerBI, HANA, Snowflake, Azure Data Factory, Qlik, NiFi, KAFKA and more.
- Software Engineer.
- Develop, unit test, and maintain software applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write clean, scalable, and efficient code.
- Troubleshoot, debug, and upgrade existing software.
- Participate in code reviews and provide constructive feedback.
- Tools & Technologies: C#,.NET, Java, JavaScript, Angular, React, Node.JS, Git, ABAP, Modern Application Development, Application Programming Interface (API), Cloud Technologies.
- System Analyst.
- Collaborate with stakeholders to gather and document business requirements.
- Analyze and map business processes to identify areas for improvement.
- Design and implement application solutions, collaborate with different IT teams.
- Conduct user acceptance testing and ensure solutions meet business needs.
- Provide ongoing support and troubleshooting for applications.
- Create and maintain documentation for business processes and applications.
- Assist in project management and ensure timely delivery of solutions.
- Tools & Technologies: SAP/Non-SAP Business Process Analysis, Robotics Process Automation.
- Cloud Engineer.
- Design and implement platform solutions to support various applications and services.
- Optimize and maintain platform performance, security, and scalability.
- Collaborate with development and operations teams to streamline CI/CD processes.
- Monitor and troubleshoot platform issues to ensure minimal downtime.
- Automate repetitive tasks to improve efficiency and reduce errors.
- Document platform architecture, processes, and procedures.
- Tools & Technologies: Cloud Computing and Infrastructure, Database Administration, Modern Application Platform, SAP Basis.
- 3rd or 4th year student in Computer Engineering, Computer Science, or a related IT field.
- Strong technical foundation in programming, cloud platforms, and artificial intelligence (AI).
- Proficient in English, with strong communication skills (TOEIC 750+, TOEFL iBT 98+, or IELTS 6.5+).
- Excellent analytical thinking and problem-solving abilities.
- Able to manage multiple tasks efficiently under time constraints and shifting priorities.
- Highly motivated to learn and deliver impactful, real-world solutions.
- Final job role will be determined again after interview based on your preference and competencies. More information, please contact [email protected].
- English language proficiency test results (TOEIC, TOEFL, IELTS).
- Most recent academic transcript.
- Your benefits.
- An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
- Competitive compensation.
- Application Process.
- Please be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process here.
- For more information about business solicitation and recruiting scams, please click here.
- We thank you for your interest in ExxonMobil. .
- Stay connected with us.
- Learn more at our website.
- Follow us onLinkedIn and Twitter.
- Like us on Facebook.
- Subscribe our channel at YouTube.
- Corporate Separateness Statement.
- Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
- Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
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