ทักษะ:

Research

ประเภทงาน:

งานประจำ

• Design end-to-end process to capture Voice of Customers (VoC) from various touchpoints until close-loop feedback process and work with vendor and Group Office to implement VoC platform on new touchpoints.
• Manage and enhance VoC platform to automatically collect customer instant feedback, alert for close-loop, and provide real time dashboard.
• Track and monitor customer satisfaction metrics ex. NPS, CSAT, and customer sentiment via multiple and diverse touchpoints.
• Analyze customer feedbacks and provide insights to organizations from their customers so they make more informed decisions.
• Analyze market trends and company s competitor to identify opportunities and threats.
• Work with data analytic team to factor customer insights into propensity model e.g. potential to buy, potential to lapse, etc. and quantify the monetary impact.
• Consolidate and align customer operations into one unified direction from cross-functional teams for customer satisfaction and a seamless experience.

ประเภทงาน:

งานประจำ

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/bprivacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประเภทงาน:

งานประจำ

• สำเร็จการศึกษาระดับปริญญาตรีหรือสูงกว่า ในสาขาสาขาการบริหารธุรกิจ, การจัดการทรัพยากรมนุษย์, หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 10+ ปี ด้านการปฏิบัติการ การตลาด หรือการพัฒนาธุรกิจ.
• มีประสบการณ์ด้านการฝึกอบรมในระดับหัวหน้าฝ่าย หรือเทียบเท่า ไม่น้อยกว่า 7-10 ปี.
• มีประสบการณ์ในธุรกิจค้าปลีก หรือธุรกิจบริการที่มีหลายสาขาทั่วประเทศ.
• มีแนวคิดและการทำงานที่ขับเคลื่อนด้วยข้อมูล รวมถึงทักษะการวิเคราะห์ข้อมูลที่ดี.
• มีความสามารถในการบริหารงานหลายด้านพร้อมกัน และมีทักษะความเป็นผู้นำในการบริหารทีม.
• ต้องมีสิทธิ์ในการทำงานอย่างถูกต้องตามกฎหมายในประเทศไทย.
• สามารถเดินทางไปทำงานต่างจังหวัดได้.
• เปิดรับเฉพาะผู้ที่มีสัญชาติไทยเท่านั้น (Thai Nation Only).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Achieve sales target and manage accounts with new clients.
• Strategize the business selling approach with focus on the Tech & Durables industry.
• Identify and develop the growth opportunity values using GfK tracking data based on the client needs.
• Analyze and present our data and findings in order to create a need to sell to potential clients.
• Establish and maintain excellent relationships with key decisionmakers within potential clients.
• Build and maintain C-suite level engagement to increase upsell opportunities.
• Identify potential problems and propose pro-active solutions to meet client needs.
• Qualifications Bachelor s Degree preferably in Business/Market Research/Statistics.
• Minimum of 3 years in sales, tech, solution sales, research industry, preferably within the technical consumer goods industry.
• Strong track record in business development in a highly complex data environment and consultancy.
• Ability to quickly grasp and understand markets, methodologies and techniques.
• Good organiser with the ability to prioritise and multi-task.
• Ability to maintain a positive, motivational, get things done attitude, especially when faced with difficult circumstances.
• Excellent sales/negotiation skills and a hunger to develop new business.
• Good interpersonal and relationship building skills (internal, external, and cross-cultural).
• Problem solving skills.
• Fluent in English and Thai.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Network Infrastructure, Procurement, Electrical Engineering, English

ประเภทงาน:

งานประจำ

• To facilitate and define criteria for expansion and support information for a detailed plan of Transport, Fixed Broadband and Internet Network.
• To verify requirements, evaluate the budget, and prepare requests to purchase to the procurement team.
• To collect the input data, verify, summarize the traffic forecast, expansion requirement, and TOR preparation.
• To prepare and verify budgeting plan.
• To monitor network performance for FBB/WiFi core network.
• What we're looking for.
• Bachelor or Master s degree in Electrical Engineering, Telecommunication Engineering, Computer Engineering or related background.
• 3-5 years of experience in Cellular Technology & IT networking.
• Good command of English, Good Human Relationship, Exploration and Learning skill.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team.
• What we offer
• Generous health and life insurance coverage.
• Retirement plan with employer contributions.
• Opportunities for professional development and career advancement.
• Discounts on AIS products and services.
• About us
• Advanced Info Service Public Company Limited (AIS) is Thailand's leading integrated telecommunications services provider, offering a wide range of mobile, broadband, and digital services to both consumer and enterprise customers. With a strong focus on innovation and customer-centricity, AIS is committed to delivering world-class connectivity and empowering our customers to thrive in the digital age.
• If this exciting opportunity aligns with your skills and aspirations, we encourage you to apply now.

ทักษะ:

Product Design, Adobe XD, Google Analytics

ประเภทงาน:

งานประจำ

• Lead the development of customer journey maps across web and mobile applications.
• Identify key touchpoints, pain points, and moments of truth in the digital journey.
• Collaborate with UX/UI teams to turn journey insights into design recommendations.
• Use data analytics, customer feedback, and behavior tracking to assess and enhance digital journeys.
• Design A/B tests and personalization strategies to improve conversion, retention, and satisfaction.
• Work with cross-functional teams including product managers, developers, marketers, and customer service to align on journey goals.
• Serve as the voice of the customer in all application-related initiatives.
• Define and maintain a roadmap for journey improvements across digital applications.
• Advocate for customer-centric thinking in application design and development.
• Deliver journey analytics dashboards and executive-level reporting.
• Bachelor s degree in Design, Business, Marketing, Psychology, or human-centered design.
• 6+ years of experience in customer experience, UX, product design, or digital journey management.
• Proven ability to lead customer journey mapping and service design workshops.
• Proficiency in tools like Figma, Miro, Adobe XD, or Journey Mapping software.
• Strong analytical skills with the ability to interpret customer behavior using tools like Google Analytics, Mixpanel, Hotjar, or other BI/data platforms.
• Experience in industries such as retail, financial services, telecommunications, or technology.
• Experience working with Agile/Scrum product teams.
• Excellent communication, facilitation, and storytelling skills.
• Customer-Centric & Strategic Thinking: Strong ability to design digital journeys that align with customer needs and business goals, using both qualitative insights and quantitative data.
• Cross-Functional Communication: Excellent interpersonal and facilitation skills to collaborate effectively with UX/UI, Product, Tech, and Marketing teams.
• Tool & Data Proficiency: Hands-on experience with journey mapping tools, analytics platforms (e.g., Google Analytics, Mixpanel), and design tools (e.g., Miro, Figma).

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• To be liaison person to who contact with Government and Industry.
• Analyze and understand business contexts and stakeholder requirement.
• Monitoring government policy that related with OSP business.
• Manage relationship and workflow between OSP, government and external as required.
• Responsibility for all administrative duties related to the role.
• Perform other related duties as assigned.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.

ประสบการณ์:

4 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Main owner of all Test Stations.
• Collaborate internally & externally on any test issues.
• Develop test software for improvement or as required.
• Direct support on any tester issue/downtime.
• Provide test process training and documentation.
• Yield and failure analysis to provide prompt feedback.
• Conduct failure analysis (FA) for both customer and supplier.
• Ensure all testers are calibrated and maintained.
• Spare & consumable maintenance to prevent down time.
• Analyze and carry out debug operation on failed units.
• Conduct debug training and documentation.
• Coordinate and provide prompt feedback to Test Engineer.
• Prioritization and assignment of Debug WIP.
• Analyze and provide data for Failure Analysis (FA).
• Knowledge/Skills/Competencies.
• Direct support on any tester issue/downtime.
• Prioritization and assignment of Debug WIP.
• Typical Experience.
• 0-4 years of manufacturing support test engineering or relevant experience is an advantage.
• New graduates are welcome.
• Typical Education.
• Engineering Degree or higher in Telecommunication Engineering, Electronics Engineering or equivalent.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Legal, Tableau, Power BI, English

ประเภทงาน:

งานประจำ

• Analyze data to identify patterns that indicate fraud.
• Develop systems and tools for fraud detection.
• Generate reports and recommendations based on analysis results.
• Collaborate with the team to prevent fraud.
• Investigate evidence and take legal action against fraudsters.
• Bachelor or Master in Business or a related field.
• At Lease 2 years' experience in fraud management & business process improvement.
• Good Skills in Tableau / Power BI / SQL / Advance excel.
• Proficient in English of listening, speaking and writing.

ทักษะ:

Statistics

ประเภทงาน:

งานประจำ

• Lead the development of data solutions and delivering customer and business insights to identify business opportunities or resolve business challenges.
• Translate business problem statements into analysis requirements and work with BUs to define best business outcomes.
• Manage projects, outcomes, resources, proposed proposals or opportunities, and overall execution of the corporate exercises, to ensure effective alignment with organization objectives.
• Advise and provide recommendation on project feasibility studies and project planning, to ensure projects achievement and minimize risks.
• Coordinate with related team and functions to create mutual understanding on expectations, processes, standards, and solutions for corporate strategy activities.
• Bachelors or Masters in Data Analytics, Statistics, Computer Science, Communications or related fields.
• Experience in a major financial with large-scale data or similar program management experience.
• At least 5 years in a management role, with board level change or transformation leadership experience.
• Advanced communications, marketing, or journalism experience.
• Good experience using business intelligence tools and data visualization best practices.
• Strong storytelling and communication skills.
• Strong analytical and problem-solving skills.
• Familiarity with data validation tools.