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Job type:

Full-time

RET-Beauty Advisor

Skills:

Excel

Job type:

Full-time

• Responsible for the leasing (Beauty & Fashion), tenancy negotiations and lease management activities of malls under The Mall Group.
• Assist implementing strategies to maximize rental and occupancy of the malls.
• Recommend trade, tenancy mix and target brands based on the malls concept and positioning.
• Liaise with both internal-departments and external parties for lease and tenant related matters.
• Lease Administrations: MOU, Letter of Offer (if any), Lease Agreement (if any), Documentation Tracking, Variations, liaison with internal and external related departments/parties.
• Obtaining up-to-date marketing intelligence and latest trends of the assigned category..
• Bachelor s degree in any discipline.
• 3 years of experience in Retail Business or Real Estate as well as Leasing experience in shopping malls.
• Adaptable problem-solver.
• Service-oriented with a strong work ethic.
• Well organized with an attention to detail.
• Proficient in MS-Office: Outlook, Word, Excel and PowerPoint.

Experience:

3 years required

Skills:

Automation, Industry trends, Compliance, English

Job type:

Full-time

• Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
• Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
• Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
• Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
• Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
• Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
• Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
• Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
• PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
• Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
• 3-5 years of experience in IT, Product, SAAS, hospitality systems.
• Fluent communication in English.
• Demonstrates independently with a strong sense of ownership and follow-through.
• Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
• Able to overcome resistance by demonstrating value and building confidence in new solutions.
• Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
• Excellent problem-solving, organization and analytical skills.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Creativity

Job type:

Full-time

• Deliver nationwide skincare training and workshops for Beauty Advisors, consultants, and VIP clients.
• Lead advanced demonstrations and ensure perfect execution of skincare protocols, both in-store and in treatment spaces.
• Contribute to educational content and learning tools for skincare development.
• Field Coaching & Customer ExperienceConduct on-counter coaching to strengthen consultation skills and service excellence.
• Observe and guide teams to ensure consistent, high-quality customer engagement.
• Support the implementation of enhanced skincare rituals and services.
• Beauty Tech LeadershipLead the execution and training of diagnostic and analysis tools (e.g., skin scanners, digital analyzers, or skin-tech devices).
• Ensure high adoption and correct usage across all field teams.
• Brand RepresentationAct as spokesperson at events, workshops, press interactions, and influencer activities.
• Conduct personalized consultations and expert sessions for high value clients and media.
• A passionate skincare advocate who can translate science into stories. Someone who loves educating, coaching, and inspiring others. You thrive in front of audiences whether that's teams, consumers, or media. You understand customers deeply and can turn expertise into memorable experiences.
• You are energetic, confident, and driven by the mission of elevating skincare standards nationwide.
• To Be Successful, You Should HaveStrong expertise in skincare, skin physiology, or beauty education.
• Experience in coaching, training, or presenting in beauty, spa, or luxury retail environments.
• Clear communication and storytelling skills to simplify scientific concepts.
• Strong stage presence and confidence in leading workshops or events.
• High emotional intelligence and the ability to inspire and influence others.
• What's In It For YouA national leadership role where your expertise shapes customer experience and internal capability.
• Opportunities to represent the company at high impact consumer and media events.
• A fast-growing environment that encourages creativity, innovation, and personal growth.
• Real ownership from day one and the ability to influence training standards nationwide.
• Who We Are L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

5 years required

Skills:

Social media, Enthusiastic, English

Job type:

Full-time

• Account management for the TikTok top creators/KOLs/celebs in Thailand for TikTok E-commerce program.
• Maintain and cultivate the growth of TikTok top creator/celeb towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
• Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
• Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
• Plan strategically and analyze deeper partnership models beneficial for creators and platform.
• Minimum Qualifications:Minimum Bachelor's Degree or above in relevant fields.
• Strong proficiency in both verbal and written communication in English and Thai languages.
• Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
• Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating seasoned and rising creators.
• Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
• Preferred Qualifications:Background in E-commerce or Key Account management.
• Previous experience managing influencers or celebrities is a plus.
• Be enthusiastic, responsible, result-driven and efficient, can work under pressure; E-commerce background is a plus.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

7 years required

Skills:

Compliance, Python, SQL, English

Job type:

Full-time

• 50% to conceptualising, designing, building, and scaling Procurement GenAI/ Agentic AI agents and use-cases.
• 50% to delivering client service with focus on savings & value creation, category insights, operating model, and holistic procurement transformation.
• You will help clients reinvent procurement with digital and GenAI capabilities, unlocking step-change value, greater resilience, sustainability impact, and innovation across their value chains. This role is ideal for a procurement expert who is also te ...
• This is a global role reporting to BCG s Global Topic Leader for Procurement, and you will operate as part of our Global GenAI Procurement Team across North America, Europe, and Asia.
• Our Expert Consulting Track.
• The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
• What You'll Bring.
• Core Procurement Expertise.
• 7-12 years of experience in procurement, supply chain, digital procurement, or related fields.
• Strong fundamentals in category management, sourcing, contracting, supplier management, compliance, and risk.
• Proven track record in delivering procurement value creation and transformation programs.
• Experience in top-tier consulting firms is a strong plus.
• Experience in Procurement or Supply Chain functions of leading blue-chip or Fortune 500 companies especially within AI/GenAI-focused COEs, is an advantage.
• GenAI Technical Competencies.
• Hands-on experience building GenAI solutions, not just managing vendors - e.g., working with LLMs, knowledge retrieval (RAG), prompt engineering, agent design, workflow automation, or analytics tools.
• Ability to translate procurement processes into technical requirements and solution architectures.
• Ability to work collaboratively with engineers and data scientists, familiarity with Python, SQL, or no-/ low-code platforms will be a plus.
• Strong understanding of data readiness, governance, quality assurance, and model evaluation.
• Experience in AI-native or cloud-native companies is a strong plus, particularly in roles involving product development or applied AI.
• Consulting & Leadership Skills.
• Strong problem-solving and communication skills; ability to influence C-level stakeholders.
• Proven leadership managing teams and complex multi-workstream engagements.
• Fluency in English; proficiency in one or more SEA languages is an advantage.
• High adaptability, entrepreneurial mindset, and a passion for innovation in procurement.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring Preferably more than 5 years experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

Compliance, English

Job type:

Full-time

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

Skills:

Social media, Social Media Management, Digital Marketing

Job type:

Full-time

• Social Strategy & Content Creation: Develop and execute innovative social media strategies that align with brand objectives, creating and curating compelling content that captures consumer attention.
• Community & Engagement Management: Build, nurture, and engage with our online communities, fostering brand love and loyalty through authentic conversations and timely interactions.
• Advocacy & Influence: Identify, build relationships with, and manage collaborations ...
• Performance & Analytics: Monitor, analyze, and report on social media performance, using data-driven insights to optimize campaigns, demonstrate ROI, and inform future strategies.
• We Are Looking For You are a creative and strategic individual with a deep understanding of the social media ecosystem. You have your finger on the pulse of the latest digital trends and know how to translate them into effective brand strategies. You excel at building relationships and can seamlessly manage multiple projects in a fast-paced environment.
• To Be Successful, You Should HaveProven experience in social media management, content creation, or digital marketing.
• Expertise in managing various social media platforms and analytics tools.
• Excellent communication skills, both written and verbal.
• A collaborative spirit with experience in managing internal and external stakeholders.
• The ability to think analytically and use data to guide your decisions.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• Who We Are L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Job type:

Full-time

• Become the Category Expert: Dive deep into market, consumer, and shopper data to uncover actionable insights and identify key trends that will drive category growth.
• Optimize Commercial Strategy: Lead the analysis of promotional activities to measure ROI and provide data-driven recommendations on pricing and promotion mechanics.
• Shape the Shopper Experience: Develop recommendations for product assortment, range, and planograms to optimize our presence and visibility with retail partners.
• Build Compelling Narratives: Collaborate closely with Sales, Marketing, and CMI teams to craft persuasive, data-backed selling stories that strengthen our partnerships with retailers.
• We are seeking a highly analytical and commercially sharp individual who thrives on turning data into strategy. You have a deep understanding of the retail landscape and are skilled at influencing cross-functional teams to drive results. The ideal candidate will have:Proven experience in Category Management or Trade Marketing, preferably within the FMCG industry.
• Analytical Skills: A strong ability to synthesize complex data from multiple sources to create clear, actionable strategies.
• Business Acumen: Deep commercial judgment and an understanding of retailer dynamics with a strong focus on sell-out performance.
• Collaboration: Excellent communication and interpersonal skills to work effectively with internal teams and external retail partners.
• Results-Oriented: A proactive mindset focused on delivering category growth and increasing L'Oréal's market share.
• Consumer Centricity: The ability to translate consumer and shopper insights into strategies that resonate in the market.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

English

Job type:

Full-time

• Creative Execution: Develop and implement compelling visual merchandising concepts for all stores and counters, ensuring they align with global guidelines and local market relevance.
• Project Coordination: Manage the end-to-end process of prop sourcing, production, and installation for campaigns and store animations, overseeing budgets and timelines.
• Brand Guardianship: Uphold the distinctive brand ethos by ensuring impeccable presentation and consistency across all retail environments and brand touchpoints.
• Stakeholder Collaboration: Work closely with the retail, marketing, and regional creative teams to deliver integrated and impactful brand statements.
• We are seeking a creative and organized individual with a deep appreciation for design and the brand philosophy. You are a natural collaborator who can transform concepts into tangible, three-dimensional realities.A background in visual merchandising, architecture, fine arts, or a related creative field.
• Demonstrated experience in a visual merchandising or creative role.
• A strong understanding of three-dimensional space and design principles.
• Excellent communication and influencing skills in both Thai and English.
• Strong project management and organizational abilities, with the capacity to work independently.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• L'Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L'Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l'Écart.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

5 years required

Skills:

Sales, Compliance, Creativity

Job type:

Full-time

• Guide Counter/Boutique Managers and Beauty Advisors to achieve sales, client experience, people development, and operational objectives.
• Conduct monthly KPI reviews with Counter/Boutique Managers and uplift performance through structured coaching.
• Develop coaching priorities and enhance learning culture in collaboration with Retail and Learning teams.
• Participate in recruitment and anticipate people related risks such as turnover or performance challenges.
• Support succession planning, team placement, transfers, and onboarding for new hires.
• Ensure timely and accurate administration of all staff related matters.
• Promote CHANEL values ethics, integrity, diversity and cultivate a collaborative, high performance culture.
• Develop the Business Build strong partnerships with Retail Manager and Counter/Boutique Managers to drive overall retail performance.
• Deliver retail KPIs including sales, CRM, and client experience while monitoring trends and forecasting opportunities.
• Support the development and management of incentive schemes to motivate performance.
• Oversee execution of Marketing programs and ensure appropriate resource coordination.
• Ensure optimal inventory mix, stock health, and adherence to operational processes.
• Enhance counter/boutique operations for productivity, traffic alignment, and service readiness.
• Plan and oversee special events and engage stakeholders across functions.
• Track competitive landscape and retail trends; prepare reports and propose strategic recommendations.
• Build, strengthen, and maintain long term relationships with trade partners; support new openings, renovations, and trade term agreements.
• Safeguard Client Experience Excellence Ensure all doors uphold the highest CHANEL standards in image, service, grooming, and hospitality.
• Lead by example through personalized, meaningful client experiences aligned with the CHANEL experience ritual.
• Promote omni channel awareness and help teams embrace digital tools and behaviors.
• Ensure compliance with visual merchandising and hygiene guidelines.
• Support resolution of client service concerns and drive improvements through Client Satisfaction Survey insights.
• Act as a CHANEL Ambassador Develop solid knowledge of the Brand, its heritage, and the Fragrance & Beauty universe; inspire teams by sharing this expertise.
• Ensure implementation of training content while demonstrating curiosity and a proactive learning mindset.
• Uphold, project, and protect the CHANEL image at all times.
• You are energised by Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Building strong relationships and partnerships with diverse stakeholders.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring A university degree in a related field.
• At least 5 years of retail people management experience, with 2+ years leading multiple teams.
• Strong strategic thinking, planning, and business analysis capabilities.
• Demonstrated ability to coach, develop, and empower teams with empathy and effective feedback.
• Excellent communication, relationship building, and collaborative influencing skills.
• Strong client experience mindset, problem solving ability, and operational discipline.
• Personal agility, curiosity, resilience, and a continuous learning mindset.
• A refined appreciation for luxury, beauty, aesthetics, and a commitment to excellence with integrity.
• What CHANEL can offer you Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Skills:

Negotiation, SEO, SEM

Job type:

Full-time

• Activation Strategy & Planning: Develop and execute the O+O activation roadmap, including animation plans, to drive sales and consumer engagement across D2C, Marketplaces, retailers, and E-retailers.
• Digital Merchandising Excellence: Manage the digital product catalogue, define assortment rules, and ensure best-in-class product pages (PDP) to enhance the consumer journey and conversion.
• Cross-Functional Collaboration: Partner with Account Leads, Product Manager, Social ...
• Performance & Optimization: Monitor channel performance, run tests, and analyze results to continuously improve our online features, user experience, and overall business results.
• Promotional Frame: Monitor and advice E-Commerce account leads on promotional offers to adhere to brand's promotional frame using data driven decisions.
• CRM Management: Manage end-to-end Line@ communications to maximize acquisition and engagement driven by audience segmentation and messaging strategy.
• You are a strategic thinker with a strong commercial mindset and a deep understanding of the online and offline retail landscape. You thrive in a dynamic, cross-functional environment and are adept at turning data into actionable plans. We're looking for someone who can connect the dots between online and offline commerce to create a truly integrated consumer experience.
• To be successful, you should have:Proven experience in e-commerce, digital marketing, or trade activation.
• Strong project management and organizational skills.
• Excellent communication and stakeholder management abilities.
• An analytical mindset with the ability to drive data-informed decisions.
• Agility and a proactive, solution-oriented approach.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• L'Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L'Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l'Écart.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Skills:

Project Management

Job type:

Full-time

• Drive Brand Strategy: Develop and execute marketing plans for the skincare portfolio, identifying new opportunities for growth and innovation.
• Lead Product Launches: Manage the entire launch process for new products, coordinating with cross-functional teams including sales, supply chain, and digital to ensure flawless execution.
• Master the Market: Become the expert on consumer insights, market trends, and competitor activities to build data-driven strategies.
• Manage Performance: Monitor brand performance, manage the marketing budget, and analyze the return on investment of your campaigns to optimize results.
• We are seeking a dynamic and strategic marketer with a proven track record in the FMCG industry. You thrive in a fast-paced environment and have a strong ability to turn market insights into successful business strategies. You are a natural collaborator who can lead projects and inspire teams.
• You're a great match if you have:Brand Management: A solid foundation in building and nurturing brand identity and equity.
• Marketing Strategy: The ability to develop comprehensive marketing plans that drive brand growth.
• Product Launches: Experience in successfully bringing new products to market.
• Consumer Insights: A strong aptitude for understanding consumer needs and translating them into actionable strategies.
• Analytical Skills: Proficiency in using data to evaluate performance and guide decisions.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

2 years required

Job type:

Full-time

• Excellent presentation (reflecting formal, sober elegance and well dressed)
• Excellent communication skills (oral & written)
• Self-confidence
• Service attitude
• Energy, empathy, resilience & optimism
• Growth and entrepreneur mindset
• Intellectual speed and agility
• Digital savvy (knowledge and use of online tools & networks)
• MANDATORY EDUCATION BACKGROUND
• Certified beautician diploma from a professional school.
• 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.

Skills:

Compliance, Social media

Job type:

Full-time

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.
• Why us?
• We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.