Skills:

Telesales

Job type:

Full-time

• Contact, engage and sell to parents/students our classes and educational products through telesales, instant messaging and other communication tools.
• Pursue the sales opportunities and close the deals effectively.
• Handle enquiries on sales, quotations, and service enquiries promptly.
• Update all activities in Sales Reporting Tool in a timely manner.
• Provide excellent services and delight customers to attract word-of-mouth referrals.
• Attend any marketing events when required.
• Any other ad-hoc duties as required.

Skills:

Business Development

Job type:

Full-time

• Business Growth & Strategy.
• Identify and develop new business opportunities through networking, market research, and partnerships.
• Develop and execute strategic plans to drive revenue and market expansion.
• Analyze industry trends and competitor activities to identify growth opportunities.
• Work closely with marketing and sales teams to develop targeted campaigns.
• Client Relationship Management.
• Build and maintain strong relationships with existing and potential clients.
• Conduct meetings, presentations, and negotiations with clients to close deals.
• Ensure customer satisfaction by understanding their needs and providing tailored solutions.
• Sales & Revenue Generation.
• Develop and implement sales strategies to achieve revenue targets.
• Manage the sales pipeline, track progress, and report performance metrics.
• Prepare proposals, contracts, and presentations for potential clients.
• Market Research & Analysis.
• Conduct market research to identify new business opportunities.
• Monitor industry trends and provide insights to leadership.
• Evaluate competitor strategies and adjust business development plans accordingly.
• Collaboration & Reporting.
• Work with internal teams (marketing, sales, product development) to align strategies.
• Provide regular reports on business development activities, sales performance, and forecasts.
• Participate in industry events, conferences, and networking activities to expand business opportunities.

Job type:

Full-time

• Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
• Guide customers in leveraging the company's learning programs, tools, and platforms effectively.
• Proactively identify upselling and cross-selling opportunities to expand customer use of company programs.
• Provide insights and recommendations based on customer data, feedback, and learning outcomes.
• Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

Job type:

Full-time

• Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
• Guide customers in leveraging the company's learning programs, tools, and platforms effectively.
• Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
• Provide insights and recommendations based on customer data, feedback, and learning outcomes.
• Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

Skills:

Payroll, English

Job type:

Full-time

• Develop and implement administrative policies and procedures to support business operations in Thailand.
• Oversee office management, facilities, procurement, and vendor relationships to ensure smooth administrative operations.
• Ensure compliance with local financial regulations and company policies across all administrative functions.
• Oversee payroll administration, including processing, deductions, statutory filings, and compliance with tax laws.
• Assist in the overall HR function, including recruitment, payroll, industrial and employee relations.
• Administer compensation and benefits programs that are competitive and compliant with local regulations.
• Oversee payroll processing and ensure accuracy, timeliness, and compliance with tax and labor laws.
• Provide HR guidance and support to management and employees on various HR-related matters.
• Collaborate effectively with regional and global teams to implement best practices and initiatives.
• Partner with other functional leaders to support cross-departmental projects and initiatives.
• Bachelor's degree in Human Resources Management, Finance, or a related field.
• Proven experience as a General Administration cum HR Senior Executive or similar role in a multinational environment, with a focus on finance and payroll management, preferably in Thailand.
• Strong understanding of administrative functions, HR and finance processes in Thailand.
• Strategic thinker with the ability to translate business goals into actionable administrative, HR and finance strategies.
• Strong communication and interpersonal skills, with proficiency in both Thai and English.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively.

Skills:

Social media, Copywriting

Job type:

Full-time

• KOL/Influencer Management o Identify, recruit, and manage KOLs/Influencers to amplify campaigns.
• o Develop influencer collaboration plans aligned with brand objectives.
• o Negotiate contracts, deliverables, and performance outcomes.
• Marketing Communication Strategy o Develop and execute integrated marketing communication plans.
• o Ensure consistent brand messaging across all channels.
• o Monitor market trends and competitor activities to refine communication strategies.
• Content Development o Oversee creation of content outlines, campaign messaging, and copywriting.
• o Collaborate with creative teams to ensure high-quality, engaging, and brand-aligned content.
• o Ensure all content is optimized for target platforms (social media, website, PR, etc.).
• Coordination with KOLs/Influencers o Act as the key liaison between brand and influencers.
• o Oversee campaign briefing, alignment, and execution.
• o Track influencer content and measure ROI.
• Collaboration with Performance Marketing Team o Work closely with performance marketing to align communication with paid media strategies.
• o Provide content direction to maximize engagement and conversion.
• o Analyze campaign data with the performance team to optimize future communications.

Skills:

Education Development

Job type:

Full-time

• Conduct training sessions and workshops for educators, institutions, and internal teams on ESL products and digital tools.
• Develop and deliver engaging training materials, tutorials, and user guides tailored to various user levels.
• Serve as a subject matter expert for ESL content and pedagogy in product development and marketing initiatives.
• Collaborate with the product team to provide user feedback and improve product usability, features, and effectiveness.
• Support onboarding of new clients by guiding them through product features and best practices for implementation.
• Provide technical and pedagogical support to users and troubleshoot issues when necessary.
• Monitor usage patterns and training effectiveness to continuously refine training approaches.
• Attend and present at education conferences, webinars, and professional development events.
• Stay updated with trends in ESL education, EdTech, and digital learning strategies.

Skills:

Social media, Email Marketing / Newsletters

Job type:

Full-time

• Administrative Support: Provide administrative support to the marketing team by scheduling meetings, preparing reports, handling correspondence, and maintaining marketing calendars.
• Campaign Coordination: Assist in the execution and tracking of marketing campaigns across different channels (e.g., social media, email, paid ads, etc.).
• Reporting and Analytics: Prepare marketing reports and track KPIs (Key Performance Indicators) to measure campaign effectiveness.
• Social Media Support: Help monitor and respond to customer inquiries on social media channels, ensuring timely and professional communication.

Job type:

Full-time

• Coordinate outbound call projects for customer feedback.
• Communicate and resolve tech/product related questions.
• Follow company's transcript to communicate with customers (outbound and inbound).
• Manage customer complaints/requests and submit tickets/create tasks for relevantbusiness units to follow up with issues.

Skills:

Sales

Job type:

Full-time

• Schedule online meetings to discover and understand the goals of students and parents.
• Communicate and follow up with parents via calls / online messaging apps.
• Present, inform, and sell programs and how they meet our clients' needs.
• Answer potential clients' questions and share additional information needed.
• Handle any objections to closing sales and achieving sales targets.
• Report customer feedback to the corresponding department.
• Coordinate and schedule/reschedule an online meeting with global teams and customers.
• Support management on any other sales-related tasks to improve team goals.

Skills:

Business Development

Job type:

Full-time

• Identify and prospect new business opportunities through research, networking, and cold outreach.
• Develop and maintain strong relationships with key decision-makers and stakeholders.
• Conduct product presentations, demos, and negotiations to close deals.
• Collaborate with internal teams (marketing, customer success, etc.) to optimize the sales process.
• Manage the full sales cycle from lead generation to contract signing.
• Track sales performance and report on key metrics.
• Stay updated on industry trends and competitors to adjust strategies as needed.

Skills:

Marketing Strategy, Leadership Skill

Job type:

Full-time

• Define and execute a full-funnel marketing strategy that drives brand awareness, customer acquisition, and retention.
• Lead and mentor a high-performing marketing team across brand, content, digital, and performance channels.
• Own the marketing budget and ensure optimal allocation across campaigns to maximize ROI. Performance Marketing.
• Plan, launch, and optimize paid media campaigns across major social media and other platforms.
• Monitor performance metrics (CAC, LTV, ROAS, CTR, etc.), uncover insights, and adjust tactics to achieve aggressive growth targets.
• Implement attribution models and reporting systems to track user journeys from impression to enrollment. Brand & Content Marketing.
• Build a compelling brand narrative aligned with our mission, values, and product positioning.
• Develop integrated content strategies (blog, video, email, social) that resonate with parents and students in different markets.
• Oversee campaign creative direction and messaging consistency across channels. Customer & Market Insights.
• Conduct market research, customer segmentation, and competitive analysis to identify opportunities and inform strategy.
• Work closely with Product, Sales, and Academic teams to understand the customer journey and ensure a consistent user experience. Cross-Functional Collaboration.
• Partner with Product, Sales, and Operations to support go-to-market launches, improve user acquisition flows, and enhance customer retention.
• Collaborate with regional teams to localize campaigns and grow user bases in key markets.

Skills:

Google Analytics

Job type:

Full-time

• Marketing Data Centralization.
• Collect, consolidate, and manage marketing data from multiple sources (Google, Meta, TikTok, Line OA, etc.).
• Develop and maintain a centralized data system/dashboard for tracking KPIs.
• Ad Performance Analysis.
• Monitor, analyze, and report on ad campaign performance (CPL, CPA, ROAS, CTR, etc.).
• Provide recommendations to optimize campaigns based on data-driven insights.
• Support performance marketing team with testing hypotheses and scaling winning strategies.
• Data Entry & Accuracy.
• Ensure all marketing data is entered correctly and updated in a timely manner.
• Perform regular audits of marketing datasets to maintain data integrity.
• Formula & Reporting Expertise.
• Build advanced Excel/Google Sheets reports with formulas, pivot tables, and automated dashboards.
• Generate regular performance reports for management, highlighting insights and trends.
• Cross-Functional Collaboration.
• Work closely with the Performance Marketing team to align reporting with business objectives.
• Support Marketing Communication, Content, and Event teams with data insights.
• Provide data to support budget planning, forecasting, and campaign evaluations.

Skills:

Ad Planning / Ad Buying

Job type:

Full-time

• Support the planning and execution of integrated marketing campaigns.
• Coordinate across internal teams and external agencies to ensure brand consistency.
• Monitor and analyze campaign performance and report insights to optimize future activities.
• Assist in content development, media planning, and budget management.

Skills:

Digital Marketing, Google Ads, Facebook Marketing, SEO, SEM

Job type:

Full-time

• Develop and execute comprehensive performance marketing strategies to acquire leads through online and offline channels.
• Manage and optimize digital campaigns across various platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads) to maximize ROI.
• Utilize SEO/SEM, email marketing, social media, and other online tactics to generate leads and drive conversions.
• Oversee traditional marketing channels such as print, outdoor, and events to enhance brand visibility and attract potential students.
• Act as the primary point of contact for the marketing agencies, overseeing project timelines, deliverables, and budgets to ensure alignment with goals and objectives.
• Analize campaign performance data and metrics to provide actionable insights and recommendations for continuous improvement.
• Collaborate with internal teams including admissions, content, and design to ensure marketing initiatives align with enrolment goals.
• Lead a team of marketing professionals, providing guidance, mentorship, and performance feedback.
• Stay updated with industry trends and best practices in performance marketing and education sector marketing.

Skills:

Social media

Job type:

Full-time

• Administrative Support: Provide administrative support to the marketing team by scheduling meetings, preparing reports, handling correspondence, and maintaining marketing calendars.
• Campaign Coordination: Assist in the execution and tracking of marketing campaigns across different channels (e.g., social media, email, paid ads, etc.).
• Reporting and Analytics: Prepare marketing reports and track KPIs (Key Performance Indicators) to measure campaign effectiveness.
• Social Media Support: Help monitor and respond to customer inquiries on social media channels, ensuring timely and professional communication.

Skills:

System Administration, Customer Relationship Management (CRM)

Job type:

Full-time

• To be the face of our brand; to adhere to front desk duties and maintain a thorough knowledge of the company's products.
• To deliver on service-level-agreement (SLA) commitments made to customers and assist with renewal packages.
• Troubleshooting of application issues (i.e. Class-in application); to work with internal teams and provide solutions.
• System administration of applications (i.e. Class-in and ZOHO) such as users access and CRM account management.
• To process tasks and operational-related matters within Blended-Learning teams via tickets and projects.
• Ability to triage and prioritize caseload considering urgency, possible consequences, and service quality.
• Ensure all systems are operating smoothly and take ownership for progression of own caseload. (i.e. replacement classes).

Skills:

Graphic Design

Job type:

Full-time

Conceptualize visuals based on requirements Prepare rough drafts and present ideas Use the appropriate colors and layouts for each graphic Work with copywriters and creative director to produce final design Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand.

Skills:

Telesales

Job type:

Full-time

• Contact, engage and sell to parents/students our classes and educational products through telesales, instant messaging and other communication tools.
• Pursue the sales opportunities and close the deals effectively.
• Handle enquiries on sales, quotations, and service enquiries promptly.
• Update all activities in Sales Reporting Tool in a timely manner.
• Provide excellent services and delight customers to attract word-of-mouth referrals.
• Attend any marketing events when required.
• Any other ad-hoc duties as required.