ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Customer Relationship Management (CRM), Thai

ประเภทงาน:

งานประจำ

• Your Role and Responsibilities.
• Position Summary and Responsibilities:
• The Request For Service (RFS) Portfolio Specialist is responsible for client relationship management, reporting, and client satisfaction within the RFS space and delivering client value while supporting IBM business strategies.
• Responsible for the E2E success of the RFS process (submission through implementation) within assigned accounts. Manage key RFS performance indicators & metrics important to IBM and Client and achieve RFS targets.
• Develop and demonstrate a clear understanding of and alignment to your Client's business, organization, strategy, requirements, & expected levels of satisfaction. Ensure solutions address Client business needs.
• Drive business outcomes and achieve growth in RFS revenue & signings. Make recommendations for operational improvement to maximize RFS revenue and signings.
• Responsible for reducing overall cycle time of the RFS process and maximizing the win ratio for assigned account(s).
• Collaborate actively with other RFS Portfolio Specialists & RFS Operations Specialists across the business to seek and implement "Best Practices".
• Skills:
• Environment:
• Professional knowledge related to incumbent's function/business unit and its processes.
• Communication/Negotiation:
• Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.
• Problem Solving:
• Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.
• Contribution/Leadership:
• Provides ongoing technical /operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.
• Impact on Business/Scope:
• Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.
• Required Technical and Professional Expertise
• 2-3 years solid sales experiences with good track record
• Able to communicate with internal and external clients, business partners, associates
• Services sales, technology sales experience are preferable
• Manage and drive sales team to meet the set target
• Preferred Technical and Professional Expertise
• Cloud/ Hybrid Cloud experiences
• Networking + Digital Workplace Solutions.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Your Role and Responsibilities.
• As the Snr. Digital Banking Architect, you create the technology blueprint and conceive technology delivery programs for making next generation digital banking experiences a reality for our clients. You are comfortable engaging senior banking stakeholders from both business and IT, and credibly guiding them on the future of digital banking technical solutions. You have deep and hands-on experience designing and developing front end banking systems, with a focus on retail & corporate banking, but extending into mass affluent and wealth segments. You have a track record of developing solution architectures, and understand the efforts and activities needed to build and deliver these architectures. You will collaborate with strategists and creative teams to workshop ideas, requirements, and define future digital experiences. You have overseen technology delivery teams across the full software delivery lifecycle. You are comfortable in a highly agile and iterative environment. With your solid understanding of new and emerging solutions in FinTech you are comfortable developing digital solutions for our banking clients, taking into account their business vision and existing technology landscape.
• Designing internet-based software architectures that address all aspects, such as security, single sign-on, deployment, performance, caching, sizing, scalability, and service availability.
• Driving from digital concept to solution through to implementation.
• Applying knowledge of architectural frameworks and enterprise integration patterns and best practices,.
• Creating Technical Architecture Documentation, presentations and sales pitches.
• Managing agile teams throughout application development.
• Executing interactive and outcome-driven workshops to capture requirements and develop solution blueprints.
• Performing quality review of project deliverables. Lead work sessions and presentations with clients.
• Mentoring junior consultants, engagement managers and other more junior delivery consultants on the proposal and/or delivery teams as appropriate.
• 8+ years of experience as architect for banking, payments and mobile solutions.
• Ability to accommodate extensive travel at times (60 - 80% or more).
• Team player, client-facing, results-oriented, strong communicator, can-do attitude and comfortable working in a highly flexible, agile and collaborative environment.
• At least 3 years of hiring, developing and managing technical talent;.
• Experience in a consulting role in financial services;.
• Prior experience as a software developer.
• At least Bachelor or Master s Degree.
• Required Technical and Professional Expertise.
• 15+year experiences.
• Banking Industry knowledge.
• Had manage multiple projects at once before.
• Oversee 25-30 team members.
• Preferred Technical and Professional Expertise
• experience as architect for banking, payments and mobile solutions.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Your Role and Responsibilities.
• The Digital Sales Representative (DDR) is an inside sales position (allowed to meet with clients face-to-face when needed) and responsible for selling IBM Systems Hardware (IBM Power Systems, LinuxOne, Storage) solutions.
• Primary focus will be on developing new business both through new customer acquisition and selling new footprint and new workload/ new solutions into existing customer accounts. The DDR will be responsible for managing all phases of the sales pipeline from identification of pipeline, validation, lead passing to Business Partner OO or IBM Brand OO and own progression of the leads to closure. Particular emphasis on identifying and prospecting to new customers and recognizing opportunities to drive predictable and profitable revenue in Commercial and selected key Enterprise markets.
• A Hunter Position requiring a self-motivated and entrepreneurial individual. The DDR will be responsible for attaining sales revenue goals from their OI create and communicating progress to goals and strategies/tactics to reach revenue targets with IBM Digital Business Group and Systems Hardware management in country and Asean. A good team-player requiring to work with the extended teams of IBM and IBM Business Partners, Independent Software Vendors, MSPs/CSPs and System Integrators to deliver a total and value-added solutions for the clients.
• The DDR will call on C-level or Executive level decision makers in a consultative sales role and must be able to communicate IBMs value proposition that is solution based and differentiates IBM.
• Required Technical and Professional Expertise.
• Minimum 3 years of business to business IT sales experience.
• Experience developing a new territory including lead generation and cold calling.
• Ability to carry and deliver on a sales budget.
• Results oriented.
• Strong verbal and written communication skills.
• Able to work both independently and in a team environment.
• Energetic self motivated individual with an entrepreneurial spirit.
• Strong work ethic.
• Able to sell to C-level executives (CEO, CMO, President, VP, Director Level, etc.).
• Organized and detail oriented with professional presentation ability.
• Willing to embrace new technology and well-verse with Social Media.
• Preferred Technical and Professional Expertise
• Preferably with knowledge the IBM Systems solutions, Competitors and IT market in country.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Your Role and Responsibilities
• The Chief Architect leads the GTS Account Architecture Team and owns theGTS Technology and Services for the AccountTechnology Plan for the AccountOverall technical solutionby leveraging the GTS Global Assets, the Chief is responsible forDriving innovative value propositions to the client.Tailoring and communicating technologypoints of view.Communicating the value and importance of currency
• The Chief maintains a strong, face to face relationship with the Client torepresent the
• technical solution to the Client and IBM Executives.Own Technology and Architecture
• Governance for IBM s scope.Own the interplay with the Client for aspects owned or shared
• with Client.Understands Client s business and technology needs across all services
• Single point of accountability for.
• Technical leadership.
• Managing architectural decision making and arbitration.
• Technical integrity of the solutionAccountable to DPE, PE and Client.
• Required Technical and Professional Expertise.
• Understands client s business and technology landscape to drive Innovation and Strategic Technology Plan.
• Provides technical leadership and drives innovation.
• Leads technical governance and drives architecture standards. Leads requirements and design reviews.
• Builds Client relationships. May participate in Client s technical governance meetings.
• Participates in discussion with client to expand contract in order to increase profitable revenue. Chief validates solution with strategic architecture for account.
• Consults with TTIA during transition & transformation.
• Identifies and manages technical risks (All technical roles participate in risk management).
• Identifies cost savings for IBM and client.
• Understands the contract.
• Identifies potential opportunities for IBM and SO (green or blue dollar).