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Experience:

3 years required

Skills:

Project Management, Industrial Design, Interior Design, Procurement, Branding

Job type:

Full-time

• Expanded responsibility to oversee all service center look & feel, including layout, zoning, interior design, customer flow optimization, signage, and facility readiness across Thailand and Indochina.
• New responsibility to lead renovation projects, coordinate with vendors, property team, and Suwon to ensure alignment with global CI standards.
• Drives continuous improvement by transforming operational feedback and customer pain points into upgraded enhanced service touchpoints both all online channels and serv ...
• Direct influence on NPS uplift, customer journey satisfaction, and brand consistency, supporting 2026-2027 CX strategy.
• Role and Responsibilities.
• Lead the service center environment design, ensuring consistency with Samsung CI and branding, and global retail/service guidelines.
• Plan and execute renovation, layout redesign, signage development, and facility improvements for all CS touchpoints.
• Conduct customer journey mapping, focusing on physical experience (welcome, queue, waiting, repair, payment).
• Work with Property and CS Suwon, vendors, and ASC partners to ensure cost-efficient renovation and deployment.
• Perform regular facility audits, identify gaps, and drive corrective action plans.
• Support new service model rollouts, e.g., Express Repair zone, Premium Service areas, Smart Corner.
• Review design proposals for new customer experience initiatives (e.g., Smart Queue, kiosk, digital wall, SC+ journey).
• Manage annual renovation budget, procurement, and project timelines.
• Skills and Qualifications.
• Bachelor's Degree in Industrial Design, related to Service Design, or related fields.
• 5-8 years' experience in service marketing and communication, service center design, or any store improvement projects.
• Strong skills in space planning, layout drafting, customer flow design, and project management.
• Ability to work with contractors, procurement, and cross-functional stakeholders.
• Knowledge of branding, customer touchpoint design, signage systems, and facility standards.
• Understand interior design, construction drawing, mechanical and electrical drawing, and strong presentation skills.
• Customer-centric mindset with strong attention to detail.
• Experience in multisite rollout is an advantage.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Skills:

Financial Analysis, Power point, Accounting, Energetic, English, Thai

Job type:

Full-time

• Wealth Management has become one of the fastest-growing areas in the global financial industry due to the increasing number of high net worth population and hence demands for the service. Kiatnakin Phatra Securities is a leading onshore wealth manager with a total clients' asset under advisory of over 700 billion baht.
• CSA is an assistant working closely with our Financial Consultants ("FC") who provide holistic financial services and solutions to high-net-worth clients.
• This role provides individuals with essential skills, experience, and exposure to va ...
• Role and Responsibilities / หน้าที่ความรับผิดชอบ.
• Preparing, processing and completing all documents for onboarding new clients and opening account for all relevant investment products as well as all the administrative work.
• Respond to all client enquiries and provide resolution to most issues and requests.
• Assisting FC on executing clients' orders covering both banking and investment transactions.
• Building and maintaining strong relationships with FCs and clients by delivering exceptional services.
• Assisting FC in servicing and analyzing financial products for clients.
• Defining and creating tailored presentations/pitch documents by liaising with the respective FC and co-ordinate with pitch teams such as Investment Consultant ("IC").
• Collaborating with other departments to ensure seamless delivery of services to clients.
• Mentoring, motivating and guiding junior/mid level team members both within and outside own team, including assisting them in identifying potential errors, addressing challenges, and finding solutions.
• Always ensuring the compliance with internal and external regulations and policies.
• Thai Nationality.
• Education background in Finance, Accounting, Economics or related files.
• New graduated are welcome.
• Willing to work in this position for at least 2.5-3.0 years.
• Required to obtain IC Licenses (P1, P2, P3) within the probation period.
• Excellent communication and interpersonal skills with a good team player mindset.
• Detail-oriented, well-organized, fast leaner, ambitious, energetic, proactive.
• Able to effectively manage workload and deliver work under time constraint and pressure.
• Good command of written and spoken English.
• Knowledge of PC and Microsoft applications (Word, Excel and Power Point).
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

Experience:

3 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Permanent role.
• Based in Suanluang District, Bangkok.
• Reports to the Service Operations Manager.
• Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction.
• Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action.
• Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy.
• Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures.
• Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility.
• Manage the facility to achieve target revenue generation by maintaining Service department efficiently.
• What you will need to be successful in this role.
• University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent.
• Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business.
• Good leadership and motivational skills.
• Analytical, critical thinking and problem solving abilities.
• Good spoken and written English skills.
• Apply today and join us to build what's next.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

Experience:

2 years required

Skills:

Quality Assurance, Assurance, Swift

Job type:

Full-time

What we do: FASTSHIP is Thailand's leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease. Over 200 destinations in the services 25 unique logistics services offering 20 service points throughout Thailand Job Summary Manage and control front-end customer ser ...

Experience:

2 years required

Skills:

Business Development, Quality Assurance, Problem Solving, Power point, Assurance

Job type:

Full-time

JOB SUMMARY Responsible for providing quality and efficient customer service to the Marriott Vacation Club, Asia Pacific (MVCI) members, MVCI properties, the MVCI Sales Offices through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counselling, training, and problem solving. To assist and manage Members issues in timely manner and completing resolution and to serve as a resource for members relating to the MVCI product, usage and resort information. CORE WORK ACTIVITIES 1. Provides daily direction and communication to ...