Skills:

Import / Export, Recruitment, Purchasing, Teamwork, Assembly

Job type:

Full-time

May Include: Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance. Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions. Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time. Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels. Track performance metrics related to on-time deliveries, transport ...

Experience:

5 years required

Skills:

Quality Assurance, Risk Management, Product Design, Procurement, Power BI, ISO 9001, English, Thai

Job type:

Full-time

• Standards & Specifications.
• Coordinate with relevant internal and external stakeholders to.
• define and issue standards.
• for raw materials and finished products, in alignment with.
• Brambles' guidelines., sound engineering/scientific principles, applicable Thai regulations, and business operating conditions.
• Maintain a controlled.
• Specifications Library.
• and ensure timely updates and version control.
• Training, Communication & Change Management.
• Develop documentation (procedures, work instructions, visual aids, training material) and conduct.
• training.
• for internal and external stakeholders on defined material/product standards including any business related and effective usage principles.
• Lead communication plans and implementation for changes in standards, processes, and inspection criteria; ensure adoption and compliance in field operations and suppliers.
• Incoming & Final Acceptance (Inspection & Testing).
• Design and implement.
• inspection and acceptance procedures.
• for raw materials and finished products within CHEP Thailand, aligned with Brambles' guidance and external best practices.
• Establish.
• statistically sound sampling plans., inspection points, and acceptance criteria; monitor.
• first-pass yield.
• and nonconformance trends.
• Lead quarantine process and track issue resolving to resume material and finished products usage.
• Quality Assurance, Control & CAPA.
• Monitor quality performance,.
• collect critical data., and drive.
• problem-solving and corrective/preventive actions (CAPA).
• with cross-functional teams to reduce the impact of quality issues.
• Participate in resolving or disposition of nonconforming material and products; also lead robust.
• root-cause analysis.
• (e.g., 8D, Fishbone, 5-Why).
• Supplier and Service Center Quality Management.
• Audit, coach, and.
• continuously develop suppliers and service centers.
• to maintain and elevate quality management processes; ensure adherence to defined standards.
• Set and track.
• supplier and service centers quality KPIs.
• (e.g., PPM, on-time CAPA, audit scores), and partner with Procurement on.
• claims.
• and recovery (data-backed).
• Data, Analytics & Reporting.
• Build and maintain.
• monthly quality KPI dashboards.
• (internal and external),.
• Trend Analysis.
• reports, and.
• Supplier/Service Centers Quality.
• reports.
• Maintain the.
• Risk Register.
• and document quality improvement plans; use analytics to identify patterns, predict risks, and prioritize interventions.
• Complaint Management (Internal & External).
• Act as the.
• primary owner.
• to lead, respond and coordinate stakeholders for effective management of.
• customer and internal complaints.
• ensure timely investigation, communication, and closure.
• Lead and track.
• complaint root causes., corrective actions, and recurrence prevention.
• Compliance, Regulatory & Audit.
• Ensure compliance with.
• local regulations., customer requirements, industry standards, and Brambles' policies.
• Plan and execute.
• internal audits.
• and support both internal and external certifications.
• Risk Management.
• Identify, assess, and maintain mitigation plans for.
• quality risks.
• across the supply chain; keep the.
• Risk Register.
• current.
• Lead proactive risk reviews (e.g., for material variability, process changes, supplier transitions, seasonal effects, customer satisfaction).
• Continuous Improvement.
• Analyze, develop, and propose.
• quality improvement programs.
• across relevant operational factors and appropriate monitoring processes with suppliers and internal teams.
• Leverage.
• Lean/Six Sigma.
• tools to reduce waste, improve throughput, and lower.
• Cost of Quality.
• while aligning with Brambles' sustainability goals.
• Systems, Documentation & QMS.
• Build and evolve quality systems and.
• keep documentation current., ensuring effectiveness within the function and across interfacing departments.
• Own document control, records retention, and.
• digitalization.
• opportunities for inspection data, traceability, and reporting.
• Cross-Functional Collaboration.
• Collaborate with Operations, Procurement, Logistics, Customer Service, Engineering, and Commercial teams to embed quality in daily execution and strategic decisions.
• Provide.
• quality input to S&OP., supplier selection, product design/changes, and service center processes.
• Customer Focus.
• Oversee the rapid resolution of customer complaints, ensuring the delivery of sustainable, long-term solutions that enhance customer satisfaction.
• Translate the sound voice of the customer into actionable strategies that improve product performance and quality metrics.
• Bachelor's degree in Engineering/Science or related field; advanced degree a plus.
• 5-8+ years in.
• quality management.
• across manufacturing, repair/service, or supply chain environments.
• Familiarity with.
• statistical sampling plans.
• SPC.
• MSA., and.
• root-cause tools.
• Experience with.
• ISO 9001.
• QMS; exposure to sustainability/ethical sourcing standards is beneficial.
• Lean/Six Sigma.
• or other well-known continuous improvement practice experience preferred.
• Strong data skills (Excel/Power BI or similar); proficiency in Thai and good English.
• Strong stakeholder management; able to lead cross-functional CAPA and supplier development.
• Why Join Us.
• Opportunity to shape quality standards across a national supply chain network.
• Exposure to cross-functional and regional stakeholders.
• Drive meaningful improvements in customer experience, operational excellence, and sustainability outcomes.

Skills:

Negotiation, Recruitment, Teamwork

Job type:

Full-time

May Include: Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction. Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations. Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease. Conduct regular business reviews, manage tenders, and negotiate contracts, ...