The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description:
- Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process
- Provide data, information and return issue for supervisor to prepare monthly & daily report
- Communicate and coordinate with other team
- Analyse and solve the problem including improve Returns performance
- Handle return product to seller or buyer
- Improvement skill and competencies of the team member to meet KPI target
- Support all function process in Returns team and other department
- To perform any other duties assigned by the superior or manager
Requirements
- Vocational degree and above in Logistic management, supply chain or any related field
- At least 1 year of working experience in warehousing (e-commerce is highly preferred)
- New graduate with potential profile is also welcomed (Bachelorâs Degree)
- Proficient with Microsoft Excel
- Ability to work under deadlines and pressure
- Good interpersonal, communication and negotiation skills.
- Good team player
- Able to work on shift and day-off when required
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āđāļāļīāļāđāļāļ·āļāļ
- āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
āļŠāļēāļĒāļāļēāļ
- āļāļāļŠāđāļ
- āļāļąāļāļāļēāļĢāļāļāļŠāđāļ
āļāļĢāļ°āđāļ āļāļāļēāļ
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āđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļīāļĐāļąāļ
Shopee āđāļāđāļāļāļĢāļīāļĐāļąāļāļāļ·āđāļāļāļēāļĒāļāļāļāļĄāļĩāļāļāļāđāļĨāļāđāļāļĩāđāļāļģāđāļŦāđāļāļēāļĢāļāļ·āđāļāđāļāđāļāđāļĢāļ·āđāļāļāļāđāļēāļĒ Shopee āđāļāđāļāđāļāļāļāļĨāļīāđāļāļāļąāđāļāļāļĩāđāļŠāļēāļĄāļēāļĢāļāđāļāđāļēāļāļķāļāđāļāđāļāđāļēāļāđāļāļĢāļĻāļąāļāļāđāļĄāļ·āļāļāļ·āļ āļŠāļēāļĄāļēāļĢāļāđāļŦāđāļāļļāļāļāļ·āđāļāļāļēāļĒāļāļāļāđāļāđāļāļļāļāļāļĩāđāđāļĨāļ°āļāļļāļāđāļ§āļĨāļē Shopee āļĄāļĩāļāļ·āđāļāđāļŠāļĩāļĒāļāļāļĒāđāļēāļāļĄāļēāļāđāļāđāļāđāļāļĩāļĒāļāļ°āļ§āļąāļāļāļāļāđāļāļĩāļĒāļāđāļāđ āđāļāđāļāļāļĢāļīāļĐāļąāļāļāļĩāđāļŠāļĢāđāļēāļāļĄāļēāđāļāļ·āđāļāļāļāļāļŠāļāļāļāļāļĪāļāļīāļāļĢāļĢāļĄāļāļēāļĢāļāļ·āđāļāļāļāļāļāļāđāļāļĒāļāļĩāđāđāļ ...
āļĢāđāļ§āļĄāļāļēāļāļāļąāļāđāļĢāļē: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
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