We are seeking a strategic and analytical Department manager -Business Analyst (PMO & Business Solutions) to join the Business Intelligence Center (BIC). This role acts as a vital link between strategy, data, and execution. You will support the PMO and business teams by analyzing complex data sets, identifying actionable insights, and helping shape and deliver impactful solutions that drive organizational transformation.

Project & Program Support (PMO Focus)

• Partner with the PMO to support planning, execution, and governance of strategic initiatives
• Develop business cases, requirements documents, and progress reports aligned with business priorities
• Define and monitor key success metrics to ensure project alignment and benefits realization
• Analyze program-related data to detect bottlenecks, measure impact, and recommend corrective actions

Business Solutions Development

• Engage with business units to understand needs and pain points, both operational and strategic
• Conduct gap analysis, stakeholder interviews, and process mapping to propose high-impact solutions
• Translate business needs into clear functional requirements for systems and process changes
• Collaborate with IT, data teams, and vendors to support the successful implementation of solutions

Insight & Analysis

• Analyze complex business and operational data sets to uncover trends, patterns, and improvement opportunities
• Design and maintain dashboards, reports, and presentations that support decision-making
• Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
• Provide insights that support both short-term execution and long-term transformation planning
• Support post-implementation reviews with impact analysis and continuous improvement insights

Qualifications:

· Bachelor's degree in Business Administration, Management, Data Analytics, or related field

· 3–6 years of experience in business analysis, project coordination, or transformation delivery

· Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMO practices

· Strong analytical and problem-solving capabilities; experience with tools such as Power BI, Excel, or SQL

· Effective communicator with the ability to manage stakeholders at all levels

· Experience in retail, FMCG, or enterprise transformation environments preferred