Shopee (Thailand) Co., Ltd.
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Junior Project Operations (Loan Product)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Help ensure that our operations run smoothly
- Deal with systemic abnormality and complexity in Operations function
- Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
- Able to pioneer and congregate project workforce
- Organize and optimize project resources (budget, timeline, workforce)
- Set up process to deal with possible issues (new and existing features, promotions, workflows, projects)
- Coordinate with internal teams and external partners to solve errors
- Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes
Requirements:
- 0-3 years of working experience (in area of consumer / digital lending, or similar retail financial products is a plus)
- Bachelor’s or Master’s degree in Engineering, BBA, or any related field
- Strong logical and analytical thinking
- Strong in problem-solving and leadership skills
- Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
- Flexible with time (issues that require attention can occur at unusual hours)
- Excellent interpersonal, and communication skills and good command of English
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
