Position Summary • Process Innovation • SCM Operation Innovation • Korea Language & Expertise Role and Responsibilities Process Innovation - Identify business pain points based on management direction through operational data analysis - Initiate business process innovation strategies and collaborate with sales teams - Redesign and improve systems per new process operation standards - Implement new methodologies and policies to improve overall business - Develop performance indicators and monitor operational levels - Lead and follow up on effective implementation of new business processes SCM Operation Innovation - Analyze supply chain operation problems (KPIs) and identify improvement solution - Develop processes and tools to improve supply chain operation - Encourage sales adoption of new processes and tools - Address critical demand/supply issues and expedite tasks for solid - Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching) Analyze supply chain operation problems (KPIs) and identify improvement solution - Develop processes and tools to improve supply chain operation - Encourage sales adoption of new processes and tools - Address critical demand/supply issues and expedite tasks for solid decision-making - Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching) Korean Language & Expertise - Acts as the translation/interpretation bridge. New task guidance, project direction, and strategic initiatives typically arrive in Korean first from headquarters. - Written reports and verbal updates in Korean, required for leadership alignment with RHQ/HQ. - Relationship building with TSE BM & Korean SCM, RHQ Innovation Team, SDSAP Team, and HQ process owners without requiring translation layers. - Position explicitly requires creating reports in Korean using Microsoft Word/PPT. This is a daily function, not occasional. Skills and Qualifications • Excellent verbal and written communication skills in Korean (word/PPT), English, and Thai. • Ability to analyze large and complicate datasets and report with summarized insights to manager • Proactive communication with the sales team to encourage changes in supply/logistics management strategies. • Bachelor's degree in Business Management, Industrial Engineering, or a related field of study. • Minimum of five years of experience in process improvement, preferably within Process Innovation, Supply Chain Management (SCM), or Logistics. • At least one year of experience supporting senior and executive-level client in decision-making and proactively addressing stakeholder requirements. • Experience in designing new processes and improving existing ones to meet changing business needs. • Proven ability to facilitate group meetings or workshops to achieve desired outcomes and build consensus among stakeholders. * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .