Skills:

Product Owner, Recruitment, Power point, Purchasing, English

Job type:

Full-time

• Ensure the Sports safety and lifeguard training of the resorts under your responsibility (SEAP Resorts).
• Provide internal expertise for any issues related to leisure safety, health and lifeguards/pool safety.
• Assist EHS teams in the resorts.
• Conduct regular inspections in resorts for leisure and infirmary services, including outsourced services.
• Monitor the Infirmaries to ensure they are conforming to the guidelines & standards expected within Club Med.
• Oversee the opening of new resorts in the areas of activity emergency equipment, SOE's, sports safety & training.
• Coordinate and support local resort team in case of sensitive situation or crisis related to the scope.
• To be support on organization of all emergency training for the GO teams/Lifeguards.
• To be professional and an ambassador for Sports & Leisure safety, as well as health.
• To identify any Circus safety issues & co-ordinate with the Circus Product Owner for solutions.
• To monitor & give technical support on safety for other leisure activities: Events/Amazing Family, Circus, Family, excursion, including outsourced activities. To ensure that those services meet Club Med requirements, coordinating with related Products owners/managers.
• To liaise regularly with the BU Environment, Hygiene & Safety Director.
• To maintain an excellent relationship with the Lifeguarding organisations Royal Lifesaving Society of Australia & Balawista for Indonesia.
• To work with/inform/communicate directly with CDV, P&S related managers on a professional basis as well establishing a level of reliability & trust.
• LIST OF TASKS.
• Mission 1: Continuously improve the activity safety in the resorts.
• Monitoring & travelling regularly to a selection of resorts to promote/enforce leisure safety.
• Detailed reporting on each resort visited.
• Monitor & advise/support to order all sports activities emergency equipment incorporating all resorts AED's as well.
• Liaise with EHS manager/GO team to oversee all infectious disease prevention measures for leisure in the resorts.
• Accompany and follow the local authority's health & safety guidelines for leisure.
• Evaluate & confirm all leisure activity/beach/pool permits for the SEAP resorts.
• Be actively involved in the management of a health & leisure safety crisis in the resorts.
• Monitor & assist/comment where needed for all monthly Leisure SMICE and infirmary.
• Oversee all Leisure health & safety signages for the activities.
• Establish an online presence for promoting the health & safety of our leisure activities as well as looking at the potential for improving the marketing of these products.
• Propose material purchases for resorts within the needs of your scope.
• Propose equipment or structural modifications (CAPEX, OPEX, etc.).
• Create / modify / propose new procedures where needed.
• Assist for the needs for the safety of all sports activities with all sports Managers.
• Implement or update existing SOP's for the safety/running of the leisures activities.
• Mission 2: Training.
• In connection with UDT & external companies etc. ensure all needed training is executed by season.
• Create a training plan in collaboration with the team in place.
• Record the training performed.
• Ensure& monitor that all Lifeguard licenses by village are valid & up to date, as well as sertficiates for high risk activities.
• Train and raise awareness amongst the team.
• Ensure the organization of internal CPR/emergency training for the teams via outsourced organisations.
• Monitor that Epi-pen & CPR training is completed every season in the resorts.
• Mission 3: Risks Prevention to the community and individuals.
• Ensure all Club Med guidelines are implemented & strictly followed.
• Follow and support the village on any incidents and procedures to be followed.
• Reminding the teams of the good practices of safety/hygiene in their workplace and check that they are applied.
• Coordinate and support local resort team in case of sensitive situation or crisis related to the scope.
• Identify and analyse the failures and non-conformities, diagnose the causes and identify corrective actions in conjunction with village/office management.
• Support Sales manager and purchasing team to ensure the presence of EHS requirements in the contract with outsourced leisure services (contradictory control, safety charter), as well as their proper implementation.
• Mission 4: Coaching, guidance and develop talents.
• Identify and motivate qualified talent; participating in recruitment for Lifeguarding positions and nurses.
• Accompany on-boarding, integration process and mission tasks.
• KPI.
• Performance KPIs.
• Ensure with strong guidance & training that our resorts do not have incidents.
• Maintaining that the safety & health of our guests/staff is a high priority.
• Ensure proper training and certifications are given to our staff in First Aid & Lifeguards, as well as sports at risk (ex: Climbing) in the resorts; enhance sports safety related topics.
• Stake KPIs.
• Prevention of accidents/incidents; participating/supporting with related crisis management.
• PROFILE REQUESTED.
• Certified international Lifeguard & First Aid trainer.
• Job experience: Experienced sports safety fields; resorts, Ski safety, CPR.
• Knowledge: Expertise on First aid; sports safety; life guarding, pool safety, Ski safety, first aid.
• Skills:Trainer skills, coaching, communication, management.
• Technical skills (tools): Proficient in using emergency equipment, PowerPoint presentation, Excel worksheet, Word document and organisation.
• Languages: English.
• Behavior: Adaptability/Flexibility, Ability to travel consistently. Confidentiality. Organization. Taking initiatives; Ability to adapt in a multi-cultural environment, Values responsibility.

Skills:

Compliance

Job type:

Full-time

• Sociable, you know how to build relationships with our customers and establish trust.
• Helpful and a good listener, thanks to you our customers will have nothing but solutions.
• Multilingual, you are fluent in at least two languages and at ease with international customers.
• You will.
• Welcome and inform customers, personalizing customer relations.
• Ensure baggage handling for arriving and departing customers.
• Promote accessibility to the arrival/departure area.
• Carry out certain reception tasks requiring travel.
• Assist the Reception and/or Meetings & Events team in setting up meeting rooms.
• Assist the Lodging team with certain tasks.
• Contribute to access control and security of goods and people.
• Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property.
• Know and apply health and safety standards and all emergency and evacuation procedures, and inform customers accordingly.
• Respect Club Med's attitudes, behavior, presentation, work environment and internal procedures.
• By becoming a G.O Baggage Handler, you'll be able to take advantage of Club Med's infrastructure and activities. If you feel like it, you can even get up on stage to show off your talents!.
• So don't wait any longer to pack your bags!.
• All our positions are open to people with disabilities.

Skills:

English, French, Thai

Job type:

Full-time

• Greet and assist guests in a friendly and professional manner, offering product information and recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain a clean, organized, and visually appealing boutique, including merchandising displays and ensuring proper stock levels.
• Receive, unpack, and price new merchandise, ensuring proper storage and display.
• Conduct regular inventory checks and assist with stock reconciliation.
• Handle guest inquiries and resolve any issues or complaints professionally and efficiently.
• Contribute to achieving sales targets and promoting special offers.
• Adhere to Club Med's quality and service standards at all times.
• Collaborate effectively with other Club Med teams to ensure a seamless guest experience.
• Maintain a thorough knowledge of all products offered in the boutique, including their features and benefits.
• Job Qualifications.
• Previous experience in a retail or customer service role, preferably within a boutique or luxury environment.
• Excellent communication and interpersonal skills, with the ability to engage effectively with guests from diverse backgrounds.
• Proficiency in English; knowledge of other languages (e.g., French, Thai) is a significant advantage.
• Strong sales and merchandising skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• A positive attitude and a passion for delivering exceptional guest experiences.
• Basic computer literacy for operating POS systems.

Skills:

Compliance

Job type:

Full-time

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Efficient, you know how to manage priorities and ensure timely service.
• Attentive, you ensure each guest receives personalised service.
• You will.
• Participate in the reception of products, consumables, laundry and PMH.
• Set up the bar, counter and decoration.
• Supply distribution points and workstations during services.
• Welcome and advise the G.M on the choice of drinks.
• Prepare and serve drinks according to the technical specifications established in accordance with standards.
• Propose products for sale to G.Ms and propose actions to develop financial turnover.
• Ensure compliance with procedures (G.O discounts, Club Med Talent, no alcohol for minors, etc.).
• Contribute to the atmosphere of bar and participate in events organized by the team.
• Respect the schedule and apply the cleaning process.
• Clean the furniture in the room, counter and the office before, during and after the services.
• Maintain and clean the workstation and the equipment used and self-service drink stations as well as the storage rooms.
• Respect H.A.C.C.P method and bar's health and safety rules.
• Respect health and safety rules.
• Make sure that unaccompanied minors do not consume alcohol.
• All our positions are open to people with disabilities.

Skills:

Compliance

Job type:

Full-time

• Attentive, you offer a personalised service and a unique experience to each customer.
• Relaxing, you give off a Zen attitude and thanks to you time seems to stop.
• Challenger/Performer, you like to take on new challenges to develop the Spa's turnover (products and services) and guarantee the satisfaction of our customers.
• You will.
• Develop yourself by benefiting from professional training on the protocols of renowned brands such as Sothys, Cinq Monde or Payot.
• Welcome clients and organise the treatment schedule.
• Perform different types of treatments (Californian, Ayurvedic, hot stone, Balinese treatments, etc.) according to the guidelines of the resort's assets with which Club Med works.
• Ensure the promotion, advice and sale of services and care products to develop the Spa's revenue.
• Work in collaboration with the other services in the Resort (laundry, bar, restaurant, etc.).
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets.
• In becoming a G.O Massage Therapist, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Sales, Compliance

Job type:

Full-time

• Attentive, you create a relationship of trust to understand and meet our guests' expectations.
• Smiling and friendly, you ensure our customers feel welcome in the shop.
• Creative and ensure an attractive layout. Merchandising is second nature to you.
• Performance is your priority. You like new challenges and increasing sales.
• You will.
• Greet the customer, identify their needs and advise them.
• Operate the till.
• Manage the shop (supply and storage) while respecting the Club Med merchandising norms and standards.
• Promote and set up commercial activities, in collaboration with the other Resort services (sports, events, etc.).
• Guarantee compliance with the Club Med health and safety rules as well as the maintenance of the resort's assets.
• In becoming a G.O Retail Sales Associate, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Compliance

Job type:

Full-time

• Discreet and well-organised, and know how to make our guests feel at home.
• Attentive, you ensure each guest has personalised service and a unique experience.
• Meticulous, with a good eye for detail, your give impeccable service.
• You will.
• Assist the Executive Housekeeper in the checking and cleanliness of rooms and common areas.
• Report malfunctions to the maintenance department.
• Anticipate and respond to the different requirements and needs of the resort's clientele.
• Supervise the maintenance staff (30 to 50 employees).
• Monitor the condition of stocks, identify supply needs and establish orders.
• Check the conformity of the work carried out according to Club Med high quality standards.
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering).
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets.
• In becoming a G.O Executive Housekeeper Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Recruitment

Job type:

Full-time

• Friendly, you are gifted in representing Club Med's values to customers and employees.
• Key to our activity, you work with different departments and contribute to our overall success.
• Well-organised, you know our processes like the back of your hand and apply them meticulously.
• You will.
• Be responsible for personnel management and the application of social regulations within the resort.
• Support managers and their teams (between 150 and 450 employees).
• Develop and implement the action plan necessary to optimize human resources to meet the company's economic objectives.
• Manage the process of integration and evaluation of employees in compliance with the rules and procedures of labour law.
• Set up a local recruitment policy.
• Manage relations with employee representative bodies.
• Unite and motivate teams around defined objectives and support them in their development.
• In becoming a G.O Human Resources Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Compliance

Job type:

Full-time

• A pedagogue, you put yourself at the level of your coachees, whether they are novices or experienced.
• Passionate, you're willing to reveal your game to whoever wants to measure themselves against you.
• A performer, you keep on training without ever losing your enthusiasm.
• You will.
• Benefit from professional equipment supplied by leading brands (Escape, TRX, etc.) and rich pedagogical content (Les Mills, etc.).
• Provide group classes, from beginners to advanced levels.
• Promote your activity within the resort.
• Ensure quality customer relations by reinforcing the Club Med culture and spirit.
• Ensure compliance with Club Med health and safety regulations, and maintain the resort's property.
• By becoming a G.O Fitness Instructor, you'll be able to benefit from Club Med's infrastructure and activities. If you feel like it, you can even get up on stage to show off your talents!.
• So why not pack your bags?.
• All our positions are open to people with disabilities.

Skills:

Contracts

Job type:

Full-time

• Organised, you prioritise your tasks efficiently and reduce response times.
• Meticulous, you have a great eye for detail.
• Helpful and irreproachable, you always find the right solution for all our guests.
• You will.
• Be in charge of healthy and controlled of green spaces in the Resorts.
• Make the link between the Europe Africa Technical Department for Green Spaces Europe and the various sites.
• Control and monitor the proper execution of Green Space service contracts on the sites concerned.
• Control and monitor the proper execution of the maintenance work by the Gardens team on the site concerned.
• Ensure a follow-up (qualitative and quantitative) and quantify each site's needs in term of fertilisation, irrigation, phytosanitary status, equipment and pruning.
• Strive for the continuous improvement of the gardens.
• Establish monthly and annual Green space reporting.
• Unite and motivate teams around defined objectives and support them in their development.
• In becoming a G.O Landscaping Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Outgoing Personality, Mandarin, English, French, Thai

Job type:

Full-time

• Warmly welcome guests upon arrival, assist with check-in procedures, and provide resort information.
• Proactively anticipate guest needs and offer assistance with luggage, transfers, and general inquiries.
• Handle guest requests and complaints efficiently and professionally, escalating issues to management when necessary.
• Provide detailed information about resort facilities, activities, excursions, and dining options.
• Maintain a high standard of cleanliness and organization in the welcome and lobby areas.
• Assist with guest departure procedures, including check-out and farewell.
• Collaborate effectively with other departments (e.g., F&B, Accommodation, Sports) to ensure seamless guest service.
• Actively participate in Club Med entertainment and activities when required, embodying the G.O. spirit.
• Adhere to all Club Med policies and procedures, including health and safety regulations.
• Job Qualifications.
• Previous experience in hospitality, customer service, or a guest-facing role, preferably in a resort or hotel environment.
• Excellent interpersonal and communication skills with a friendly and outgoing personality.
• Ability to work effectively in a multicultural team and adapt to a dynamic resort environment.
• Strong problem-solving skills and a proactive approach to guest satisfaction.
• Proficiency in English is essential; knowledge of additional languages (e.g., French, Thai, Mandarin) is highly advantageous.
• Ability to stand for extended periods and perform light physical tasks.
• A passion for travel, culture, and delivering exceptional guest experiences.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Job type:

Full-time

• Reassuring, parents trust you and children enjoy your gentleness.
• Meticulous, you master hygiene and safety regulations perfectly.
• As a teacher, you propose activities that respect the child's rhythm and focus on his or her development.
• You will.
• Welcome, build confidence and take care of children from 4 months to 2 years old.
• Organise and lead manual activities, workshops, games, stories and songs adapted to the age of the child.
• Ensure the safety of children within the Baby Club structure and during all trips around the resort.
• Guarantee compliance with the Club Med hygiene and safety rules as well as maintenance of the resort's assets.
• In becoming a G.O Baby Club Coordinator, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Skills:

Compliance

Job type:

Full-time

• Meticulous, you have a great eye for detail and are a professional in your field.
• Organised and structured, you manage and prioritise your tasks.
• From the wings, you enjoy diverting attention, knowing that you are behind the magic.
• You will.
• Set up the sound equipment and broadcast the music for the different activities of the resort.
• Carry out the installation and the adjustments of the elements of sound system (microphones, loudspeakers, amplifiers) for the shows and events in the resort.
• Broadcast or record sounds (ambiences, voices, dialogues) according to the requirements of the regulations on sound levels.
• Determine the type of sound equipment and the layout of speakers, microphones, amplifiers, according to the acoustic rendering.
• Carry out first level maintenance and servicing of sound equipment.
• Guarantee the quality of services, compliance with Club Med health and safety rules and the maintenance of the assets.
• In becoming a G.O Sound Technician, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.