Ripples Commerce is Thailand's leading and fastest-growing social commerce agency and e-commerce enabler, consistently ranked as a top TikTok Shop Partner in the country.

As a Brand Growth Partner, we build full-funnel commerce and marketing solutions designed to scale brands across TikTok, Shopee, Lazada, and beyond. From strategy to execution, we transform creativity into conversion and content into measurable growth.

In just over three years, we've grown from a team of 20 to more than 400 people, working with leading local heroes and some of the world's most iconic brands. At Ripples, we believe it is a place where Commerce meets Creativity.

As Regulatory Affairs Associate, you will be responsible for Thai FDA registration of the products Ripples brings to market across medicines, dietary supplements, medical devices, and cosmetics. Every new brand we distribute and every product we launch will pass through your review.

This role will play a key part in establishing Ripples' regulatory function. Beyond registration, you will advise our commercial, content, and livestream teams on compliance and own regulatory timelines for product launches, directly enabling how quickly we can onboard new brands.

Key Responsibilities

• Manage end-to-end Thai FDA registration across product categories, including drugs, dietary supplements and food, medical devices, and cosmetic notifications, from classification and dossier preparation through submission, follow-up, and approval

• Classify new products into the appropriate FDA pathway at an early stage, providing commercial teams with clear requirements and timelines before brand agreements are finalized

• Plan registration timelines against launch schedules and escalate risks early to minimize delays

• Coordinate with brand principals and overseas manufacturers to obtain required documentation (CoA, CFS, GMP certificates, formulations, labels), including Thai translation where needed

• Coordinate with logistics providers on product shipments from abroad to ensure on-time delivery

• Maintain licenses throughout the product lifecycle, including renewals, amendments, variations, and importer/establishment licenses

• Review product listings, packaging, livestream scripts, and creator content for claim compliance, and manage FDA advertising approvals where required

• Respond to FDA queries and maintain a registration tracker, with monthly status reporting to management

• Monitor changes in Thai FDA regulations and communicate practical guidance to internal teams

• Bachelor's degree in Pharmacy, Pharmaceutical Sciences, or a related science field. A Thai pharmacist license is a strong plus

• Minimum 2 years of hands-on Thai FDA registration experience in drugs, supplements/food, medical devices, or cosmetics. Experience across more than one product category is a strong plus

• Working knowledge of Thai FDA e-submission systems and the documentation required for each registration pathway

• Strong attention to detail, with a practical approach to identifying the most efficient compliant pathway

• Able to translate regulatory requirements into clear, practical guidance for commercial, content, and livestream teams

• Good command of written and spoken English for working with overseas principals and manufacturers

• Regulatory affairs experience at a distributor, importer, brand owner, or consultancy is preferred; exposure to e-commerce or consumer health is an advantage

What We're Looking For

• Bachelor's degree in Pharmacy, Pharmaceutical Sciences, or a related science field. A Thai pharmacist license is a strong plus

• Minimum 2 years of hands-on Thai FDA registration experience in drugs, supplements/food, medical devices, or cosmetics. Experience across more than one product category is a strong plus

• Working knowledge of Thai FDA e-submission systems and the documentation required for each registration pathway

• Strong attention to detail, with a practical approach to identifying the most efficient compliant pathway

• Able to translate regulatory requirements into clear, practical guidance for commercial, content, and livestream teams

• Good command of written and spoken English for working with overseas principals and manufacturers

• Regulatory affairs experience at a distributor, importer, brand owner, or consultancy is preferred; exposure to e-commerce or consumer health is an advantage