Teleperformance
Trainer - English - Bangkok
atTeleperformanceQualifications:
Minimum requirements:
Job Description
Minimum requirements:
- Education requirement - Diploma/Degree and above
- Proficiency in English and Thai is required.
- 3 years customer service experience with minimum 2 years training experience
- Minimum 1 year of telemarketing experience
- Willingness to keep abreast of new techniques in corporate Training
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical and decision making abilities
Job Description
- Design effective training programs
- Prepare training materials
- Conduct training and refreshers
- Support and mentor new employees
- Conduct evaluations to identify areas of improvement
- Monitor, analyse & train trainees’ performance and call out any unusual trends
Experience required
- 2 years
Salary
- Negotiable
Job function
- Teaching / Training
- Customer Service
Job type
- Full-time
Company overview
Size:410000 employees
Industry:Consulting Services
Location:n/a
Website:www.teleperformance.com/en-us/locations/thailand-site/thailand/
Founded in:1978
Ranking:4/5
At Teleperformance in Thailand, our main focus is to create and provide advanced business solutions for our global clients in the BPO industry. We strive to replicate successful models from around the world, strengthen our relationships with existing clients, and establish Teleperformance in Thailan ... Read more
Why join us: At Teleperformance, we believe good is never good enough At Teleperformance, we firmly believe that settling for mediocrity is not acceptable. We are driven by our unwavering passion, persistence, dedication to constant improvement, and relentless pursuit of innovation. Our primary goal is to pro ... Read more
Benefits
- Remote work
- Learning & Development Opportunities
- Hybrid Working
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