BDM Specialist (Hospitality)

About the Role:

As a Business Development Management (BDM) Specialist, you will play a key role in identifying and developing new business opportunities within the hospitality industry across the APAC region, while fostering strong client relationships. Collaborating closely with the Sales team and other commercial functions, you will help transform opportunities into successful outcomes and contribute to a dynamic, team-oriented environment.

Key Responsibilities:

• Lead Generation and Outreach

• Engage with potential and existing clients to identify opportunities and share relevant information.
• Actively connect with potential clients (including cold calling) and explore cross-selling opportunities with existing customers.
• Research and identify new leads, including key contacts and their business needs.

• Sales Process and Pipeline Management

• Maintain and update sales data and opportunities within Salesforce (Customer Relationship Management tool).
• Accurately qualify leads for conversion into sales opportunities.
• Maintain and manage a healthy sales pipeline to support business growth.
• Arrange and coordinate follow-up meetings with Sales Executives to ensure smooth communication.
• Collaborate with Sales Executives and other teams for a seamless sales process.

• Client Communication and Relationship Building

• Respond to queries from potential customers and provide clear, helpful information.
• Clearly communicate product value propositions and benefits to customers.
• Foster effective collaboration across diverse teams and organizational structures.

• Market Insights and Documentation

• Monitor market trends and competitor activities to identify new opportunities.
• Support the preparation of proposals and presentations for prospective clients.
• Ensure accurate documentation of all interactions and updates in CRM tools.

Relevant Experience & Skills

• Relevant experience in Business Development i.e BDM or similar roles within the Hospitality industry (preferred).

• Proven ability to proactively identify and pursue new business opportunities to drive growth.

• Strong results-oriented mindset focused on generating new sales and achieving targets.

• Expertise in qualifying leads and converting them into sales opportunities, including remote lead qualification and credibility building.

• Understanding of customer needs and ability to articulate Amadeus’ value proposition and product benefits clearly.
• Solid knowledge of product portfolio and capability to deliver compelling value propositions remotely.
• Effective communication and interpersonal skills, with ability to manage challenging conversations.
• Commercial acumen and ability to work independently or collaboratively across diverse teams and complex structures.
• Familiarity with Salesforce or similar CRM tools (helpful but not mandatory).
• Relevant degree in Business Administration, Sales, Marketing, Business Intelligence, or equivalent experience.

What we can offer you ?

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion