Get to Know Our Team

The People Team is dedicated to finding the most talented individuals worldwide and providing them with an open, collaborative workplace. By focusing on skill and potential, we've created a team of professionals who value equal opportunity and diversity. We facilitate a smooth transition to Agoda with assisted onboarding programs, and we continue to support and nurture our thousands of Agoda employees through outstanding learning programs and other forms of assistance. Our comprehensive benefits help ensure everyone stays strong, healthy, and happy during their time at Agoda. By leading ambitious change and making a positive impact on the lives of our employees, the People Team plays a crucial and rewarding role in the Agoda family.

The Opportunity

The selected Global Mobility Manager will lead our growing Mobility Team, ensuring the effective delivery of Mobility Services and Immigration programs. You'll manage a team, oversee operations, and drive strategic initiatives to enhance business outcomes.

In this Role, You'll:

• Manage and oversee global mobility services, including immigration and remote work support, mobility tax services, and vendor management, ensuring on-time delivery and high-quality outcomes.
• Anticipate business needs and focus on improving efficiency, effectiveness, and quality of processes and outcomes.
• Build and maintain strong relationships with stakeholders, acting as a trusted business partner.
• Lead and mentor team members, helping them grow and build profiles with stakeholders.
• Represent the team in People Team forums and collaborate effectively across the People Team.
• Identify improvement opportunities based on business feedback and lead complex training and consulting engagements.
• Allocate resources effectively to meet multiple concurrent demands and ensure operational excellence.

What You'll Need to Succeed:

• At least 5-7 years of experience in global mobility services with a strong focus on Southeast Asia countries.
• Proven leadership and people management skills.
• Strong attention to detail and accuracy.
• Excellent communication skills, including fluency in English (additional language skills a plus).
• Resilience, with the ability to work under tight deadlines and handle high volumes of work.
• Proficiency in MS Products and an ability to challenge the norm.
• Ownership mindset, taking charge of problems and resolving them.
• Integrity, maintaining a high level of discretion, confidentiality, and ethics.
• Strong customer service skills, consistently delivering customer-oriented services to internal and external parties.
• Bachelor's degree required; a Master's degree is a plus.