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Experience:

10 years required

Skills:

Architecture, Recruitment, Negotiation, Automation, English

Job type:

Full-time

• Our client is a rapidly growing, venture-backed B2B SaaS company headquartered in Bangkok, Thailand, serving thousands of businesses across more than 100 countries. They develop AI-powered software solutions that help organizations streamline critical business processes and are recognized as one of the leading technology companies in the region.
• With a highly international team and a strong engineering culture, the company values innovation, ownership, and collaboration. As they continue expanding globally, the ...
• About the Role.
• Reporting directly to the Chief Technology Officer (CTO), the Head of Security, Trust & Compliance will lead the organization's security, trust, and compliance initiatives. This strategic leadership role oversees Trust & Safety operations, security compliance, IT management, and enterprise security support throughout the customer lifecycle.
• Managing a team of three, you will serve as the primary bridge between security operations and engineering, driving automation projects, strengthening security processes, and ensuring the organization maintains a strong security posture while supporting business growth.
• Trust & Safety.
• Own the end-to-end account verification workflow (KYB) after subscription, ensuring legitimate use of the platform.
• Define and continuously improve fraud detection processes: fraudulent job postings and general abuse and misuse.
• Act as the project manager for fraud detection automation: define requirements, timelines, and deliverables in collaboration with the Engineering team.
• Establish and maintain Trust & Safety policies, escalation paths, and response playbooks.
• Security & Compliance.
• Own and drive SOC 2 Type 2 compliance, including audit preparation, evidence collection, control monitoring, and remediation tracking.
• Orchestrate the penetration testing program end-to-end: vendor selection, scoping, tooling setup, intake of findings into Jira, report negotiation, and remediation coordination with engineering teams.
• Orchestrate the bug bounty program: vendor management, triage workflow, severity assessment coordination, and remediation tracking.
• Own security incident response for non-product incidents (reported data breaches, unauthorized access, credential compromise). Product availability incidents remain with the Engineering Team.
• Proactively identify security risks across the organization and implement mitigation strategies that balance security with operational velocity.
• Sales Enablement.
• Directly answer complex or non-standard questions that require deep knowledge of Manatal's security posture.
• Lead the technical response for security questionnaires, RFIs and RFPs, acting as the subject matter expert to support enterprise sales cycles.
• IT Management.
• Manage the IT function (helpdesk, device management, access control, internal tooling).
• Define and oversee the lifecycle management of all company IT assets, ensuring hardware and software inventory is secure, tracked, and compliant.
• Ensure IT-related policies and operations align with SOC 2 and broader security requirements.
• Culture & Cross-Functional Collaboration.
• Partner with Engineering to scope and prioritize security and trust-related automation projects.
• Provide security input during product and architecture reviews when trust or compliance implications exist.
• Foster a culture of security awareness across all departments through training and clear policy definitions.
• Report on trust, security, and compliance posture to the CTO on a regular cadence.
• 6+ years of experience in information security, trust & safety, or GRC, with at least 2 years in a leadership role within a technology company.
• Hands-on experience owning a SOC 2 Type 2 program (audit preparation, evidence collection, remediation tracking).
• Experience managing external security vendors (penetration testing firms, auditors, or bug bounty platforms).
• Ability to define security and trust workflows and translate them into actionable projects for engineering teams.
• Strong understanding of cloud infrastructure security and web application security.
• People management experience.
• Excellent English communication skills, written and verbal. You will negotiate with vendors, write policies, and interface with clients.
• Technical fluency: you can read a vulnerability report, understand API-level risks, and write requirements that engineers can act on.
• Nice to Have.
• Experience with KYB/KYC processes.
• Familiarity with privacy regulations (GDPR, PDPA, CCPA).
• Professional certifications (CISM, CISSP, CISA).
• Familiarity with compliance automation tools (Vanta, Drata, or similar).
• Background in recruitment technology or HR tech.
• Language Proficiency.
• Fluent in English.
• Social Security.
• Comprehensive health insurance + Telemedicine service.
• 15 days of paid annual leaves (Pro-rated).
• 13 days of national holiday.
• 2 weeks/year to work from anywhere (After probation).
• Monthly new hire & birthday lunches.
• Personal development allowance.
• Working Conditions.
• Full-time position based in Bangkok, Thailand.
• On-site working environment with flexibility to collaborate across global time zones.
• Standard office hours with occasional flexibility depending on business needs.
• Opportunity to work alongside an international, high-performing technology team.
• Learn More About the Company.
• Please send your resume or enquiries to.
• [email protected].
• or connect with us on.
• LinkedIn.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• To manage, lead and.
• direct entire IRC team members (Service Consultant, Technical Specialist,.
• Technicians, Body & Paint Consultant, Administrative staff, In-house.
• contractors & etc.) to ensure the achievement of IRC Intakes, Sales,.
• Productivity and Quality of Vehicle Recondition.
• To ensure smooth day to day management and operations.
• of the IRC and to comply to company standard operations guidelines and.
• policies.
• Train, motivate, and.
• lead IRC teams to achieve set objectives and targets.
• Maintain contact with B2C to obtain.
• Retail and Consumer feedback regarding product/service quality.
• Resolving used car problem and issues.
• in IRC.
• Supervise the operations of IRC.
• teams to ensure set targets are met.
• Develop and implement strategies.
• effective for ensuring vehicle recondition meet quality standard and increased.
• delivery intakes.
• Liaise with related.
• parties/departments to discuss business plans necessary for enhancing sales.
• performance.
• Develop and optimize.
• support and service processes, tools, and systems.
• Maintain an up-to-date.
• knowledge of job operations by conducting research and participating in.
• educational programs.
• Provide periodic.
• reports to management on all IRC activities.
• Ensure compliance with.
• all general and company policies when carrying out job duties.
• Bachelor or Master degree in.
• Automotive Engineering.
• related course.
• Minimum experience 5 years in Automotive After Sales experience as Manager especially.
• in Body & Paint section.
• Good command in English with strong.
• in influence people from operation to the Top Management.
• Good interpersonal relationship.
• and communication skills.
• Good mechanical skills.
• and leadership/operations skills.
• K.
• nowledge of.
• various tools, equipment and procedures in workshops for troubleshooting and.
• repairing vehicles will have an added advantage.
• Good team player with.
• good social, working in collaborations and diversity environment.
• Able to work in a.
• fast-paced environment.
• Proven data with track.
• record.
• Able to work.
• independently and with a good working attitude and business acumen.

Experience:

5 years required

Skills:

Negotiation, Assembly, English

Job type:

Full-time

• We are looking for a Network Development Manager, reporting to the Head of After Sales and based out of our vehicle assembly facility on the Eastern Seaboard of Thailand. The successful candidate will build and manage fleet in-territory after-sales representation by identifying, appointing, onboarding and continuously improving a dealer/service network to support fleet vehicles in the field. The role sets standards, governance and capability requirements, ensuring network readiness to win tenders and deliver consistent customer outcomes.
• Identify and appoint fleet dealers/distributors in priority markets; define selection criteria and appointment process.
• Define dealer standards and capability requirements (facilities, tooling, IT infrastructure, service processes and minimum parts stock).
• Lead onboarding after tender awards, ensuring rapid mobilization of after-sales capability in-territory.
• Develop market representation strategies across short-, medium- and long-term horizons aligned to business line needs.
• Set annual network development goals/targets and budgets aligned to financial and operational objectives.
• Establish governance for performance monitoring: service quality, responsiveness, compliance with standards, and customer feedback.
• Build and maintain relationships with large-scale customers and suppliers to support network enablement and growth.
• Coordinate delivery of dealer training, technical publications distribution and parts/warranty process rollout.
• Experience with Connected Vehicle Data (Telematics). understand how dealer networks can use data to provide proactive maintenance or remote diagnostics for large-scale fleet customers.
• Defining an Escalation Path. When a fleet vehicle is "down" in a remote territory and the local dealer isn't responding.
• Skills and Qualifications.
• Experience in distribution, franchise or dealer network development, ideally in automotive or adjacent industries.
• Strong understanding of market needs related to product support, after-sales requirements and distributor performance.
• Demonstrated ability to execute representation strategies and build scalable partner relationships.
• Strong communication and stakeholder management skills across cultures and geographies.
• Awareness or experience in Electric Vehicle (EV) infrastructure and safety requirements within a dealer network.
• Commercial acumen with operational pragmatism.
• Negotiation and relationship management.
• Strategic Network Planning.
• Confident in communicating in English both written and verbal.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Skills:

Assembly, English

Job type:

Full-time

• We are looking for an Engineering Manager, reporting to the Head of After Sales and based out of our vehicle assembly facility on the Eastern Seaboard of Thailand. The successful candidate will lead the homologation and certification capability to maximize the salability of fleet vehicles across target markets, with initial focus on a new vehicle launch. The role defines market strategies for type approval, aligns technical programs and evidence packages with regulatory requirements, and coordinates testing and third-party agency support.
• Develop and commence implementation of homologation strategy for target markets to support sales of a new vehicle to be launched, and other fleet programs.
• Gain deep familiarisation with the product and the evidence base from OEM testing undertaken for initial certified markets.
• Assess and align related technical development programs (e.g., emissions calibration changes, hardware changes, hot/cold/altitude validation) to ensure outputs support homologation requirements.
• Define European registration and type-approval approach for finite volumes (e.g., Small Series / Individual approval routes), covering both Stage I manufacturer requirements and full certification.
• Define and execute homologation plan for GCC markets (GSO-based), including required test documentation and evidence packages.
• Assess target-market regulatory requirements and required documentation; build a structured market-by-market view of ease/difficulty and required pathways.
• Evaluate need for third-party agency support; develop RFQ and coordinate selection of 2-3 candidate agencies to ensure cost efficiency and quality.
• Provide technical input to related certification initiatives (e.g., IVA-type programs for other vehicles) as required by business priorities.
• Support engineering change management, field actions and technical communications that impact certification status and compliance evidence.
• Ensure that after-sales activities (service repairs, retrofits, field modifications and parts replacement) do not compromise vehicle homologation or regulatory compliance.
• Support investigation and resolution of regulatory or certification issues identified in the field, including vehicle registration challenges or regulatory authority inquiries.
• Ensure that vehicle modifications performed by converters, body builders or integration partners remain compliant with applicable homologation requirements and certification scope.
• Monitor regulatory changes in target markets and assess potential impact on GFS vehicle programs and certification requirements.
• Skills and Qualifications.
• Strong homologation / certification experience in automotive, ideally across multiple geographies (Europe and/or GCC exposure preferred).
• Ability to interpret and translate regulatory requirements into test and documentation plans.
• Experience coordinating test programs (hot/cold/altitude, emissions, durability) and managing technical evidence packages.
• Confident stakeholder engagement across OEM partners, modifiers, regional teams and external agencies.
• Clear technical communication to non-technical stakeholders.
• Regulatory Diplomacy & Persuasion.
• Risk-Based Decision Making.
• High-Level Technical Communication.
• Confident in communicating in English both written and verba.
• Experience working with vehicle modifiers, body builders or special vehicle integrators is highly desirable.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance are embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.