ทักษะ:

Problem Solving, Risk Management

ประเภทงาน:

งานประจำ

• Responsible for ticket management (monitoring and follow up) with IT, business partners and stakeholders, investigate and escalate issues related to payment or eTax where appropriate.
• Actively support for troubleshooting within ticket management process, first point of contact for our IT partners to troubleshoot issues and communicating to the respective business owners and development partners.
• Proactively analyse and report anomalies in customer complaints and support actions ...
• Support the invoicing process in collaboration with finance and investigate if applicable.
• Payment investigations for payments issues, like double payments, missing refunds.
• Support operational tasks coming from new payment implementations and developments.
• Responsible as payment super user, to contribute to tests for new development, and training other super users/co-workers and stakeholders on payment processes.
• Responsible for the alignment with payment vendors on operational actions.
• Responsible in overseeing and evaluating the payment transaction experience of our customers and contribute in identifying any improvement opportunities to elevate the standards by actioning or communicate findings to relevant stakeholders via the adequate channels.
• Responsible for updating bank campaign information and sharing with relevant stakeholders.
• Key point of cotnact for manual payment link, as well as to create and maintain Payment SOP and ensure compliance.
• Contribute 70-100% of their allocated working time to the outlined responsibilities. In cases, where full occupancy is not reached and CCC requires operational support, to be assigned on customer non-voice channels, as and when required.
• Excellent understanding of IKEA payment and refund processes.
• Experience of problem solving and conflict handling techniques.
• Customer-focused mindset.
• Good understanding of all CCC performance KPIs and broader Customer Experience related metrics.
• Broad knowledge on national regulation and legislation related to payment processes.
• Broad knowledge of payment methodologies, compliances and industry standards.
• Strong ability to analyse data related to customer payment and refund experience and turn into actionable insights.
• Good communication and presentation skills.
• Ability to bring problems to a resolution independently and within a close team.
• Ability to comply with the external legal framework and follow internal rules/instructions.
• Good attention to details by being persistent, structured and accurate.
• Good strategic, tactical and operational thinking.
• Great numerical and analytical skills.
• Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Reporting to the Safety & Security Manager, you will provide support to the various levels of management in ensuring a safe and secure environment for our customers and co-workers and in protecting our assets and the IKEA brand. You will also maintain an overall risk aware and control culture and compliance with internal IKEA and external legal demands.
• Your assignment.
• Ensure a safe and secure environment for co-workers, customers, and visitors by impl ...
• Manage the day-to-day operations of the Fire Command Centre (FCC) and coordinate effective responses to emergency and crisis situations.
• Drive compliance with IKEA Safety & Security standards by planning and conducting audits, inspections, risk assessments, and follow-up actions.
• Lead investigations into accidents, incidents, and near misses, identify root causes, and ensure corrective and preventive actions are effectively implemented.
• Prepare, maintain, and monitor emergency preparedness and crisis response plans to ensure the store is always ready to respond to emergencies.
• Coordinate and support Sec Check, insurance inspections, and regulatory audits to achieve IKEA's intended level of Safety & Security.
• Deliver and facilitate Safety & Security training, awareness programs, and drills to build a strong safety culture across the store.
• Manage and develop the contracted security team, ensuring they are well-trained, competent, and capable of protecting IKEA people, assets, and property.
• Monitor, analyze, and report Safety & Security performance metrics to drive continuous improvement.
• Your profile.
• You have a good understanding of Safety & Security principles and relevant Thai laws and regulations.
• You know how to investigate incidents, identify root causes, and recommend practical solutions.
• You communicate clearly and confidently, both verbally and in writing.
• You enjoy working in a fast-paced environment and can stay calm under pressure.
• You have experience in Safety & Security, preferably in a retail or customer-focused environment.
• You have knowledge of security operations, fire prevention, emergency response, and workplace safety.
• You're familiar with security systems such as CCTV, intrusion alarms, access control, and fire protection systems.
• You can monitor security service performance and work closely with security providers to continuously improve standards.
• You're proactive, detail-oriented, and enjoy solving problems.
• You work well independently and collaborate effectively with colleagues, contractors, and external authorities.
• Please apply by 14th August 2026.
• We hire based on our values. Watch the video.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 31 August 2026.

ทักษะ:

Interior Design, Assembly, SketchUp

ประเภทงาน:

งานประจำ

• You have a strong customer focused mindset and are able to transform the customer needs, dreams & frustrations into relevant and smart home solutions.
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them.
• You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock).
• Together with your manager and the team you ensure that the planning hub is a highly efficient operation and that you serve all customers while minimising waiting times. You also maintain the planning hub in excellent shape, welcoming, clean and tidy.
• Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned.
• Passion to serve customers using all your knowledge of the IKEA product range and all relevant IKEA services (measuring, assembly, installation, transport & finance).
• Experience and knowledge of Interior Design and SketchUp preferred.
• Strong passion for the IKEA product range related to the planning studio (Kitchens, Living Room Storage, Wardrobes, Bathrooms).
• Passion to exceed customer expectations in all aspects of the end-to-end customer experience of complex purchases.
• Please apply by 15 August 2026.

ประเภทงาน:

งานประจำ

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 30-January-2026.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• ดูแลพื้นที่การขาย สามารถประกอบเฟอร์นิเจอร์ได้.
• ขายสินค้าและให้บริการลูกค้า.
• ดำเนินงานตามแผนงานที่ได้รับมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• มีทักษะด้านคอมพิวเตอร์.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Jul-2026.

ประเภทงาน:

งานประจำ

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Aug-2026.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 30 August 2026.

ทักษะ:

Business Development, Thai

ประเภทงาน:

งานประจำ

• Knowing our global priorities, your range, the national market and competition. You use this information to define and agree your home furnishing business plan and growth strategy.
• You clearly communicate business strategies/priorities to your key stakeholders in the organisation in a way which motivates them to take ownership for their part in achieving the overall goals.
• You are responsible for the country commercial activation for your home furnishing b ...
• Supporting all selling channels in their drive to sell their volume commitments, monitoring their sales results and following up on deviations in order to improve poor performance and develop/share good examples.
• You actively work with your shopkeepers and the store commercial team and understand their business development needs and work with them to secure their competence development.
• You co-ordinate national price actions, securing the right market relevant price for your range which supports IKEA's long term sales & profitability.
• Your profile.
• Passionate about home furnishing, you inspire & motivate others to help you achieve your goals.
• Highly self-motivated, comfortable leading a team or working independently.
• Understand how to create clear, simple & inspiring business plans from your insights and analysis.
• Strong knowledge of the Thai market, competition, trends & life at home.
• Strong analytical and numerical skills - able to draw insights from information and formulate this into a cohesive, engaging and inspiring strategic business plan.
• Strong understanding of the drivers of sales, profit, gross margin and volume development.
• Experience of a management role within an IKEA Store.
• Know how to engage stakeholders in your plans & build collaborative working processes.
• Please apply by 9th July 2026.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• ดูแลพื้นที่การขาย สามารถประกอบเฟอร์นิเจอร์ได้.
• ขายสินค้าและให้บริการลูกค้า.
• ดำเนินงานตามแผนงานที่ได้รับมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• มีทักษะด้านคอมพิวเตอร์.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Jul-2026.

ทักษะ:

Project Management, Microsoft Office, Power point, ERP

ประเภทงาน:

งานประจำ

• Customers.
• o Lead and manage my team to have the knowledge, confidence, authority and desire to resolve customer complaints.
• o Ensure we listen to our customers and use our knowledge of both the range and how IKEA works to offer informed solutions.
• o Spend most of the working time in the exchanges and returns area, supporting the team, ensuring the customer leaves with a positive impression of the IKEA store, and wanting to come back.
• Commercial/Business.
• o Ensuring we know the IKEA range and actively work to offer alternative solutions to meet individual customer's needs.
• o Acting on the findings from root cause analysis, directing issues appropriately to where the problem can be resolved. Follow up and work with colleagues to implement changes which will improve our customers' satisfaction.
• o Understanding the importance of accurate stock inventory and how our actions impact on this. To coach the team to have similar understanding.
• o Develop an exchanges and returns action plan for the store based on the insights from our customer feedback, the store customer relations plan, taking input from manager and team.
• People.
• o Provide an inspiring and motivating direction for co-workers and engage them fully in the tasks of becoming leaders in Life at Home and generating sales growth.
• o Ensure we have the right number of co-workers in the right place at the right time to run exchanges and returns successfully and always inform co-workers of their work schedule in advance.
• o Create an environment of trust by encouraging open, constructive, honest, two-way feedback with the team and other colleague.
• Financial.
• o Take the country input and co-ordinate it with the store potential in order to agree exchanges and returns goals that supports the achievement of the agreed store goals.
• o Constantly monitor our performance against agreed goals, adapting and taking action when required.
• o Ensure all exchange and returns initiatives grow our business and support the sustaining of long-term profitability, always considering the impact on customer satisfaction.
• YOUR PROFILE.
• Experience of working at a senior level and having had a management role.
• Experience in managing a workforce of above 15 employees.
• Experience of working in a customer-focused service industry, preferably retail.
• Able to handle stress in a fast-pace environment.
• Self-reliant and motivated with proven ability to work as part of a team as well as independently.
• Interest in what is happening within the market and the local business conditions.
• Project management experience is an advantage.
• Strong analytical skill to understand problem and provide best solution.
• Comfortable with figures.
• Proficient with Microsoft Office including Word, Excel and Power Point.
• Understanding of retail systems including ERP, POS and Customer Relations Management system.
• Able to work on shifts, rotate weekend and public holidays.
• Please apply by 21st August 2026.

ทักษะ:

Branding

ประเภทงาน:

งานประจำ

• Actively contribute to the department action plan with initiatives that will grow the business.
• and support long-term profitability and execute the agreed plans in close co-operation with.
• other functions.
• Plan, implement and evaluate in-store and digital communication to ensure that it conveys the.
• benefits of the IKEA Concept as well as completes and enhances range presentation by using.
• proven solutions, best practices, guidelines and national directions.
• Actively contribute to developing, implementing and evaluating in-store and digital.
• communication strategies that support a convenient shopping experience by using knowledge.
• about life at home and shopping behaviour in the local market.
• Your profile.
• Ability to combine commercial, aesthetic and practical skills.
• Ability to generate, visualise and present new ideas.
• Ability to work together with others in a team.
• The IKEA Concept and IKEA Brand objectives. IKEA visual and verbal identity.
• Driven to exceed goals and a desire to improve ways of working.
• Apply by 23rd August 2026.

ทักษะ:

Employer Branding, Recruitment, Branding

ประเภทงาน:

ฝึกงาน

• Support interview coordination and scheduling between candidates, hiring managers, and the Talent Acquisition team to ensure a positive candidate experience.
• Support candidate communication throughout the recruitment process, including interview invitations, updates, and follow-up activities.
• Assist in managing People & Culture social media channels and creating engaging content that showcases life, culture, and values at IKEA.
• Support basic graphic design, video editing, and storytelling initiatives for employer branding and recruitment campaigns.
• Assist in the planning and execution of co-worker engagement activities, internal events, and People & Culture initiatives.
• Support the coordination and administration of learning and development initiatives, training programs, workshops, and onboarding activities.
• Assist in organizing training sessions, managing participant registrations, preparing learning materials, and coordinating training logistics.
• Maintain and update training records, learning participation data, and related documentation with accuracy and confidentiality.
• Support communication and engagement activities that encourage continuous learning and co-worker development.
• Prepare presentations, reports, communication materials, and other documents to support People & Culture activities.
• Maintain and organize HR records, training documentation, and internal databases in line with company standards.
• Provide administrative support for day-to-day HR operations, projects, and assigned initiatives.
• Collaborate with different functions across the business to support People & Culture goals and contribute to creating a better everyday life for the many people.
• Currently pursuing a Bachelor's degree in Human Resources, Business Administration, Psychology, Communications, Marketing, Graphic Design, or a related field.
• Passionate about people, recruitment, learning & development, and creating a positive co-worker experience.
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate with diverse stakeholders.
• Well-organized, detail-oriented, and comfortable managing multiple tasks in a dynamic environment.
• Proactive, responsible, and eager to learn and contribute with new ideas.
• Confident in using Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Familiar with Canva, Adobe Creative Suite, or other content creation tools (Basic).
• Basic knowledge of content creation, or video editing is an advantage.
• Good command of Thai and English, both written and spoken.
• Aligned with IKEA values and passion in Home furnishing.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Lead and inspire the logistics team to ensure seamless goods availability, efficient, cost-effective goods flow processes, and strong logistics competence both in-store and online. Accountable for contributing to a great omnichannel customer experience by ensuring high product availability, customer-centric service operations, and a safe environment across all touchpoints. Strengthen the business growth and individual development by maintaining a dynamic succession plan for all key logistics and recovery roles, ensuring continuity and future readiness across the organization.
• Your assignment.
• Lead the store logistics department while collaborating with the country fulfilment team and the store commercial team to ensure optimal goods availability and seamless customer order fulfilment across all channels, at the lowest possible cost.
• Actively contributes to the store business planning process, leveraging global and country insights to develop and track logistics and recovery actions that support the overall country strategy.
• Ensure the development and efficient use of long-term logistics capacity in the store, aligning with the range framework. This includes optimizing space, equipment, and staffing to support the entire supply chain across both in-store and digital operations.
• Ensure alignment with the objectives and goals outlined in the Global Supply Chain Operational Handbook, local appendices, and service agreements with transport providers and country fulfilment operations team.
• Monitor the performance of the logistics and recovery departments across all channels, taking proactive actions to achieve growth, budget, efficiency and performance goals outlined in the business and action plans, both in-store and online.
• Analyse customer satisfaction feedback, IKEA Brand Pulse reports, co-worker satisfaction insights, and functional topic reviews fulfilment and availability to formulate targeted actions.
• Ensure that the store logistics and recovery departments work in compliance with the IKEA Code of Conduct, internal IKEA regulations, standard operating procedures and local legislation relating to health, safety and security and the environment.
• Your profile.
• Have a passion for logistics and working in a fast-paced omnichannel environment and agile to adapt to the diverse demand.
• Experience of setting and implementing action plans, setting budgets and following up goals.
• Understand how to lead and manage teams to build high-performance cultures to ensure future succession.
• Know how to leverage logistics expertise within the commercial team to enhance the overall commercial success of the store online and offline.
• Ability to execute with speed, simplicity, and flexibility, even in unpredictable circumstances, ensuring seamless operations across all channels.
• Ability to apply key performance indicators rigorously to drive improvements in workflows, efficiency, and cost management, while encouraging innovative and unconventional thinking to sustain continuous improvement.
• Ability to lead by driving performance and results through effective team and stakeholder engagement across all channels.
• Please apply by 21 August 2026.

ประเภทงาน:

งานประจำ

• As the team leader, you are also responsible to monitor your man-hours budget and ensure that your HFB is properly staffed with trained and qualified co-workers at all times.
• Lead by example on the shop floor, coaching and inspiring co-workers to build and sustain a strong active selling culture that puts customers first.
• Leading your HFB area, you are to oversee the general maintenance of area and strong commercial basics level.
• Support the efficient working of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept.
• Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
• You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products' features and benefits and share this with customers and your team.
• Your profile.
• With strong strategic analytical abilities to develop sales strategy based on local market demographics and economic conditions.
• Self-motivated and results driven with customer focus.
• Excellence in problem-solving for stock availability and ability to manage customer feedback.
• You must have a genuine interest and knowledge of home furnishing and the desire to bring out the best in co-workers in serving the customers' needs and growing the Company's business.
• Please apply by 23rd August 2026.

ทักษะ:

Service-Minded

ประเภทงาน:

งานประจำ

• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;.
• You see your area through the eyes of our customers and have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants;.
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customer ...
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department's action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;.
• You comply with and follow internal rules, policies, and daily operational routines set by the management;.
• You are responsible for the delivery of merchandise to customers;.
• You ensure that all products are delivered in an efficient and timely manner;.
• You maintain inventory levels at warehouse level according to company standards (using inventory Management System/SMS or other approved processes);.
• You ensure proper handling of goods on site using appropriate tools and software systems;.
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.
• You can to commit to a 24-hour work week (6 hours per day, excluding 1 hour break, 4 days a week), as well as shift-work.
• You are available to work on at least two weekdays as well as Saturday and Sunday.
• You are sales-driven and passionate about food and people;.
• You have experience in food management and industry and willing to learn new skills;.
• You enjoy working in a vibrant fast-paced retail environment;.
• You are service-minded and always keep the customer in focus;.
• You are flexible and open to change;.
• You are confident in approaching and talking to people in a friendly manner;.
• You take personal initiative and have good attention to details;.
• You have good communication and interpersonal skills, able to influence and collaborate with others;.
• You must have the ability and willingness to learn new skills, both technical and non-technical;.
• You must have the ability/willingness to learn more about the IKEA products;.
• You must have strong communication skills with customers, vendors and other departments as well as sales staff.
• You are computer literate, specifically in MS Office system.
• Please apply by 15 August 2026.

ทักษะ:

Service-Minded

ประเภทงาน:

งานประจำ

• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;.
• You see your area through the eyes of our customers and have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants;.
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customer ...
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department's action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;.
• You comply with and follow internal rules, policies, and daily operational routines set by the management;.
• You are responsible for the delivery of merchandise to customers;.
• You ensure that all products are delivered in an efficient and timely manner;.
• You maintain inventory levels at warehouse level according to company standards (using inventory Management System/SMS or other approved processes);.
• You ensure proper handling of goods on site using appropriate tools and software systems;.
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.
• You are available to work on at least two weekdays as well as Saturday and Sunday.
• You are sales-driven and passionate about food and people;.
• You have experience in food management and industry and willing to learn new skills;.
• You enjoy working in a vibrant fast-paced retail environment;.
• You are service-minded and always keep the customer in focus;.
• You are flexible and open to change;.
• You are confident in approaching and talking to people in a friendly manner;.
• You take personal initiative and have good attention to details;.
• You have good communication and interpersonal skills, able to influence and collaborate with others;.
• You must have the ability and willingness to learn new skills, both technical and non-technical;.
• You must have the ability/willingness to learn more about the IKEA products;.
• You must have strong communication skills with customers, vendors and other departments as well as sales staff.
• You are computer literate, specifically in MS Office system.
• Please apply by 15 July 2026.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Responsible to lead execution of goods flow processes within my assigned area. Doing this by coaching and working alongside the team members, cooperating with my partners in the commercial team, and coordinating with the rest of the logistics team. The leadership role must commit to the development of the co-workers in your area.
• Your assignment.
• Influence and lead the goods flow co-workers within the assigned area of responsibility to secure the highest goods availability and an excellent customer experience wh ...
• Support the Good Flow Manager with identifying, recruiting, retaining and developing the many talents in the goods flow team to secure a diverse, competent team that can execute its assigned responsibilities with confidence and secure future succession.
• Contribute to positioning IKEA retailers and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long term profitability in a sustainable and environmentally friendly way. Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact.
• Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan. Ensure that these actions are implemented in the inbound and outbound goods flow processes.
• Support the Goods Flow Manager to secure an effective, qualitative and efficient goods flow operation within the assigned goods flow processes in order to guarantee an excellent customer shopping experience through quality of products, merchandising and stock accuracy.
• Work closely with the goods flow team to secure correct usage of short-term capacity of the store in order to maximize efficient logistics operations by considering space, equipment and people.
• Lead, coach and develop co-workers within the area of responsibility by setting clear objectives, providing regular feedback, conducting performance reviews, and creating individual development plans to support both business and personal growth.
• Create and maintain a safe, inclusive and motivating work environment where co-workers feel valued, respected and empowered to contribute their best performance while living the IKEA values.
• Drive employee engagement and team performance by fostering open communication, collaboration, trust and accountability across the goods flow team.
• Identify and develop future talents and successors through continuous coaching, mentoring, training and cross-functional development opportunities to secure long-term competence and business continuity.
• Ensure co-workers have the necessary knowledge, skills and resources to perform their tasks efficiently by supporting onboarding, capability development and continuous learning initiatives.
• Act as a role model for IKEA culture and values, inspiring co-workers through visible leadership, positive behaviors and a customer-focused mindset.
• Manage workforce planning and scheduling effectively to ensure the right competence is available at the right time while maintaining productivity, wellbeing and operational efficiency.
• Address performance gaps and employee relations matters professionally and fairly, ensuring compliance with IKEA policies, local regulations and company standards.
• Encourage a culture of continuous improvement by involving co-workers in problem-solving, innovation and operational excellence initiatives.
• Your profile.
• You have at least 2 years of experience working in a retail and or logistics role.
• You are a problem solver with strong organization and time management skills.
• You are a strong team player with good communication and interpersonal skills.
• You are PC literate and physically fit as the work involves physical work in a warehouse and able to commit on shift work, weekends and public holiday.
• You are able to commit to working on rotating shifts including on weekends and public holidays.
• Please apply by 31st August 2026.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 25 August 2026.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• To secure timely posting of the schedules that deliver to the needs of the store while continuously seeking and coordinating business opportunities through optimised staff planning focussed on our co-worker, customer and business.
• Your assignment.
• Aware of the people strategy and ensuring the regional and local principles/ guidelines are reflected in our co-workers' schedules by providing expertise, support and training of end-users in scheduling.
• Support the Staff Planning Manager in administrative elements associated with schedule creation and management.
• Secure compliance with IKEA employment standards, legal requirements, labour rules, and internal requirement within the unit.
• Partner with department managers to develop, adapt and continuously improve quality schedules aligned with forecasted hours, co-worker availability and skill levels.
• Contribute to the full staff planning process, from forecasting (including commercial drivers) through to execution and publication of schedules.
• Ensure schedules accurately reflect planned absences and collaborate with managers to balance co-workers, customer and business needs.
• Drive process optimization initiatives by identifying inefficiencies and working cross-functionally with stakeholders to design and implement improved ways of working that enhance staffing effectiveness and operational performance.
• Partner with stakeholders to build leaders' awareness and knowledge of the staff planning process and their role in it through education, training and support.
• Your profile.
• Proven staff scheduling experience with strong sense of ownership.
• Experience working in a customer-focused service industry, preferably retail.
• Experience with and knowledge of scheduling software used in the store.
• Strong understanding of performance metrics and staffing optimization to drive decisions and continuously improve workforce efficiency.
• Ability to translate business needs into efficient, actionable schedules aligned with forecast and operational priorities.
• Ability to work independently, prioritise effectively and deliver within tight deadlines.
• High attention to detail with a structured and disciplined way of working.
• Demonstrated ability to coordinate people and tasks.
• Comfortable handling conflict, negotiation and stakeholder pressure in a professional manner.
• Open to change, with confidence and self-awareness to adapt and continuously improve.
• Please apply by 14th August 2026.