Job type:

Full-time

• Assist and or Lead the full audit cycle of business audits and communicate findings and areas for improvement to the ExCom/ Ops Com and the board audit committee.
• Be an agent for change by delivering quality audit reports with practical, effective and actionable recommendations, agreed with management, and aligned to the company s strategy, including digital transformation, CX and innovation.
• Conduct follow up reviews to ensure effective remediation of audit findings and positive improvement and impact to the control environment.
• Assist the development of the three-year audit plan and the annual plan by performing risk assessments with 2nd line, ExCom/ Ops Com, and other key stakeholders.
• Prepare papers for monthly ExCom/ Ops Com, and monthly Group reporting.
• Promote innovative and technology driven auditing techniques through the use of data analytics and other automated auditing tools.

Experience:

5 years required

Skills:

Corporate Law, English, Thai

Job type:

Full-time

• ตรวจ ร่าง และแก้ไข สัญญาทางธุรกิจของบริษัท และให้ความเห็นเกี่ยวกับสัญญาของบริษัท.
• ให้คำปรึกษาแนะนำ ตอบข้อหารือปัญหาด้านกฎหมายและเสนอแนะแนวทางแก้ไขด้านกฎหมาย.
• ติดต่อประสานงาน และจัดทำเอกสารด้านกฎหมายกับหน่วยงานต่าง ๆ ทั้งภายในและภายนอกบริษัท.
• ค้นคว้าข้อกฎหมายที่เกี่ยวข้องกับการประกอบธุรกิจของบริษัท.
• วุฒิปริญญาตรีขึ้นไปสาขานิติศาสตร์บัณฑิต.
• มีประสบการณ์ทำงาน 2-5 ปี.
• มีทักษะการแก้ไขปัญหาในสถานการณ์เฉพาะหน้า.
• มีความรู้ทางด้านภาษาอังกฤษ และสามารถสื่อสารได้ดี.
• สามารถใช้โปรแกรมทางด้านคอมพิวเตอร์ได้ดี.

Skills:

Research

Job type:

Full-time

• Design end-to-end process to capture Voice of Customers (VoC) from various touchpoints until close-loop feedback process and work with vendor and Group Office to implement VoC platform on new touchpoints.
• Manage and enhance VoC platform to automatically collect customer instant feedback, alert for close-loop, and provide real time dashboard.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Analyze customer feedbacks and provide insights to organizations from their customers so they make more informed decisions.
• Work with data analytic team to factor customer insights into propensity model e.g. potential to buy, potential to lapse, etc. and quantify the monetary impact.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.

Skills:

Automation, Software Development

Job type:

Full-time

• Responsible in driving full automation of Business Process, Software QA and Requirement automation with practice.
• Participate in related activity to establish effective automation solution to the business.
• Take a lead role to coordinate and implement processes to deliver automation pipeline which runs automatically with all application/systems.
• Create knowledge base and perform knowledge sharing to drive organization upon automation capability.
• Integrate proper technology to create effective communication and operation.
• Ensure productivity related to automation to be delivered with high velocity.
• Perform activities assigned by supervisor.

Skills:

English

Job type:

Full-time

• Achieve IT Services and Support team with committed SLA level and good quality.
• Provide all service request for workstation.
• Manage workstation stock and inventory.
• Manage workstation to security compile with FWD Group policy.
• Provide IT technical support for staff.
• IT Operation Provide monitor and notify for all batches scheduler finish by desire time.
• Provide monitor and notify/escalate for system health, application and hardware.
• Deploy application and batches within request time.
• IT Helpdesk Provide services for help users able to do they job didn t have technical problem.
• Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.

Experience:

1 year required

Skills:

Thai

Job type:

Full-time

• Manage schedules, appointments, and meetings for executives and team members.
• Prepare and organize documents, reports, and presentations as needed.
• Coordinate communication between internal teams and external partners.
• Handle correspondence, including emails and phone calls, professionally and efficiently.
• Maintain and update filing systems and company records.
• Assist in planning and organizing company events or activities.
• Ensure confidentiality and proper handling of sensitive information.
• Bachelor s degree in Business Administration or a related field.
• Proven experience as a secretary or in a similar administrative role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills in Thai and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and a high level of professionalism.
• Why to apply?.
• Join a well-established company with a strong reputation in the financial consulting industry. Enjoy a collaborative work environment, opportunities for professional growth, and the chance to work with a leading partner like Chubb Life Assurance. Our office is conveniently located in central Bangkok, providing a dynamic and accessible workplace..
• บริษัท ทริปเปิ้ล เอ วัน จำกัด.
• ดำเนินธุรกิจให้คำปรึกษาด้านการเงินและการบริหารความเสี่ยงมากว่า 20 ปี ดูแลลูกค้าแล้วมากกว่า 500 ราย และกำลังขยายทีมเพื่อรองรับการเติบโตอย่างต่อเนื่อง บริษัทเราเป็นพาร์ทเนอร์ กับ บมจ.ชับบ์ ไลฟ์ แอสชัวรันซ์ พนักงานต้องประสานงานต่างๆกับทางพนักงานส่วนกลางของ บมจ.ชับบ์ ไลฟ์ แอสชัวรันซ์ ซึ่งจะทำงานอยู่ที่ ตึกสินทร อาคาร 3 ชั้น 21 ถ.วิทยุ ปทุมวัน ลุมพินี กรุงเทพฯ.
• ตำแหน่งที่เปิดรับ เลขานุการ.
• ประสานงานและติดตามงานกับแผนกต่างๆ
• จัดการเอกสาร จัดระบบแฟ้มโฟลเดอร์ให้เป็นระเบียบเรียบร้อย.
• เพศชาย / หญิง อายุ 26 ปีขึ้นไป
• วุฒิการศึกษาปริญญาตรีขึ้นไป
• ซื่อสัตย์ มีมนุษยสัมพันธ์ดี มีความรับผิดชอบ
• อดทน คล่องแคล่ว ไหวพริบดี แก้ไขปัญหาเฉพาะหน้าได้
• รักความเป็นระเบียบในการจัดการงานเอกสาร.
• สถานที่ทำงาน: ตึกสินทร อาคาร 3 ชั้น 21 ถ.วิทยุ ปทุมวัน ลุมพินี กรุงเทพฯ
• สนใจติดต่อ: 062 541 4942 คุณรี
• หรือ 061 282 6546 คุณติ๊ก
• ส่งเรซูเม่ได้ที่: [email protected].
• มาร่วมเป็นส่วนหนึ่งในทีมที่เติบโตไปด้วยกันกับเรา!.

Skills:

Compliance, Database Administration, English

Job type:

Full-time

• Perform operations to ensures 24/7 high availability for all the production databases system.
• Troubleshoot, advise and being hands-on on databases and servers during critical incidents.
• Secure and advise database by follow current policies, procedures, and controls.
• Assess and plan to upgrades obsoleted database version and coordinate with all related party to deliver good database service to business.
• Day to day database operation support and monitoring.
• Maintains database results by setting and enforcing standards and controls.
• Co-ordinate, advise and support developer or vendors to implement new/change DB and application related.
• Prepares for database expansion by studying plans and requirements; coordinating with Infrastructure teams.
• Collaborates with the security and audit teams to protect our data across all databases and to ensure compliance to all applicable regulations.
• Take a lead role to implement and administer database system with proper design and security control by get guideline from manager.

Skills:

Social media, Project Management, English

Job type:

Full-time

• This role will build a Customer Experience strategy that leverages new sources of expertise and best practices to create the framework and standards that lead to customer experiences that surpass expectations, create differentiation, and drive loyalty and revenues while also reducing operating costs. This role will be responsible for guiding and influencing leadership team, customer-facing, operational business teams in designing and implementing a cross-functional and multi-channel target customer experience for FWD.
• Key Responsibilities Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that captures the voice of the customer from key touch-points, employees and social media in continually elevating and refining customer experience objectives and strategies.
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

Experience:

2 years required

Skills:

ISO 27001

Job type:

Full-time

• Perform risk assessment to identify risk areas of IT related operations..
• Evaluate the design and effectiveness of technology controls throughout the business cycle..
• Performing IT audit assignments which include (but are not limited to) operation reviews, application reviews, security reviews, infrastructure reviews and general IT control reviews..
• Perform UAT Testing..
• Performs reviews of internal control procedures and security for systems under development and/or enhancements to current systems..
• Regularly report and update engagement status to supervisor..
• Help identify performance improvement opportunities for assigned clients..
• Identify and communicate IT audit findings to senior management and clients..
• Prepares and presents written and oral reports and other technical information in a pertinent, concise, and accurate manner..
• Follows up on audit findings to ensure that management has taken corrective action(s)..
• Provide support, maintain communication, and assist team in accomplishing audit objectives..
• Provide IT security and control related advisory to clients..
• Educate team for Security Awareness..
• Establish and maintain good relationships with clients..
• Bachelor s Degree in Computer Science, Computer Engineering, IT, or related fields, or equivalent work experience..
• Strong background in security controls, application security, network and system security, distributed system recovery time objectives, distributed systems administration, security auditing techniques and/or general computer controls..
• At least 2 years experience in IT audit or IT security.
• Knowledge of Risk management, IT Compliance, Cyber Security, ISO 27001will be an advantage..
• Professional certifications such as CISA or CISM is desirable.
• Ability to work independently and a reliable attitude..
• Possess good analytical, troubleshooting, and interpersonal skills..