Experience:

5 years required

Skills:

Microsoft Office, English, French

Job type:

Full-time

• Store Leadership & Operations.
• Support the Store Manager in overall store management including sales, customer service, operations, product, and team performance.
• Ensure daily operations are executed according to brand standards: stock management, security, grooming, CRM, after-sales service, and store maintenance.
• Lead by example on the sales floor to ensure smooth day-to-day operations and support team members as needed.
• Act as Store-In-Charge when the Store Manager is absent.
• Sales Performance & Customer Service.
• Drive individual and team sales performance to achieve or exceed targets.
• Coach and motivate the sales team to deliver an exceptional, personalized customer experience.
• Lead and implement initiatives to grow and retain a strong client base, including developing VIP clients and acquiring new customers.
• Support and encourage clienteling initiatives and CRM activities across the team.
• Stay informed of market trends and provide relevant insights and buying feedback to the Store Manager.
• Monitor product sell-through to optimize inventory performance and seasonal sell-out.
• People Development & Team Management.
• Supervise, coach, and mentor sales staff through regular performance feedback, goal setting, and on-the-job development.
• Conduct regular floor observations, coaching sessions, and morning briefings.
• Foster a strong team spirit based on trust, mutual respect, discipline, and brand values.
• Ensure the team receives regular training in customer service, product knowledge, and selling techniques.
• Assist in organizing team activities and maintaining team morale.
• Handle basic disciplinary issues and escalate to the Store Manager or HR when necessary.
• Minimum 3-5 years of relevant management experience in luxury retail, fashion, or similar customer-facing industry.
• Fluent in English. French is a plus.
• Passionate about fashion, craftsmanship, and luxury service.
• Strong leadership, interpersonal, and communication skills.
• High level of professionalism, integrity, and discretion.
• Proficient in Microsoft Office and CRM systems.
• Flexibility to work retail hours, including weekends and public holidays.

Experience:

5 years required

Skills:

Compliance, Accounting, Taxation, English

Job type:

Full-time

• Oversee the full spectrum of the accounts which include maintains general ledger to include the preparation of journal entries, accruals, accounts analysis and schedules, execute month end closing in a timely manner.
• Coordinates the preparation of financial statements, reports, special analysis etc.
• Establishes and maintains appropriate internal control safeguards to ensure conservation of assets and compliance.
• Ensures records systems are maintained in accordance with generally accepted accounting and auditing standards.
• Analyzes control, expenses and financial statement.
• Ensures compliance with local and Hermes reporting requirements.
• Responsible for all taxation of the company.
• Supervise team members and provide training / guidance.
• Support ad - job mainly related to accountings as assigned by management.
• At least 5 years of relevant experience in retail industry or in similar capacity.
• Tertiary educated in accounting.
• 10 years of relevant experience in a similar capacity is preferred.
• Holding CPD license will be advantage.
• Familiar with financial regulations, solid knowledge of finance, accounting (TFRS, NPAE).
• Must have an experience of closing (GL, Tax).
• Good analytical skills, communication skills and interpersonal skills.
• Ability to motivate teams to produce quality materials within tight timeframes.
• Fluent in English.
• Must be a good team player, pleasant, detail oriented and self motivated.
• Hands on computer knowledge of MS Office and accounting system. SAP, Magnitude experience is preferred.

Skills:

Compliance, Legal, Contracts, English

Job type:

Full-time

• Logistics Management:Plan and manage end-to-end logistics operations.
• Ensure smooth importation with freight forwarders and customs brokers.
• Supervise customs declarations and compliance.
• Oversee quality management (delivery claims, recalls)..
• Warehouse Management:Manage the 3PL Distribution Center for retail and e-commerce.
• Monitor 3PL contract performance and compliance.
• Coordinate with retail teams for planning and deliveries.
• Drive continuous improvements in operations (KPIs, costs, processes)..
• Inventory Management and Compliance:Ensure products meet legal and Hermès-specific standards.
• Audit stock accuracy and security measures.
• Support audits and inspections..
• External Stakeholders Management:Manage contracts with key partners (3PL, insurance, freight forwarders).
• Negotiate with service providers for cost and improvement objectives.
• Maintain relationships and act as the main contact for logistics matters..
• Supply Chain Strategy and Planning:Assist in budget planning and forecasting.
• Manage logistics operating expenses.
• Lead execution of the supply chain roadmap..
• Projects and Sustainability Management:Implement logistics and warehouse projects.
• Oversee phase-out operations and special projects.
• Optimize discussions on sustainability and green logistics..
• University graduate with 5-10 years in logistics and supply chain management, preferably in retail.
• Excellent knowledge of export/import regulations, customs clearance, and logistics operations.
• Strong operational and compliance focus.
• Numeracy and finance understanding (budget planning, external consultant management).
• Organized, flexible, reliable, with strong analytical skills.
• People management skills, ability to lead and motivate.
• Strong interpersonal skills, team player attitude.
• Effective communication and coordination with stakeholders.
• Ability to work independently in a fast-paced environment.
• Fluent in English with excellent communication skills.
• Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.

Skills:

Microsoft Office, English

Job type:

Full-time

• Product training: seasonal trainings and strategic product focused trainings.
• Identify training requirements and develop training materials to suit each store.
• Design and develop effective focused training modules for in-store morning briefings and digital training.
• Strategically plan product training to support the retail teams to drive performances in key metiers.
• Support store openings, Retail animation and ad hoc event when necessary.
• Actively participate in training seminars.
• Training reporting including but not limited to training nomination sheets, training registers, regional training reporting and global training reporting.
• Be the liaison for Hermès international training department and the regional training team.
• Contribute feedback and share best practices on product training related topics.
• Develop effective training programs to improve retail performance.
• Promote self-learning culture for retail teams to advance learning of our products, heritage and know how.
• Fluency in English and Thai, with the ability to deliver sessions in both languages.
• Passionate about training, extensive product knowledge, and a good understanding of retail trends.
• In-depth knowledge of luxury brand standards, products, and client expectation is a plus.
• Clear and confident presentation and communication skills to ensure productive training sessions.
• Proficiency in Microsoft Office, especially Microsoft PowerPoint.
• Able to demonstrate a high level of communication and interpersonal skills, with the ability to multitask.
• Works autonomously and proactively.