ประเภทงาน:

ฝึกงาน

กรุงเทพมหานครPostedPosted 1 day ago

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Convert insights into business recommendations and format proposition plans and cascade to store executions.
• Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right timing to gain sponsorship and ownership on the plan.
• Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
• Spot risk, opportunity to reshape format strategy where possible.
• Follow Business Code of Conduct and always act with integrity and due diligence.
• Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
• Negotiating and influencing skill, Understanding of Thailands macro/micro economic, geographic, demographic and customer behavior.
• Customer understanding and empathy.
• Digital commerce and multi-channel awareness.
• Ability to make data-driven strategic decisions.
• Communication and influencing skills.
• Change management skills.
• Risk management skills.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Problem Solving, Service-Minded

ประเภทงาน:

งานประจำ

• Handle customer inquiries over the phone calls and emails that make available by the Bank.
• Manage and resolve customer issues occurred from using the Bank s products & services.
• Escalate customer s complaint, suggestion/feedback to related BU/SU.
• Equiped him/herself with up-to-date knowledge of the Bank s products, services, and servicing channels to be able to provide right information to the customers.
• Familiarize him/herself with the Bank s systems relating to servicing customers including banking systems, ticketing system, etc.
• Qualifiications:
• Bachelor's degree or higher (welcome new graduate).
• If have experience in Banking preferable.
• Have a service mind and talkative.
• Able to work in shift.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ทักษะ:

Data Analysis, Project Management, eCommerce, Thai, English

ประเภทงาน:

งานประจำ

• Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products.
• Evaluate quality and correct mistake for AI translation result.
• Develop and maintain operational processes for all requirements and enhancements.
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connecting technology, products, operations and other teams to drive for business change.
• A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Able to take ownership of business process, identify customer intent.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.
• Fluently in Thai & English written and verbal communication skill is a must.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประเภทงาน:

งานประจำ

• Reporting to Head of Business Intelligence & Strategy Planning for Customer Care, your job is to be the expert in using data to measure and analyze business performance.
• Maintain & refine existing day to day operations-related automated reports
• Provide visibility in daily operations and critical support during campaigns
• Develop clear, timely and accurate periodic reports that drive continuous improvement in process and productivity using automation / self-serve dashboards where applicable
• Aggregating data from various sources and draw out insightful data for the next course of action
• Work with the internal team to address the pain point faced by buyers and sellers
• Perform analysis to drill down into certain business challenges, providing conclusions and advice based on insights.
• 3-5 years Experience in analytics, project management, strategy and/or tech consulting, or other related fields. Experience in E-commerce and/or Customer Service is a plus.
• Sharp critical thinking, strong analytical and numerical skills. Good communication skills
• Eager to work in a fast-paced and ambiguous environment
• Solid knowledge of SQL and other programming language. Hands-on experience in data extraction, cleaning, preparation, and dashboard development
• Highly energetic and self-motivated. Willingness to learn attitude with ability to work under pressure
• Bachelor s or Master's degree in relevant field of study.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Content Creator, Cooperate, Social media, Thai, English

ประเภทงาน:

งานประจำ

ThailandPostedPosted 9 days ago

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Market Planning, Marketing Strategy, English

ประเภทงาน:

งานประจำ

• Manage the end-to-end P&L of total portfolio..
• Designing and executing the annual brand marketing plans - innovations & activations both. With global brand there will be a mix of global + local activits for design and execution..
• Manage the A&P budget and other key resources..
• Lead a team of brand support managers mentoring, coaching, and developing them to deliver both business targets and next generation leadership..
• Manage the creative and media agencies to deliver great marketing mixes in the market..
• Key stakeholders for this role:
• Beauty & Wellbeing trade & sales team..
• Category finance, supply chain..
• Category R&D technical project leaders..
• Regional/Global marketing teams..
• External agencies: Creative, media, digital, events, PR..
• Key competencies required for this role:
• Project management: ability to lead the end-to-end innovation projects..
• P&L management: brand custodian and responsible for total portfolio..
• Stakeholder management: ability to work with cross functional teams including regional/global marketing teams..
• Marketing mix creation: experience in creating communication mixes from scratch..
• Can translate consumer insights into strategy and action that will generate business impact..
• Strong local media knowledge including latest trends on digital marketing..
• Ability to work in a fast paced, trend-based category..
• Ability to lead a small team..
• Leadership of the Future - with a style appropriate to a networked and agile organisation..
• Strategic thinking & influencing (building big relationships )..
• Expected qualification/professional experience:
• At least 6-8 years of brand management experience..
• With experience of managing subordinates and teams..
• Able to influence stakeholders (local and global)..
• Experience in Beauty company/industry/channel is a plus..
• Preferably in FMCG or fast-paced environment..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, Service-Minded, English

ประเภทงาน:

งานประจำ

• Handle inbound and outbound calls in a professional and friendly manner, adhering to established scripts and guidelines.
• Assist customers with a wide range of inquiries, including account balance inquiries, transaction history, product information, and general banking queries.
• Identify customer needs and recommend appropriate banking solutions, such as savings accounts, credit cards, loans, or investment opportunities.
• Process customer requests, including address changes, statement requests, and account closures, while ensuring accuracy and compliance with banking regulations.
• Resolve customer complaints or issues by providing prompt and effective solutions, escalating complex cases to the relevant department when necessary.
• Stay up-to-date with the latest banking products, services, and industry trends to provide accurate and reliable information to customers.
• Meet individual and team performance targets, such as call quality, customer satisfaction, and average handling time.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ประเภทงาน:

งานประจำ

• ร่วมวางแผนและสนับสนุนการพัฒนาปรับปรุงกิจกรรมส่งเสริมการขาย.
• พร้อมทั้งนำเสนอแนวทางในการปรับปรุงแผนงานให้เป็นไปตามเป้าหมาย.
• การขายและกลยุทธ์ของบริษัทฯ เพื่อเอาชนะในเชิง Market Share ใน.
• จังหวัดเป้าหมาย.
• จัดทำและวิเคราะห์ข้อมูลตามกิจกรรมรายพื้นที่ ในจังหวัดกลยุทธ์ตาม.
• พื้นที่ที่รับผิดชอบ.
• ติดตามการดำเนินงาน Project ของจังหวัดกลยุทธ์ตามพื้นที่ที่รับผิดชอบ.
• รายผลิตภัณฑ์ ตามแผนการดำเนินงาน เพื่อให้เป็นไปตามเป้าหมายของ.
• บริษัทฯ.
• ออกตรวจตลาดเพื่อสนับสนุนการดำเนินงานของทีมขายในแต่ละช่องทาง.
• ขายเกี่ยวกับกิจกรรมทางดันเทรดมาร์เก็ตติ้งให้เป็นไปตามแผนการ.
• ดำเนินงาน และสอดคล้องกับกลยุทธ์ของบริษัทฯ.
• ดูแลโครงการ visibility ด่าง ๆในพื้นที่ที่รับผิดชอบ ให้เป็นไปตามแนว.
• ทางการปฏิบัติงานจากส่วนกลาง.
• สรุปผลการดำเนินงาน พร้อมทำรายงานด่ง ๆที่เกี่ยวข้องกับการ.
• ปฏิบัติงาน เพื่อรายงานแก่ผู้บังคับบัญชา.
• งานอื่นๆที่ได้รับมอบหมาย.