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Job type:

Full-time

• Perform and support daily operations for Batch, Report, File transfer gateway.
• Execute Deployment and Change Requests related to Batch Schedule and Job Definitions.
• Create and maintain technical documentation, including process diagrams, design specifications, and user guides.
• Support special tasks and projects assigned.
• Collaborate with internal teams and business stakeholders.
• Bachelor s degree or higher in Computer Science, Computer Engineering, or related fields.
• Good command for shell script, Batch, Power shell.
• Minimum of 3 years of experience in IT Operations or System Administration.
• Excellent communication skills, ability to work under pressure, and willingness to respond to emergency issues on a 24x7 basis.
• Experience with Stone branch, Control-M, Autosys, ESP, IBM OnDemand and Connect Direct is a plus.
• Experience with Mainframe, Windows, Unix systems or in the banking industry is a plus.

Skills:

Salesforce, Sales, Scrum

Job type:

Full-time

• Responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our Salesforce, Consumer Goods Cloud applications.
• Analyze support issues and develop metrics to identify common themes that may indicate the need for additional business user training and potential business process and/or system changes, together with identifying ongoing operational improvements.
• Provide quality end user support in a timely, consistent and efficient manner.
• Ensure system changes are executed to minimize impact to the production system.
• Responsible for ensuring Helpdesk and Support tools, processes and system documentation.
• Responsible for Salesforces user creation and maintenance, including role and profile maintenance.
• Working with and escalating issues to the Saelsforces support partner.
• Bachelor s degree or higher in Computer Science, Information Technology, Software Engineering, or a related field.
• At least 3 years of experience with Salesforce administrator / support and hands-on experience with Sales Cloud.
• Strong understanding of Salesforce best practices and functionality.
• Strong data management abilities.
• Previous experience working in a SCRUM or agile environment preferred.
• Demonstrates logical and lateral thinking considering all angles in their decision making.
• Creative and analytical thinker with strong problem-solving skills.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Skills:

English

Job type:

Full-time

• Managing, monitoring and maintaining company databases.
• Making requested changes, updates and modifications to database structure and data.
• Ensuring database security, integrity, stability and system availability.
• Maintaining database backup and recovery infrastructure.
• Good personal skill for reading and speaking English.
• The internship period is at least 5-6 months.
• Location: Head Office: Chatuchak, SJ Infinite One Business Complex.