Experience:

3 years required

Skills:

Compliance, DevOps, SQL, English

Job type:

Full-time

• Manage software releases across QA Load Test Stage Production environments.
• Execute and support OTA firmware releases.
• Launch and maintain mobile app releases to App Store and Google Play.
• Work with agile teams to build, test, and maintain CI/CD pipeline components.
• Support product NPI onboarding and participate in early sprint planning.
• Cloud Operations Platform SupportAdminister and troubleshoot Microsoft Azure environments.
• Perform L1.5-L2 support activities including monitoring, deployments, rollbacks, and platform health checks.
• Manage migrations across platforms or service providers.
• Ensure proactive performance monitoring and SLA compliance.
• Maintain system documentation, runbooks, and operational best practices.
• Monitoring, Alerting Incident ManagementCreate and manage monitoring/alerting systems for cloud and connected device platforms.
• Lead and support 24x7 major incident management, including on-call support.
• Own end-to-end incident resolution from ticket creation to closure.
• Implement corrective actions to mitigate operational and security risks.
• Conduct periodic user access/security audits.
• Cross-functional CollaborationWork closely with Engineering, Security, and other teams to evangelize Ops best practices.
• Participate in technical bridge calls and RCA sessions.
• Manage UI views for license consumption and performance analytics.
• Gather usage metrics and report insights to stakeholders.
• Required3-5 years of experience in Microsoft Azure cloud systems support.
• Hands-on experience with Azure DevOps tools and pipelines.
• VMs, Storage, Event Hub, Service Fabric Cluster, AKS.
• IoT Hub, Cosmos DB, SQL Server.
• Databricks, Key Vault, Data Lake.
• Experience in CI/CD tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible).
• Familiarity with IoT concepts: telemetry ingestion, processing, data storage, reporting.
• Knowledge of container orchestration (Kubernetes).
• Ability to script with PowerShell and Python.
• Understanding of SQL vs NoSQL databases and operational maintenance.
• Knowledge of monitoring/logging systems (Log Analytics, Splunk, ELK, Prometheus, Nagios, Zabbix).
• Strong analytical thinking and proactive troubleshooting mindset.
• Excellent communication skills in English (written verbal).
• PreferredMicrosoft Azure Fundamentals certification (AZ-900) or Degree in CS / Information Systems.
• Experience managing mobile app releases (App Store / Play Store).
• Experience with connected device platforms (IoT environments).
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
• Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
• NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job type:

Full-time

• Leads and directs concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/programme, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and programme management.
• Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Excellent client-centricity skills and ability to work at client sites.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Ability to manage urgent and complex tasks simultaneously.
• Good business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Good influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Ability to promote project services to both internal stakeholders and external clients.
• Competent in project change management.
• Familiarity with the industry, domain, or technology related to the client's project.
• Strong problem-solving and analytical skills to identify and address issues that may arise during project implementation.
• Project Management degree or equivalent with a relevant related experience.
• Relevant project management certifications preferably PMP.
• ITIL certification is preferable.
• Seasoned project management experience preferably in a multinational professional services environment.
• Seasoned client engagement experience.
• Demonstrated understanding of the project life cycle.
• Demonstrated competency in project change management.
• Seasoned experience managing expectations when balancing alternatives against business and financial constraints.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Job type:

Full-time

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• The Client Success Manager is responsible for building and maintaining the client re ...
• This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.
• Acting as the clients trusted advisor they help the client realize value from their relationship with the organization and ensure the client s relationship experience is a positive one.
• This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.
• What we are looking for.
• Revenue
• In-contract growth by up-sell / cross-sell of NTT Ltd services within the Client Success managed account base
• On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base
• Leadership
• Manage a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering NTT Ltd strategic Client Success Management objectives
• Mentor, coach and manage the performance and professional development of their team of Client Success Management professionals
• Continuously upskill and improve the capability of the Client Success Management professionals in line with Client Success Management strategy
• Clients
• Responsible for ensuring the implementation of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
• Work closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements
• Remain constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required
• Develop and maintain relationships with key strategic clients to promote the value of NTT Ltd.'s Client Success Management offer and enhance understanding of clients strategic needs
• Global Client Success Management Practice
• Contribute to the development of Group Client Success Management strategy and oversees resulting regional delivery programmes
• Ensure alignment to the Client Success Management operating model and strategy across the regional Client Success Management community
• Drive pro-active and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice
• Develop and maintain relationships with cross-functional NTT Ltd stakeholders to promote/evangelise the Client Success Management agenda
• Interpersonal skills with the ability to develop and maintain solid stakeholder relationships (across relevant NTT Ltd cross-functional teams and within client environments where necessary)
• Good communication skills (verbal and written) coupled with good questioning skills
• Demonstrates tactical management and leadership skills and drives standards of performance
• Strategic thinking ability coupled with good planning and execution skills
• Understanding of financial statements and metrics, including revenue, expense control, and growth relative to market
• Ability to interpret complex data/reports, derive business insights and define relevant operating responses
• Understanding of NTT Ltd high-level operating model (how we work and which functions are involved)
• Deep understanding of the NTT Ltd services business and commercial service offerings available
• Good knowledge and understanding of IT service environment, service operations and ITIL practices
• Demonstrates an understanding of and the ability to position partnership offerings (i.e. Managed Services, Support Services, Consulting Services and Technical Services)
• Understanding of NTT s approach to Client Success Management, including the strategic direction and operating model
• Tertiary level qualification such as a business management or equivalent degree
• Certification and/or working knowledge of ITIL practice
• Advanced experience in a Managed Services and/or Outsourcing environment
• Advanced experience in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) IT services environment in a senior managerial role
• Advanced experience in sales and client engagements at senior manager level within a commercial service offering environment.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Skills:

Contracts, Network Administration, Project Management

Job type:

Full-time

• Designs and plans network solutions, including LAN, WAN, data center, and cloud networks.
• Develops network architectures that meet the organization's current and future requirements.
• Configures, deploys, and manages network devices such as routers, switches, firewalls, load balancers, and wireless controllers.
• Implements and maintains network services and protocols.
• Implements and enforces network security measures, including firewalls, intrusion detection/prevention systems, access controls, and VPNs.
• Diagnoses and resolves complex network issues, utilizing advanced troubleshooting techniques and network monitoring tools.
• Analyzes network performance data to identify and address bottlenecks and irregularities.
• Optimizes network performance by analyzing traffic patterns, adjusting configurations, and implementing quality of service (QoS) measures.
• Creates and maintains comprehensive network documentation, including network diagrams, configurations, standard operating procedures, and incident reports.
• Collaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholders.
• Manages/participates in network-related projects, including network upgrades, migrations, and expansions.
• Develops project plans, define objectives, and ensure successful project execution.
• Stays updated with emerging networking technologies and industry trend.
• Works with vendors to evaluate, procure, and manage networking equipment, services, and support contracts.
• Utilizes network monitoring and analysis tools to proactively monitor network health, identify issues, and respond to incidents.
• Erforms any other related task as required.
• To thrive in this role, you need to have: Seasoned understanding of networking concepts, protocols, architectures, and services.
• Seasoned proficiency in configuring and managing network devices such as routers, switches, firewalls, load balancers, and wireless controllers.
• Seasoned knowledge of network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS, and security protocols.
• Seasoned experience with network monitoring and analysis tools.
• Strong documentation and communication skills to convey technical information effectively.
• Seasoned proficiency in network administration and configuration tools.
• Analytical problem-solving skills to diagnose and resolve complex network issues.
• Strong project management skills to lead and contribute to network projects.
• Seasoned familiarity with network security principles and best practices.
• Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
• Network Administration certification (Azure, Google, Amazon) preferred.
• Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial.
• Relevant certifications such as Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), or equivalent certifications are preferred.
• Required experience: Seasoned relevant experience in network engineering or a related role.
• Seasoned experience working in a networking environment.
• Seasoned experience with network security.
• Seasoned WAN and LAN experience.
• Seasoned experience in wireless equipment, protocols, standards, and wireless LAN design.
• Seasoned experience with cloud networking (AWS, Azure, etc.).
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Compliance, Automation, Meet Deadlines

Job type:

Full-time

• Supports the implementation billing operations to maximize effectiveness and accuracy.
• Assists with auditing the integrity and accuracy of data entered into the system.
• Receives details instructions to monitor operation of the billing system.
• Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
• Supports the implementation of written policies and procedures that govern billing operations.
• Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
• Investigate and analyzes any collection matters raised by management.
• Processes new billing files and failed billing files.
• Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
• Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.
• Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
• Performs any other billing operations task as requested by management.
• To thrive in this role, you need to have: Process orientated with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Has planning and organization skills.
• Ability to work under pressure and meet deadlines.
• Verbal and written communication skills.
• Ability to multitask and work independently.
• Ability to produce a high quality of work with meticulous attention to detail.
• Demonstrate high ethics and adherence to company values.
• Ability to prioritize and manage expectations.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.
• Academic qualifications and certifications: Bachelor's degree or equivalent in Finance or Accounting or related field.
• Required experience: Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist.
• Entry level experience working with internal and external stakeholders.
• Entry level experience auditing processes, financial information and systems.
• Entry level experience working with the MS Office Suite, including MS Excel and MS Word.
• Hands-on billing application knowledge and experience.
• Entry level experience with tools such as SQL.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Java, Scrum, Perl

Job type:

Full-time

• Develops applications that effectively accomplish client objectives and user needs.
• Designs and writes code for applications and maintain applications databases.
• Analyzes and edits existing software applications to improve and optimize functionality, fix problems, and enable their use on new hardware platforms.
• Remodels and adapts applications as needed to optimize performance.
• Identifies specific client needs and preferences related to the application.
• Tests applications extensively to ensure they are error and bug-free.
• Installs applications and acts as technical advisor.
• Communicates with relevant internal technical stakeholders to obtain information on project limitations, performance requirements, and interfaces.
• Consults with clients in the design phase to determine client needs.
• Produces software documentation following company software process and templates.
• Participates in software product review meetings and team meetings.
• Performs any other related task as required.
• To thrive in this role, you need to have:Extended understanding of computer science, with specific knowledge of computer programming, application design, and user-focused features.
• Good team player who maintains the integrity of the team.
• Excellent attention to detail capabilities.
• Ability to understand and analyze complex systems.
• Extended proficiency in writing software using the Java Programming Language and a standard object library.
• Extended knowledge of software development process.
• Extended proficiency with agile development such as Scrum.
• Extended knowledge of software integrated development environments.
• Extended knowledge in various programming languages such as (but not limited to) Java, Perl, Python, C++.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams.
• Ability to handle client and customer issues tactfully and professionally.
• Academic qualifications and certifications:Bachelor's degree or equivalent in computer science or software engineering or related field.
• Certification in various programming languages, for example (but not limited to) Java, Perl, Python, C++ preferred.
• Scrum / Project Management certification preferred.
• Required experience:Extended Software Applications Engineering, Software Development experience, or related work experience.
• Extended experience with Programming Languages such as (but not limited to) C, C++, Java, Python.
• Extended experienced with Linux or Unix and Windows operating systems.
• Extended experience working with SQL.
• Extended project management experience and/or experience working in an Agile environment.
• Workplace type: Hybrid Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Sales, Good Communication Skills

Job type:

Full-time

• Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides quotes for clients either from direct requests or on behalf of the sales team.
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to sales administration processes.
• To thrive in this role, you need to have:Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Solid analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Ability to use judgement to make decisions about work process and apply improvements.
• Academic qualifications and certifications:High / Secondary School diploma or equivalent qualification.
• Required experience:Solid experience with quoting tools would be an advantage.
• Solid administration experience, particularly quote to cash processes.
• Solid experience managing work processes.
• Workplace type: On-site Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills:

Compliance, Contracts, Meet Deadlines

Job type:

Full-time

• Oversees the execution and completion of client implementation projects.
• Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction.
• Provides budget analysis, labor planning, and coordination of activities between client and company employees.
• Monitors project completion from initiation through delivery to meet revenue and cost projections.
• Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
• Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
• Determines and defines client implementation project scope and objectives.
• Prepares budget based on scope of work and resource requirements.
• Creates the project management plan based on requirements and obtain sign off.
• Tracks standard projects cost to monitor compliance to budget.
• Develops and manages a detailed client implementation project schedule and work plan.
• Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilizes industry best practices, techniques, and standards throughout entire project execution.
• Monitors progress and make adjustments as needed.
• Measures project performance to identify areas for improvement.
• Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
• Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
• Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
• Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth.
• To thrive in this role, you need to have:Advanced communication and stakeholder engagement skills at senior leadership / executive level (internal and external).
• Advanced client implementation project / program management skills,.
• Excellent organizing and planning skills.
• Excellent attention to detail and accuracy.
• Excellent interpersonal skills and extremely resourceful.
• Adaptable with excellent analytical skills.
• Proactive approach with the ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to manage conflict using a solution-focused approach.
• Ability to solve problems creatively.
• Advanced ability to complete projects according to outlined scope, budget and timeline.
• Ability to coordinate the activities of a team and variety of stakeholders to drive completion of projects.
• Academic qualifications and certifications:Bachelor's or equivalent degree in the relevant field of study.
• Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
• Required experience:Advanced professional experience in project management gained within a global IT services organization.
• Advanced project management experience including high complexity, cross services / technology domain solutions.
• Advanced experience using with project management software tools, methodologies, and best practices.
• Advanced demonstrated experience managing the entire project lifecycle.
• Advanced demonstrated experience coordinating operational tasks of a team.
• Advanced demonstrated experience delivering client implementation projects.
• Advanced experience delivering projects using an agile methodology.
• Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
• Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings.
• Advanced people management / leadership experience gained within a global IT services organization.
• Workplace type: Hybrid Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.