Department Operations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Provide regulatory and compliance advisory for business initiatives, product launches, and new features across the Shopee platform.
  • Review and draft internal guidelines, terms & conditions, FAQs, and public-facing articles to ensure clarity, accuracy, and legal compliance
  • Conduct compliance risk assessments for marketing campaigns, promotions, seller policies, and operational processes
  • Translate complex regulatory requirements into actionable internal policies and user-facing documentation
  • Coordinate with cross-functional teams (marketing, BD, operations, legal, PR) to support compliant implementation of strategic projects
  • Monitor regulatory developments and assess potential impact on business operations
  • Assist in preparing compliance documentation, regulatory responses, or internal reports as needed

Requirements:
  • Bachelor's degree or higher in Law.
  • More than 3 years of experience in compliance, regulatory affairs, legal advisory (experience in tech, e-commerce, or FMCG is a plus)
  • Strong understanding of regulatory frameworks relevant to e-commerce, advertising, consumer protection, and digital platforms
  • Excellent writing skills in English and Thai — able to draft clear, user-friendly documentation and T&Cs
  • Proactive, analytical, and solution-oriented mindset with attention to detail
  • Ability to work cross-functionally and communicate compliance concepts to non-legal stakeholders
  • Familiarity with platform economy or fast-paced digital business environments
  • Experience reviewing marketing materials or promotional mechanics from a compliance perspective
  • Comfortable working independently on multiple projects with tight deadlines
  • Fluent in English (written and spoken)
āļ—āļąāļāļĐāļ°āļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • Legal
  • English (Excellent)
āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ—āļĩāđˆāļˆāļģāđ€āļ›āđ‡āļ™
  • 3 āļ›āļĩ
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  • āļŠāļēāļĄāļēāļĢāļ–āļ•āđˆāļ­āļĢāļ­āļ‡āđ„āļ”āđ‰
āļŠāļēāļĒāļ‡āļēāļ™
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  • āļ‡āļēāļ™āđ€āļ‚āļĩāļĒāļ™
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  • āļ‡āļēāļ™āļ›āļĢāļ°āļˆāļģ

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āļˆāļģāļ™āļ§āļ™āļžāļ™āļąāļāļ‡āļēāļ™:2000-5000 āļ„āļ™
āļ›āļĢāļ°āđ€āļ āļ—āļšāļĢāļīāļĐāļąāļ—:āđ€āļ—āļ„āđ‚āļ™āđ‚āļĨāļĒāļĩāļŠāļēāļĢāļŠāļ™āđ€āļ—āļĻ
āļ—āļĩāđˆāļ•āļąāđ‰āļ‡āļšāļĢāļīāļĐāļąāļ—:āļāļĢāļļāļ‡āđ€āļ—āļž
āđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒ:careers.shopee.co.th
āļāđˆāļ­āļ•āļąāđ‰āļ‡āđ€āļĄāļ·āđˆāļ­āļ›āļĩ:2015
āļ„āļ°āđāļ™āļ™:4.5/5

Shopee āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āļĄāļĩāļ­āļ­āļ™āđ„āļĨāļ™āđŒāļ—āļĩāđˆāļ—āļģāđƒāļŦāđ‰āļāļēāļĢāļ‹āļ·āđ‰āļ­āđ€āļ›āđ‡āļ™āđ€āļĢāļ·āđˆāļ­āļ‡āļ‡āđˆāļēāļĒ Shopee āđ€āļ›āđ‡āļ™āđāļ­āļžāļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™āļ—āļĩāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰āļœāđˆāļēāļ™āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāļĄāļ·āļ­āļ–āļ·āļ­ āļŠāļēāļĄāļēāļĢāļ–āđƒāļŦāđ‰āļ„āļļāļ“āļ‹āļ·āđ‰āļ­āļ‚āļēāļĒāļ‚āļ­āļ‡āđ„āļ”āđ‰āļ—āļļāļāļ—āļĩāđˆāđāļĨāļ°āļ—āļļāļāđ€āļ§āļĨāļē Shopee āļĄāļĩāļŠāļ·āđˆāļ­āđ€āļŠāļĩāļĒāļ‡āļ­āļĒāđˆāļēāļ‡āļĄāļēāļāđƒāļ™āđ€āļ­āđ€āļŠāļĩāļĒāļ•āļ°āļ§āļąāļ™āļ­āļ­āļ‡āđ€āļ‰āļĩāļĒāļ‡āđƒāļ•āđ‰ āđ€āļ›āđ‡āļ™āļšāļĢāļīāļĐāļąāļ—āļ—āļĩāđˆāļŠāļĢāđ‰āļēāļ‡āļĄāļēāđ€āļžāļ·āđˆāļ­āļ•āļ­āļšāļŠāļ™āļ­āļ‡āļžāļĪāļ•āļīāļāļĢāļĢāļĄāļāļēāļĢāļ‹āļ·āđ‰āļ­āļ‚āļ­āļ‡āļ„āļ™āđ„āļ—āļĒāļ—āļĩāđˆāđ€āļ› ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļĢāđˆāļ§āļĄāļ‡āļēāļ™āļāļąāļšāđ€āļĢāļē:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

āļ­āđˆāļēāļ™āļ•āđˆāļ­

āļŠāļģāļ™āļąāļāļ‡āļēāļ™āđƒāļŦāļāđˆ: Shopee
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