Department Operations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait times, and strengthen synergy with the SPX network. This includes integration of various warehousing models such as main warehouses, satellite warehouses, extended storage facilities etc.
  • Business Scenarios Modelling: Evaluate potential supply chain models and benchmark against global and regional best practices to identify long-term opportunities
  • Decision-making & Cost-Benefit Analysis: Identify key decision points throughout each stage of the business and conduct in-depth cost-benefit analysis to guide decisions on warehouse expansions, location selection, and infrastructure investments
  • Strategic Project Execution: Lead initiatives to grow adoption of Shopee’s fulfillment services or improve end-to-end supply chain efficiency (e.g. shipping fee strategy, order consolidation).
  • Cross-functional Collaborations: Work closely with Warehouse Operations, SPX, Procurement, and other teams to evaluate business scenarios and drive network expansion plans

Requirements:
  • 3–7 years of experience, ideally in strategic planning, network design, supply chain strategy, or consulting
  • Strong analytical skills: capable of scenario building, forecasting, and interpreting business impact through numbers
  • Strong numerical acumen with good understanding on key drivers
  • Creative and critical thinker who can challenge the status quo and explore more efficient operating models
  • Able to connect the dots between spreadsheet numbers and on-the-ground operations
  • Strong English communications skills in both written (e.g. strategy decks) and verbal (e.g. cross-functional meetings)
  • Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations
āļ—āļąāļāļĐāļ°āļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • Procurement
  • English (Very Good)
āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • 3 āļ›āļĩ
āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™
  • āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰
āļŠāļēāļĒāļ‡āļēāļ™
  • āļˆāļąāļ”āļāļēāļĢāļ‚āļ™āļŠāđˆāļ‡
  • āļāļĨāļĒāļļāļ—āļ˜āđŒ / āļ§āļēāļ‡āđāļœāļ™
  • āļ‚āļ™āļŠāđˆāļ‡
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  • āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

āđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļšāļĢāļīāļĐāļąāļ—

āļˆāļģāļ™āļ§āļ™āļžāļ™āļąāļāļ‡āļēāļ™:2000-5000 āļ„āļ™
āļ›āļĢāļ°āđ€āļ āļ—āļšāļĢāļīāļĐāļąāļ—:āđ€āļ—āļ„āđ‚āļ™āđ‚āļĨāļĒāļĩāļŠāļēāļĢāļŠāļ™āđ€āļ—āļĻ
āļ—āļĩāđˆāļ•āļąāđ‰āļ‡āļšāļĢāļīāļĐāļąāļ—:āļāļĢāļļāļ‡āđ€āļ—āļž
āđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒ:careers.shopee.co.th
āļāđˆāļ­āļ•āļąāđ‰āļ‡āđ€āļĄāļ·āđˆāļ­āļ›āļĩ:2015
āļ„āļ°āđāļ™āļ™:4.5/5

Shopee āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āļĄāļĩāļ­āļ­āļ™āđ„āļĨāļ™āđŒāļ—āļĩāđˆāļ—āļģāđƒāļŦāđ‰āļāļēāļĢāļ‹āļ·āđ‰āļ­āđ€āļ›āđ‡āļ™āđ€āļĢāļ·āđˆāļ­āļ‡āļ‡āđˆāļēāļĒ Shopee āđ€āļ›āđ‡āļ™āđāļ­āļžāļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™āļ—āļĩāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰āļœāđˆāļēāļ™āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāļĄāļ·āļ­āļ–āļ·āļ­ āļŠāļēāļĄāļēāļĢāļ–āđƒāļŦāđ‰āļ„āļļāļ“āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āđ„āļ”āđ‰āļ—āļļāļāļ—āļĩāđˆāđāļĨāļ°āļ—āļļāļāđ€āļ§āļĨāļē Shopee āļĄāļĩāļŠāļ·āđˆāļ­āđ€āļŠāļĩāļĒāļ‡āļ­āļĒāđˆāļēāļ‡āļĄāļēāļāđƒāļ™āđ€āļ­āđ€āļŠāļĩāļĒāļ•āļ°āļ§āļąāļ™āļ­āļ­āļ‡āđ€āļ‰āļĩāļĒāļ‡āđƒāļ•āđ‰ āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ—āļĩāđˆāļŠāļĢāđ‰āļēāļ‡āļĄāļēāđ€āļžāļ·āđˆāļ­āļ•āļ­āļšāļŠāļ™āļ­āļ‡āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļāļēāļĢāļ‹āļ·āđ‰āļ­āļ‚āļ­āļ‡āļ„āļ™āđ„āļ—āļĒāļ—āļĩāđˆāđ€āļ› ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļĢāđˆāļ§āļĄāļ‡āļēāļ™āļāļąāļšāđ€āļĢāļē:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļŠāļģāļ™āļąāļāļ‡āļēāļ™āđƒāļŦāļāđˆ: Shopee
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