The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.

Qualifications:

• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.