ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, SQL, English, Thai

ประเภทงาน:

งานประจำ

• Experiment and execute initiatives to ensure optimal platform performance for GrabFood and GrabExpress verticals.
• Analyze the performance of owned projects and initiatives and communicate key results across a wide range of stakeholders.
• Has the ability to "connect-the-dots", and understands both on-ground realities of the business and the narrative of data from multiple sources.
• Work across local and regional teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.
• Improve product rollouts, ensuring they fit market conditions.
• Support vertical teams in launching new business initiatives.
• What Essential Skills You Will Need.
• 4+ years of experience at management consulting or tech company, with a focus on data analysis and project management.
• Bachelor's degree in Engineering, Business Administration, Economics, or in a relevant field.
• Experience in gathering data, reviewing, analyzing and drawing conclusions based on the available information.
• Experience evaluating different options to form a judgement and have an eye for details.
• Proficiency in Excel (can perform complex functions) is required, experience with SQL.
• Experience to deliver clear engaging presentations with proficiency in both Thai and English to communicate regionally.
• You have the passion and energy to excel in a work environment.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Market Research, Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive enterprise sales strategies to achieve and exceed revenue targets for the GrabForBusiness segment.
• Lead, mentor, and motivate a sales team to deliver performance and foster a culture of continuous improvement.
• Identify, prospect, and close enterprise-level accounts through strategic and consultative selling approaches.
• Manage complex sales cycles and negotiate contracts with C-suite executives and main decision-makers.
• Analyze market trends, competitive landscape, and customer to inform business strategy and identify growth opportunities.
• Build partnerships with enterprise clients, ensuring customer satisfaction and long-term account retention.
• Develop accurate sales forecasts, monitor pipeline health, and provide regular performance reporting to senior management.
• Collaborate with product, marketing, and operations teams to align sales efforts with organizational goals.
• Conduct market research to position GrabForBusiness in the enterprise segment.
• Represent GrabForBusiness at industry events, conferences, and client meetings to enhance brand visibility and credibility.
• Understand the prospect's needs and market solutions which align to those needs.
• What Essential Skills You Will Need.
• Minimum 5 years of enterprise sales experience in B2B environments, with experience exceeding sales targets.
• Demonstrated expertise in discovering core prospect pain points, validating critical business issues, and driving high-stakes deal execution.
• Familiar with talent development and driving team performance to exceed sales targets.
• Proficiency with CRM platforms and sales analytics tools.
• Grounded in market intelligence and commercial awareness.
• Experience in sales forecasting, pipeline management, and revenue optimization.
• Deep familiarity with SEA business practices and market trends.
• Expertise in managing and closing Enterprise deals within the tech and services space.
• Experience establishing and expanding sales operations across emerging markets.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Leadership Skill, Python, SQL

ประเภทงาน:

งานประจำ

• Strategy & Domain Stewardship.
• You will architect Marketplace Mechanisms: Own the economic logic behind our core Dispatch (batching, allocation) and Passenger Pricing engines. Design incentive frameworks and clearing mechanisms that ensure market health.
• You will shape the Roadmap: Own the strategic direction of our tech roadmap within your domain, using data-driven insights and hyper-local market understanding to define future priorities.
• You will influence & Stakeholder Management: Provide strategic advice to country heads and functional leaders. Distill complex economic concepts into simple, actionable mental models to drive executive decision-making.
• Team Leadership & Development.
• You will build & Scale: Lead, mentor, and grow a team of economists and data scientists. Foster a balancing technical rigor with personal career development.
• You will drive Quality: Guide the team in applying experimental methods and structural modeling to ensure our biggest business bets are backed by rigorous, causal evidence rather than mere correlation.
• You will manage Workload: Prioritize the team's research agenda to handle the most critical marketplace "unknowns" - from long-run market dynamics to system efficiency frontiers - ensuring high morale and impact.
• Technical Strategy & Innovation.
• You will bridge Theory and Reality: Oversee the translation of theoretical economic models into real-world applications within our dispatch and pricing algorithms.
• You will advanced Analytics: Maintain oversight of the team's use of causal inference, structural modeling, and machine learning to decode complex user/partner behaviors.
• You will experimentation: Design and lead high-stakes A/B testing and quasi-experimental frameworks to optimize dispatch logic and price elasticity, ensuring we move beyond simple metrics to understand "why" users make choices.
• What Essential Skills You Will Need.
• Essential Experience.
• Leadership: Demonstrated experience building relationships across functional teams and leading a group of independent technical contributors.
• Strategic Depth: Ability to "see the forest for the trees," breaking down ambiguous, multi-year marketplace problems into manageable pieces.
• Communication: Good storytelling and presentation skills; comfortable presenting to senior stakeholders and capable of gaining buy-in during high-pressure meetings.
• Relevant Background: experience in marketplace design, pricing strategy, or economic consulting, within a high-velocity tech environment.
• Technical Skills.
• The Academic or Professional Foundation requires an advanced degree in Economics or a related quantitative field. We prefer a Master's or PhD, though we equally value equivalent, high-level professional experience that one has acquired. This experience is in applying rigorous economic logic to real-world marketplace systems.
• Causal Inference: Expertise in quasi-experimental methods (such as difference-in-differences or regression discontinuity) to decode complex behaviors and move beyond correlation.
• Data Proficiency: Good command of SQL and statistical programming (R or Python) to work with complex, high-velocity datasets.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Brain Storming, Negotiation, English

ประเภทงาน:

งานประจำ

• You will plan and implement all marketing campaigns from end-to-end and responsible for new scalable campaign.
• You will work with operation team to achieve business growth and operational excellence.
• You will responsible for discussion with external parties such as Agencies or Business partners.
• You can work collaboratively with multiple partners both internal and external.
• You will support partner negotiation, partner contracts and adherence to operating budget of Marketing.
• You will perform post-mortem in data-driven manner to justify campaign and business target.
• You will support purchase requisition process for all marketing campaigns.
• What Essential Skills You Will Need.
• Minimum of 3 years of experience in consumer marketing (campaign marketing, partnerships/brand marketing or marketing communications) with exposure on online and offline media.
• Bachelor's degree in business administration, marketing, communication or other advertising.
• You can create creative briefs and new campaign initiative.
• You have excellent in project management, communication skill in both written and spoken English.
• You enjoy working in a dynamic and fast-paced environment while effectively managing multiple tasks.
• You enjoy brainstorming, coming up with creative ideas and hunger for success.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, English

ประเภทงาน:

งานประจำ

• Plan out priority partners to pursue, following the GrabFood strategy.
• Strategies on partnership model and content, with help of internal data in driving revenue for partners and Grab.
• Engage prioritized partners for business strategy on Grab platform.
• Work with internal product team and marketing operations team to execute campaigns.
• What Essential Skills You Will Need.
• Bachelor's Degree or higher in any field (preferably in business, management or marketing).
• Minimum 1-2 years of experience dealing with major brands. Of great importance is experienced in structuring collaboration terms, securing deals, and collaboration campaign.
• F&B industry experience preferred, but not required.
• Proficient in both written and verbal English communication.
• Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint).
• Ability to build good relationships with partners and match partners' needs and organization resources to grow the GrabFood business.
• Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals.
• Resilient and level-headed in dynamic corporate settings.
• Strategic Workload Prioritization & Cross-Functional Collaboration.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Business Development, Project Management, Marketing Strategy, English, Thai

ประเภทงาน:

งานประจำ

• Analyse merchant and customer data and pain points to identify growth areas for Grab Marketing Service.
• Create marketing package that is suitable with each merchant segment to serve their needs using data, assets, and demand generation tools.
• Conduct an experiment to see if the package that we designed actually makes impacts for merchants and adjust the package details.
• Price the package using an appropriate method and data.
• Create go-to-market strategy, which includes pitch deck, marketing communication strategy, project timelines and other materials needed for launching a package, in collaboration with cross-functional teams.
• Design operation process, working sheets and execute as planned.
• Create campaign dashboards and reports to track performance of the campaigns.
• What Essential Skills You Will Need.
• Bachelor's degree in Marketing, Business Administration, Engineering or a related field.
• Have experience in processing and analysing complex data sets.
• Working knowledge of SQL is preferred but not essential.
• Quantitative discipline with strong business sense and ability to articulate complex analysis to a wide range of audiences, and translating these to actual business actions.
• Strong project & stakeholder management, problem-solving, presentation and communication skills.
• Professional proficiency in spoken and written Thai and English.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Automation, Salesforce, Leadership Skill, Telesales, Power BI

ประเภทงาน:

งานประจำ

• You will lead Thailand's CX vision across all Grab product verticals, operating as the local steward of Grab's regional world-class experience strategy.
• You will synthesize VOC, CSAT, NPS, and escalation data to identify systemic pain points and design solutions that resolve them at scale - not just treat symptoms.
• You will represent Thailand's CX voice in regional and country leadership forums, contributing to cross-market guides and influencing regional strategy with ground-level insights.
• You will benchmark against global CX leaders and latest technologies, translating best practices into Grab-specific frameworks and operating models.
• You will position Thailand's support function as an active contributor to user retention and revenue growth.
• BPO Operational Performance.
• You will serve as the accountable in-country owner of BPO operational performance - translating regional vendor governance frameworks into local execution excellence, driving day-to-day performance management, quality calibration, and escalation resolution.
• You will guide vendor accountability through weekly rigorous review cadences, holding BPO partners to quality and efficiency standards aligned with regional benchmarks.
• You will provide market-specific inputs into regional capacity planning, headcount forecasting, and ramp decisions.
• You will oversee local QA execution, training delivery, and performance calibration with regional quality frameworks.
• Operational Excellence & AI-Led Transformation.
• You will lead Thailand's transition to an AI-enabled, digital-first support model - driving adoption of automation and AI tools across in-house and BPO teams.
• Champion AI-powered and automated service journeys as strategic levers.
• You will drive Thailand's shift to data-driven operations.
• You will pilot bold, CX models, moving fast on validated experiments and scaling what works across the market.
• Ensure achievement of SLAs, quality metrics, and OKRs through disciplined resource management and proactive risk mitigation.
• Cross-Functional Leadership & Stakeholder Alignment.
• You will collaborate with country and regional teams to lead local user first policies and influence without authority across a matrixed organization while secure commitment to shared CX outcomes even in the face of competing priorities.
• People Leadership & Capability Building.
• Lead, inspire, and grow a high-skilled in-house team - creating an environment where specialists are stretched, developed, and retained.
• Build and sustain a structured capability development roadmap for in-house talent with a deliberate focus on providing the team with the skills to excel in an AI-augmented environment.
• Extend capability-building rigor to BPO partner talent pipelines, setting standards for training, and performance elevation in partnership with the Regional BPO team.
• Hold self, team, and fellow leaders accountable to outcomes - not just baseline targets.
• What Essential Skills You Will Need.
• 10+ years in customer experience, customer success, or CX operations leadership - with preference for experience in high-growth tech platforms, super-apps, or digital-native businesses.
• Demonstrated experience managing CX strategy (not just operations) - including journey mapping, VOC programme design, and closed-loop feedback mechanisms.
• Experienced in managing large, blended workforces (in-house specialists and BPO vendors) across multiple business departments.
• Experienced working within or alongside regional BPO governance structures.
• Background in CX transformation or change management - leading organisations through technology adoption, process redesign, or operating model shifts.
• Experience connecting support operations to commercial outcomes - whether through retention, telesales, or revenue-linked CX programmes.
• Capabilities.
• Expert-level systems thinking: able to identify root causes of chronic CX failures and design durable, scalable solutions.
• Data fluency - comfortable managing CSAT, NPS, AHT, FCR, and operational cost metrics; able to translate data into strategic decisions and build real-time operational visibility.
• Proficiency with CX and support tooling (e.g. Salesforce Service Cloud, PowerBI, Microsoft D365) and demonstrated experience leading AI-assisted service delivery model adoption.
• Stakeholder management and orchestration skills - able to bridge functions, promote alignment, navigate disagreement, and secure commitment across country, regional, and global team members.
• Fluent in Thai and English, both written and spoken.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's Omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals, Reservations, Phoenix and Loyalty.
• Lead Generation & Pipeline Management.
• Independently sourced strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.
• Strategy Execution & Market Insights.
• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.
• Manage full sales cycles from prospecting to closing.
• What Essential Skills You Will Need.
• 2+ years of experience.
• Bachelor's degree in any field.
• Proficiency in English and Thai (third language is a-plus).
• Visionary mindset with a passion for exceeding set targets and achieving success.
• Experience establishing communication and engagement with prospects, and convincing sales pitches.
• Proven ability to prioritize a high-volume pipeline and meet the schedule without sacrificing quality.
• Collaborative mindset, thriving in a dynamic, high-growth setting while engaging with people naturally.
• This role is ideal for individuals who are driven, passionate about the F&B industry, and eager to drive impactful partnerships. You will work in a constant evolving environment, collaborate with a passionate team, and help shape the future of Grab's offline services for F&B.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, SQL, English, Thai

ประเภทงาน:

งานประจำ

• Experiment and execute initiatives to ensure optimal platform performance for GrabFood and GrabExpress verticals.
• Analyze the performance of owned projects and initiatives and communicate key results across a wide range of stakeholders.
• Has the ability to "connect-the-dots", and understands both on-ground realities of the business and the narrative of data from multiple sources.
• Work across local and regional teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.
• Improve product rollouts, ensuring they fit market conditions.
• Support vertical teams in launching new business initiatives.
• What Essential Skills You Will Need.
• 4+ years of experience at management consulting or tech company, with a focus on data analysis and project management.
• Bachelor's degree in Engineering, Business Administration, Economics, or in a relevant field.
• Experience in gathering data, reviewing, analyzing and drawing conclusions based on the available information.
• Experience evaluating different options to form a judgement and have an eye for details.
• Proficiency in Excel (can perform complex functions) is required, experience with SQL.
• Experience to deliver clear engaging presentations with proficiency in both Thai and English to communicate regionally.
• You have the passion and energy to excel in a work environment.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Risk Management, Problem Solving, Automation, Telesales, English

ประเภทงาน:

งานประจำ

• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SQL

ประเภทงาน:

งานประจำ

• Own GrabMart fleet management by ensuring smooth day-to-day fleet operations, monitoring driver supply performance, and driving initiatives to improve supply health, service reliability, and operational efficiency.
• Partner closely with the regional driver product team and cross-functional stakeholders to address fleet-related challenges, improve operational processes, and support the implementation and adoption of new tools, products, and initiatives for GrabMart.
• Support GrabMart and GrabExpress strategy, from ideation and planning through execution, by tracking business performance, identifying risks and opportunities, and translating insights into actionable recommendations and operating plans.
• Drive the execution of strategic plans and operational initiatives across GrabMart and GrabExpress by coordinating with stakeholders, following through on implementation, resolving on-the-ground issues, and ensuring initiatives deliver measurable business impact.
• What Essential Skills You Will Need.
• Minimum 2-3 years of experience in logistics, last-mile delivery, e-commerce, or marketplace businesses, or in a management consulting firm.
• You can throw in big WHAT IF and light up new ideas with rationale attached.
• Passionate and able to excel in a fast-paced team environment, while being deliver tasks.
• You can invent structural thinking framework and simplify into relevant action plans.
• You have solid analytical and problem-solving skills, basic SQL is a plus.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Brain Storming, Tableau, SQL

ประเภทงาน:

งานประจำ

• You will analyze short to medium term issues impacting demand growth in the business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans and experimentation.
• You will collaborate with internal and external members to align demand plans with business strategies.
• You will create regular reports and presentations on demand forecasts and measurements.
• You will participate in SOP meetings to provide insights on demand trends and potential risks.
• You will design efficient promo structures and other projects to achieve demand growth in the GrabMart business and work with main partner teams to implement.
• You will manage budget allocation and track cost from plans in collaboration with Finance.
• What Essential Skills You Will Need.
• A minimum 1 year of relevant work experience in financial services, management consulting or technology firms.
• Processing and analyzing complex data sets using Excel (Essential)/Tableau ().
• Working knowledge of SQL is preferred but not essential.
• Quantitative discipline with strong business sense and complex analyses to a wide range of audiences, and translating these to actionable business insights.
• Ability to see big picture while not losing sight of details.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Creative Thinking, Digital Marketing, Social media, Leadership Skill, Branding

ประเภทงาน:

งานประจำ

• Lead the creation and execution of comprehensive marketing campaigns for a diverse range of clients.
• Develop strategic campaigns that align with clients business/marketing goals and brand positioning.
• Work with GrabAds client partners and supervised by senior planner to develop insightful campaign strategies.
• Collaborate with cross-functions including marketing, internal creative, social media, operation team to ensure the execution of integrated marketing campaigns.
• What Essential Skills You Will Need.
• At least 2 years of experience in marketing and strategic planning within a marketing, creative, or advertising agency. A strategic planner from a creative agency is preferred.
• Experience working with major brands including FMCG, platform application, retails while being able to manage multiple client accounts.
• Business and marketing acumen with ability to develop strategy based on strong understanding of key business and consumer needs.
• Solid understanding of digital marketing, social media, and emerging trends in the marketing industry.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively to clients and internally.
• Creative thinking with a strong understanding of branding, advertising, and consumer psychology.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong leadership and team collaboration skills.
• Fluency in Thai & English (both written and spoken) is required.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, SQL

ประเภทงาน:

งานประจำ

• Drive GrabFood's national merchant selection growth via end-to-end strategic project PMO, quantitative commercial design, and data-led operations.
• Directly manage a team driving both scalable mass-acquisition engines and high-touch strategic merchant acquisition.
• Oversee project execution, strict timeline tracking, clear milestone management, and data-backed performance optimization across all channels.
• Partner with Marketing, Sales Ops, Growth, and relevant stakeholders to optimize commercial levers and scale repeatable sales plans.
• End-to-End PMO: Lead cross-functional project sprints, establishing clear project charters, KPIs, and tracking mechanisms to scale acquisition channels.
• Commercial & Lead Modeling: Extract data to quantitatively optimize merchant pricing models, commission structures, and onboarding incentives to maximize conversion ROI.
• Lead Prioritization: Turn scattered merchant datasets into hyper-targeted, structured lead pipelines to maximize the efficiency of our ground sales teams.
• Omnichannel Optimization: Apply analytical models to manage resource allocation across digital lead gen, external partner networks, and offline visibility collateral placement.
• Playbook & Venture Testing: Standardize trendy merchant acquisition plans for the wider organization, and establish lean experimental frameworks to run validation tests for upcoming merchant product verticals.
• 4+ years of experience with strong professional foundation within management consulting, a hyper-growth tech setting, or a similar high-velocity operational environment, paired with a proven track record of leading teams.
• Strong Project Management Frameworks: Proven expertise in structuring complicated problems into clear, execution-ready working plans and hitting strict timelines.
• Advanced in Quantitative Experience: Capability to extract insights from raw data, build data-backed recommendations, and model commercial/funnel scenarios. SQL proficiency.
• PASSION in the F&B industry: from street food to casual café and restaurant to premium food to social sellers; from Bangkok to upcountry markets.
• Strong in Stakeholder Management.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, SQL, English

ประเภทงาน:

งานประจำ

• Own and drive key supply performance metrics and exploiting opportunities to drive and capture growth for Grab mobility business.
• Transform large sets of data to.
• analyse and get insights to make business decisions in special projects.
• continuously evolve strategies to incentivize and shift drivers' behavior and maintain healthy retention rate.
• optimize and strengthen core services of Grab transport businesses countrywide with regional marketplace team.
• Manage multiple, critical, time-sensitive initiatives with stakeholders across the organization to ensure quick and effective execution.
• On-ground visit key cities to gather insights, opportunities for both drivers and passengers and propose growth strategies.
• What Essential Skills You Will Need.
• A Bachelor's Degree or above in Economics, Business Administration, Engineering, Statistics, and or similar fields.
• At least 2 years of work experience.
• A passion to solve problems, with strong quantitative, creative, data analysis and project management skills.
• Very good English proficiency.
• The Nice-to-Haves.
• Work experience in data analysis, project management.
• SQL proficiency.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Google Analytics, Google Ads, Appsflyer, English

ประเภทงาน:

งานประจำ

• Media Strategy and Planning.
• Translate business and marketing briefs into media plans across online channels for Mobility, Mart and OneGrab.
• Lead online media strategies across channels such as Meta, Google, TikTok, programmatic, ad networks, OEMs, and local publishers.
• Define campaign goals, audience and city segments, budget allocation, pacing, caps, KPIs, and measurement plans.
• Partner with Marketing and Operations to align media with local growth opportunities.
• Support OOH media selection and connect offline activity with online strategy and execution.
• Performance Optimization & Test-and-Learn.
• Monitor campaign performance against metrics, such as reach, sessions, orders, cost per session, and business targets, identifying trends, gaps, and optimization opportunities.
• Optimize budgets, bids, audiences, creatives, placements, and city splits to improve performance and reduce waste.
• Lead structured test-and-learn projects across channels, audiences, creatives, formats, and platform capabilities.
• Explore new opportunities such as creator-led content, social-first formats, DOOH integrations, OEMs, ad networks, and local publishers.
• Evaluate test results and develop new hypotheses and alternative test agendas when previous tests do not deliver the expected outcome.
• Work with the agency to turn performance insights into relevant recommendations and strategies.
• Campaign Execution and Agency Governance.
• Govern daily online campaign execution with the agency, including campaign setup, naming, tracking links, events, placements, QA, pacing, and budget controls.
• Review media plans and post-campaign reports to ensure accurate execution and meaningful insights.
• Resolve campaign risks, leakages, and misfire promptly.
• Work with Meta, Google, and other media partners on business reviews and growth opportunities.
• Stakeholders & Agency Management.
• Translate technical media concepts and performance results into clear business recommendations.
• Partner with Finance on budget forecasting, accruals, reconciliation, and spend tracking.
• Maintain accurate budget trackers, monitor spend against plan, and flag over- or underspend risks with recommendations for reallocation, scope changes, or campaign pauses.
• Collaborate with Growth Planning, Martech, and Analytics teams to ensure tracking integrity, experiment design, data quality and dashboard usage.
• Reporting, Budget & Governance.
• Produce regular reports covering results versus targets, causes, risks, mitigations, and next steps.
• Maintain accurate budget trackers, monitor spend against plan, and flag over- or underspend risks with recommendations for reallocation, scope changes, or campaign pauses.
• Maintain media guideline and documentation for online execution, testing, and integrated campaigns.
• Ensure compliance with platform policies and Thailand advertising regulations.
• What Essential Skills You Will Need.
• 5+ years of experience managing paid media campaigns across multiple platforms.
• Expertise in Google Ads, Meta Ads Manager, and TikTok Ads.
• Experience developing online media strategies and managing agency-led campaign execution.
• Experience working with integrated online and offline media campaigns, particularly OOH.
• Turn data into relevant recommendations.
• Creative and structured approach to developing test-and-learn hypotheses and new growth opportunities.
• Experience optimising campaigns and improving performance and ROI.
• Experience managing marketing and media budgets, including forecasting, pacing, and reconciliation.
• Project management, communication, and stakeholder management skills.
• Familiarity with AppsFlyer, Google Analytics, or similar measurement tools.
• Fluency in Thai and English.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Project Management, Data Analysis, SQL, English

ประเภทงาน:

งานประจำ

• Lead and Scale: Grow Grab's premium and new transport business markets, leading both strategy and operational success.
• Project Management: Guide multiple special projects from end-to-end planning through to successful execution.
• Workstream Execution: Take high ownership of your own workstreams, using rationale and critical thinking to navigate unexpected challenges.
• Strategic Problem-Solving: optimize our performance through creative, data-driven, and quantitative analysis.
• What Essential Skills You Will Need.
• Bachelor's Degree or above in Economics, Business Administration, Engineering, Statistics, or a similar field.
• 2-4 years of working experience, specifically focused on project management and business strategy.
• Passion for problem-solving with strong quantitative, creative, data analysis, and project management skills.
• Ability to work independently with the flexibility to adapt to a fast-paced team environment.
• Very good English proficiency.
• Preferred: Prior work experience in data analysis and SQL proficiency.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, English, Thai

ประเภทงาน:

งานประจำ

• Plan out priority partners to pursue, in line with the overall GrabMart strategy.
• Strategies on partnership model and content, with help of internal data in driving revenue for partners and Grab.
• Engage prioritized partners for business strategy and execution on Grab platform.
• Work closely with internal product team and marketing operations team to execute campaigns.
• What Essential Skills You Will Need.
• Bachelor's Degree or higher in any field (preferably in business, management or marketing).
• Minimum 1-2 years of experience in dealing with major brands/retailers is a must. Of great importance is experienced in structuring collaboration terms, securing deals, and collaboration campaign.
• Retail industry background.
• Communication: Thai and both written and spoken English.
• Requires Microsoft Office skills (MS. Excel, MS. Word and MS. PowerPoint).
• A independent person with excellent team-working skills.
• Build good relationships with partners and match partners' needs and organization resources to grow the GrabMart business.
• Fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, Leadership Skill, Tableau, SQL

ประเภทงาน:

งานประจำ

• Assortment & Campaign Scaling: Drive and monitor category-specific assortment growth (SKU health) and merchant deal penetration to maximize user conversion and platform selection.
• Operational Centralization: Streamline processes across local teams to minimize duplicated efforts, ensuring best practices in catalog quality and campaign deployment are standardized regionally.
• Performance Monitoring & Analytics: Actively track and build dashboards for key perf ...
• Experience: 1-2 years of experience in Sales Operations, Merchant Operations, Growth Operations, or Management Consulting within the E-commerce, Q-commerce, or Ride-Hailing industries.
• Analytical Skills: Strong proficiency in data analysis (Excel/Google Sheets is a must; SQL or Tableau knowledge is a plus) to monitor SKUs, deals, and financial metrics.
• Project Management: Proven track record of managing cross-functional regional projects, managing stakeholders across different team.
• Mindset: A builder's mentality with a sharp eye for operational efficiency, scalability, and eliminating waste.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Financial Reporting, Financial Modeling, Accounting, Leadership Skill, Budgeting

ประเภทงาน:

งานประจำ

• You will develop, maintain, and enhance financial planning models, including annual budgets, rolling forecasts, and scenario analyses.
• You will conduct variance analysis and provide detailed explanations of financial performance against plan.
• You will analyze business measurements to identify trends, risks, and opportunities.
• You will prepare comprehensive financial reports and presentations for executive leadership and partners.
• You will collaborate with cross-functional teams across operations, sales, and marketing to gather requirements and validate financial assumptions.
• You will support capital budgeting processes and investment evaluation projects.
• You will manage financial planning systems and tools to improve efficiency and accuracy.
• You will develop junior team members, promoting a culture of analytical excellence.
• You will ensure compliance with financial policies, procedures, and regulatory requirements.
• You will participate in strategic planning sessions and contribute to long-term financial forecasting.
• What Essential Skills You Will Need.
• Minimum 10+ years of experience in Financial Planning & Analysis (FP&A) or related finance roles.
• Strong financial acumen with expertise in financial modeling, budgeting, forecasting, cost accounting, and variance/scenario analysis.
• Advanced proficiency in Microsoft Excel for complex formulas, pivot tables, and data visualization.
• Excellent communication and presentation skills, with the ability to translate complex financial data into actionable insights for non-finance audiences.
• Strong organizational skills and attention to detail, capable of managing multiple priorities effectively as both an individual contributor and a team player.
• Growth mindset toward technology and innovation, with the ability to adopt new tools and guide teams through the adoption curve.
• Experience in a fast-paced business environment, Big 4, or management consultancy.
• Hands-on experience with ERP platforms (e.g., SAP, Oracle) and Business Intelligence (BI) tools.
• Background in capital budgeting, investment analysis, and industry-specific business models.
• Exposure to Agile or continuous improvement methodologies.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ทักษะ:

Good Communication Skills, Power BI, Tableau, Python, English

ประเภทงาน:

งานประจำ

• Take end-to-end ownership of medium-sized analytics projects, defining methodologies to deliver reliable, scalable, and reproducible solutions.
• Contribute to analytics-wide frameworks and integrate operations/marketing workflows into established data solutions.
• Collaborate with direct stakeholders and adjacent cross-functional teams to align data initiatives with operational goals.
• Communicate analytical solutions to mid-to-senior level partners, providing data-backed rationale to support decision-making.
• Explore and propose workable, optimal solutions to challenges considering technical and operational constraints.
• Proactively address blockers within the team to keep projects moving forward.
• Mentor junior analysts by sharing technical best practices, guiding problem-solving approaches, and helping them develop their analytical capabilities.
• Consistently seek out opportunities to improve personal technical skills and upgrade internal team processes and frameworks.
• What Essential Skills You Will Need.
• 4 years+ of analytical experience conjugated with business acumen, preferably in the e-commerce or the Internet industry.
• Bachelor's degree in Statistics, Analytics, Mathematics, Engineering or other quantitative subjects.
• Advanced experienced of analytical tools such as Excel (VBA, Pivot), database querying (SQL, Presto, Hive), visualisation and reporting tools (Tableau, PowerBI, Holistics).
• Advanced experience of programming languages (Python, R).
• Strong ability to work with complex data sets.
• Good communication skills to translate analytics specificities for all audiences.
• Full professional working proficiency in English is required, on top of fluency in Thai.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Architecture, Python, SQL

ประเภทงาน:

งานประจำ

• Be the Authority on Causal Truth: You will apply quasi-experimental methods and structural modeling to safeguard the business from mistaking correlation for causation. You will ensure our biggest bets are backed by rigorous evidence rather than coincidence.
• Solve Big, Ambiguous Questions.
• You will help build the research agenda for the "unknowns" of our marketplace. You will investigate foundational topics - like long-run market dynamics, system efficien ...
• Simplify Strategy.
• You will distill immense complexity into clear, applicable mental models. You will partner with senior leadership to cut through the noise, helping them define the true goals and principles of the business.
• What Essential Skills You Will Need.
• Industry Experience.
• At least 5 years of experience with marketplace design, pricing strategy or economic consulting.
• Technical Skills.
• Econometrics: Expertise in causal inference techniques like difference-in-differences and regression discontinuity.
• Structural thinking: ability to build models predicting market equilibrium and effects of pricing changes.
• Technical proficiency: SQL and statistical programming (R, Python) is necessary.
• Strategic Communication: ability to simplify complex economic concepts to partners and influence decisions.
• Experience with economic logic, structural thinking, and causal analysis, regardless of their tenure in industry.
• A Master's/PhD degree in Economics, or a related field is preferred.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Teamwork, Power BI

ประเภทงาน:

งานประจำ

• You will diagnose complex problems by connecting insights and challenges across teams, swiftly addressing risks and opportunities with strategic insight.
• You will offer thought leadership to influence business decisions and align people programmes with organisational values through organization effectiveness, workforce management and drive more business productivity.
• You will guide managers through performance management cycles, rewards, retention, and talent development.
• You will promote inclusion, teamwork, and high performance.
• Strategic Learning & Development.
• You will identify skills gaps within business teams and work with regional L&D team to tailor development programmes.
• You will partner business leaders to create succession plans and identify high-potential employees for development.
• You will lead implementation of country wide L&D initiatives, ensuring they align with overall business strategy and culture.
• You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist.
• You will lead AI-driven HR programs to enhance efficiency and employee experience.
• You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
• You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.
• You will guide workforce planning, align resources with goals, and address skill gaps through training.
• You will oversee talent deployment and anticipate future needs.
• You will use People metrics to guide necessary data-based decisions and changes.
• What Essential Skills You Will Need.
• 8+ years of HR experience, with at least 5 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
• Great at talking to others and building trust and credibility across all levels.
• Experience with HRIS systems and People analytics tools such as Power BI, to extract workforce insights and present data to leadership.
• Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
• Familiarity with employment laws and regulations, and knowledge of cultural landscape in the markets we operate in.
• Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation, SQL, English, Thai

ประเภทงาน:

งานประจำ

• Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets.
• Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage.
• Deliver clear, presentations that persuade merchants to partner with GrabMart.
• Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.
• Develop customized partnership proposals that address the needs and goals of each merchant.
• Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories.
• Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.
• Implement and maintain a tracking system for merchant acquisition metrics.
• Work with related partners to align acquisition efforts with overall business goals.
• Contribute to the development of strategic projects to enhance overall merchant experience on the GrabMart platform.
• What Essential Skills You Will Need.
• Bachelor's degree in Business Administration, Marketing, Engineering or a related field.
• 4+ years of experience in sales, business development, or merchant acquisition.
• Preferably strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to online) or retail tech industry.
• Communication: both Thai and English.
• Experience to work as part of a team and dynamic culture.
• Proficiency in Microsoft excel (can perform complex functions) to generate insights, track performance.
• Proficiency in SQL or similar database query language.
• Experience in e-commerce or food delivery industry.
• Team and people management.
• Knowledge of digital marketplaces and online grocery delivery services.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

6 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Defining and designing the country strategy for driver-partner supply health, productivity, quality, and retention.
• Owning the consumer pricing frameworks to maximize growth and profitability across multiple markets.
• Leading country strategic projects focused on service quality and platform reliability.
• Represent the TH mobility marketplace team in discussions with both local and cross-country forums.
• Development and mentorship of the rest of the TH mobility marketplace team.
• The Critical Tasks You Will Perform.
• Define and own the long-term strategic vision for consumer pricing and marketplace mechanics across multiple mobility verticals, ensuring alignment with business growth targets and profitability goals.
• Design, champion, and iterate regional frameworks for driver-partner engagement models and incentive structures to ensure optimal acquisition, retention, and cost-efficiency across markets.
• Lead strategic initiatives to improve platform reliability and ride experience quality, working with cross-functional teams to implement solutions that enhance the passenger and driver experience.
• Conceptualise and design new mobility-related algorithms (e.g., dynamic pricing, ride matching, surge allocation) in collaboration with Product and Data Science teams to maximise regional performance.
• Serve as a thought partner and a subject matter expert to regional Product teams, influencing the long-term product roadmap based on mobility marketplace needs and strategic priorities.
• Interpret marketplace performance metrics and communicate findings to executive stakeholders, translating analytics into data-driven recommendations that inform major business decisions.
• Manage, develop, and mentor team members, providing guidance on analytical approaches and strategic thinking.
• What Essential Skills You Will Need.
• At least 6 years of experience in strategic consulting, product management at a tech company, or a related field requiring data-informed decision-making.
• Experience using AI productivity tools (e.g., Cursor) to accelerate analysis and solution development.
• Experience driving P&L impact through strategic projects, with measurable outcomes in revenue growth, cost reduction, or efficiency improvements.
• Experience designing and implementing pricing frameworks or incentive structures in a multi-market environment, ideally within ride-hailing or mobility platforms.
• Experience leading projects across multiple business lines or countries, managing stakeholders with competing priorities.
• Experience presenting findings to C-level executives and influencing business decisions based on data-driven recommendations.
• Experience managing and mentoring a team of 2 or more people, with responsibility for their professional development and performance.
• You can articulate strategic visions and technical concepts to both technical and non-technical audiences.
• Additional Information.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For At Grab.
• We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.