ทักษะ:

Legal, Assurance, Automation

ประเภทงาน:

งานประจำ

• Monitor 1st Level Services closely and manage any emerging events.
• Monitor Resource and Service Performance actively.
• Assess Customer Complaint Trends and manage 1st Level Incidents.
• Efficiently escalate and manage security incidents.
• Track the progress of incident resolution and employ functional escalation methods where necessary.
• Initiate proactive Problem Management.
• Provide corrective maintenance and execute support for Field Maintenance.
• Ensure Remote Site Access Control and manage a one-off Logical Access Control.
• Execute legal requests at the 1st Level.
• Trace Emergency Calls and manage Right of Way Handling.
• Conduct proactive 1st Level Assurance Support activities.
• Monitor customer experiences and performance assessments based on specific use cases.
• The skills you bring: Ericsson Operations Engine - Mode Of Operations.
• Test Automation Management Tools.
• Test Execution Engine.
• Dealing With Enquiries.
• MS TOP.
• Document Control.
• Software Performance Testing.
• Ericsson RAN Management.
• Ericsson VAS Management.
• Customer Complaint Resolution.
• Client Services.
• ITIL.
• Call Centers.
• Ericsson Packet Core Management.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• We are looking for dynamic young talent or recent graduates with 0-2 years of experience (including internships) who are passionate about building a future leadership career in supply chain management. This role offers a unique opportunity to grow within our organization, develop strategic thinking, problem-solving skills, and leadership capabilities in an end-to-end supply chain environment. You will be part of a team driving key initiatives from demand forecasting to delivery, influencing stakeholders, managing risks, and helping the company achieve its goals with a focus on cont ...
• Support and participate in the end-to-end supply chain processes, including demand forecasting, risk management, and delivery management.
• Collaborate with cross-functional teams and stakeholders to influence decisions and achieve organizational targets.
• Drive initiatives that promote positive change and improve supply chain operations.
• Apply strategic thinking to solve complex problems and contribute to continuous improvement projects.
• Develop leadership skills by managing small projects or teams, adapting responsibilities according to your strengths and growth.
• Learn and grow through exposure to various supply chain functions, helping to shape the future direction of the organization.
• Recent graduate or early career professional with up to 2 years of relevant experience (including internships).
• Strong leadership potential with the ability to inspire and work well with others.
• Strategic thinker with excellent problem-solving skills.
• Positive mindset and eagerness to drive change and innovation.
• Excellent communication and interpersonal skills to collaborate effectively across international teams.
• Adaptability and willingness to take on diverse tasks and responsibilities.
• Strong initiative and motivation for continuous learning and professional growth.
• Basic understanding of supply chain concepts such as forecasting, risk management, and stakeholder management is a plus.

ทักษะ:

Contracts, Financial Analysis, Data Analysis

ประเภทงาน:

งานประจำ

• Ensure contractual fulfillment and manage customer expectations.
• Engage in contract establishment and renewals.
• Develop a Service Level Agreement and Procedures Manual with the customer.
• Act as the escalation point for both customer and internal reasons.
• Secure margins on contracts through efficient management of costs and budget.
• Provide inputs for resource dimensioning and competence planning.
• Communicate effectively with customers and ensure adequate follow up.
• Facilitate knowledge sharing and adoption of CS delivery models and strategies.
• Stay updated on Ericsson portfolio and best practices.
• Identify and prioritize add-on sales opportunities.
• Ensure delivery teams' adherence to corporate and local Occupational Health and Safety (OHS) regulations.
• The skills you bring:Contract Lifecycle Management.
• Value Creation.
• Financial Analysis.
• Knowledge Sharing and Collaboration Skills.
• Ericsson Portfolio.
• Business Acumen.
• Sales opportunity creation.
• Business Relationship Management.
• Sales process.
• Data Analysis.
• Customer Success.
• Service Delivery Models and Strategy.
• Machine Learning.
• Occupational Safety And Health.
• Trade Compliance.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
• Primary country and city: Thailand (TH) || Bangkok.
• Req ID: 770651.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

M&A, Automation, Analytical Thinking

ประเภทงาน:

งานประจำ

• Drive financial quality and integrity in reporting across P&L and Balance Sheet.
• Support forecasting and planning cycles with focus on accuracy, business insight, and business improvements.
• Promote a culture where forecasting is used as a decision-making tool, not just a reporting requirement.
• Use performance analytics to identify revenue, cost, and risk drivers.
• Support target setting and business plan development for MA and sub-units.
• Enforce strong data governance, Financial model consistency, and financial assumptions across functions.
• Track and manage aging balances and long-tail OPEX to ensure clean and reliable financials.
• Drive Business Performance & Value Creation.
• To support continuous improvement.
• Identify financial and operational irregularities or inefficiencies; recommend and track corrective actions.
• Translate complex business dynamics into financial impact analysis and actionable insights.
• Deliver use cases for business units and transformation programs (e.g., LTC, PTBE).
• Strong analytics on margin improvement (product mix analysis, pricing insights, and commercial discipline).
• Support the strategy team and management with financial models, scenario analysis, and simulations.
• Monitor KPIs and financial metrics to link business operations to financial outcomes.
• Support driving commercial disciplines.
• Risk Management And Process Improvement.
• Support continuous improvement in financial processes.
• Ensure compliance with internal controls, financial models and directives.
• Identify and mitigate financial and operational risks; work closely with Financial control.
• Provide finance support for process improvement in Presales, AoS, and other key operations.
• Drive automation, standardization, and finance process optimization where possible.
• STAKEHOLDER Management & Business Partnership.
• Building Strategic partnership across functions and stakeholders.
• Shape and influence business decisions through strategic finance collaboration.
• Trusted advisor to business leaders, translating financial data into business strategies.
• Orchestrate financial information across functions for holistic decision support.
• Deliver clear, compelling storytelling and presentations to communicate financial narratives to senior leadership.
• Design impactful data visualizations and dashboards to enhance performance understanding.
• Build strong cross-functional partnerships with Commercial, Operations, HR, and Transformation teams.
• Lead or support key strategic projects and enterprise-wide initiatives from a finance perspective.
• Strong financial understanding, business acumen.
• Basic techno-commercial acumen shall be an advantage.
• Strong analytical skill on What drive revenues, cost and risks drivers.
• Excellent communication and influencing skills. Storytelling ability is required.
• Data Visualization and presentation design skills (Executive presentation, power BI, big data etc) is a strong point.
• Critical Thinking.
• Leading for result.
• Strong leadership skill.
• Collaborative team player with a drive for excellence.
• Business-minded problem solver.
• Insight-driven and proactive in performance improvement.
• Collaborative team player with a drive for excellence.
• Continuous Improvement: A willingness to learn and adapt to new technologies and methodologies.
• Required Qualifications & Experience.
• Bachelor s degree in Finance, Accounting, or related field. Certified Accountant/Business Analyst is preferred.
• Minimum 5 years experience in Financial Analyst/Business Analyst.
• Strong leadership, and stakeholder management skills.
• A deep understanding of various financial instruments and market dynamics analysis.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
• We are proud to announce Ericsson Indonesia is ranked in the country and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
• Primary country and city: Singapore, Indonesia (Jakarta), Thailand (Bangkok), Malaysia (Kuala Lumpur).
• Req ID: 770139.

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Engage in long and medium-term service and resource planning and infrastructure design.
• Carry out short-term planning and detailed design of new or enhanced services or resources to align with project requirements.
• Conduct thorough post-incident analysis as part of the Problem Management process and approve changes that impact the network or the service.
• Manage network (and service) performance and capacity, ensuring optimised services and resources that align with Ericsson's needs and business growth projections.
• Identify capacity-related add-on sales and analyze performance and capacity reports.
• Approve and execute infrastructure optimization initiatives.
• The skills you bring:Customer Requirements Analysis.
• Network Performance.
• Virtual Private Networks (VPN).
• Network Traffic Management.
• Problem management.
• Ericsson Customer Experience Assurance (CEA) Competence.
• Incident management.
• Solution Design.
• Network Configuration And Change Management.
• Backup and Recovery.
• Business Proposals.
• Network Capacity Management.
• Network Synchronization.
• IMS_MRS Network design project HLD/LLD_Mandatory.
• RAN Capacity Planning.

ทักษะ:

Sales, Industry trends, Business Development

ประเภทงาน:

งานประจำ

• Generating growth of the BOS Portfolio in all aspects, not just limited to the flow business.
• E2E dedicated responsibility for the complete BOS portfolio, taking the lead role in the strategy and execution of positioning and selling it (products and services).
• Strengthen customer relationships with CIOs and C-level execs by addressing their needs and challenges with our solutions and services.
• Overarching responsibilities on commercial dimension for all BOS deals in the respective account aligned with BA directives.
• Drive improved customer roadmap and attack planning, including increasing upsell effort.
• Complete customer lifecycle sales responsibility, including continuous upselling and cross-selling.
• Encourage and inspire team members across various departments to collaborate and strive towards attaining successful sales results.
• Key attrributes.
• Shown and established relationships with Executives (VP, C Level).
• Deep knowledge and experience of IT sales and delivery models (10 plus years experience).
• Consultative selling: Ability to identify and translate customer needs into appropriate solutions and negotiate win-win agreements with clients.
• Value argumentation: Ability to articulate value to C-level audiences, provide tangible benefits and reference cases, and apply appropriate commercial models.
• Proactive & data-driven sales: Ability to acquire insights from analyzing operator architecture and industry data, identify business opportunities to engage with customers pre-RFP stage.
• Understanding industry trends and the SA BOS portfolio.
• Proven track record of success in sales and business development, specifically in the Cloud and Monetization industry.
• Behavioral Competence.
• Entrepreneurial & Commercial Thinking.
• Deciding & Initiating Action.
• Persuading & Influencing.
• Relating & Networking.
• Delivering Results & Meeting Customer Expectations.
• Creating & Innovating.
• Formulating Strategies & Concepts.
• Coping with Pressure and Setbacks with Integrity.
• Strong executive presence.
• Resilient, driven, growth-oriented, and results-focused.
• Great passion for hunting, selling, and achieving success.
• Courageous Leadership - the ability to provide a clear direction, set appropriate standards of behavior, motivate, and empower.
• As a leader, adapting quickly to changing business and customer needs is essential while establishing oneself as a reliable and collaborative decision-maker.
• Enable people - Experience running sophisticated sales engagements and leading cross-functional teams.
• Minimum Requirements:University degree in Engineering / ICT.
• Proven track record of successfully achieving results in a sophisticated cross-functional organization.
• High integrity.
• Why join Ericsson?.
• At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability, please reach out to Contact us.
• We are proud to announce Ericsson Indonesia is ranked in the country and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
• Primary country and city: Indonesia (ID) || Jakarta.
• Req ID: 766264.

ทักษะ:

Compliance, Negotiation

ประเภทงาน:

งานประจำ

• Influence government and industry policy, legislation, and regulations to optimize strategic growth opportunities.
• Fengage in high-level interactions with respective authorities and organizations to position Ericsson as a thought leader in the ICT sector.
• Provide strategic advice on legislative and regulatory matters to internal stakeholders.
• Develop and implement advocacy strategies and initiatives in accordance with Ericsson's business goals.
• Oversee sensitive business matters, ensuring aligned actions with our corporate values and guidelines.
• Foster customer and investor trust through thought leadership and expert advice in sales compliance.
• The skills you bring:Exceptional understanding of ICT policies, legislation, and trade regulations.
• Proven experiences in government or industry relations.
• Strong strategic thinking and negotiation skills.
• Excellent networking and interpersonal abilities to build strong relationships with internal and external stakeholders.
• Admirable ability to manage sensitive business matters with discretion and integrity.
• Demonstrated leadership and advisory skills, able to instil trust and confidence among customers and investors.
• What happens once you apply?.