About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Provide support to executive/s with global, complex organizational responsibilities and lead a team of executive assistants. Own miscellaneous complex administrative tasks, including form preparation, invoicing, contact and email distribution list maintenance as well as actively participate with the Workplace team to support office events/initiatives.

Operations Management

• Work with EAs SEA Team to ensure that new initiatives are implemented.
• Coordinate work of him/herself and a team of Executive Assistants to ensure that customer service requests are completed in a timely and efficient manner while providing efficient, productive, safe, inclusive, and respectful environment.
• Can serve as first point of contact for customers' concerns, complaints, issues.
• Is personally present in the office premises at least 3-4 days in a week to participate on activities needed onsite (e.g. guidance of team members, training delivery, candidate interviews, and similar)
• Demonstrates the highest standards in Executive Support service delivery and customer satisfaction, as well as in complying with ethical and information security rules.
• Provide Executive Support to assigned customers to remain knowledgeable.

Managing Resources

• Monitor workload to ensure that overtime levels do not impact on work / life balance. Suggest re-organization of support within team in case of free/full capacity, or work with your supervisor to resolve.
• Coordinate secretarial rota to ensure adequate secretarial support is provided to the business within core hours.
• Approve/document team absences to ensure adequate cover is provided to Executives and support coordinating needed back-up.
• Ensure that team members’ time reports are collected.
• Participate personally on candidate interviews.

Performance Management

• Identifies knowledge/skills/behavior gaps of team members and provides direct feedback to individual team members including guidance and/or training.
• Ensure team operates efficient buddy and back-up system
• Performs Career Counselling for direct reports as per Global and local HR guidelines.
• Act as a resource for questions from team members and customers.
• Organize training for new joiners (in line with Training Plan).

• Good command in English
• Excellent administrative, organizational, and problem-solving skills with strong attention to detail, and the ability to problem solve in a collaborative, inclusive team environment
• Operations Management
• People Management/Resource Management
• Performance Management
• Excellent training experience
• Secretarial field background is beneficial

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.