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Job type:

Full-time

• Maintain and update Menu Files for each market.
• Consult with Marketing and Operations on their need for each promotion and new version of the menu that occurs.
• Work with market representatives on the needs for new menu items.
• Work with IT Team, Vendor and reporting team to ensure that new menu items are added to reporting systems.
• Transmit menu files to units, as needed.
• Compose and distribute correspondence to units communicating the changes to their POS screens.
• Maintain Comp/Discount/Payment files for each market.
• Project Management
• Ability to coordinate project related tasks.
• Day-to-day management and execution of assigned projects to meet agreed timescales, quality levels and budgets.
• Preparation of project initiation documents and detailed project plans in partnership with business project owners.
• Ensure all project management governance, controls, and policies are adhered to.
• Provide regular meeting communications and reporting on PSC, current and future.
• Performs other duties and assumes other responsibilities as apparent or as delegated.
• Leads, defines and documents detailed functional & IT system requirements to include use cases and current/future business process definition with a high level of complexity.
• Independently identify and document opportunities to improve or gain efficiencies within our business processes and system applications.
• Driving to succeed critical IT projects which supporting business strategy.
• Timely tracking progress and issues.
• Design, develop, implement and coordinate systems, policies and procedures.
• Identify problematic areas and implement strategic solutions in time.
• Test new versions of custom-developed application prior to distribution.Execute unit test and integration testing and fix bug.
• Help Desk Support.
• Escalate issues to help desk or to external vendors, as needed, when units are dissatisfied with service to achieve resolution.
• Have a solid operational and high level technical understanding of POS and Back of House (BOH) server software used Inthanin as well as unit closing routines to assist in answering questions, as needed.
• Work with other department at the support center to response to requests for changes.
• Training of users & ABSS to support Inthanin.
• Testing / Documentation.
• Participates with POS Support Team during testing of new hardware and software upgrades.
• Complete lab testing of POS upgrades.
• Assist in documentation creation for units.
• Reviews final documents for accuracy prior to distribution.
• Communication to stores for any update from HQ office.
• ประสบการณ์ (ด้าน POS Software อย่างน้อย 4 ปีขึ้นไป): ด้านการพัฒนาและสนับสนุนระบบเทคโนโลยีและสารสนเทศ.
• Project manager.
• Retail Systems / System Integration / Mobile Application skill / Online Platform.
• Business Analyst / Tester Skill / Innovation.
• Train the trainer skill.
• Communicate to business / stores level.
• Able to drive.
• Management skill.

Skills:

Software Development, Automation, Assurance

Job type:

Full-time

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.

Skills:

Assurance, Mobile App Testing, iOS, English

Job type:

Full-time

• Bachelor's degree or higher Computer Science, Information Technology, Computer Engineering, or a related field.
• At least 3 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing.
• Experience with API testing and mobile app testing (iOS and Android).
• Strong analytical and problem-solving abilities.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proficiency in automation programming skills on mobile app and API backend testing, especially with robotframework, postman.
• Understanding of database management systems and SQL for data verification.
• Familiarity with Agile methodology and JIRA tool.
• Ability to work in fast-paced, collaboratively in a team environment and handle multiple tasks simultaneously.
• Good English communication.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Job type:

Full-time

• The API Support Engineer will provide operational and technical support for Krungsri API and all related components. This role ensures high availability, performance, and reliability of API services, working in a 24 7 support model (on-call rotation) to resolve incidents, manage deployments, and ensure smooth release processes. The engineer will collaborate closely with project manager, development, infrastructure, and DevOps teams to maintain operational excellence..
• Provide L3 technical support, investigating and resolving production issues within a ...
• Act as a liaison between parties and collaborate with all teams to solve technical issues.
• Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
• Create and maintain API dashboards and ensure proactive monitoring.
• Identify the impact to business and IT and able to propose the proper solution.
• Act as Release Manager to plan, coordinate, and execute deployments to production environments.
• Participate in 24 7 on-call rotation for incident response and after-hours deployments.
• Bachelor s degree/Master s degree in Information Technology, Software Engineering, Computer Science, Computer Engineering, or related fields.
• 5+ years of working experience in Application Support field.
• Solid understanding of operating systems, networks, and SQL.
• Experience in Java application support, including JVM troubleshooting, performance optimization, and root cause analysis for production issues, would be an advantage.
• Familiarity with shell scripting for automation and operational support would be an advantage.
• Good knowledge about RESTful API, HTTP protocol, OAuth and JSON are preferred.
• Experienced in API test tools such as Postman.
• Knowledge of database technology (MS SQL Server).
• Knowledge of Dynatrace, Kibana, Elastic Search, Log would be advantage.
• Knowledge of Cloud platform, AWS, or OpenShift, DevSecOps/DevOps is a plus.
• Strong experience in performing root-cause analysis and preliminary problem diagnosis with developers and testers.
• Strong experience in identifying and tracking defects with clear steps to reproduce.
• Strong experience of initiating, maintaining, troubleshooting, and resolving errors and technical integration issues.
• Strong experience in tracking issues and reporting to stakeholders.