Experience:

1 year required

Skills:

Good Communication Skills, Service-Minded, Accounting, Payroll, English

Job type:

Full-time

ROLE & RESPONSIBILITY Perform salary administration in accurate/complete/timely manner according to laws/regulations/procedures concerned. Administer employee database ensuring the most avaiable up-to-date information is accurately kept in places e.g. SAP, personal files, etc. and ready at all times to serve customer need. EDUCATION Bachelor's degree in Human Resources, Business Administration, Accounting, Management Information Systems (MIS) or a related field. EXPERIENCE 1 - 3 years of experience in salary administration, payroll, or HR operations (new graduates with strong poten ...

Experience:

5 years required

Skills:

Software Development, Project Management, Problem Solving, Windows Server, Leadership Skill

Job type:

Full-time

• Define and implement user support services strategies and plans. Define, deliver, and manage user support services ensuring SLA requirements are being met and an optimized user experience. Monitor, measure, report and review current performance of services and ensure support capacity meets stakeholder needs. Provide a seamless end to end user support experience across digital, analog and face to face channels. Manage multi dimension of complexity on IT service management, vendor management, as well as video/conference and broadcasting systems.
• Develop and enhance relationships with key stakeholders, actively managing expectations and monitoring satisfaction levels. Establish standard process for connecting to use IT services and service catalog for desktop computer, Mobile devices, and its software. Plan, direct and control all activities related to Service Management, Service Integration and Technical Operations Monitors the pulse of the end user community, ensuring its needs are understood and met.
• EDUCATION Bachelor's degree in computer science, Business Administration, Engineering, Engineering Management, or related fields. EXPERIENCE Minimum 5 years in IT from End User Support, project development, project management, IT infrastructure, or strategy and planning.
• Windows operating system 7.0 onward, Windows Server, Unix, LAN I WAN I internet, IP Phone, Regulatory compliance, Security, Mobile operating systems i.e. iOS 9.3, Android, Software development life cycle, Service desk tool.
• Communication, Leadership, Problem solving, Decision making, Result oriented, and Service mind.