Bitkub Online Co., Ltd., or also known as Bitkub Exchange,

Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.

Responsibilities:

• Identify opportunities for process improvement within the project management framework and implement best practices to enhance project delivery efficiency.
• Lead an end-to-end process of the project, starting from planning to execution.
• Develop detailed project plans, including timeliness, milestones, and resource allocation
• Explore and implement new methodologies/tools to automate operations systems.
• Ensure projects are delivered to time, budget, and service levels.
• Conduct metrics to evaluate and review the project quality.
• Maintain and prepare reports of all procedures to keep the projects documented.
• Work closely with operations and customer support directors and above to ensure team goals and strategies are aligned.

Qualifications:

• Bachelor's degree in any field
• Minimum 5 years of experience in project management or operations development (or related field)
• Strong communication skills with fluency in English and Thai
  
• Able to manage multicultural and diverse teams
• A critical thinker with an excellent listening skill and good attention to details
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other teams
• Ability to manage multiple projects simultaneously
• Proactive, enthusiastic, and innovative approach to work
• Strong understanding of project management methodologies
• Strong mentoring and coaching skills
• Excellent organizational and leadership skills
• Goal-oriented and result-driven
• Able to transform the ideas of management and implement an appropriate solutions in the organization

Nice to have:

• Experience in any of the following industries: banking, online payments, cryptocurrency, exchanges, or trading
• Experience in people or team management
• Experience in Operations or Customer Contact Center
• Experience in CRM tool management
• General understanding of project requirements, especially project related to Operations task
• Work experience in a high-growth startup or tech company
• Project Management Professional (PMP) or equivalent certification

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Important: Candidate Privacy Policy

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