ESSENTIAL FUNCTIONS

• Conduct competitor benchmarking and industry research to identify trends, best practices, and opportunities in ecommerce/omni-channel retail.
• Analyze ecommerce business performance, customer behaviors, and market data to provide insights that strengthen strategic decision-making.
• Assist in developing business cases and product proposals for new features, functions, and services across the ecommerce business unit.
• Collaborate with cross-functional teams (Tech, Marketing, Operations, Merchandise) to gather data and insights to support product roadmaps.
• Prepare clear and concise reports, dashboards, and presentations for leadership teams to guide business and product strategy.
• Monitor and evaluate the performance of ongoing initiatives; recommend optimization plans and process improvements.