Roles & Responsibilities

• Build, manage and closely oversee the daily operations of the sales team
• Recruitment, training and retention of property consultants.
• Regularly review and analyze the performance of property consultants, providing constructive feedback and development plans.
• Monitor team performance: CRM management, conversion, customer interactions, achievement of KPIs.
• Identify and implement process improvements to streamline sales operations and increase efficiency.
• Offer support and market knowledge to team members.
• Actively assist property consultants in closing deals by providing guidance, resources, and strategic input.
• Coordinate with other departments to provide property consultants with the necessary tools and information to close deals efficiently.
• Inspire and motivate the sales team to achieve their targets and maintain a high level of morale.
• Share market insights and trends with the sales team to help them better understand and respond to client needs.
• Develop and implement strategies to retain clients and encourage referrals.

Qualifications

• A minimum of 1 year of experience full time in a management role within the real estate industry in Thailand.
• Proven ability to lead, motivate, and manage a team of sales professionals to achieve and exceed targets.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent verbal and written communication skills, with the ability to present and negotiate effectively. Fluent in English language, additional language is a plus.
• Skilled in conflict resolution and problem-solving, with the ability to handle difficult situations.
• Creative thinker who can bring new ideas and approaches to improve sales processes and outcomes.
• Excellent time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• High ethical standards and integrity in all business dealings.
• Ability to think strategically and contribute to the overall business strategy.