Experience:

5 years required

Skills:

Automation, English, Thai

Job type:

Full-time

• Investment Restrictions Monitoring.
• Review portfolio holdings, exposures, derivatives, counterparty and concentration limits, eligible asset rules, etc (as relevant to the fund type).
• Validate restriction rule coding/parameters in monitoring systems and ensure rules reflect the latest prospectus and regulatory requirements.
• Breach Management & Escalation.
• Perform daily/periodic monitoring of investment restrictions.
• Investigate alerts and determine whether they represent true breaches, near-breaches, or false positives (data/market movement/system issues).
• Classify breaches (e.g., active vs passive; pre-trade vs post-trade; regulatory vs prospectus; materiality assessment).
• Coordinate timely remediation actions with the Investment Manager/Portfolio Management team and other stakeholders.
• Maintain breach logs, evidence, root-cause analysis, and closure documentation.
• Escalate breaches in line with governance requirements to senior management, risk/compliance, depositary/trustee (where applicable), and relevant committees.
• Prospectus & Regulatory Oversight.
• Interpret fund documentation and translate requirements into operational monitoring rules.
• Support updates arising from prospectus changes, new sub-funds, strategy changes, or regulatory updates.
• Participate in due diligence and oversight of delegated parties/service providers (e.g., investment manager, administrator, risk provider).
• Reporting & Governance.
• Produce periodic compliance monitoring reports (daily/weekly/monthly/quarterly).
• Support fund boards/management company reporting packs and respond to ad-hoc queries from internal stakeholders and auditors.
• Contribute to governance forums (e.g., breach committees, valuation/operational risk meetings) with clear, decision-ready summaries.
• Controls, Data Quality & Process Improvement.
• Perform reconciliations and reasonableness checks on positions, exposures, reference data, and corporate actions impacting restrictions.
• Identify control gaps and drive process improvements/automation to reduce manual effort and operational risk.
• Support UAT/testing for system enhancements, rule changes, and new fund launches/migrations.
• Maintain procedures, desk instructions, and control documentation aligned to operational risk standards.
• Stakeholder Management.
• Act as a key point of contact in relation to Fund investment monitoring to both internal stakeholders/clients.
• Communicate clearly and professionally with cross-border teams; manage timelines and expectations during breach events.
• Bachelor's degree in Economics, Finance, or other related fields.
• Knowledge in securities services business and SEC rules and regulations.
• Strong understanding of fund structures and documentation (prospectus).
• Knowledge of investment instruments (equities, fixed income, FX, derivatives, funds, structured products) and how exposures are calculated.
• Excellent interpersonal skills and a desire to work in a team-oriented environment.
• Fluency in both Thai and English is preferred.

Skills:

Accounts Receivable, Accounts Payable, Python, Java, English

Job type:

Full-time

• Own client satisfaction for a portfolio of Financial Institutions, Multinational Corporates and Local Corporates, building strong relationships with Treasury, Finance, Treasury Operations and IT stakeholders.
• Drive end-to-end query and issue management, ensuring timely resolution, clear communication and effective escalation where needed.
• Monitor transactional activity and service performance, identifying trends, risks and opportunities to improve client experience and reduce repeat issues.
• Lead regular client service reviews, providing insights and recommendations to optimise cash management usage (e.g., channels, reporting, payment flows, liquidity solutions).
• Coordinate delivery of client initiatives and projects (local, regional or global), partnering with implementation, product and technology teams.
• Retain and grow portfolio revenues by identifying opportunities, supporting solutioning and partnering with Sales/Relationship Managers to deliver commercial outcomes.
• Maintain accurate client profiles, service plans and interaction records in relevant systems to support consistent coverage and governance.
• What you'll bring (essential).
• Strong knowledge of cash management / transaction banking products and services (local and/or global).
• Proven ability to understand client needs and translate them into practical solutions and service actions.
• Commercial awareness and sound judgement around operational, regulatory and relationship risk.
• Excellent communication skills (written and verbal), with the ability to simplify complex product/technical topics for different audiences.
• Strong stakeholder management skills and confidence working in a matrix environment across product, operations, technology and coverage teams.
• Strong planning and prioritisation skills; comfortable managing multiple time-sensitive items in a fast-paced environment.
• Languages: Thai and English (business proficiency).
• Desirables.
• Familiarity with payment file formats and host-to-host connectivity (e.g., ISO 20022 pain.001, XML variants) and the ability to engage with client IT teams on implementation topics.
• Coding / programming language (e.g. Python, HTML, Java) and interest in technology/digital transformation in payments and cash management.