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Skills:

Customer Relationship Management (CRM)

Job type:

Full-time

• To act as the primary point of contact and brand ambassador for BDMS Wellness Clinic, delivering an exceptional, seamless, and world-class customer experience. The role is responsible for handling multi-channel communications (Telephone, Email, and Digital Platforms), managing patient inquiries, and providing accurate information with the highest standards of hospitality and professionalism.
• Premium Guest Relations: Welcome and assist patients, guests, and prospects exclusively in accordance with the company's luxury service standards and Standard Operating ...
• Inquiry & Package Management: Efficiently manage customer inquiries by providing comprehensive and accurate information regarding BDMS Wellness Clinic's medical services, wellness products, basic packages, pricelists, current promotions, and other relevant corporate details.
• Customer Care & Complaint Resolution: Proactively address customer needs, feedback, and complaints with a solution-oriented mindset. Resolve issues promptly, professionally, and empathetically, ensuring customers feel supported, valued, and respected.
• Relationship Building: Build and maintain lasting, trust-based relationships with patients, clients, and internal team members to foster loyalty and ensure service continuity.
• CRM & Data Utilization: Efficiently utilize internal software, databases, standard scripts, and customer relationship management (CRM) tools to maintain accurate records and optimize workflow.
• Performance Excellence: Strive to consistently meet and exceed contact center Key Performance Indicators (KPIs) and service metrics while maintaining a high quality of customer experience.
• Sales Support & Booking: Actively drive sales leads by processing bookings and making personalized recommendations for products or services that align with the specific health and wellness needs of the client.
• Reporting & Compliance: Complete daily checklists and care center reports accurately. Escalate incidents, critical cases, or any customer experience issues to the direct supervisor in a timely manner. Adhere strictly to all company policies, compliance regulations, and data privacy standards (e.g., PDPA).
• Interdepartmental Collaboration: Maintain open, effective communication within the team and collaborate seamlessly with other departments to provide necessary cross-functional support.
• Professional Development: Actively participate in mandatory training sessions, workshops, and educational courses as assigned to continually upscale service skills and medical product knowledge.
• Ad-hoc Duties: Perform any other duties and special projects as assigned by supervisors or management.
• Education & Experience: Bachelor's degree in Hospitality, Tourism, Communications, Business Administration, or a related field. Prior experience in a luxury hospitality, premium contact center, or medical wellness environment is highly advantageous.
• Communication Skills: Exceptional verbal and written communication skills. Possess a professional, clear, and reassuring tone of voice with excellent listening skills.
• Service Mindset: A bright, service-oriented attitude with an outgoing personality and strong interpersonal skills to work effectively within a multicultural team.
• Adaptability & Resilience: Positive attitude, a strong willingness to learn, and high adaptability. Comfortable working in a dynamic, fast-paced environment where priorities may change.
• Task Management: Highly organized, detail-oriented, with proven multi-tasking abilities and effective prioritization skills under minimal supervision.
• Problem Solving: Proactive and solution-oriented approach to customer issues and operational challenges.
• Sales Aptitude: Comfortable interacting with diverse consumers daily and proactively following up on sales leads to convert inquiries into bookings.
• Flexibility: Flexibility in terms of working hours, with the ability to work in shifts (5 days per week, including weekends and public holidays as required).

Skills:

Microsoft Office, Excel, English

Job type:

Full-time

• Answer customer calls with accurately, efficiently and professionally by following call center processes (English and Thai language).
• Maintain and update the necessary information for customer into related banking system with accurately.
• Follow up on customer requests/issues or escalate to supervisors when needed according to department processes.
• Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer.
• Fulfill other work assigned by supervisors or managers.
• Bachelor's Degree in any fields.
• Able to work on shift schedule.
• Knowledge of Financial and Banking business (if any).
• Computer literate in Microsoft Office - Word & Excel.
• Customer service oriented.
• Proactive, self-motivated and high responsibility.
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Experience:

1 year required

Skills:

Data Analysis, Social media, Recruitment, Biology, English, Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• OnDemand Education, a cornerstone of LEARN ecosystem, is more than a tutoring servic ...
• Join us and help the next generation turn ambition into achievement.
• What You'll Drive.
• Inform the product and promotion detail to the customers by Call-center system.
• Manage the sale by using online shop.
• Coordinate with the stock teams.
• Monitor any problem in which related to the online shop.
• Promote the promotion and product by Outbound call.
• Inform the information via social media (Facebook, Line@, website).
• Handle reservation code and follow up Expired Code for the customers.
• Handle task as assigned.
• What You'll Bring.
• Bachelor's Degree in Business Administration, marketing, Management or related.
• At least 1 years of working experience in Call-center field.
• Experience in call-center or sale would be highly advantageous.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Skills:

Oracle, Automation, UNIX

Job type:

Full-time

• Design and manage Oracle and PostgreSQL database environments..
• Architect and implement High Availability (HA) and Disaster Recovery (DR) solutions..
• Manage database performance, monitoring, capacity planning, backup, and recovery.
• Support database operations, troubleshooting, incident resolution, and deployments.
• Collaborate with application, infrastructure, and offshore vendor teams to deliver enterprise database services.
• Improve database reliability, security, and automation through best practices and new technologies.
• Participate in on-call support for production environments.
• Bachelor's degree in Computer Science, IT, or a related field.
• 7 - 10 years of IT experience, including 5+ years as a Database Administrator..
• Strong hands-on experience with Oracle Cloud, Oracle Database, Oracle RAC, Oracle Exadata, and PostgreSQL..
• Experience designing enterprise HA/DR, backup & recovery, and database performance tuning..
• Good knowledge of Unix/Linux administration and shell scripting..
• Experience with Ansible, Terraform, or other automation tools is a plus..
• Strong troubleshooting, communication, and teamwork skills.
• Tech Stack.
• Oracle Cloud - Oracle Database - Oracle RAC - Oracle Exadata - PostgreSQL - Linux - Unix - HA/DR - Backup & Recovery - Performance Tuning - Ansible - Terraform.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Contact: Talent Acquisition Center: 0 2--- ---- #--183.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience:

3 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Permanent role.
• Based in Suanluang District, Bangkok.
• Reports to the Service Operations Manager.
• Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction.
• Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action.
• Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy.
• Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures.
• Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility.
• Manage the facility to achieve target revenue generation by maintaining Service department efficiently.
• What you will need to be successful in this role.
• University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent.
• Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business.
• Good leadership and motivational skills.
• Analytical, critical thinking and problem solving abilities.
• Good spoken and written English skills.
• Apply today and join us to build what's next.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

Experience:

1 year required

Skills:

Microsoft Office, Data Entry, Salesforce, English

Job type:

Full-time

• Receive repair requests via the Call Center or Customer System.
• Request and manage spare parts for repair and maintenance activities.
• Follow up on service jobs and ensure proper job closure.
• Coordinate equipment installation and withdrawal activities.
• Perform equipment refurbishment and rebuilding activities.
• Participate in a rotating standby schedule to support urgent customer requests outside normal working hours, including weekends, in accordance with the team's standby roster.
• Sales Support Activities.
• Support the Sales team with basic CRM activities, including data entry, report extraction, and record updates.
• Reporting & Documentation.
• Update repair request status in the system on a regular basis.
• Maintain organized service files and customer records.
• Track service activities and prepare team status reports as assigned.
• Coordination & Communication.
• Collaborate with the Service team, Sales, Finance, Logistics, and Customer Service to support smooth daily operations.
• Support service initiatives and internal communication within the team.
• Administrative Support.
• Handle general administrative tasks related to service operations.
• Assist with process improvements and help maintain standard operating procedures (SOPs).
• Bachelor's degree in Business Administration or a related field.
• 1-3 years of experience in service administration, service coordination, sales support, customer service, or administrative roles. Fresh graduates with strong organizational skills are also welcome to apply.
• Experience with Salesforce or other CRM platforms is an advantage.
• Strong organizational skills with excellent attention to detail.
• Good communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel.
• Basic English communication skills (both written and verbal).
• Experience working in a multinational company or B2B environment will be an advantage.
• Willingness to participate in a rotating after-hours and weekend standby schedule to support urgent customer requests.
• Immediate availability is highly preferred.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Experience:

2 years required

Skills:

Quality Assurance, Recruitment, Thai

Job type:

Full-time

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Experience:

5 years required

Skills:

Good Communication Skills, Microsoft Office, Internal Audit, Data Analysis, Power point

Job type:

Full-time

• Special Projects and Process Improvement.
• Design and implement automation (RPA / system enhancement) to reduce manual work, error rate, and turnaround time.
• Be able to initiate transformation of premium collection processes across all payment channels (digital, transfer, cheque, bank deduction).
• Partner with IT, PMO, and vendors to deliver transformation projects.
• Redesign collection and reconciliation processes with embedded controls and audit readiness.
• Establish standardized SOPs, control checkpoints, and escalation mechanisms.
• Ensure alignment with Group policies, OIC requirements, and internal audit expectations.
• Premium Collection Operations Execution & Control.
• Ensure end to end accuracy of premium collection processes for both new and renewal business, including AML screening, premium posting in the core system (AS400), and preparation of premium receipt reports for accounting.
• Review and validate premium collection transactions to confirm completeness, accuracy, and compliance with company policies, standard operating procedures, and regulatory requirements.
• Monitor and control each stage of the collection workflow to ensure disciplined execution, adherence to internal control standards, and timely identification and escalation of errors or exceptions.
• Coordinate closely with the Collection colleague and related team to maintain smooth daily operations, provide technical guidance on issue resolution, and ensure consistent process application across all cases.
• Payment Method coming from.
• Digital Payment Method (Gen Pay).
• Transfer (Sale Channels, Call Center).
• Cheque / - Customer Walk-in.
• Billing Notification Letter.
• Bank Deduction (Renewal - Recurring Payment).
• Premium Reconciliation and Control Management.
• Reconcile premium collections, bank statements, and related charges to ensure accuracy, completeness, and timely closure.
• Review and validate reconciliation results in a checker capacity, ensuring compliance with internal control standards and audit requirements.
• Investigate, analyze, and resolve reconciliation discrepancies within defined SLA.
• Drive continuous improvement by identifying control gaps, streamlining reconciliation workflows, and supporting automation initiatives.
• Refund Premium Collection to customers.
• Execute the premium refund process by coordinating with banks and internal stakeholders, including POS and Accounting.
• Ensure timely and accurate updates of refund transactions in the premium reconciliation records for accounting purposes.
• Liaise with banks to resolve refund issues or delays promptly, ensuring smooth resolution and a positive customer experience.
• Bachelor's degree in business administration, Finance and Accounting, or related fields.
• Minimum 5 years of experience in premium collection, insurance operations, or financial transaction processing. Experience working with AS400 is preferable.
• Strong exposure to process transformation, automation, or operational excellence initiatives.
• Solid understanding of end to end premium collection, reconciliation, accounting interface, and controls Stakeholder Management: Coordinate with other departments and external partners.
• Strong ownership mindset with a proactive, "can-do" attitude and ability to drive results under pressure.
• Good team player with service minded and self-development ability.
• Attention to details and good communication skills.
• Intermediate Level in English both written and spoken.
• Proficient in Microsoft Office applications, particularly MS Excel (e.g., data analysis, reconciliation tracking), PowerPoint, and Word.

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Skills:

System Administration, Project Management, Microsoft Office, Problem Solving, Recruitment

Job type:

Full-time

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator + ...

Skills:

Product Owner

Job type:

Full-time

Job Summary When you apply for Product owner Position who is responsible to build/design/develop business capabilities and transform KKP products and services to serve customers through digital channels, work with cross-functional teams to launch product releases, ensure product release to deliver on time and also improve customer experiences Role and Responsibilities / หน้าที่ความรับผิดชอบ - Build/design/develop business capabilities and transform KKP products and services to serve customers through digital channels - Own/prepare business activities, collaborate with cross-functio ...