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Skills:

Usability Testing, Compliance, English

Job type:

Full-time

• Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field.
• 10+ years of relevant experience in consumer-facing business domains.
• Expert in Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.).
• But, also has experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Ability to demonstrate critical thinking beyond business requests.
• Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English).
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.
• Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals.
• Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business.
• Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams.
• Leads projects that are collaborations with other stakeholders.
• Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution.
• Expertise at evaluating research opportunities, particularly with ambiguous requests e.g. importance, urgency, and impact.
• Ability to manage, challenge and shape inbound research requests, and propose solid research projects or programs.
• Excellent project execution, while exploring alternate methods, mixed methods and innovative approaches.
• Deep understands of the pros and cons of quantitative and qualitative research - and use of this knowledge to direct projects to appropriate methods.
• Deep expertise in at least one domain (eg. Pricing), a user type (eg. Business traveler) or a method (eg. Diary Study), being the "go-to person" on the research team for this.
• Triangulation of findings, methods, and theories within a project to ensure reliability and depth of insight.
• Ability to maximize the value and efficiency of research by applying secondary research and expert inspection methods.
• Solid knowledge of various software tools common in the field (e.g. for surveys, diary studies, analysis), and ability to apply the right tool to the problem.
• Solid knowledge of GDPR, data compliance and ethics that is present in all of their activities.
• Drives cross discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines with clear commitment to shared ownership.
• Shows excellent communication skills; tailored communication style for different audiences, concise and to the point, open to take input and feedback.
• Contributes to the communication and implementation of agreed standards of research excellence across the organization.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

11 years required

Skills:

English

Job type:

Full-time

• Lead and develop a comprehensive business strategy for various product portfolios, e.g., Stickers, Music Content, Digital Product Subscription, and Online Aggregator Platform, to drive revenue and engagement.
• Oversee the Consumer Business, ensuring diverse, high-quality, engaging partners in every business.
• Identify and develop partnerships with external parties, e.g., artists, brands, and content creators, to expand and scale our businesses.
• Collaborate with internal teams, including Product, Marketing, Design, and Engineering, to enhance the user experience and optimize monetization strategies.
• Lead the analysis of market trends, user behavior, and competitor strategies to identify new growth opportunities.
• Manage and ensure pricing strategies and promotions and review seasonal campaigns to maximize sales.
• Work with the PMO team to track performance metrics, optimize business offerings, and refine business strategies.
• Lead a team and oversee budgeting, forecasting, and operational execution for the business unit.
• Bachelor's degree in Business, Marketing, Media, or a related field; MBA is a plus.
• 10+ years of experience in digital content monetization, licensing, or business development, preferably in entertainment, gaming, or mobile platforms.
• Strong understanding of character IP, digital goods, and microtransactions.
• Proven ability to drive content sales, user engagement, and revenue growth.
• Experience managing relationships with artists, designers, and content creators.
• Excellent negotiation, communication, and strategic thinking skills.
• Data-driven mindset with experience in using analytics to inform business decisions.
• Experience working with business partners and operational outsourcing.
• Professional proficiency in English, both written and verbal; Japanese proficiency is a plus.
• LINE Thailand Head Office, Gaysorn Tower, Bangkok.

Skills:

Market Research, Research, Assurance

Job type:

Full-time

• Product Strategy and Vision: Develop and articulate a clear product vision and strategy for Bitkub Academy aligned with the company's overall objectives and market trends.
• Product Development: Lead the end-to-end product development process, from ideation and requirements gathering to launch and iteration, ensuring timely delivery of high-quality digital products.
• User Experience (UX) and User Interface (UI) Design: Collaborate with designers and ...
• Cross-Functional Collaboration: Work closely with stakeholders, including developers, designers, content creators, and marketing teams, to prioritize features, resolve issues, and ensure alignment with business goals.
• Market Research and Analysis: Conduct market research, competitor analysis, and user feedback analysis to identify opportunities for product innovation and improvement.
• Product Roadmap Management: Define and maintain the product roadmap, backlog, and release plans, ensuring alignment with strategic priorities and resource availability.
• Quality Assurance: Collaborate with QA teams to define acceptance criteria, conduct user acceptance testing (UAT), and ensure the quality and usability of the products.
• Performance Tracking and Optimization: Monitor product performance metrics, analyze user behavior data, and iterate on features to optimize user engagement, retention, and satisfaction.
• Product Evangelism: Act as a champion for Bitkub Academy products, conducting product demonstrations, training sessions, and workshops for internal teams and external stakeholders.
• Bachelor's degree in Computer Science, Business Administration, Marketing, or related field. Advanced degree or relevant certifications are a plus.
• Proven experience 1-2 years in product management or related roles, preferably in the education or technology industry.
• Basic knowledge of education principles, cryptocurrency, and blockchain technology is required. Experience in these domains is highly desirable.
• Strong understanding of UX/UI design principles and experience with design tools such as Adobe XD, Sketch, or Figma.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex ideas to diverse stakeholders.
• Analytical mindset with the ability to leverage data and insights to drive product decisions and optimizations.
• Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• Agile/Scrum certification and experience working in an Agile development environment is preferred.
• Passion for innovation, learning, and staying abreast of emerging trends and technologies in the education and cryptocurrency space.

Experience:

3 years required

Skills:

Research, Data Analysis, Compliance

Job type:

Full-time

• Define, own, and execute the product vision, strategy, and roadmap for the SCB Easy channel in alignment with business objectives.
• Gather and prioritize product and customer requirements through research, data analysis, and stakeholder collaboration.
• Collaborate closely with cross-functional teams including UX/UI designers, BA, SA, QA, and business stakeholders to deliver high-impact features.
• Act as the primary point of contact for the product team, ensuring clarity of product requirements and priorities.
• Maintain and groom a well-defined product backlog; write clear and actionable user stories and acceptance criteria.
• Monitor product performance and customer feedback, using data to inform decisions and drive continuous improvement.
• Partner with marketing, operations, and customer service to ensure successful go-to-market strategies and product launches.
• Stay informed of digital banking trends, competitor offerings, and emerging technologies to ensure SCB Easy remains innovative and competitive.
• Qualifications Bachelor s or masters. degree in business, Computer Science, Engineering, or related field.
• 3-7 years of experience in product ownership, preferably in digital banking, fintech, or mobile applications.
• Experiences with Figma and can be do some design/prototype to explain the customer journey as one of the detail requirements.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven ability to translate business needs into technical requirements and product solutions.
• Strong communication and stakeholder management skills.
• Experience working with mobile app analytics, A/B testing, and customer journey mapping is a plus.
• Familiarity with compliance, and UX best practices in digital banking is desirable.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

Skills:

WebPack, RESTful, Git

Job type:

Full-time

• Lead and manage the team for the assigned project.
• Use React.js and markup languages like HTML and use it to build user-friendly UI/UX.
• Implement responsive web design principles to ensure the website and applications render well across multiple devices and platforms.
• Design framework for creating user applications that grows with the needs of the company.
• Assist in the development of applications and features that will be put on the web and app, and in internal functions as well.
• Optimize applications for maximum speed.
• Collaborate with back-end developers and web and UI/UX designers to improve usability and other things, including future plans and upgrades.
• Get feedback from, and build solutions for, users and customers.
• Write functional requirement documents and guides.
• Create quality mockups and prototypes.
• Help back-end developers with coding and troubleshooting.
• Ensure high quality graphic standards and brand consistency.
• BSc degree in Computer Science or relevant field preferred.
• Proven work experience as a Front-end developer.
• Hands-on experience with markup languages.
• Experience and proficiency with, but not limited to JavaScript, React, Redux, CSS, and jQuer.
• Experience with common front-end development tools such as Babel, Webpack, yarn, etc.
• Familiarity with testing and debugging, may it be browser or otherwise.
• Familiarity with RESTful APIs.
• In-depth understanding of the entire web development process (design, development and.
• deployment).
• Knowledge of modern authorization mechanisms, such as JWT.
• Understanding of layout aesthetics.
• Familiarity with code versioning tools such as, but not limited to Git, Docker.
• An ability to perform well in a fast-paced environment.
• Work Location: True Digital Park.

Skills:

Project Management, Creativity, Industry trends

Job type:

Full-time

• Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
• Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
• Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
• Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
• Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
• Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
• Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
• User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
• Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
• Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
• Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
• Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
• Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.