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Job type:

Full-time

• ให้ข้อมูล ตอบคำถาม ประสานงาน และอำนวยความสะดวกให้กับเจ้าของห้องชุดหรือบุคคลภายนอกที่มาติดต่อ.
• จัดทำเอกสารประชาสัมพันธ์ เพื่อเสนอความรู้ความเข้าใจให้กับผู้พักอาศัยในอาคารชุด.
• แนะนำการใช้แอพพิเคชั่นและช่องทางการติดต่ออื่นๆ เพื่ออำนวยความสะดวกแก่ลูกค้าที่เข้าพักอาศัย.
• ดูแลตรวจสอบความสะอาด การรักษาความปลอดภัยบริเวณทางเข้า - ออก ล็อบบี้.
• เช็ค/ตรวจสอบอีเมล์เกี่ยวกับสถานะห้องชุดที่ โอน-รับห้องแล้ว และจัดทำลงในรายงาน.
• ติดต่อสื่อสารกับลูกค้าโดยผ่านช่องทางการสื่อสารต่างๆ เช่น โทรศัพท์,อีเมล เพื่อทำการนัดหมายรับมอบกุญแจห้องชุด.
• ตรวจสอบความพร้อมและความสะอาดของห้องชุดก่อนส่งมอบห้องชุด.
• ติดต่อประสานงานกับหน่วยงานอื่นๆ ภายในโครงการ.
• จัดทำรายงานประจำวัน/สัปดาห์.
• จัดเตรียม Welcome Box ให้กับลูกค้า.
• ดูแลและตรวจสอบอุปกรณ์ต่างๆ ให้ครบถ้วนก่อนส่งมอบ.
• รับข้อมูลรายละเอียดของลูกค้าเบื้องต้นและส่งต่อหน่วยงานที่เกี่ยวข้อง.
• ติดตามลูกค้ากรณีลูกค้ามีการเลื่อนนัดรับมอบกุญแจห้องชุด.
• จัดทำเอกสารส่งมอบกุญแจห้องชุด.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• อายุ 23-40 ปี.
• วุฒิ ป.ตรี ขึ้นไป ทุกสาขา.
• มีประสบการณ์ในสายงานลูกค้าสัมพันธ์หรืองานบริการลูกค้าอย่างน้อย 1 ปี.
• สามารถสื่อสารภาษาอังกฤษได้ (ฟัง/พูด/อ่าน/เขียน).
• มีทักษะในการสื่อสารที่ดีและบุคลิกภาพดี.
• ทัศนคติเชิงบวกและมีใจบริการ.
• สามารถทำงาน 6 วัน/สัปดาห์ได้.

Experience:

1 year required

Skills:

Service-Minded, English

Job type:

Full-time

• ดูแลประสบการณ์ของคนไข้ตั้งแต่เข้ารับบริการที่คลินิก.
• ประสานงานกับ Reception และทีมพยาบาล.
• ติดตามลูกค้าผ่านระบบไลน์ของทีมแล็บ ให้ข้อมูลเกี่ยวกับการรักษาและตัวอ่อน.
• แนะนำแพ็คเกจการรักษาและให้ข้อมูลเพิ่มเติมเกี่ยวกับการรักษา.
• ดูแลและให้กำลังใจลูกค้าในกรณีผลการตรวจไม่เป็นไปตามคาด.
• ดูแลลูกค้า VIP และให้การสนับสนุนด้านจิตใจ.
• ประสานงานกับลูกค้าต่างชาติและเอเจนซี่เพื่อให้เกิดความเข้าใจตรงกัน.
• ประเมินความพึงพอใจหลังรับบริการและนำผลไปปรับปรุงการบริการ.
• เพศหญิง อายุ 24-35 ปี.
• ปริญญาตรีหากจบสาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ การจัดการ หรือสาขาที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับงานลูกค้าสัมพันธ์ทางด้านคลินิก โรงพยาบาล.
• สื่อสารภาษาอังกฤษได้ดี มีคะแนน TOEIC ขั้นต่ำ 500 คะแนน.
• บุคคลิกหน้าตาดี มีใจรักงานบริการ มีมนุษย์พันธุ์ที่ดี.
• แก้ไขเฉพาะหน้าได้ดี มีทักษะในเข้าหาลูกค้า.
• หากมีประสบการณ์ด้าน CRM, Customer Service หรือธุรกิจสุขภาพ จะพิจารณาเป็นพิเศษ.
• ใช้เครื่องมือบน Line@/ Facebook/ Instagram ได้.
• สามารถใช้โปรแกรมคอมพื้นฐานได้ เช่น WMD,Google Calender, MS Office.
• สามารถทำงานเป็นทีมได้มีความเข้าใจลูกค้าในเชิงของความรู้สึกและอารมณ์มีทักษะในการสื่อสารและการเจรจาต่อรองยอดเยี่ยม.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่มีชื่อเสียงในด้านการแพทย์เฉพาะทาง พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายอาชีพ พร้อมสวัสดิการที่ดีและสภาพแวดล้อมการทำงานที่เป็นมิตร.
• ค่าตอบแทนพิเศษ.
• ประกันชีวิต.
• ประกันสุขภาพ.
• เงินโบนัสตามผลงาน.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• Incentive รายเดือน.
• ปรับเงินเดือนประจำปี.
• โบนัสประจำปี.
• OT.
• ฝึกอบรม.

Experience:

1 year required

Skills:

Recruitment, Leadership Skill, YouTube, XML, English

Job type:

Full-time

• Morning Shift: 2 AM - 11:30 AM.
• Afternoon Shift: 5 PM - 2:30 AM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk, or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/jobs/d39c0b5d-0cdf-47c2-a29b-f175f367c684.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

2 years required

Skills:

Recruitment, Leadership Skill, YouTube, English, Spanish

Job type:

Full-time

• São Paulo - 4:00 PM 1:00 AM.
• Mexico City - 1:00 PM 10:00 PM.
• Buenos Aires - 4:00 PM 1:00 AM.
• Bogotá - 2:00 PM 11:00 PM.
• Lima - 2:00 PM 11:00 PM.
• Santiago - 3:00 PM 12:00 AM.
• Monterrey - 1:00 PM 10:00 PM.
• Caracas - 3:00 PM 12:00 AM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/jobs/f0bf50fe-dbe1-4ae7-9022-edeb0b07e1bf.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

1 year required

Job type:

Full-time

• The Customer Experience Executive is responsible for nurturing newly active customers after their first transaction, ensuring they achieve early value and complete their second order within the expected timeframe. This role focuses on proactive engagement, experience validation, and personalized follow-ups to drive repeat usage, reduce early churn, and increase customer lifetime value (LTV).
• Early Lifecycle Engagement & Retention Proactively engage first-time customers through calls and emails to encourage completion of their second orders. Guide customers ...
• Bachelor's degree in Business, Communications, Marketing, or a related field. 1-3 years of experience in customer experience, customer success, onboarding, or retention roles. Strong communication and relationship-building skills with a consultative mindset. Comfortable conducting structured interviews and guiding customers through next steps. Data-aware and able to track customer behavior, timelines, and engagement outcomes. Experience in SaaS, logistics, e-commerce, or subscription-based services is a strong advantage. Location: Pink Line MRT: Chaeng Watthana 14 station Exit on the Big C side and take a motorcycle taxi from there. Map: https://maps.app.goo.gl/P9q1hb3SVyadWE8Y7 Benefits of working with us: TOEIC language allowance Performance bonuses Health insurance Company holidays Free parking Quarterly parties and career growth opportunities If you have any questions or need further information, please add us on Line: @915bksen or click: https://lin.ee/RFgfQPF.

Skills:

Product Development, Industry trends, Recruitment, Leadership Skill, YouTube

Job type:

Full-time

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Conducting customer meetings and demonstrating the product.
• Maintains relationships with clients by providing/researching for good support, information, guidance, and new business opportunities.
• Planning sales strategies to propose to the Sales team and designing activities and plans for sales.
• Monitor competition, economic indicators, and industry trends.
• Manage relationships with key principals through frequent communication and reporting, emphasizing on an update of product market situation, and product development in the market.
• Maintain the CRM for opportunities and contact management.
• Submits standard sales metrics, such as, weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis.
• Other tasks assigned by the CEO.
• Required Skills and Experience.
• 3+ years related sales experience (experience selling software solutions is preferred, but experience in the Recruitment industry will also be considered).
• Fluent English and Spanish.
• Additional languages (French) big plus.
• Strong territory and contact management skills.
• Excellent consultative and solution-selling skills.
• Working technical knowledge of software components.
• Proven leadership skills in both independent and team environments.
• Staffing and Recruiting market knowledge is preferred.
• Superb communication skills (written and verbal).
• High energy levels, a high degree of integrity, self-motivated, positive attitude, proactive approach to work, confidence.
• Demonstrated success in a B2B sales environment.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• https://manatal.careers-page.com/jobs/2c1ec6aa-18a2-443e-b77a-c41b1c870b3b.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Skills:

Product Development, Industry trends, Recruitment, Leadership Skill, YouTube

Job type:

Full-time

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Conducting customer meetings and demonstrating the product.
• Maintains relationships with clients by providing/researching for good support, information, guidance and new business opportunities.
• Planning sales strategies to propose to the Sales team and designing activities and plan for sales.
• Monitor competition, economic indicators, and industry trends.
• Manage relationship with key principals through frequent communication and reporting, emphasizing on an update of product market situation, and product development in the market.
• Maintain the CRM for opportunity and contact management.
• Submits standard sales metrics, such as, weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis.
• Other tasks assigned by the CEO.
• 1 - 5 years related sales experience (experience selling software solutions is preferred, but experience in the Recruitment industry will also be considered).
• Strong territory and contact management skills.
• Excellent consultative and solution-selling skills.
• Working technical knowledge of software components.
• Proven leadership skills in both independent and team environments.
• Staffing and Recruiting market knowledge is preferred.
• Superb communication skills (written and verbal).
• High energy levels, a high degree of integrity, self-motivated, positive attitude, proactive approach to work, confidence.
• Demonstrated success in a B2B sales environment.
• Competitive Salary & Loads of opportunities.
• Commissions.
• More responsibilities & Learn fast and more in a challenging environment.
• International work environment.
• A pioneering mindset of innovative people around.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• https://www.careers-page.com/manatal/job/QX6Y4V9Y.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

1 year required

Skills:

Recruitment, Leadership Skill, YouTube, English, Spanish

Job type:

Full-time

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• Customer Support Executive (Spanish & Thai Speaking - Afternoon) | Manatal Co LTD.
• Watch our Demo https://www.youtube.com/watch?v=-GG1GqXkAKQ https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Skills:

Sales

Job type:

Full-time

• ให้บริการลูกค้าประจำบูธ โดยแนะนำผลิตภัณฑ์ WiFi และ SIM รวมถึงให้คำแนะนำการใช้งาน.
• ให้บริการลูกค้าอย่างสุภาพ รวดเร็ว และเป็นมืออาชีพ เพื่อสร้างความพึงพอใจสูงสุด.
• ดูแลความเรียบร้อยของบูธ สินค้า และอุปกรณ์ ให้มีความพร้อมในการให้บริการอยู่เสมอ.
• รับผิดชอบยอดขายประจำกะ และดำเนินการเพื่อให้บรรลุเป้าหมายที่กำหนด.
• บันทึกข้อมูลลูกค้าและประเด็นปัญหา เพื่อรายงานและปรับปรุงการให้บริการ.
• ติดต่อประสานงานกับทีมงานที่เกี่ยวข้อง เพื่อให้การบริการเป็นไปอย่างมีประสิทธิภาพ.
• ให้บริการลูกค้าผ่านช่องทางออนไลน์ (Chat / โทรศัพท์) และดำเนินการปิดการขาย.
• เวลาทำงาน (Working Hours).
• ปฏิบัติงานเป็นกะ (Shift) ได้แก่ กะเช้า กะบ่าย และกะดึก.
• รวมวันหยุดสุดสัปดาห์และวันหยุดนักขัตฤกษ์ (ตามตารางที่บริษัทกำหนด).
• หยุด 2 วันต่อสัปดาห์ และมีวันหยุดชดเชยตามนโยบายบริษัท.
• วุฒิการศึกษา ระดับมัธยมศึกษาตอนปลาย / ปวส. / ปริญญาตรี หรือสาขาที่เกี่ยวข้อง.
• บุคลิกภาพดี มีมนุษยสัมพันธ์ และมีใจรักงานบริการ.
• สามารถสื่อสารภาษาอังกฤษได้ในระดับดี (หากมีทักษะภาษาญี่ปุ่นหรือภาษาจีน จะพิจารณาเป็นพิเศษ).
• สามารถปฏิบัติงานเป็นกะ และทำงานในวันหยุดได้.
• มีทักษะในการบริหารจัดการงานหลายด้าน (Multi-tasking) และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
• หากมีประสบการณ์ด้านงานขาย งานบริการลูกค้า หรือธุรกิจที่เกี่ยวข้อง จะได้รับการพิจารณาเป็นพิเศษ.
• ค่าตอบแทนและสวัสดิการ (Benefits).
• เงินเดือนตามประสบการณ์.
• ค่าคอมมิชชั่นตามผลงาน.
• วันหยุดตามกฎหมายแรงงาน.
• โอกาสพัฒนาทักษะในสายงานบริการและการขายระดับสากล.

Skills:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Bangkok, Thailand.
• Full-time.
• Workplace: on_site.
• Department: Customer Service.
• Company Overview.
• CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
• Reporting Line: Reports directly to the Head of Customer Support.
• Location: BKK, Thailand.
• General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
• Effectively manage company communication channels, including live chat, emails, and phone calls.
• Identify and assess customers' needs to ensure a high level of satisfaction.
• Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
• Provide timely and accurate support to clients within the specified time frame.
• Maintain and update CRM records with all customer interactions and actions taken.
• Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
• Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
• Work independently as well as collaboratively in a team environment.
• Adhere to standard operating procedures and company policies at all times.
• Proven experience in a customer support or client service role.
• Previous experience or background in Forex trading or the financial markets is a strong advantage.
• Excellent command of English and Thai both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong phone communication skills with active listening abilities.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication, problem-solving, and presentation skills.
• Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
• Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
• Competitive Salary along with KPI Bonus.
• Night Shift Allowance.
• Growth Opportunities.
• Collaborative Team.
• Apply.
• Apply at CXM Direct LLC](https://apply.workable.com/cxmdirect/j/052C230381/apply).

Skills:

Social media, English

Job type:

Full-time

• Chatuchak, Thailand (Hybrid).
• Full-time.
• Workplace: hybrid.
• Department: Operations.
• Respond to customer queries promptly and professionally.
• Communicate solutions and information to merchants and consumers effectively.
• Route escalations to the appropriate channels.
• Engage in training and development initiatives to improve technical and soft skills.
• Ensure timely follow up and ensure exceptional service to meet the overall business goals.
• Will be required to work rotating shifts, including weekends and public holidays.
• Good to have previous experience in providing exceptional customer service.
• Strong background in logistics, both air and road transport is a plus.
• Experience in e-commerce and start-up environments will be highly advantageous.
• Proficiency in using various communication channels such as E-mail, Chat, and Social Media.
• Fresh grads are welcome to apply.
• English proficiency is a MUST.
• Apply.
• Apply at Teleport](https://apply.workable.com/teleport-careers/j/74531ABDE1/apply).

Experience:

3 years required

Skills:

Microsoft Office, Negotiation, Power point, Purchasing, Salesforce

Job type:

Full-time

• Work closely with Product Management, Marketing, and Sales teams to develop and execute promotional campaigns and customer retention initiatives.
• Analyze customer purchasing trends and recommend strategies to maximize account value and customer satisfaction.
• Oversee the end-to-end sales order process and ensure accuracy and completeness of order documentation.
• Coordinate with Sales, Supply Chain, Logistics, Finance, and other relevant departments to ensure timely order fulfillment and delivery.
• Investigate and resolve order discrepancies, delivery issues, and customer complaints in a professional and timely manner.
• Serve as a primary point of contact for customers regarding products, services, orders, and after-sales support.
• Manage escalated customer inquiries and complaints, ensuring timely resolution and customer satisfaction.
• Maintain accurate customer records, contracts, agreements, quotations, and order-related documentation.
• Utilize and maintain CRM systems (Salesforce preferred) and other business software to ensure data accuracy and reporting integrity.
• About you.
• Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
• Minimum 3-5 years of experience in Customer Service, Customer Care, Sales Support, Order Management, or related functions.
• Good command of written and spoken English.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience working with CRM systems, preferably Salesforce.
• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in order processing, reporting, and documentation.
• Strong problem-solving and analytical skills with the ability to resolve customer and operational issues effectively.
• Ability to work collaboratively with cross-functional teams in a fast-paced environment.

Job type:

Full-time

• Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
• Guide customers in leveraging the company's learning programs, tools, and platforms effectively.
• Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
• Provide insights and recommendations based on customer data, feedback, and learning outcomes.
• Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

Experience:

8 years required

Skills:

Leadership Skill, Cloud Computing, SAS, English

Job type:

Full-time

• Engage with targeted customers and prospect accounts to position and sell SAS Marketing solutions.
• Develop strategies to modernize customer engagement for strategic clients.
• Build and maintain relationships, influencing long-term strategies and engaging with C-level decision-makers.
• Provide expertise in industry, business, and marketing technology to close deals in your assigned territory.
• Support lead-generation activities and integrate strategies into account plans, qualifying based on business and technical fit.
• Develop opportunities and create compelling proposals to communicate the value of SAS solutions, collaborating with internal teams.
• Drive the closure of complex sales and assist with pricing and licensing negotiations.
• Required.
• 8+ years of experience in solution selling within enterprise software or marketing technology space.
• Strong consultative selling skills: understand customer goals, identify value drivers, and present to executives confidently.
• Experience of building executive and director-level relationships by addressing business-critical problems and outcomes.
• Ability to proactively search for marketing opportunities and ensure customer satisfaction.
• Attention to detail while focusing on long-term vision and anticipating potential roadblocks.
• Passionate and collaborative team player with self drive and a strong work ethic.
• Good knowledge of sales techniques, software acquisition cycles, and territory dynamics.
• Strong communication skills in English (spoken and written), ability to work independently and in teams, and has ability to travel internationally 30-50%.
• Bachelor's degree preferably in Business, Marketing, Computer Science, or quantitative field.
• Equivalent combination of education, training and experience may be considered in place of the above qualifications.
• You're curious, passionate, authentic and accountable. These are our values and influence everything we do.
• Diverse and Inclusive.
• At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here.
• SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].
• customerintelligence.
• SAS.
• Options.
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Experience:

3 years required

Skills:

Microsoft Office, English, Thai

Job type:

Full-time

• We are seeking an experienced and detail-driven Senior Customer Service Executive to strengthen our Ocean Export team.
• In this role you will manage complex export shipments end-to-end, act as an escalation point for the customer service team, and serve as a trusted partner to our key accounts.
• You will work closely with Operations, Pricing, carriers, and our overseas network to ensure export service delivery consistently exceeds client expectations.
• Manage the end-to-end handling of complex and high-value ocean export bookings, from receipt of instructions through to final documentation and departure confirmation.
• Audit and verify export documentation - bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists - for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and customer complaints.
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Skills:

English, Thai

Job type:

Full-time

• Receive and process customer orders for trucking services.
• Enter and manage orders in TMS and CW1, (Excel).
• Monitor and follow up on job status and provide timely updates to customers.
• Act as the primary point of contact for assigned customers and internal teams.
• Coordinate with trucking operations teams to ensure smooth execution.
• Investigate delays, identify root causes, and provide solutions or mitigation plans.
• Handle customer complaints, perform checks, and ensure proper resolution.
• Support handling of challenging or key accounts.
• Maintain strong relationships and understand customer business needs.
• Proactively track shipments and communicate any deviations from plan.
• Ensure timely and accurate documentation and data entry.
• Ensure high level of customer satisfaction and service.
• Drive continuous improvement in processes and customer interactions.
• Perform other duties as assigned by the Manager.
• Knowledge of transportation and freight forwarding processes is an advantage.
• Proven Experience in Customer Service within logistics or trucking industry.
• Fluent in English (written and spoken).
• Chinese Language skills are an advantage.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to make sound decisions under pressure and adapt to dynamic operational challenges.
• REQUIRED SKILLS.
• Customer-oriented mindset with problem-solving ability.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Good coordination and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with TMS / CW1 systems is an advantage.
• Attention to detail and high level of accuracy.
• Ready for your next career opportunity? Apply directly through our company HRIS using the link below. We look forward to reviewing your application!.

Job type:

Full-time

• Coordinate outbound call projects for customer feedback.
• Communicate and resolve tech/product related questions.
• Follow company's transcript to communicate with customers (outbound and inbound).
• Manage customer complaints/requests and submit tickets/create tasks for relevantbusiness units to follow up with issues.

Experience:

5 years required

Skills:

Microsoft Office, ERP, SAP, English, French

Job type:

Full-time

• Customer Service and Complex Case Management.
• Manage complex, high-value or strategically important customer accounts and ensure accurate, timely order fulfilment for domestic and international customers.
• Take the lead in resolving sensitive, escalated or high-impact customer complaints, supply constraints and delivery issues with minimal supervision.
• Make operational decisions within approved policies and recommend options to the Customer Service & Logistics Lead when business trade-offs or exceptions are required.
• Analyse customer feedback and recurring concerns, identify trends and coordinate corrective actions with relevant functions.
• Support customer retention and long-term relationships by proactively identifying service risks and improvement opportunities.
• Logistics and Cross-functional Coordination.
• Coordinate end-to-end outbound logistics, including order processing, inventory distribution, warehouse execution and transportation.
• Manage multiple priorities and high-volume workloads while maintaining service quality and deadlines.
• Work closely with Sales, Marketing, Supply Planning, Warehouse, Logistics, Finance and other functions to resolve complex issues and improve customer experience.
• Anticipate delays, stock constraints and fulfilment risks, propose solutions and escalate material business impacts to the Customer Service & Logistics Lead.
• Performance Analysis, Systems and Governance.
• Track and analyse Customer Service and Logistics KPIs, identify root causes and provide actionable recommendations to the Customer Service & Logistics Lead.
• Prepare and validate operational reports, including Actual Sales, Back Orders and an other customer service report.
• Execute advanced SAP S4/HANA SD/MM transactions and act as an operational subject-matter resource for systems and tools.
• Create and maintain product and customer master data in the local ERP system in accordance with governance requirements.
• Ensure compliance with company policies, service protocols, legal requirements, work instructions and control standards within assigned processes.
• Operational Expertise and Continuous Improvement.
• Identify process gaps and lead agreed improvements, including innovation, synchronisation, digitisation and simplification initiatives.
• Develop and maintain SLAs, work instructions, knowledge materials and process documentation, and support operational deployment.
• Provide process training, onboarding support and day-to-day operational guidance to Customer Service & Logistics Executives when assigned by the Customer Service & Logistics Lead.
• Support the implementation of operational changes and monitor adoption and effectiveness.
• Perform other duties assigned by the Customer Service & Logistics Lead or Supply Chain Manager.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• At least 5 years of experience in customer service, logistics, order management or supply chain, including experience handling complex operational cases.
• Strong proficiency in SAP ECC6 or a comparable ERP system and Microsoft Office, particularly Excel.
• Experience in KPI analysis, process improvement, master-data management or customer-service technology is preferred.
• Experience with order-management systems, payment gateways or e-commerce processing is an advantage.
• Key Skills & Competencies.
• Strong customer focus with a proactive, solution-oriented and continuous-improvement mindset.
• Professional communication, emotional intelligence and conflict-resolution skills, including effective English communication.
• Ability to analyse complex issues systematically, consider end-to-end business impact and provide effective solutions quickly.
• Ability to manage multiple priorities, high-volume work and deadlines consistently in a fast-paced environment.
• Strong cross-functional collaboration and influencing skills.
• Ability to challenge the status quo constructively, support change and adapt with a long-term business perspective.
• Ability to provide operational guidance and knowledge transfer without formal people-management accountability.
• We appreciate your interest in joining our team and encourage you to submit your application. Please note that only shortlisted candidates will be contacted for further discussion.
• Thank you for considering a career with us!.

Skills:

Social media, Russian

Job type:

Full-time

• To provide, coordinate, and assist owners, clients, and guests of Lifestyle Services with their inquiries regarding Laguna in general as part of the after sales service. This could include: finance related or legal related or estate management related or property services related or after sales promotions related - in which case you will act as coordinator with the relevant party for the information.
• Work may include in person service at the Lifestyle HUB, emails, phone calls, or other social media network, etc. The position may require work on a weekend day and pos ...
• Hands-on experience in a similar position with good service mind. Have good communication skills and ability to actively listen to client requests and needs along with being organized and capable of managing timely requests and follow-ups.
• Ensures good quality of services and hospitality within Lifestyle Services Hub department, Capable of handling stressful situations well. Works well alone as well as part of a larger team.

Skills:

Business Development, Project Management, Service-Minded, English, Thai

Job type:

Full-time

• Run customer relationship management process as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity for continuous program.
• Become an expert in Platform and educate customers on the use and benefits of our products.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth.
• Conducting in-depth needs assessments to better understand each client's requirements.
• Be a customer advocate while capturing customer feedback and reporting requests to related teams.
• Work closely with Sales, Project Manager, and other related teams to ensure an exceptional customer experience and take care of any customer issues.
• Collaborate with product team and related stakeholders to ensure the feedback of the customer is always considered in product/feature development.
• Monitor and Analyze Customer Behavior to improve Customer Success Strategy.
• Collaborate, problem-solve, and/or strategize upcoming client meetings with team members.
• Maintain Customer database and keep it up to date for more effective marketing campaigns and better customer relationships.
• Great Service-minded attitude and positive thinking.
• Comfortable working across multiple departments in a deadline-driven environment.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Analytical, process-oriented, and growth mindset.
• Ability to respond and work under tight timelines with flexible working hours (urgent support may be required after hours).
• Strong verbal and written communication, strategic planning, and project management skills.
• Ability to deliver regular updates clearly.
• Understanding of Internet and web applications with a desire to learn new technologies.
• Good English and Thai written and verbal communication skills.
• Proficient in MS office.
• Bachelor degree in any related field.
• Experience in Customer Relationships, Sales Support, Business Development at least 3 years (direct experience supporting public company will be an advantage).