To perform Support on Applications / Infra services / end user computing / helping troubleshooting IT Services / Hands and eyes support to backend teams / follow up with backend teams for early resolution.

2+ Years' experience on End User Support, Network troubleshooting, WIN10, Mobile applications, ticketing tool, Asset Management

• Local Site support services.
• End user computing, troubleshooting Network,
• Ticketing tool, Asset Management,
• PC & Mobile technologies

Qualifications

• Thai Nationality
• Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.
• Good English for communication.
• Able to work with team, quick learner and self-motivate, Hardworking.
• 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.
• Basic knowledge of ITIL preferred.
• Basic knowledge in IP Network (OSI Model)
• Local Site support services
• End user computing, troubleshooting Network,
• Ticketing tool, Asset Management
• PC & Mobile technologies

Working Place: Ericsson Head Office (Sun Tower)